Users Voice for Ldproducts

64% users rated Terrible
7% users rated Poor
0% users rated Average
7% users rated Very Good
21% users rated Excellent
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Ldproducts Overall rating
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Review article published on: 27 Aug 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4.2 5 4.5 1.4 4.8
Jul 2022 5 4.4 3 4.9 1.2 4.6
Aug 2022 2.4 4.2 5 4.8 1.1 4.3
Mar 2023 2.5 4.5 2.7 4.8 1.4 4.5
Line Chart for Rating of peer stores

ldproducts.com

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patpat.com

Detailed Ldproducts Review by

Introduction

LDProducts.com is a leading online retailer of printer ink cartridges and toners, offering a wide range of products for various printer brands. The company was established in 1999 with a mission to provide high-quality products at affordable prices.

Pros and Cons

Pros:
  • Wide selection of ink cartridges and toners for various printer brands.
  • Affordable prices and regular promotions.
  • User-friendly website with easy navigation and search tools.
  • High-quality products that meet or exceed industry standards.
  • Excellent customer service and support.
Cons:
  • Shipping costs can be high for orders under $50.
  • Some customers have reported issues with product compatibility and quality.

User Experience

LDProducts.com provides an easy-to-use website with simple navigation and search tools. The website is well-organized and allows users to quickly find the products they need. Customers can create an account, manage orders and track shipments easily. In addition, the website is mobile-friendly and accessible from any device

Pricing and Value for Money

LDProducts.com offers very competitive pricing on ink cartridges and toners. Customers can save up to 50% on their printer supplies without compromising on quality. The company also offers regular promotions, discounts, and reward programs for loyal customers, making it an affordable option for frequent buyers.

Alternatives

Some popular alternative websites for printer ink cartridges and toners include 123Inkjets.com, InkCartridges.com, and SuppliesOutlet.com. However, LDProducts.com sets itself apart from its competitors by offering high-quality products at affordable prices with excellent customer service.

Customer Service

LDProducts.com provides excellent customer service, with a dedicated team to handle any queries or issues. The company has a 100% satisfaction guarantee and offers a hassle-free return policy. Customers can reach out to the support team via email, phone or live chat during business hours.

Product Quality and Selection

LDProducts.com maintains a high standard of product quality, ensuring that their cartridges meet or exceed industry standards. The company offers a wide selection of products compatible with various printer brands, including HP, Canon, Epson, Brother, Lexmark, Samsung, and Dell. Customers can also choose between original, remanufactured, and compatible cartridges.

Website Usability

The LDProducts.com website is user-friendly, with a simple layout and easy-to-use search tools. Customers can find their desired products easily and add them to the cart without any issues. The website is regularly updated with new product releases, reviews, and promotions, making it an informative and engaging platform for customers.

Returns and Exchanges

LDProducts.com offers a hassle-free return policy for all products, allowing customers to return unwanted items within 2 years of purchase. The company also has a dedicated team to handle any returns or exchanges, ensuring that customers are satisfied with their purchases.

Promotions and Discounts

LDProducts.com offers regular promotions and discounts for its loyal customers. Customers can sign up for the email newsletter to receive exclusive offers, promotions, and new product alerts. The company also has a rewards program, allowing customers to earn points for their purchases and redeem them for discounts.

Reputation

LDProducts.com has a strong reputation for providing high-quality printer supplies at affordable prices with excellent customer service. The company has been in business for over 20 years, and has a loyal customer base who trusts its products and services.

Payment Options

LDProducts.com offers a variety of payment options, including credit card, PayPal, and Amazon Pay, making it easy for customers to complete their purchase securely and conveniently.

Loyalty Programs

LDProducts.com has a loyalty program, allowing customers to earn points for their purchases and redeem them for discounts. Customers can also sign up for the email newsletter to receive exclusive offers and promotions.

Customer Reviews

LDProducts.com has a great customer review section on their website, where customers can leave feedback on their purchases. The company has a high rating on review sites such as TrustPilot, with customers praising its products, pricing, and customer service.

Community Involvement

LDProducts.com is committed to supporting the local community and the environment. The company offers a cartridge recycling program, allowing customers to recycle their used cartridges for free. LDProducts.com also supports various charities and non-profit organizations.

Shipping and Costs

LDProducts.com offers free shipping for orders over $50 within the United States. For orders under $50, shipping costs vary depending on the location and weight of the package. The company also offers expedited shipping options for customers who need their products quickly.

Ldproducts Recent User Reviews

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Reviewer Name: James

Review Submission Date: 2022-02-28

Review Title: I have been dealing with this company for many years
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Review Description: I have been dealing with LD products for many years. Not once have I ever had a problem. Great ink toners, good prices and fast shipping. I am a very satisfied customer.

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Reviewer Name: Yvonne Slabach

Review Submission Date: 2021-03-22

Review Title: LD sent generic cartridges - would not recommend!
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Review Description: I ordered cartridges from LD that came in a box with no name. When I called LD to tell them I preferred LD, they said they were all out and so this is the ink that I get instead. They said they couldn't do anything about it. Do not order only want an LD product, because you may not get it!

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Reviewer Name: Jim Whitmire

Review Submission Date: 2021-01-25

Review Title: Stay away from this company
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Review Description: Stay away from this company. Cartridges would not work with my Epson printer. The customer service response was to tell me not do to software upgrades on the printer. Terrible support.

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Reviewer Name: JV

Review Submission Date: 2020-08-10

Review Title: Was sent a mix of G&G and LD Branded…
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Review Description: Was sent a mix of G&G and LD Branded cartridges. Printer rejected as "incompatible" Customer service does not answer. Beware

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Reviewer Name: barry brooks

Review Submission Date: 2020-04-13

Review Title: Printer cartridges LEAK!
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Review Description: I ordered printer cartridges and when I removed the protective foil over the print connector the ink ran out and stained a lot of the desk and papers! Thinking this might be just one bad cartridge I tried another but this time I opened it deep inside a box. The second cartridge also leaked greatly, the box contained the ink from the desk but it still got all over my hands which took a long time to clean up. Their price is NOT worth the hassle and mess and the cartridges are total junk and unusable.

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Reviewer Name: Daniel Myers

Review Submission Date: 2020-04-03

Review Title: Before you do any business with this…
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Review Description: Before you do any business with this company, check them out thoroughly! They have a bad track record of customer service, an overabundance of complaints with the BBB for false or misleading advertising in marketing some of their products as LD Products inks when in facts they're not, they're long on delivery but short on promises. Frankly, I would like to get together with like-minded consumers that have been taken advantage of by this company and start a class-action lawsuit against them and shut them down permanently.

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Reviewer Name: VANESSA GOMEZ

Review Submission Date: 2020-02-19

Review Title: i have had nothing but great service…
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Review Description: i have had nothing but great service with LD recently I had a issue with my cartridges and they were awesome and send a replacement.thank you so much Marian for going above and beyond. I have been a customer since my kids started college 5 years ago. will come back to order as soon as I run out of ink. thank you

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Reviewer Name: Gareth S

Review Submission Date: 2019-02-19

Review Title: Don't risk losing your money!
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Review Description: This company will trick you into purchasing products that do not fit your printer. There is no clear declaration that they'll will not refund any opened items even if they are unused. They do tout a 100% satisfaction guarantee, but they left me feeling scammed and unsatisfied. Don't buy their products!

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Reviewer Name: Jerry Parker

Review Submission Date: 2017-10-03

Review Title: excellent prices on inks
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Review Description: Good product selection, excellent prices on inks, pretty fast shipping.

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