Users Voice for Leam

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Leam Overall rating
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Review article published on: 10 Jun 2019

Last updated by on 11 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 2.2 5 5 1.8 5
Jan 2023 5 5 4.6 4.2 5 3.4
Feb 2023 5 1.3 5 5 3.4 5
Mar 2023 5 1.2 5 5 3.1 5
Line Chart for Rating of peer stores

Detailed Leam Review by

Introduction is a luxury fashion marketplace that offers high-end designer clothing, shoes, and accessories for both men and women. The website features a curated selection of the latest fashion trends, exclusive designer collaborations, and vintage pieces from top brands such as Gucci, Saint Laurent, and Prada.

Pros and Cons

Pros of shopping at include access to a wide variety of luxury fashion products, a user-friendly website with helpful features such as filters and recommendations, and competitive pricing for high-end items. However, some potential drawbacks to consider include limited availability of some items due to high demand, shipping costs for some locations, and difficulty in finding specific products due to the large inventory.

User Experience provides a positive shopping experience for customers with a well-designed website that makes it easy to search for products by category, designer, or specific item. The site also incorporates user reviews and ratings, as well as personalized recommendations based on previous purchases or search history.

Pricing and Value for Money offers competitive pricing for luxury fashion items, with options for both high-end and more affordable products. While prices may be higher than those of some fast fashion retailers, the quality and exclusivity of the products make them a worthwhile investment for fashion-conscious shoppers.


Other online luxury fashion retailers to consider include Net-A-Porter, Farfetch, and Mytheresa. Each site offers a similar range of high-end fashion products, although pricing, website design, and available brands may vary.

Customer Service provides excellent customer service with a dedicated support team available to assist with any questions or issues. Customers can contact the team via email, phone, or live chat, and can expect prompt and helpful responses.

Product Quality and Selection

The quality of products available at is top-notch, with a focus on high-end designer collections and exclusive collaborations. The selection of products is constantly updated to reflect the latest fashion trends and includes both classic and avant-garde styles.

Website Usability is easy to navigate with a clean, modern design and helpful features such as filters and personalized recommendations. However, some users may find the site overwhelming due to the large inventory of products.

Returns and Exchanges has a straightforward and fair return policy, allowing customers to return or exchange items within 14 days of receipt. However, customers are responsible for the cost of return shipping.

Promotions and Discounts occasionally offers promotions and discounts, with special sales events throughout the year. Additionally, signing up for the email newsletter provides exclusive access to sales and promotions.

Reputation has a strong reputation within the luxury fashion industry for offering high-quality, exclusive products from top designers. The brand is well-respected and trusted by customers worldwide.

Payment Options accepts a variety of payment options, including major credit cards, PayPal, and bank transfers. Customers can choose the option that is most convenient for them.

Loyalty Programs does not currently offer a loyalty program, although customers can earn rewards through the purchase of certain products or during specific sales events.

Customer Reviews

Customer reviews on are generally positive, with many customers praising the quality of products and excellent customer service. However, some criticize the high shipping costs for some locations.

Community Involvement does not have a specific community involvement program, although the brand supports various charities and organizations throughout the year.

Shipping and Costs ships worldwide, with costs varying depending on the location and shipping method selected. Customers can expect prompt and professional shipping, with tracking information provided for all orders.