Users Voice for Lecol
4% users rated Poor
1% users rated Average
1% users rated Very Good
59% users rated Excellent
Rate Lecol Coupons Store
| Sep 2022 | 4.7 | 4.1 | 4.5 | 4.4 | 4.8 | 3.7 |
|---|---|---|---|---|---|---|
| Oct 2022 | 3.4 | 3.9 | 3.6 | 4.6 | 4.8 | 2.5 |
| Nov 2022 | 1.6 | 4.1 | 4.4 | 4.2 | 4.9 | 3 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Jan 2023 | 1.7 | 3 | 4.1 | 3.6 | 4.8 | 5 |
| Line Chart for Rating of peer stores |
lecol.cc
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rakuten.com
Detailed Lecol Review by Aisha Bachlani
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Recommended by 1389+ verified customers on Trustpilot
'Very Good'
Based on 1389 reviews
Lecol Recent User Reviews
Duration
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Reviewer Name: Zellmer Sebastian
Review Submission Date: 2022-12-16
Review Title: Arrogantly aggressive policy
Review Submission Date: 2022-12-16
Review Title: Arrogantly aggressive policy
Review Description: Worst customer service i have ever seen. Very arrogant and aggressive. Also i have ordered here in the UK 3 weeks ago a stuff which worth 200 £ and not received yet! Do not recommend. Please guys use Rapha or Castelli. My name is Andras Juhasz and my email address is andrasjuhasz1986atgmail.com and i am live in Leeds dear Le Col!!! ??????????
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Reviewer Name: Mark Stone
Review Submission Date: 2022-12-15
Review Title: Poor Stitchjng and Censorship !
Review Submission Date: 2022-12-15
Review Title: Poor Stitchjng and Censorship !
Review Description: Why am I writing a review here ?Simply put, Le Col refused to publish mine, even had a email about it. Was my review that they censored bad ? YES. was it directed directly at them NO. Would I buy from Le Col again probably NO. Have had too many issues with stitching. 4 items todate and the newest isn't looking promising. Items never arrived on my last order.
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Reviewer Name: Ian
Review Submission Date: 2022-12-13
Review Title: Without doubt the worst cycling retailer I’ve experienced.
Review Submission Date: 2022-12-13
Review Title: Without doubt the worst cycling retailer I’ve experienced.
Review Description: No product received, no communication, never again!
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Reviewer Name: js lee
Review Submission Date: 2022-12-13
Review Title: good.
Review Submission Date: 2022-12-13
Review Title: good.
Review Description: good.here is the question.I recommended your company to my friend to get a present - deep winter gloves after purchasing your product.but I didn’t get the email with the gift code. The other cycling members said they received the gift code on email recently. I want you to solve the problem . thank you for your kindness.
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Reviewer Name: Spencer Bartley
Review Submission Date: 2022-12-10
Review Title: Awful service
Review Submission Date: 2022-12-10
Review Title: Awful service
Review Description: Awful service. Ordered a jersey and bib shorts, still over a week later my order has not even been despatched and even after several messages chasing and messaging on Instagram (and the messages were read!) no reply!! Disgusted
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Reviewer Name: Consumer
Review Submission Date: 2022-12-06
Review Title: NO Delivery - where is customer service?
Review Submission Date: 2022-12-06
Review Title: NO Delivery - where is customer service?
Review Description: Paid for goods on 26/11/22 but not delivered despite showing dispatch. Any customer service contact is unfindable. Very poor service if you can't get hold of them. Going back to Sigma and Castelli.
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Reviewer Name: c l fox
Review Submission Date: 2022-11-29
Review Title: Disappointing packaging
Review Submission Date: 2022-11-29
Review Title: Disappointing packaging
Review Description: My husband loves Le Col cycling clothes. I ordered what I thought would be a nice surprise some thermal bib shorts for his birthday which I ordered on 21 Nov. They arrived on Sunday 27 Nov just in a Le col box so it completely gave the game away as I was out of the house that day and my husband took the parcel in. Why would you not disguised your parcel. It has completely ruined the surprise. Gutted
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Reviewer Name: dbhattal
Review Submission Date: 2022-11-23
Review Title: Never received order
Review Submission Date: 2022-11-23
Review Title: Never received order
Review Description: Paid for goods. Can't find order online. Can't get a hold of anyone in the company. I fear my money is gone
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Reviewer Name: customer
Review Submission Date: 2022-11-23
Review Title: Very slow delivery and substandard customer service
Review Submission Date: 2022-11-23
Review Title: Very slow delivery and substandard customer service
Review Description: Very slow delivery. When i queried it they said that Economy shipping can take 13 days. However, I paid 6€ for premium shipping which advertises 4 day delivery. Customer service did not acknowledge this fact. Upon further complaint I got my delivery fee refunded.
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Reviewer Name: Paul Russell
Review Submission Date: 2022-11-06
Review Title: Riding points gained through Strava and…
Review Submission Date: 2022-11-06
Review Title: Riding points gained through Strava and…
Review Description: Riding points gained through Strava and purchasing items is false advertising as you cant use the points gained! Le Col customer service do not respond to emails. Poor service in this regard.Oh the response is Gold! Don't seem to have my name ! But you flood my email box with so called offers that can't be redeemed!!! Don't figure hey! You ask me to email an address that clearly isn't monitored or maybe just ignored what is it LeCol?
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