Leidingshop Reviews

Voted Poor (3/5)

11 Votes

11 Reviews

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In the Building Materials Supplier category

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27% users rated Terrible
0% users rated Poor
18% users rated Average
18% users rated Very Good
36% users rated Excellent
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E Erik
57 days ago

Slecht bedrijf

My assessment for leidingshop.nl Slecht bedrijf, zoals de web site omschrijft kun je langskomen voor advies. Ik heb een eind omgereden om er te komen voor advies, phrase er gezegd stuur maar een emailtje. Compleet anders dan de web site zo mooi omschrijft. Afijn, toch nog een emailtje gestuurd voor een beregeningsplan, wat ik op tekening overigens ook bij had in de winkel, nooit geen reactie op gekregen. Ik heb het zelf maar uitgezocht bij een concurrent die wel meteen klaar stond.
K Kris
262 days ago

From Frustration to Empathy: My Journey with leidingshop.nl

After placing an order on June 26th, my excitement turned into disappointment as my package went missing in the hands of Post NL. The blame game between Post NL and Leidingshop.nl left me in limbo for almost three weeks, feeling like a mere spectator in their dance of finger-pointing. I have paid for my full order, yet the product remains elusive. The lack of proactive assistance was disheartening; solutions were scarce, and empathy even scarcer. Despite leaving a complaint on Kiyoh on July 7th, the initial speedy response seemed nothing but a facade to appease public forums. The silence that followed spoke volumes, underscoring a pattern of indifference to my plight. My warning to future customers: smooth sailing only if your parcel arrives intact. However, should it stray off course, brace yourself for a rough journey with Leidingshop, where taking ownership is but a foreign concept. As I wait for a glimmer of hope, buried under layers of bureaucracy and apathy, the mantra "not our problem" echoes through my exchanges with the customer service. The clock ticks on my patience, while doubts linger on the likelihood of a resolution. Will the prompt responses persist, or will actionable solutions remain a distant dream? Only time will tell.
W Wouter Vdg
395 days ago

Unbeatable Prices, Lightning-Fast Delivery, and Outstanding Service!

From the moment I stumbled upon leidingshop.nl, I was amazed by the competitive prices they offer. But it was not just about saving money; the quality of their products surpassed my expectations. The cherry on top was their impeccable customer service – always friendly and responsive. And let's talk about delivery – it was not just fast, it was almost magical! My order arrived well before the estimated time, leaving me utterly impressed. Leidingshop.nl exceeded all my expectations, and I cannot recommend them enough!
J john te rietmolen
557 days ago

Unparalleled Service and Exceptional Prices: A Stellar Experience with Leidingshop.nl

When it comes to exceptional service and going above and beyond, Leidingshop.nl truly sets the bar high. I recently had the pleasure of experiencing their top-notch customer care, which extended far beyond the standard return period. Their willingness to accommodate a special request for a return left me truly impressed. Not only does Leidingshop.nl offer a diverse range of high-quality products, but their prices are incredibly competitive, making them a standout choice in the market. The seamless combination of a wide assortment, affordable prices, and exceptional service makes them a true gem in the industry. For anyone seeking a reliable and customer-centric company, Leidingshop.nl comes highly recommended. Kudos to the team for consistently delivering on their promises and exceeding expectations. This is a company that truly understands the value of customer satisfaction.
W WA
623 days ago

Exceptional Service, Quality Products, and Speedy Delivery – A Must-Have for Irrigation Needs

From the sunny fields of Spain, I rely on leidingshop.nl for all my irrigation system essentials. The products are top-notch, the website is intuitive and clear, and the deliveries are swift and complete. It's a pleasure to shop here. I've left one star out only because I believe there are a few missing products in the lineup or items that are challenging to locate due to different numbering systems. One instance that stood out was the Rain Bird kit XCZ-100-PRF. This kit includes a filter, specifically the RBY-200-SS-MX (a 200 mesh stainless steel filter element) as stated in the valve's manual on the site. However, searching for this specific number yields no results, yet the same element can be found under RBY-200MX. It’s a detail one might easily overlook. Moreover, references in the manual to a waterproof connection like the Rain Bird ST-03 lead to dead-ends on the website. I expected to find other individual Rain Bird filters, such as the PRF-100-RBY, but these are nowhere to be seen. While the site offers various 16mm drip tape fittings, including straight connectors, elbow connectors, T-pieces, and end caps, the absence of "8-shaped" end closures for drip tape seems like a missed opportunity. Additionally, the limited selection of specific pipe tools on the website (aside from press tools) is somewhat disappointing. It would be beneficial to have items like pipe wrenches, water pump pliers, plumbing specialty wrenches, and plumbing grip wrenches readily available. Nonetheless, despite these critical observations, I've deducted only one star. Leidingshop.nl undoubtedly deserves the remaining four stars. The quality of their offerings is exceptional, the product descriptions and images are clear and informative, and their delivery is prompt and meticulously packed. Hence, I wholeheartedly recommend this site for all your irrigation needs.
S SloegeDurk
696 days ago

Unexpected Costs, Mixed Emotions, and Valuable Lessons Learned

Emotions ran high during my shopping experience with leidingshop.nl. While initially impressed by their competitive pricing and smooth transaction process, my excitement quickly turned to disappointment. The items I purchased didn't fit, prompting me to initiate a return. To my surprise, I not only had to cover the original shipping costs but also bear the expenses of the return shipment. This unforeseen financial burden left me feeling let down and has led me to seek out online retailers with more lenient return policies. Despite this setback, I view this experience as a valuable lesson learned, guiding me towards more customer-friendly e-commerce platforms. The online shopping world is vast, and I am confident I will find a retailer that aligns with my needs and values.
J Jeannette
962 days ago

Transformative Experience with Leidingshop: A Customer’s Journey of Resolving Challenges

My encounter with Leidingshop was nothing short of exceptional. From the moment I placed my order, a series of mishaps ensued due to my own error. However, what truly set them apart was their impeccable service in rectifying the situation. Despite the obstacles, the team at Leidingshop went above and beyond to ensure that every issue was addressed promptly and effectively, leaving me with a sense of gratitude and admiration. Their dedication to customer satisfaction is truly commendable, making them a standout in the world of online shopping. Thank you, Leidingshop, for turning what could have been a frustrating experience into a journey of trust and reliability. I will definitely be a returning customer, knowing that I am in capable hands.
J jac
1130 days ago

From Disappointment to Delight: A Journey with leidingshop.nl

After reading some mixed reviews, I was hesitant to place an order with leidingshop.nl. However, I decided to give them a chance. Unfortunately, after placing my order, days went by without any updates. Frustrated, I reached out to their customer service and was informed that one item was on back order, causing the delay. Despite the initial setback, the representative I spoke with was incredibly kind and understanding. They assured me that the rest of my order would be shipped promptly. Days passed again, with no sign of my package. Feeling exasperated, I made another call. Once more, I was met with apologies and promises. At this point, I was given the option to cancel my order. Despite my frustration, I appreciated the transparency and choice offered to me. After contemplating, I decided to stick with it. And I am so glad I did. Finally, my order arrived, complete and intact. The products were of great quality, and the extra effort put into packaging was evident. While the journey had its bumps, the end result turned my disappointment into genuine delight. Thank you, leidingshop.nl, for not only delivering on your products but also on your commitment to customer satisfaction. Your perseverance and dedication have turned me from a skeptic to a loyal customer.
T Tim De porte
1378 days ago

Exceptional Service and Lightning-Fast Delivery!

As a loyal customer of leidingshop.nl, I can't help but express my immense satisfaction with their service. Having placed numerous orders with them, I have consistently experienced lightning-fast delivery times. It's astounding how, without fail, my purchases arrive at my doorstep within a mere 2 days. The efficiency and speed of their delivery service truly set them apart from the rest. This level of reliability has undoubtedly earned my trust and loyalty as a customer. Thank you, leidingshop.nl, for exceeding my expectations time and time again!
D Dirk
1426 days ago

A True Partner in Your Needs: Leidingshop.nl Goes Above and Beyond

I cannot express enough how grateful I am for the exceptional service provided by Leidingshop.nl. Their initiative and generosity in including a complimentary adapter for connecting a sprinkler and hose reel with mismatched fittings truly saved the day. Thanks to their thoughtful gesture, I was able to assemble everything seamlessly and start using the sprinkler right away. This level of commitment to customer satisfaction is rare to find. Leidingshop.nl's willingness to go the extra mile speaks volumes about their dedication to meeting their customers' needs. It's not just about selling products for them; it's about building relationships and ensuring a smooth experience from start to finish. I am genuinely impressed by their attention to detail and customer-centric approach. As someone who values quality service and reliability, I can confidently say that Leidingshop.nl has won me over as a loyal customer. The peace of mind and convenience they offer are truly unmatched. When it comes to purchasing plumbing supplies or related products, Leidingshop.nl will always be my first choice. Thank you for making my shopping experience a memorable one – I look forward to doing business with you again.
P Peter
1725 days ago

Experience Convenience and Flexibility Like Never Before with Leidingshop.nl!

I just had to share my incredible experience with Leidingshop.nl! This amazing online shop allows you to specify your preferred delivery day, offering a level of convenience that truly sets them apart. While a few standard fittings couldn't be delivered the next day as expected, causing a slight inconvenience, the option to adjust the delivery day with GLS was a game-changer. Being able to modify the delivery date helped me immensely, proving their commitment to customer satisfaction. Moreover, I was pleasantly surprised to find that despite ordering two seemingly identical fittings, they turned out to be different variations that still fit perfectly. This attention to detail and flexibility in service definitely won me over. Leidingshop.nl goes above and beyond to ensure a seamless and tailored shopping experience, making them my go-to for all plumbing needs. Thank you for making my shopping journey stress-free and enjoyable!

Introduction

Leidingshop.nl is an online store that specializes in plumbing supplies and equipment. With a wide range of products available, it aims to serve both professionals and DIY enthusiasts in the plumbing industry. In this editorial review, we will explore various aspects of Leidingshop.nl, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

- Pros: Leidingshop.nl offers a comprehensive selection of plumbing supplies, ensuring that customers can find everything they need in one place. The website is user-friendly and easy to navigate, making it convenient for users to browse and make purchases. The prices offered are competitive, providing good value for money. The customer service team is responsive and helpful, addressing queries and concerns promptly. - Cons: Some customers may find the product selection lacking in certain niche areas, but overall, the range is extensive.

User Experience

Leidingshop.nl provides a seamless user experience, with a clean and intuitive website design. Users can easily browse categories and subcategories, search for specific products, and access detailed product information. The site loads quickly, ensuring a smooth and efficient shopping experience. The checkout process is straightforward, and customers have the option to create an account for easier future purchases.

Pricing and Value for Money

Leidingshop.nl offers competitive prices for its plumbing supplies. The pricing is transparent, and customers can easily compare prices of similar products. The value for money is excellent, as the quality of products matches or exceeds their price points. Leidingshop.nl also occasionally offers promotional discounts and deals, enhancing the overall value for customers.

Customer Service

Leidingshop.nl prides itself on its top-notch customer service. The customer support team is knowledgeable and proactive in assisting customers with their queries and concerns. They are easily reachable through different channels such as phone, email, and live chat. Response times are quick, ensuring that customers receive the necessary assistance promptly.

Product Quality and Selection

Leidingshop.nl offers a wide range of high-quality plumbing products from reputable brands. Whether customers are looking for pipes, fittings, valves, or other plumbing equipment, they can find a diverse selection to suit their needs. The products undergo rigorous quality checks to meet industry standards, ensuring durability and reliability.

Website Usability

The Leidingshop.nl website is well-designed and user-friendly. Customers can easily navigate through the various categories and subcategories, making it effortless to find what they need. The search function provides accurate and relevant results, enabling quick access to specific products. The site is also mobile-responsive, allowing customers to shop conveniently on their smartphones or tablets.

Returns and Exchanges

Leidingshop.nl has a fair and transparent returns and exchanges policy. If a customer receives a defective or incorrect product, they can request a return or exchange within a specified period. The process is hassle-free, and the customer service team assists in resolving any related issues promptly.

Promotions and Discounts

Leidingshop.nl occasionally offers promotions and discounts on selected products, enabling customers to save money on their purchases. These promotions are clearly displayed on the website, making it easy for customers to take advantage of the deals.

Reputation

Leidingshop.nl has built a strong reputation within the plumbing industry. It is widely recognized for its quality products, competitive prices, and excellent customer service. Many professionals and DIY enthusiasts rely on Leidingshop.nl for their plumbing needs, further reinforcing its positive reputation.

Payment Options

Leidingshop.nl offers a range of secure payment options, including popular methods such as credit cards, PayPal, and bank transfers. Customers can choose the option that best suits their preferences and ensures a safe and convenient transaction.

Loyalty Programs

Currently, Leidingshop.nl does not have a loyalty program in place. However, customers can subscribe to the newsletter to receive updates on exclusive offers and promotions.

Customer Reviews

Customer reviews play a crucial role in the decision-making process for potential buyers. Leidingshop.nl showcases customer reviews on its website, allowing users to gain insights into the experiences of others. The reviews are verified and reflect the authenticity of the customer's feedback.

Community Involvement

Leidingshop.nl actively participates in community initiatives and events related to the plumbing industry. By collaborating with professionals and organizations, it strives to stay connected and contribute to the broader plumbing community.

Shipping and Costs

Leidingshop.nl offers reliable shipping services, ensuring that customers receive their orders promptly. The shipping costs are calculated based on the weight and dimensions of the products, providing transparency in pricing. Customers can track their shipments and receive updates throughout the delivery process. In conclusion, Leidingshop.nl is a reputable online store that provides a comprehensive selection of plumbing supplies. With competitive prices, excellent customer service, and reliable product quality, it offers great value for both professionals and DIY enthusiasts. The user-friendly website, transparent policies, and commitment to customer satisfaction contribute to a positive shopping experience. Whether you are in need of basic plumbing essentials or specialized equipment, Leidingshop.nl is a reliable choice for all your plumbing needs.