Users Voice for Lensfit

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Lensfit Overall rating
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Review article published on: 20 Apr 2019

Last updated by on 11 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.4 3.1 5 1.7 5
Feb 2023 5 1.3 5 5 5 1.8
Mar 2023 5 5 5 5 5 5
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Detailed Lensfit Review by

Introduction is an online eyewear store that offers a range of eyeglasses, sunglasses, and contact lenses. Founded in 2018, the company aims to provide affordable and high-quality eyewear to its customers.

Pros and Cons

One of the major advantages of is the wide selection of products available on the website. The company offers a variety of stylish and trendy frames, lenses, and sunglasses at competitive prices. Additionally, offers free shipping on orders over $50, and a 100% satisfaction guarantee. However, some customers have reported delays in shipping and customer service response times.

User Experience

The website is easy to navigate and user-friendly, with clear product descriptions, images, and pricing information. Customers can easily filter search results by frame shape, material, color, and price range.

Pricing and Value for Money offers affordable eyewear options without sacrificing quality. Prices for eyeglasses start at $49, and sunglasses start at $69. Contact lenses are also competitively priced.


Other popular online eyewear retailers include Warby Parker, Zenni Optical, and GlassesUSA.

Customer Service offers customer service support via email, phone, and live chat. However, some customers have reported long wait times and delayed responses.

Product Quality and Selection offers a wide selection of eyeglasses, sunglasses, and contact lenses from leading brands. Customers can choose from a variety of styles, materials, and colors. The quality of the products is generally good, with some customers reporting minor issues with lens coatings and durability.

Website Usability

The website is easy to navigate, with fast load times and clear product information. The website also features a virtual try-on tool that allows customers to see how different frames look on their face.

Returns and Exchanges offers a 14-day return policy for unused and unopened products. Customers can also exchange products for a different size or color. However, customers are responsible for return shipping fees.

Promotions and Discounts offers occasional promotions and discounts, such as BOGO (Buy One Get One) offers on select products. Customers can also subscribe to the newsletter to receive exclusive deals and offers.

Reputation has a positive reputation in the online eyewear community, with many customers praising the company for its affordable prices and quality products. However, some customers have reported issues with shipping and customer service.

Payment Options accepts all major credit cards, PayPal, and Apple Pay.

Loyalty Programs does not currently offer a loyalty program.

Customer Reviews has received positive reviews from customers for its affordable prices, wide selection of products, and fast shipping. However, some customers have reported delayed response times for customer service inquiries.

Community Involvement does not currently have any community involvement initiatives.

Shipping and Costs offers free shipping on orders over $50. Standard shipping rates for orders under $50 vary based on location and shipping method. Customers can also choose expedited shipping for an additional fee.

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