Lensmartonline User Reviews

Introduction:

Lensmartonline.com is an online retailer that specializes in providing a wide range of contact lenses to consumers. They offer a convenient and easy way to purchase contact lenses from the comfort of your own home. Founded in 2009, the company operates out of Canada and serves customers across North America.

Pros and Cons:

Pros: - Lensmartonline.com offers a wide range of contact lenses from some of the top brands in the industry. - The website is easy to navigate and features a user-friendly interface. - Shipping is free on orders over $149. - The company offers a 30-day return policy on all products. - Customers can save money on their orders by taking advantage of promotions and discounts. Cons: - The website does not offer prescription eyeglasses or sunglasses. - The company does not offer loyalty programs or rewards for repeat customers.

User Experience:

The website is designed with the customer in mind, featuring a simple and intuitive interface that makes it easy to find the right products. Customers can filter their search results by brand, type of lens and price range, making it easy to find what they need. The checkout process is straightforward and secure, with multiple payment options available.

Pricing and Value for Money:

Lensmartonline.com offers competitive pricing on all their products, making it a great value for customers looking to save money. Customers can also take advantage of promotions and discounts to save even more.

Alternatives:

Customers looking for an alternative to Lensmartonline.com can consider other online retailers such as 1-800 Contacts and Lens.com. Both companies offer a wide selection of contact lenses and competitive pricing.

Customer Service:

Lensmartonline.com offers excellent customer service, with a team of experts available to answer any questions and help with any issues that may arise. Customers can contact the company by phone or email, and they typically respond promptly.

Product Quality and Selection:

Lensmartonline.com offers a wide range of contact lenses from top brands such as Acuvue, Biofinity and Air Optix. The products are of high quality and come with a manufacturer's warranty. The company also offers prescription verification services to ensure that customers receive the correct lenses.

Website Usability:

The website is user-friendly and easy to navigate, with a simple interface that makes it easy to find what you need. The search function is effective, and the product pages provide detailed information about each item.

Returns and Exchanges:

Customers can return any unopened products within 30 days of purchase for a full refund. The company also offers exchanges for defective or damaged products.

Promotions and Discounts:

Customers can save money on their orders by taking advantage of promotions and discounts offered by Lensmartonline.com. The company frequently offers discounts on select products and occasional site-wide sales.

Reputation:

Lensmartonline.com has a solid reputation for providing customers with high-quality products and excellent customer service. The company has received positive reviews from customers, and they have an A+ rating with the Better Business Bureau.

Payment Options:

Customers can pay for their orders using credit cards, PayPal, or Apple Pay.

Loyalty Programs:

Lensmartonline.com does not offer loyalty programs or rewards for repeat customers.

Customer Reviews:

Customers have generally positive things to say about the company, with many citing its competitive pricing, wide selection of products, and excellent customer service.

Community Involvement:

There is no information on the website regarding Lensmartonline.com's involvement in the community.

Shipping and Costs:

Shipping is free on orders over $149. For orders under $149, standard shipping costs $9.99. Expedited shipping is available for an additional fee.