Letu User Reviews

Introduction

Letu.ru is a Russian online e-commerce platform that specializes in selling beauty products, cosmetics, skincare, and perfumes. The website is owned and operated by the Letual company, which was founded in 1997 in St. Petersburg. With a wide range of products and brands, Letu.ru has become one of the leading e-commerce sites for beauty products in Russia.

Pros and Cons

• One of the largest online beauty product retailers in Russia.
• Wide range of products and brands.
• Fast shipping and delivery.
• Competitive prices.
• Generous rewards program for loyal customers.
• Inconsistent quality and selection of products.
• Limited shipping options.

User Experience

Letu.ru has a user-friendly website that is easy to navigate and search for products. The website is available in both Russian and English. Customers can filter their search results by brand, product type, skin type, and other criteria. The website also features product reviews, ratings, and descriptions to help customers make informed decisions.

Pricing and Value for Money

Letu.ru offers competitive prices for its products, with occasional sales and discounts. The prices of the products vary depending on the brand, quality, and quantity. The website offers a rewards program for loyal customers, which provides discounts, free samples, and other benefits.

Alternatives

Other popular e-commerce sites for beauty products in Russia include Wildberries, Lamoda, and Ozon.

Customer Service

Letu.ru has a customer service team that is available 24/7 to answer any questions, concerns, or issues that customers may have. The website also provides a FAQ section and a customer feedback form.

Product Quality and Selection

Letu.ru offers a wide range of products and brands, from high-end luxury brands to more affordable and popular brands. The quality of the products varies, with some products receiving positive reviews and others receiving negative reviews.

Website Usability

Letu.ru's website is user-friendly, with a clear layout, intuitive search bar, and easy-to-use navigation menu. The website loads quickly and provides a seamless user experience.

Returns and Exchanges

Letu.ru allows customers to return or exchange products within 14 days from the date of delivery. The products must be returned in their original packaging and condition.

Promotions and Discounts

Letu.ru offers occasional promotions, deals, and discounts on its products. The website also offers a rewards program for loyal customers, which provides discounts, free samples, and other benefits.

Reputation

Letu.ru has a good reputation as one of the leading e-commerce sites for beauty products in Russia. The website has positive reviews and feedback from customers, with some criticisms about product quality and selection.

Payment Options

Letu.ru accepts various payment methods, including credit cards, debit cards, PayPal, Yandex Money, and other online payment systems.

Loyalty Programs

Letu.ru offers a rewards program for its loyal customers, which provides discounts, free samples, and other benefits.

Customer Reviews

Letu.ru features customer reviews and ratings for its products, which help customers make informed decisions about their purchases.

Community Involvement

Letu.ru does not have an active community involvement program at this time.

Shipping and Costs

Letu.ru offers shipping within Russia and some countries in Europe, with varying shipping costs and delivery times. The website provides detailed information about shipping policies and delivery times.