Users Voice for Libas

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Libas Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Apr 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 4.9 4.8 1.3 5 1.7
Feb 2023 5 3 5 5 1.3 5
Mar 2023 5 5 5 5 1.2 5
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Detailed Libas Review by

Introduction

Libas.in is an Indian e-commerce platform that caters to the clothing needs of women, offering a range of traditional and contemporary attire. With a focus on quality, affordability, and variety, the website aims to bring the latest fashion trends to the doorstep of their customers.

Pros and Cons

One of the biggest advantages of shopping at libas.in is the wide range of options available for customers. The website offers various categories ranging from ethnic wear to fusion dresses to western wear. While the prices are affordable, discounts and offers are available to make the purchase even more budget-friendly. The website has a user-friendly interface that makes it easy for customers to browse and purchase products. However, the website could benefit from more detailed product descriptions and high-quality images for a better user experience.

User Experience

Libas.in provides a seamless user experience with easy navigation, hassle-free payment options, and a responsive customer support team. The website offers a smooth checkout process, with multiple payment options including debit/credit cards, net banking, and cash on delivery to ensure optimum convenience. Customers can also track their orders and receive timely updates on their purchase.

Pricing and Value for Money

The pricing of products on libas.in is affordable with regular discounts and offers. The quality of the products offered is impressive as well, which ensures that customers get value for their money. The website offers clothing options to suit every budget and tastes.

Alternatives

There are various other e-commerce platforms for women's clothing available in India, such as Myntra, Jabong, and Ajio. However, libas.in offers a unique range of affordable traditional and contemporary wear that sets it apart from its competitors.

Customer Service

Customer satisfaction is a top priority for libas.in, and their customer support team is always available to answer queries, resolve complaints, and offer suggestions. The website's customer service team is easily accessible through email, phone, or WhatsApp.

Product Quality and Selection

Libas.in offers a wide variety of high-quality products, ranging from ethnic wear to contemporary attire. The website's products are curated to cater to a diverse range of tastes and are updated regularly to keep up with the latest fashion trends.

Website Usability

The website is easy to navigate, with clear categories and sections, and a search bar for easy access to specific products. The website has a clean and modern design that enhances the user experience. However, a more detailed product description and high-quality images would be beneficial to enhance the user experience further.

Returns and Exchanges

Libas.in offers a hassle-free returns and exchange policy for customers. Customers can return or exchange products within seven days of purchase if they are not satisfied with their purchase. However, the website only accepts returns and exchanges for all items purchased except the ones bought as part of a promotional offer.

Promotions and Discounts

Libas.in frequently offers discounts and promotions on their products to make shopping more affordable for customers. Customers can also subscribe to the website's newsletter to receive updates on the latest promotions and discounts.

Reputation

Libas.in is known for its quality products and exceptional customer service. The website has received positive feedback from customers, which speaks to its reputation as a reliable e-commerce platform for women's clothing.

Payment Options

Libas.in offers a range of payment options to ensure optimum convenience for customers. Customers can pay using debit/credit cards, net banking, or cash on delivery.

Loyalty Programs

Currently, Libas.in does not offer any specific loyalty programs. However, customers can avail of existing offers and discounts to get the best value for their money.

Customer Reviews

Libas.in has a section on their website where customers can review products they have purchased. The website showcases genuine and honest reviews from customers to provide insights for potential buyers.

Community Involvement

Libas.in is actively involved in supporting several social causes such as education for underprivileged children and women's empowerment. The website regularly donates a percentage of its profits to various charities.

Shipping and Costs

Libas.in ships products throughout India, with orders typically delivered within 5-7 days. Additionally, the website offers free shipping on orders above a certain amount. Standard shipping costs may apply for orders below the minimum amount. Overall, libas.in is a quality e-commerce platform that customers can rely on for quality products and exceptional customer service. The website's commitment to offering affordable prices without sacrificing quality sets it apart from the competition. With a user-friendly interface and diverse range of products, libas.in provides an enjoyable shopping experience for customers.