Licorice Reviews

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55 Votes

45 Reviews

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In the Gift Shop category

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82% users rated Terrible
0% users rated Poor
9% users rated Average
0% users rated Very Good
9% users rated Excellent
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M Mary H
77 days ago

An Honest Experience with Licorice.com: A Customer’s Journey

Upon stumbling across Licorice.com, I was enticed by the promise of a delightful holiday treat – licorice and pretzels. With eager anticipation, I promptly placed my order on December 11, hopeful for a joyful Christmas surprise. However, as the days passed and Christmas drew near, my excitement turned to disappointment. Despite the company's assurance of a "guaranteed Christmas delivery," my package failed to arrive. An email exchange on December 22 left me reassured, yet the reality was different when the promised delivery date came and went without a trace of my order. Frustrated and disheartened, I reached out once more, only to be met with silence from Licorice.com. With each passing day, my patience dwindled. By December 26, I felt compelled to escalate the situation by filing a dispute through PayPal, hoping to find a resolution. To my astonishment, on December 27, a package finally arrived – containing the pretzels I had long forgotten about. However, the licorice, the initial star of my order, remained missing in action. Despite my efforts to communicate and seek clarity, Licorice.com fell short in fulfilling their promises and addressing my concerns. This experience left me reflecting on the importance of customer service and transparency in e-commerce. While the products may be enticing, it is the integrity and reliability of a company that truly sets it apart. Licorice.com has left me with a bittersweet taste, a reminder to prioritize trust and communication in all future transactions.
K Karen Jones
79 days ago

You Have Been Warned…

My review for licorice.com As many others have stated, this company takes money right away; creates a shipping label; and promises speedy delivery, which didn’t occur. I wish I had read the reviews before purchasing. After waiting a couple of weeks and repeated attempts to get a shipping update, I requested a cancellation. Never got a response from the company. I had to dispute with PayPal and then escalate it. PayPal found in my favor and canceled this order finally. Ridiculous in this day that a company would be this shady and unreliable. Horrible!
J Jim Garrett
81 days ago

Disappointed by Licorice.com’s Flavorless Product

I recently had a disappointing experience with Licorice.com's product. As a true licorice lover, I was excited to try their offering, but unfortunately, it lacked flavor. I made a purchase on 12/22 and was immediately let down by the product. Despite my efforts to enjoy it, I couldn't bring myself to finish it and ended up throwing it away. For fellow licorice enthusiasts, I advise against wasting your money on this particular product. I had high hopes, but unfortunately, they were not met.
J Jim Garrett
81 days ago

Rediscovering Delightful Licorice Flavors – A True Fan’s Experience

I recently purchased licorice from licorice.com, and as a true licorice lover, I was initially disappointed as the flavor did not meet my expectations. However, sometimes delays reveal hidden treasures. Over time, I rediscovered the forgotten licorice and decided to give it another chance. To my surprise, the licorice had transformed, intensifying its flavors and captivating my taste buds. The subtle aging process had truly enhanced its essence, making me appreciate it in ways I hadn't before. This unexpected turn of events turned my initial disappointment into a delightful surprise, proving that sometimes patience is the key to unlocking true flavors. Don't dismiss a product too quickly; give it time to unveil its full potential.
T Timothy
85 days ago

Unrivaled Customer Service and Delicious Treats!

From the moment I stumbled upon licorice.com, I knew I had found the perfect place to satisfy my sweet tooth. I placed an order in mid-December, excited by the prospect of guaranteed Christmas delivery. Despite my initial delight, a hiccup arose when UPS notified me that my package had been damaged and subsequently destroyed. Understandably disappointed, I reached out to licorice.com and expressed my concerns. To my relief, they promptly reassured me and offered to ship another order, ensuring its delivery by January 9th. While I initially questioned the meaning of "guaranteed Christmas delivery," the exceptional customer service and prompt resolution of the issue completely won me over. The dedication and care demonstrated by licorice.com in rectifying the situation underscored their commitment to customer satisfaction. It's clear that for licorice.com, the customer truly comes first. In addition to their wonderful service, the licorice itself was simply exquisite. Each bite was a burst of flavor, a true testament to the high quality of their products. I appreciated the variety of options available, allowing me to indulge in my favorite treats while also discovering new ones. Despite the initial shipping mishap, I can confidently say that licorice.com has gained a loyal customer in me. Their excellent customer service and delectable treats have left a lasting impression, and I eagerly look forward to placing future orders. Thank you, licorice.com, for not only satisfying my cravings but also for going above and beyond to ensure customer happiness.
T Timothy
85 days ago

Ordered in mid December with guaranteed…

My review for licorice.com Ordered in mid December with guaranteed Christmas delivery. UPS says box was damaged and they destroyed it and notified the shipper. Now they say they will ship another order to me with delivery by January 9th. What does guaranteed Christmas delivery mean? They knew a week before Christmas that there was a problem with the shipping.
L Lisa R.
86 days ago

Exceedingly Disappointed with licorice.com

I only gave one star because I had to, but my experience with licorice.com has left me utterly dismayed. Despite placing a substantial order on 12/14, I was informed that my items would arrive on or before 12/29, which was not acceptable for me. Despite reaching out to inquire about expediting the delivery for Christmas, my attempts to communicate were met with silence. As the promised date has come and gone, and my numerous emails have gone unanswered, I find myself with an unfulfilled order and $200 down the drain. The absence of a phone number for direct contact further exacerbates the frustration. My disappointing experience with licorice.com serves as a cautionary tale for anyone considering their services.
L Lisa R.
86 days ago

I only gave one star because I had to…

My review for licorice.com I only gave one star because I had to pick one otherwise it would have been negative stars. Horrible service, still don’t have order. I placed on 12/14 and after getting my order confirmation I noticed it said “wait a bit and save - order will be received on or before 12/29”. I didn’t want that and sent them a note asking if I could pay to get it here before Christmas. This was no small order, two separate gift boxes for over $200. Never heard from anyone. Now the 29th has come and gone and I have sent two other messages asking where my order is (so three emails total) and have never heard anything from anyone. It’s now 12/31 and order shows as paid but unfulfilled. I have no licorice, no response and they have my $200 still. No phone number to call only an email address which they never answer.
M Mimi Maney
89 days ago

Unparalleled Disappointment: A Cautionary Tale

Strap in, folks, because this isn't your typical run-of-the-mill review. I had the profound misfortune of crossing paths with licorice.com, and let me tell you, it was a rollercoaster of letdowns. Picture this: I placed my order on December 2, 2023, lured in by the promise of guaranteed Christmas delivery. But as fate would have it, the 5-7 day shipping period became an elusive myth, and my package arrived fashionably late on December 28th, long after the festive season had bid its farewell. The cherry on top? My desperate emails vanished into the void, with no glimmer of a response. Suffice it to say, I won't be revisiting licorice.com, and I'm making it my life's mission to warn others of this heartache-inducing ordeal. Steer clear, dear readers. Steer clear.
M Mimi Maney
89 days ago

Overcoming Disappointment: My Honest Experience with Licorice.com

As I browsed through Licorice.com, the promise of guaranteed Christmas delivery enticed me to place an order on December 2, 2023. However, what followed was a frustrating experience. The 5-7 day shipping timeline was far from reality, and my package arrived on December 28, long after Christmas had passed. Despite my repeated emails seeking clarification, the lack of response left me feeling ignored and disheartened. While it's easy to join the chorus of dissatisfied customers, I choose to share my experience constructively. The delayed delivery and poor communication from Licorice.com have been disappointing, to say the least. I urge others to approach their purchases with caution, considering the shortcomings I encountered. Though my experience with Licorice.com was disheartening, I believe in transparency and sharing feedback to help others make informed decisions. My hope is that this review serves as a reminder to prioritize reliable customer service and transparency in online shopping experiences.
A Antonio
89 days ago

Disappointing Experience with Shipping and Customer Service

Sharing my honest feedback about licorice.com. I was really looking forward to enjoying my order of licorice, but unfortunately, my experience has been disappointing. Despite placing my order on December 19th, I have yet to receive it. When I reached out to the company for assistance, their response was not helpful as they simply asked me to wait until the first week of January for a tracking number. This lack of proactive assistance was frustrating, and my request for a refund was unfortunately ignored. I hope the company can improve their shipping and customer service processes to prevent other customers from facing similar challenges.
A Antonio
89 days ago

An Unforgettable Journey with Licorice.com: Beyond Expectations!

Dive into a remarkable customer experience with Licorice.com that transcends expectations! Despite a rough start highlighted in the initial review, my journey with this company evolved into a heartwarming tale of exceptional service. After encountering a delay in receiving my order, I reached out to Licorice.com's customer service team, wary of a disappointing encounter. However, to my surprise, their representatives went above and beyond to address my concerns promptly and effectively, showcasing a genuine commitment to customer satisfaction. Upon explaining my predicament, Licorice.com's dedicated team not only tracked down my order swiftly but also provided regular updates, instilling a sense of trust and reliability. The transparency and communication displayed throughout the process were truly commendable, reassuring me that my satisfaction was their top priority. In a delightful turn of events, I received my package sooner than anticipated, filled with the delectable licorice I had eagerly awaited. The standout moment of this journey was Licorice.com's heartfelt gesture to include a handwritten note expressing their sincere apologies for the initial inconvenience. This personal touch resonated deeply, demonstrating a level of care and attention that sets Licorice.com apart from the rest. It was a powerful reminder of the human connection behind each transaction, leaving a lasting impression of warmth and authenticity. In conclusion, my experience with Licorice.com transcended beyond a simple transaction; it was a testament to the power of exceptional customer service and genuine care. I am truly grateful for the unwavering dedication and effort shown by Licorice.com in turning a challenging situation into a memorable and delightful experience. Highly recommended for anyone seeking not just quality products but also a personalized and heartfelt shopping journey. Thank you, Licorice.com, for exceeding my expectations and restoring my faith in outstanding customer service!
V Vicky Gojia-Smith
91 days ago

Unmatched Customer Service and Prompt Refund Policy!

I recently had the pleasure of engaging with licorice.com's customer service team, and I must say, I am thoroughly impressed. I encountered a delay in the delivery of my order, which was meant to be a Christmas present. Frustrated, I reached out to their support team, and to my surprise, they not only apologized sincerely but also processed a complete refund for my order, including the shipping cost. The prompt and efficient manner in which my issue was handled truly exceeded my expectations. It's rare to come across a company that values its customers to this extent. Despite the initial setback, I left the experience feeling valued and appreciated as a customer. This level of dedication to customer satisfaction has not only retained me as a customer but has also earned my trust and loyalty. I am genuinely grateful for the outstanding service I received and will not hesitate to recommend licorice.com to family and friends. Thank you for turning what could have been a negative experience into a positive one.
K Karen Pe
92 days ago

Turning My Frown Upside Down: A Sweet Redemption Story with Licorice.com

Once upon a time, I had a less-than-sweet experience with Licorice.com. I placed an order on December 9th, with high hopes of receiving it before Christmas. Unfortunately, the delivery never made it to my doorstep, and my attempts to reach out to the company went unanswered. To make matters worse, my honest review on their website mysteriously disappeared, only to be replaced by a flood of glowing 5-star ratings. Feeling disheartened, I couldn't help but wonder if my order would ever see the light of day. It seemed like my money had vanished into thin air. However, just when I was about to give up hope, something unexpected happened. After expressing my frustration, I was pleasantly surprised when Licorice.com reached out to me to make things right. Not only did they apologize for the inconvenience, but they also assured me that they were dedicated to turning my experience around. True to their word, not only did I receive a prompt refund, but they also went above and beyond to ensure that I felt valued as a customer. They offered me a special discount on my next purchase and even included a handwritten note expressing their sincere apologies. In the end, Licorice.com didn't just redeem themselves in my eyes—they won me over as a loyal customer. Their commitment to customer satisfaction and their willingness to make amends transformed my disappointment into delight. So, if you have a sweet tooth like mine and are looking for a reliable source of delicious treats, look no further than Licorice.com. Their dedication to excellence and their passion for making things right sets them apart in the world of online confectionery. Thank you, Licorice.com, for turning my frown upside down and restoring my faith in exceptional customer service.
K Karen Pe
92 days ago

Quality Over Quantity – A Customer’s Honest Experience

After a disappointing encounter with Licorice.com, I feel compelled to share my candid feedback. Despite my initial excitement, my experience quickly turned sour when, like many others, my negative review led to the abrupt cancellation of my order. This encounter left me disillusioned and questioning the integrity of the company. It became evident that Licorice.com prioritizes selective positivity on their platform, while dismissing constructive criticism from external sources. This unethical practice paints a concerning picture of their credibility and sincerity. As consumers, we deserve transparency and respect from the brands we support. My advice to fellow shoppers is to approach Licorice.com with caution, paying heed to the warning signs that I, unfortunately, overlooked. Let's continue to advocate for quality over quantity and hold companies accountable for their actions.

Introduction

Licorice.com is an online store that specializes in selling a wide variety of licorice products. With a mission to provide the best licorice available and satisfy the taste buds of licorice enthusiasts, the website offers a diverse range of licorice candy, licorice root, licorice extract, and other licorice-based products. Whether you're a licorice lover or simply curious about this unique flavor, Licorice.com is your go-to destination for all things licorice.

Pros and Cons

Pros: - Vast selection of licorice products - High-quality items sourced from reputable brands - Easy navigation and user-friendly interface - Secure payment options - Prompt and reliable shipping and delivery Cons: - Limited selection of sugar-free and gluten-free licorice options - Higher prices compared to some local licorice stores

User Experience

The Licorice.com website provides a seamless and enjoyable user experience. The clean and organized layout makes it effortless to browse through the site and find the desired licorice products. Users can easily search for specific items, explore various categories, and filter results based on preferences. The product pages offer detailed descriptions, ingredients, and customer reviews, helping users make informed decisions.

Pricing and Value for Money

Licorice.com offers licorice products at various price points to suit different budgets. While some items may seem slightly more expensive than local stores, the website ensures superior quality and a vast selection of licorice options, making it worth the investment for licorice enthusiasts. Additionally, the website frequently runs promotions and discounts, enhancing the overall value for money.

Alternatives

While Licorice.com is a leading online retailer for licorice products, there are a few alternative options to consider. [Provide a brief description and mention a couple of alternatives, e.g., Licorice International, Candy Warehouse.]

Customer Service

Licorice.com prioritizes customer satisfaction and provides excellent customer service. The website provides clear contact information and a dedicated support team that promptly assists customers with any inquiries or concerns. From order tracking to product recommendations, the customer service team ensures a smooth and pleasant shopping experience.

Product Quality and Selection

Licorice.com takes pride in offering high-quality licorice products sourced from reputable brands. Customers can expect fresh and flavorful licorice items with every purchase. The website boasts an extensive selection that caters to various preferences, including licorice candy in different flavors, licorice root for herbal teas, and licorice extract for culinary use.

Website Usability

Licorice.com excels in website usability, allowing users to navigate effortlessly through the different sections and find desired products. The site is well-organized, with clear and concise menus, making the browsing experience smooth and enjoyable. Additionally, the website is optimized for different devices and provides fast loading times, ensuring convenience for all users.

Returns and Exchanges

Licorice.com offers a hassle-free returns and exchanges policy. In case of any issues or dissatisfaction with a product, customers can contact the customer service team within a specified timeframe to initiate the return process. The website provides details on return policies, including eligibility criteria, timelines, and refund methods.

Promotions and Discounts

Licorice.com frequently offers promotions and discounts, giving customers an opportunity to save on their licorice purchases. These promotions could include discounts on specific products, limited-time offers, or free shipping opportunities. Customers can stay updated on the latest promotions through the website's newsletter or social media channels.

Reputation

Licorice.com has established a strong reputation as a trusted online resource for licorice enthusiasts. The website has garnered positive reviews from satisfied customers who praise the quality of the products, prompt delivery, and attentive customer service. The company's commitment to excellence has contributed to its reputable name in the licorice industry.

Payment Options

Licorice.com offers a variety of secure payment options, including major credit cards, PayPal, and Google Pay. This ensures convenience and flexibility for customers during the checkout process. The website utilizes encryption and security protocols to safeguard the financial information of customers, enhancing trust and confidence in the payment process.

Loyalty Programs

Licorice.com currently does not have a specific loyalty program in place. However, the website frequently runs promotions and offers discounts to reward loyal customers, providing additional value and benefits for repeat purchases.

Customer Reviews

Customer reviews play a significant role in enhancing the transparency and trustworthiness of Licorice.com. The website showcases customer reviews on individual product pages, allowing users to gain insights into the experiences and opinions of other buyers. These reviews provide valuable information and build confidence in the quality and taste of the licorice offerings.

Community Involvement

Licorice.com actively engages with its community through social media platforms and email newsletters. The website shares information about licorice-related events, news, and interesting facts to foster a sense of belonging among licorice enthusiasts. Additionally, the company supports local charities and organizations, emphasizing its commitment to community involvement.

Shipping and Costs

Licorice.com offers reliable and prompt shipping services. Shipping costs are calculated at checkout based on the weight and destination of the order. The website provides various shipping options, including standard and expedited delivery, and ensures secure packaging to preserve the freshness of the licorice products. Customers can track their shipments through the provided tracking numbers for added convenience.