Lights Reviews

Voted Poor (3/5)

2 Votes

20 Reviews

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In the Lighting Store category

Pie-Chart Analysis

20% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
70% users rated Excellent
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M Max Lawless
14 days ago

Happy with my order

My review for lights.ie I ordered two bedside, wall mounted lights. They look very well, they were easy to install. Ordering process was straightforward and I was kept informed, via regular emails from the seller, on the whereabouts of my order.
M Martin
15 days ago

No quality control

My review for lights.ie Box arrived and had clearly been opened by someone else and returned. The light fixture was badly scuffed and damaged (presumably why it was returned previously). Have never received something in such bad condition, can't understand how they could ship it in good faith.
A andrew
15 days ago

Exceeding Expectations: A Heartfelt Review of lights.ie

I can't help but express my disappointment with my recent experience with lights.ie. As I eagerly awaited the arrival of my order, my excitement quickly turned into dismay when I discovered that essential pieces for installation were missing. Despite my attempts to reach out to the company, I have yet to receive any reassurance or information about the missing items. It's truly disheartening when a highly anticipated purchase falls short of expectations, and the lack of communication from the company has only added to my frustration. I had such high hopes for the products I ordered, but the incomplete delivery has left me feeling let down. I sincerely hope that lights.ie takes the necessary steps to address these issues and prevent similar incidents from happening to other customers. Though my experience has been less than ideal, I believe in giving companies the opportunity to make things right. I remain hopeful that the company will rectify the situation and restore my faith in their brand. Despite my current disappointment, I must acknowledge the quality of the products themselves. The items I did receive are of excellent quality and would have been perfect if not for the missing pieces. This only adds to my frustration, as I can see the potential for a truly exceptional experience with lights.ie. In conclusion, I implore lights.ie to prioritize customer satisfaction and communication to prevent similar situations in the future. I sincerely hope that my feedback is taken constructively and utilized to enhance the overall customer experience. I eagerly await a resolution to this matter and hope to once again be able to speak positively about lights.ie.
C customer
15 days ago

Great selection of products

My review for lights.ie Great selection of products, good value for money. Delivered within expected time frame.
C customer
15 days ago

They use the domain for Ireland (.ie)…

My review for lights.ie They use the domain for Ireland (.ie) but are actually based in Germany. It took almost a month to arrive and the box was severally damaged ( I have photo's) . The light itself is decent, it was easy to install and is sleek and modern looking.
M Mairead Furlong
16 days ago

Fabulous light fitting

My review for lights.ie Fabulous light fitting. Item arrived safely with no damage. No delays. Would recommend.
C customer
16 days ago

Still have not received delivery.

My review for lights.ie Today is 15/02/24The delivery status says PICK-UP-SCHEDULED 07/02/24 13:00The order has been processed and is waiting to be picked up by DPD
M Martin
16 days ago

Everything perfect

My review for lights.ie Everything went ok. Delivery as promised. Product better than expected
R Ross Mcdonald
17 days ago

NO Happy with no response to my…

My review for lights.ie NO Happy with no response to my previous message. I am really annoyed about the lead time and no arrival date yet of two weeks of purchase!!! I was misled by this company. Zero communication. My project has been delayed by weeks now.
V valerie carter
17 days ago

Great easy use ordering lovely product…

My review for lights.ie Great easy use ordering lovely product at a great price. Easy to check tracking om delivery and product arrived promptly would definitely use this service again.
B Bruno
18 days ago

The service and delivery was quick

My review for lights.ie The service and delivery was quick. The lamp itself looks good now after fixing some inaccurate manufacturing.
G Gaby DAmbrosio
18 days ago

Transformed My Home

Lights.ie has truly transformed my home with their exquisite range of lamps. From the moment I placed my order to its prompt delivery, the entire experience was seamless. The anticipation of installing these beautiful lamps in the next 2-3 weeks is already making me excited. The quality and appearance of the lamps have exceeded my expectations, and I can't wait to see how they will enhance the ambiance of my home. Thank you lights.ie for adding a touch of elegance to my living space!
S Stephen Cowley
18 days ago

Very easy to order and from a huge…

My review for lights.ie Very easy to order and from a huge selection. I was able to find exactly what I was looking for and very reasonably priced compared to competitors. Quick delivery was the icing on the cake. I would highly recommend and will be ordering again.
L Lesley - Artistik Stone
23 days ago

Customer Service very efficient

My review for lights.ie Customer Service very efficient. Sorted out a small problem I had with order in a very timely manor. Would definitely use lights.ie again.
V Valdas
23 days ago

Great quality if priducts, great prices, great choice

My review for lights.ie The products I buy in your place makes me excited. All the ceiling lights in my house was bought hrough Lights. IeThe best quality ever, the prices are great. Really recommend this shop 1000% Nevere have had any issues using your great, friendly servise!

Introduction

Lights.ie is an online lighting store offering a wide range of premium-quality lighting products for residential and commercial spaces. With their extensive selection, competitive pricing, and excellent customer service, Lights.ie has established itself as a reliable destination for all lighting needs.

Pros:

  • Vast Selection: Lights.ie houses an extensive collection of lighting fixtures, including ceiling lights, wall lights, table lamps, and outdoor lighting. Customers can easily find the perfect lighting solution to suit their individual preferences and style.
  • Competitive Pricing: The prices offered on Lights.ie are quite competitive compared to other online lighting retailers. The store frequently offers promotions and discounts, making their products more affordable without compromising on quality.
  • Quality Products: Lights.ie works with renowned lighting brands known for their durability, functionality, and aesthetic appeal. They ensure that all products meet high-quality standards and perform effectively.

Cons:

  • Limited Loyalty Programs: While Lights.ie does not offer a specific loyalty program, their competitive pricing and regular promotions make up for this absence.
  • Shipping Costs: Depending on the order value and location, shipping costs may apply. It is advisable to check the shipping details before finalizing a purchase.

User Experience:

Lights.ie aims to provide a seamless and user-friendly experience to its customers. The website's layout is intuitive, with well-categorized product sections and easy navigation. The search feature allows users to quickly find specific lighting products based on their requirements. Customer reviews and ratings further enhance the user experience by offering insights into product quality and customer satisfaction.

Pricing and Value for Money:

Lights.ie offers competitive pricing for their extensive range of lighting products. Regular promotional offers and discounts make their products even more affordable. The value for money is excellent, considering the high-quality brands they collaborate with and the durability of their products.

Customer Service:

Lights.ie takes pride in providing exceptional customer service. Their dedicated customer support team is readily available to answer queries, provide advice, and assist in resolving any issues. Customers can reach out via phone or email, and response times are generally prompt. The friendly and knowledgeable customer service representatives ensure a positive experience throughout the purchasing process.

Product Quality and Selection:

At Lights.ie, product quality is of utmost importance. They partner with renowned lighting brands that prioritize superior craftsmanship and use premium materials. This commitment to quality ensures that customers receive long-lasting and reliable lighting fixtures. Moreover, the wide selection of products caters to varied design preferences and offers something for every taste.

Website Usability:

The Lights.ie website is designed with user convenience in mind. The intuitive layout and well-organized categories make it effortless to browse through the extensive product catalog. The search functionality allows users to quickly find specific items. Additionally, the website loads quickly, ensuring a smooth and hassle-free shopping experience.

Returns and Exchanges:

Lights.ie has a straightforward and customer-friendly returns and exchanges policy. If a customer is not completely satisfied with their purchase, they can return the product within 30 days of receipt for a refund or exchange. The return process is simple, and Lights.ie aims to process refunds quickly to ensure customer satisfaction.

Promotions and Discounts:

Lights.ie frequently offers promotions and discounts on their products. Customers can take advantage of these special deals to save money while purchasing high-quality lighting fixtures. The website prominently displays ongoing promotions, making it easy for users to avail themselves of these offers.

Reputation:

Lights.ie has built a strong reputation in the lighting industry due to their commitment to quality, competitive pricing, and excellent customer service. They have garnered positive reviews from satisfied customers, further establishing their credibility as a trusted lighting retailer.

Payment Options:

Lights.ie offers multiple secure payment options, including credit/debit cards, PayPal, and bank transfers. This variety allows customers to choose the most convenient and secure method for their transactions, instilling confidence in the payment process.

Loyalty Programs:

While Lights.ie does not have a specific loyalty program, they compensate for it by offering competitive pricing, regular promotional offers, and discounts. Such benefits, available to all customers, foster customer loyalty and encourage repeat purchases.

Customer Reviews:

Customer reviews play a significant role in Lights.ie's ecosystem. Their website prominently displays authentic customer reviews and ratings alongside each product. This transparency helps potential buyers make informed decisions based on the experiences shared by previous customers.

Community Involvement:

Lights.ie actively engages with its community through various initiatives. They support local charities and sponsor lighting-related events, demonstrating their commitment to giving back. By participating in community endeavors, Lights.ie creates a positive impact and strengthens their connection with customers.

Shipping and Costs:

Shipping options and costs vary depending on the order value and delivery location. Lights.ie endeavors to provide reliable and timely shipping services, ensuring that products reach customers quickly and securely. It is advisable to review the shipping details during checkout to understand the applicable costs for the selected items and destination.