Users Voice for Lightsonline

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Lightsonline
Lightsonline Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Dec 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 1.5 5 3.1 5 1
Feb 2023 5 5 4.1 5 3.4 5
Mar 2023 5 5 5 5 3.1 5
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Detailed Lightsonline Review by

Introduction

LightsOnline is an online lighting retailer that specializes in offering a wide range of lighting fixtures at competitive prices. From contemporary designs to traditional styles, there's plenty to choose from, making it a go-to source for homeowners and interior designers alike.

Pros and Cons

Pros: 1. Large selection of lighting fixtures 2. Competitive pricing 3. Easy to navigate website 4. Good customer service 5. Free shipping on orders over $49. Cons: 1. Limited customization options for some products 2. No price matching policy 3. Can be difficult to find specific items due to the large selection.

User Experience

Navigating the LightsOnline website is simple and straightforward. You can easily browse by category, style, and brand to find the perfect lighting fixture to suit your needs. The site is also optimized for mobile browsing, making it easy to shop on the go.

Pricing and Value for Money

LightsOnline offers competitive pricing on its products, making it a great value for the money. Additionally, with free shipping on orders over $49, the savings can really add up.

Alternatives

Some alternative online lighting retailers include Lamps Plus, Wayfair, and Home Depot.

Customer Service

LightsOnline offers excellent customer service, with friendly representatives available to answer any questions or concerns you may have. They also offer a hassle-free return policy, making it easy to return any products that may not meet your expectations.

Product Quality and Selection

The lighting fixtures offered by LightsOnline are high-quality and range in style from contemporary to traditional. The selection is extensive, providing plenty of options to suit various tastes and preferences.

Website Usability

The LightsOnline website is easy to navigate, with clear product descriptions and images to help you make an informed decision about your purchase. It is also optimized for mobile browsing, making it easy to shop on the go.

Returns and Exchanges

LightsOnline offers a hassle-free return policy, allowing you to return any products that may not meet your expectations within 30 days of the initial purchase. The company also provides a pre-paid return shipping label to make the process as easy as possible.

Promotions and Discounts

LightsOnline provides various promotions and discounts throughout the year, making it possible to save even more on already competitive prices. These promotions and discounts typically include free shipping, percentage off, and clearance sale.

Reputation

LightsOnline is a reputable online retailer that has been in business for over 20 years. The company has received positive reviews from customers and industry professionals alike, which speaks to the quality of their products and services.

Payment Options

LightsOnline accepts various payment methods, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

LightsOnline does not currently offer a loyalty program, but they do offer promotions and discounts throughout the year making it possible to save even more.

Customer Reviews

Customer reviews on LightsOnline are generally positive, with customers praising the quality of the products and customer service provided by the company.

Community Involvement

LightsOnline is committed to supporting its local community and regularly participates in charitable events and programs.

Shipping and Costs

LightsOnline provides free shipping on orders over $49. For orders under $49, shipping costs vary depending on the size and weight of the product. Orders are typically shipped within 24-48 hours and arrive within 3-7 business days.