Users Voice for Liligal

28% users rated Terrible
0% users rated Poor
1% users rated Average
7% users rated Very Good
64% users rated Excellent
Pie Chart Review Representation for Liligal
Liligal Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 13 May 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 5 1 1.2 4.5
Oct 2022 5 4.7 5 1 1.3 4
Nov 2022 2.8 4.2 5 1 1.4 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 1 3.3 5 1 1.4 4.1
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Detailed Liligal Review by

Introduction

Liligal is an online fashion and clothing store that offers a wide range of trendy offerings to women. From dresses, tops, outerwear, swimwear, to accessories and shoes, Liligal has everything to cater to the fashion needs of women who want to look fashionable and chic.

Pros and Cons

One of the biggest pros of shopping at Liligal is the vast selection of products available. They offer affordable clothing, and it is easy to find customer reviews of their products. However, some customers have reported issues with delivery and product quality.
  • Pros:
    • Wide selection of products
    • Affordable prices
    • Customer reviews available
  • Cons:
    • Issues with delivery
    • Issues with product quality reported by some customers

User Experience

Liligal's website is easy to navigate, with clear categories and search options. The site is visually pleasing, but some customers have experienced slowdowns and errors while using the site.

Pricing and Value for Money

Liligal offers competitive prices for its products, making them an affordable option for budget-conscious shoppers. Additionally, they frequently offer sales and discounts, which adds to the value for money.

Alternatives

Some alternatives to Liligal include Shein, Romwe, and DressLily. These sites offer similar products and pricing, but customers have reported varying experiences with each website.

Customer Service

Liligal offers customer service through email, phone, and live chat. However, some customers have reported difficulties reaching customer service representatives and receiving satisfactory resolutions to their issues.

Product Quality and Selection

Liligal's product selection is vast, with new items added regularly. The quality of their products is generally good, but some customers have reported issues with the quality of certain items.

Website Usability

Liligal's website is user-friendly, with clear categories and search options. However, some customers have reported issues with slowdowns and errors on the site, which can be frustrating when trying to make a purchase.

Returns and Exchanges

Liligal has a return policy which allows customers to return items within 30 days of delivery for a refund or exchange. However, some customers have reported difficulties using the return process or receiving satisfactory resolutions to their issues.

Promotions and Discounts

Liligal frequently offers promotions and discounts on their products, making them an affordable option for budget-conscious shoppers.

Reputation

Liligal has a mixed reputation, with some customers reporting positive experiences, while others have had issues with delivery and product quality.

Payment Options

Liligal accepts major credit cards and PayPal as payment options, making it easy for customers to make purchases.

Loyalty Programs

Liligal does not offer a loyalty program at this time.

Customer Reviews

Customer reviews of Liligal can be found on their website and other review platforms. While some customers report great experiences, others have had issues with delivery and product quality.

Community Involvement

There is no information available about Liligal's community involvement at this time.

Shipping and Costs

Liligal offers free standard shipping on orders above $15, but customers report that shipping can take a long time. Additionally, international customers may incur customs fees and other charges.

Conclusion

Liligal offers a wide selection of trendy clothing at an affordable price point. While there are some issues with delivery and product quality, Liligal remains a popular choice for budget-conscious shoppers looking to stay on-trend.

Liligal Recent User Reviews

User Rating

5 stars

30

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Reviewer Name: Jaime Smith

Review Submission Date: 2022-12-13

Review Title: This company is absolute rubbish
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Review Description: This company is absolute rubbish. I placed an order that took forever to arrive. When it did come none of the items fit because their size guide was not true to size AND the quality was terrible. I requested a refund as per their policy. They responded saying that I would have to pay for return shipping to China so it would be better if they just gave me $5 refund and I kept the clothes.

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Reviewer Name: Annie Curtis

Review Submission Date: 2022-10-13

Review Title: I ordered dresses in May for a wedding…
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Review Description: I ordered dresses in May for a wedding - took FOREVER to receive and when I did it was total GARBAGE!! I asked how to return, they told me I would have to pay for return shipping and I would get refund... I then asked for address to send back to and get NO ANSWER - I returned to address on package and needless to say it's now OCTOBER and I'm still waiting for my refund!! Will NEVER order from them again!!! COMPLETE SCAMMERS!!!

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Reviewer Name: Sharon

Review Submission Date: 2021-10-17

Review Title: pictured or advertised. Support contact email on site is bounces back as email not found their help nu and able to get in touch with customer service rep who helped me with the return and refund
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Review Description: Ordered 4 items. All four were not as described,MY ORDER NUMBER L2003030214364978company nu#214----------------------------506----------------????pictured or advertised. Support contact email on site is bounces back as email not found their help nu and able to get in touch with customer service rep who helped me with the return and refund

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Reviewer Name: Sharon

Review Submission Date: 2021-10-17

Review Title: pictured or advertised. Support contact email on site is bounces back as email not found their help nu and able to get in touch with customer service rep who helped me with the return and refund
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Review Description: Ordered 4 items. All four were not as described, MY ORDER NUMBER L2003030214364978 company nu#214----------------------------506---------------- ????pictured or advertised. Support contact email on site is bounces back as email not found their help nu and able to get in touch with customer service rep who helped me with the return and refund

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Reviewer Name: Lisa

Review Submission Date: 2021-09-20

Review Title: Ordered 4 items. All four were not as described !!!!!!!!!!!!
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Review Description: Ordered 4 items. All four were not as described !!!!!!!!!!!!MY ORDER NUMBER L2003030214364978COMPANY CONTACT LINE#6074383498Ordered 4 items. All four were not as described, pictured or advertised. Support contact email on site is bounces back as email not found their help nu and able to get in touch with customer service rep who helped me with the return and refund

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Reviewer Name: Lisa

Review Submission Date: 2021-09-20

Review Title: Ordered 4 items. All four were not as described !!!!!!!!!!!!
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Review Description: Ordered 4 items. All four were not as described !!!!!!!!!!!! MY ORDER NUMBER L2003030214364978 COMPANY CONTACT LINE#6074383498 Ordered 4 items. All four were not as described, pictured or advertised. Support contact email on site is bounces back as email not found their help nu and able to get in touch with customer service rep who helped me with the return and refund

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Reviewer Name: Tejitu Gutema

Review Submission Date: 2021-07-24

Review Title: The best dresses you have!!!
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Review Description: The best dresses you have!!! Sorry I thought you were liligal.com I don’t want you because I don’t know your store :( I rate nothing but I don’t know how to rate nothing hehe

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Reviewer Name: Tejitu Gutema

Review Submission Date: 2021-07-24

Review Title: The best dresses you have!!!
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Review Description: The best dresses you have!!! Sorry I thought you were liligal.com I don’t want you because I don’t know your store :( I rate nothing but I don’t know how to rate nothing hehe

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Reviewer Name: Marilyn Booton

Review Submission Date: 2021-05-25

Review Title: LOVE the clothes and the prices but…
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Review Description: LOVE the clothes and the prices but truly dislike how long it takes to recieve an order. I'm always convinced i'll never see it and customer service is useless.

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Reviewer Name: Marilyn Booton

Review Submission Date: 2021-05-25

Review Title: LOVE the clothes and the prices but…
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Review Description: LOVE the clothes and the prices but truly dislike how long it takes to recieve an order. I'm always convinced i'll never see it and customer service is useless.

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