Users Voice for Limecrime

47% users rated Terrible
9% users rated Poor
3% users rated Average
13% users rated Very Good
28% users rated Excellent
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Limecrime Overall rating
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Review article published on: 15 Apr 2019

Last updated by on 11 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2021 3.1 4.4 3.1 4.5 4.4 2.2
Oct 2021 2.5 4.3 3.1 3.2 4.3 1.2
Nov 2021 5 4.3 3.7 4.2 4.4 2.1
Dec 2021 5 3.8 4.3 4 4.3 1.5
Mar 2023 1 4.4 4.2 4.3 4.3 1
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Detailed Limecrime Review by

Introduction

Lime Crime is a cosmetics brand that offers unique and vibrant makeup products to customers worldwide. The company's motto is "So bright, it's illegal" and their products are known for their bold and vivid colors. Lime Crime was founded in 2008 by Doe Deere and their products are cruelty-free, vegan, and certified by both PETA and Leaping Bunny.

Pros and Cons

Pros: Lime Crime offers high-quality makeup products that are cruelty-free and vegan. Their extensive range of products includes lipsticks, eye shadows, highlighters, and more. They also frequently release limited edition collections that are highly sought after by makeup enthusiasts. Cons: Some customers have reported issues with the packaging of Lime Crime products, including broken or leaking products upon delivery. Additionally, the brand's bright colors may not appeal to everyone's tastes.

User Experience

Lime Crime's website is easy to navigate, with clear categories and a search function that makes it simple to find specific products. The site also has a blog section that offers makeup tips and tutorials to customers. Lime Crime's customer service team is available via email and social media, and they are known for being responsive and helpful.

Pricing and Value for Money

Lime Crime's prices are higher than some other makeup brands, but customers are paying for high-quality, vegan, and cruelty-free products that are unique in the market. The prices are competitive with other high-end makeup brands, and the brand frequently runs promotions and discounts that can make their products more affordable.

Alternatives

Some alternatives to Lime Crime include Kat Von D Beauty, Fenty Beauty, and Jeffree Star Cosmetics. These brands offer similar high-quality makeup products that are cruelty-free and vegan.

Customer Service

Lime Crime's customer service team is known for being responsive and helpful. They are available via email and social media, and they frequently respond to customer inquiries within 24 hours. Additionally, the brand offers a 30-day return policy for customers who are not satisfied with their products.

Product Quality and Selection

Lime Crime's products are known for their high quality, vibrant colors, and unique formulas. The brand offers an extensive range of products, including lipsticks, eye shadows, highlighters, and more. Their products are also cruelty-free and vegan, making them a great choice for customers who prioritize ethical beauty products.

Website Usability

Lime Crime's website is easy to navigate, with clear categories and a search function that makes it simple to find specific products. The site also has a blog section that offers makeup tips and tutorials to customers.

Returns and Exchanges

Lime Crime offers a 30-day return policy for customers who are not satisfied with their products. Customers can contact the brand via email to initiate a return or exchange.

Promotions and Discounts

Lime Crime frequently runs promotions and discounts on their website and social media channels. Customers can sign up for the brand's email newsletter to receive updates on upcoming sales and promotions.

Reputation

Lime Crime has a strong reputation for offering high-quality, vegan, and cruelty-free makeup products. The brand has a loyal following of customers who appreciate their bold and unique colors.

Payment Options

Lime Crime accepts a variety of payment methods, including major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Lime Crime does not currently offer a loyalty program.

Customer Reviews

Customers have generally positive things to say about Lime Crime's products, with many praising the quality and uniqueness of the brand's makeup. Some customers have reported issues with packaging, but these reports are not common.

Community Involvement

Lime Crime is active on social media channels and has a strong following on platforms like Instagram and Twitter. The brand also frequently collaborates with social media influencers and makeup artists to create new products and collections.

Shipping and Costs

Lime Crime offers free standard shipping on orders over $50 within the United States. International shipping is also available, but rates vary depending on the destination. Customers can track their shipments using the tracking number provided by Lime Crime.

Limecrime Recent User Reviews

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Reviewer Name: Stacie Meme

Review Submission Date: 2021-12-09

Review Title: I want a refund
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Review Description: I don't think I will be ordering from lime crime again. My order has been sitting in Vegas for a week. Shipping estimates show 4-8 days..it's been 9...and the package hasn't even been given to the USPS yet. Stop using 3rd party shipping! I'll just order from Sally's they are more reliable.

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Reviewer Name: noir lotus

Review Submission Date: 2021-12-08

Review Title: where is my package?
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Review Description: The person below me got their package in 2 weeks and lives in the UK, maybe I should move there. I live in the U.S. and tomorrow will make two weeks since I ordered. No package. I emailed them to find out what was going on---its on the way. So is the second coming. Maybe he'll bring my lipstick with him. thumbs down.

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Reviewer Name: Customer

Review Submission Date: 2021-09-24

Review Title: I love their products
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Review Description: I love their products! Too bad I can't use the hair dye yet as my hair was too damaged from my previous treatment but I am very excited to use this!

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Reviewer Name: Shayne Larke

Review Submission Date: 2021-09-14

Review Title: Bad costomer service
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Review Description: I have a package I'm pretty sure has been lost. It stopped moving almost a week ago so I messaged them and got no reply. I have tried to contact them 3 times now with no luck

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Reviewer Name: Alicia

Review Submission Date: 2021-05-18

Review Title: I have ordered from Limecrime a few…
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Review Description: I have ordered from Limecrime a few times within the past two years. Every time, the package has arrived much quicker than I expected. There was a little mishap once, when I had been waiting for a package for a long time, so I contacted them, and they were kind enough to re-send it:) and their products are great imo:)

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Reviewer Name: Lucia Lovasová

Review Submission Date: 2021-04-27

Review Title: I love LC
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Review Description: I love LC, it's my favorite brand of cosmetics. I ordered from LC many times and I had a problem only once, not even because of their mistake (error of our post office). Nevertheless, immediately after contacting the store, they sent me the package again. I do not follow the pictures on their site, but on the IG from other customers. Since I got used to the durability and quality of their eye shadows and brushes, I have not used any from other brands.

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Reviewer Name: Fred Engh

Review Submission Date: 2021-04-13

Review Title: Lime Crime Scammers
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Review Description: Lime Crime canceled a $60 order, but only after receiving my credit card number, address and phone number. They're in the data collection business and sell your information to other companies. I should have read reviews before buying. Had I done this, I would have seen their tumultuous past of exposing clients' data. They've been hacked so many times. Between their lax security with my credit card and their open willingness to sell my information to the highest bidder, I regret ever attempting to do business with them.

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Reviewer Name: Kate

Review Submission Date: 2021-02-02

Review Title: Great service and products!
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Review Description: I ordered online in the sales, and have had a few issues, but Lime Crime customer service have been super quick at sorting them. One parcel went missing with the UK courier, they promptly sent a replacement, one item had been missed when they packed, which they sent out the day after I let them know. Quick response to emails, and fab products :)

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Reviewer Name: Sharri Farrimond

Review Submission Date: 2020-12-15

Review Title: I ordered from Lime crime for my…
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Review Description: I ordered from Lime crime for my daughter. Yes it takes a while but I am overseas and it was quicker than some overseas companies I have used. I rewally liked the colours And they are gifts for my daughters. I risked ordering some more Hoping they get here for christmas. But as i ordered late I am happy even if they do not. I have to date not had an issue from us to uk

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Reviewer Name: chloe18

Review Submission Date: 2020-12-02

Review Title: Excellent! Shipping takes a few weeks
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Review Description: On reading the reviews I was doubtful but I am so glad I ordered from lime crime they’ve done amazing! It takes a few weeks to be delivered but what do you expect I’m in the UK and it’s coming all the way from America. But overall very satisfied customer! Lime crime has gone far and beyond. Customer service was great. Tracking was great. Thank you lime crime!