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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 30 Jun 2019

Last updated by on 11 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 5 5 5 4.6 5
Feb 2023 5 1.8 4.1 1.3 5 5
Apr 2023 5 5 5 1.2 5 5
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Detailed Litres Review by

Introduction is an online bookstore that offers a vast collection of e-books in Russian language. Established in 2006, it has grown to become one of the biggest e-book retailers in Russia, offering more than 750,000 titles ranging from fiction, non-fiction, educational, and professional books.

Pros and Cons

Pros: - Huge collection of e-books - Easy-to-use website interface - Competitive pricing - Regular promotions and discounts - Flexible payment options Cons: - Limited selection of English language books - Customer service can be slow in responding to enquiries - Some books are only available in specific formats

User Experience has an intuitive and user-friendly interface that allows customers to easily navigate through a vast collection of books. The site is well-organized, and search filters make it simple to find specific titles. The site’s rating system also enables users to see the most popular books, making it easier to discover new titles.

Pricing and Value for Money

Prices of e-books on are competitive, and customers can take advantage of regular promotions and discounts on select titles. There are also various payment options available to customers, including credit and debit cards, PayPal, and Yandex Money. Customers can also earn bonuses to apply towards future book purchases.


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Customer Service

Customer service at can be slow in responding to enquiries. However, there are various options available for customers to get assistance, including a hotline, email and chat support. The site also provides a detailed FAQ section that addresses common questions.

Product Quality and Selection offers a wide selection of e-books in various categories. The books are available in various formats, including PDF, EPUB, and MOBI. However, some books may only be available in specific formats, which can be limiting for some customers. The site also provides a rating system, allowing users to rate books and provide feedback.

Website Usability

The site is well-organized and user-friendly, making it easy to find and purchase books. It also provides several search filters allowing users to narrow down their search to specific categories, formats, and genres.

Returns and Exchanges allows customers to return or exchange books within 14 days of purchase, provided that the book has not been downloaded. Refunds are issued through the same payment method used to purchase the book.

Promotions and Discounts offers regular promotions and discounts on select titles. Customers can take advantage of these offers to save money on their purchases.

Reputation has a solid reputation as one of the largest and most reputable e-book retailers in Russia. The site has received positive reviews from customers who appreciate its vast selection of books and competitive pricing.

Payment Options offers a range of payment options, including credit and debit cards, PayPal, and Yandex Money. Customers can choose the payment option that is most convenient for them.

Loyalty Programs offers bonuses that can be earned through purchasing books. These bonuses can be applied towards future book purchases, allowing customers to save money on future orders.

Customer Reviews

The site provides a rating system that allows customers to rate books and provide feedback. This feature allows users to make better-informed decisions when purchasing books.

Community Involvement features an active blog and social media presence, helping to build a community of book lovers. The site also supports various literary events and activities throughout the year.

Shipping and Costs

Shipping costs vary depending on the delivery location and the number of books ordered. The site provides an estimated delivery period based on the shipping method selected. Customers can also choose to receive digital copies of their purchases to avoid shipping costs. In conclusion, is an excellent option for customers looking to purchase e-books in Russian language. The site offers a vast collection of books at competitive prices, with regular promotions and discounts. The site is well-organized and user-friendly, making it easy to find and purchase books. While customer service can be slow in responding to enquiries, the site provides a detailed FAQ section and various options for customers to get assistance. Overall, is a trustworthy and reliable source for e-books in Russia.

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