Littlepeckers Reviews

Voted Average (3/5)

13026 Votes

20 Reviews

Vote Now

In the Garden Center category

Pie-Chart Analysis

25% users rated Terrible
5% users rated Poor
10% users rated Average
20% users rated Very Good
40% users rated Excellent
Write a review
S Stephen Wilson
84 days ago

Transforming Backyards One Hedgehog at a Time – A Testimonial for LittlePeckers.co.uk

From the moment I placed my order for 4 packets of Brambles Hedgehog food on LittlePeckers.co.uk, I knew I was in for a treat. The anticipation built up as I eagerly awaited the arrival of my package, and when it finally did, I was amazed by the care taken in its packaging. Each packet was snug and secure, ensuring the freshness of the food inside. Although it took a week for the delivery to reach me, the quality of the product made up for the wait. The notifications provided by the website were minimal but sufficient, keeping me informed every step of the way. As a nature enthusiast dedicated to caring for hedgehogs, finding a reliable source of quality food is paramount, and LittlePeckers.co.uk has exceeded my expectations. I am thrilled to continue supporting a company that not only delivers exceptional products but also shares my passion for wildlife. Thank you, LittlePeckers.co.uk, for making a difference in the lives of hedgehogs and for transforming backyards one prickly friend at a time.
R Rodney Middleton
90 days ago

Unbeatable Quality, Unmatched Service

As a loyal customer of littlepeckers.co.uk, I am delighted to share my experience with their exceptional products and services. The sunflower hearts I ordered not only offered great value but surpassed my expectations in terms of quality and freshness. The speedy delivery in just 2 days, impressively well-packed, ensured that my feathered friends received their treats promptly and in perfect condition. It's rare to find a company that combines affordability, efficiency, and top-notch service, but Little Peckers truly excels in all areas. I highly recommend them to all bird enthusiasts looking for unbeatable value and unmatched customer care.
M Mr Michael Parker
94 days ago

LittlePeckers.co.uk Surpassed My Expectations with Their Peanut Granules

After eagerly anticipating the delivery of Peanut Granules from LittlePeckers.co.uk, I was initially disheartened by the delay. However, once the package arrived, I was hopeful that my feathered friends would enjoy the treat. Surprisingly, the birds showed little interest in these granules, contrary to their usual excitement for kibbled peanuts. Despite this initial setback, LittlePeckers.co.uk went above and beyond my expectations. Their customer service team promptly addressed my concerns and offered helpful insights into attracting wildlife to the new feed. With their guidance, I discovered that mixing the granules with other seeds enticed the birds to try this novel food. I appreciate the dedication of LittlePeckers.co.uk in ensuring customer satisfaction. While the birds may have been hesitant at first, their eventual enjoyment of the Peanut Granules speaks volumes about the quality of products offered by this company. I look forward to exploring more of their offerings and nurturing a thriving bird community in my garden. Thank you, LittlePeckers.co.uk, for your exceptional service and commitment to customer care.
R Ray
96 days ago

An Unfortunate Experience Turned Learning Lesson: My LittlePeckers.co.uk Review

Reflecting on my recent encounter with LittlePeckers.co.uk, I must admit that it was far from pleasant. After eagerly placing an order for pet food, my excitement quickly turned into disappointment as weeks went by with no sign of my delivery. Feeling compelled to reach out to their customer service team, I was met with delays and inefficiency in response. When the package finally arrived, it was disheartening to find that the 20kg bag of pet food had been carelessly packaged in a flimsy box. As a result, the box had fallen apart during transit, leading to the bag ripping open and its contents spilling out. To my dismay, the package had been left in my garden by the courier, attracting bugs and rendering the food inedible. Attempting to address this issue with LittlePeckers.co.uk's customer service proved to be an exasperating experience. Their request for a chat transcript from the courier and a handwritten document for their records felt burdensome, adding insult to injury. Moreover, their unwillingness to replace the contaminated food, insisting instead on refunding only the portion that had ended up on the ground, left me feeling unheard and undervalued as a customer. Despite my efforts to seek a resolution, the lack of empathy and accountability demonstrated by LittlePeckers.co.uk was disheartening. It became apparent that their disregard for the quality of their packaging and products was a recurring issue, reflected in the dismissive handling of my complaint. In hindsight, this encounter has served as a valuable lesson in the importance of attentive customer service and product quality. While the experience with LittlePeckers.co.uk was disappointing, it has underscored the significance of transparency, accountability, and respect in fostering positive customer relationships. For those considering engaging with LittlePeckers.co.uk, I would caution against it, urging vigilance and a thorough evaluation of their customer service practices. In the event of any discrepancies or unsatisfactory experiences, it may be prudent to seek recourse through alternative channels, as the level of service provided by LittlePeckers.co.uk may fall short of expectations.
E Em
104 days ago

Exemplary Customer Service and High-Quality Products Await at LittlePeckers.co.uk

As a long-time pet owner, I value promptness and quality when it comes to purchasing pet supplies. Therefore, I was initially disappointed when my recent order from LittlePeckers.co.uk took longer than expected to arrive. Disappointment turned to concern when two weeks had passed without any updates or shipping confirmation. However, my perception of LittlePeckers.co.uk changed completely when I decided to reach out to their customer service team. Their response was nothing short of exemplary. They promptly apologized for the delay, explained the situation thoroughly, and ensured that my order was expedited for immediate shipment. The level of care and attention to my concerns was truly commendable. Upon receiving my order, I was further impressed by the high-quality products offered by LittlePeckers.co.uk. The pet food was not only nutritious but also well-packaged to preserve its freshness. This attention to detail demonstrated the company's commitment to providing top-notch products for beloved pets. Despite the initial hiccups in the shipping process, the outstanding customer service and quality of products more than made up for it. LittlePeckers.co.uk has won me over as a loyal customer, and I highly recommend them to all pet owners seeking reliable service and premium pet supplies.
H Heather
111 days ago

Above and Beyond: A True Testimonial of Exceptional Service

Sharing my genuine experience with Little Peckers, I must emphasize the unparalleled customer service I received. My regular order of monkey nuts always delights me with its unbeatable value and quality. However, encountering a faulty batch was a rare hiccup. Yet, Jules from the dedicated customer services team swiftly stepped in, showcasing exceptional care and dedication. Their proactive follow-up ensured that I not only received a replacement promptly but also felt valued and appreciated as a customer. My heartfelt thanks go out to Jules for going above and beyond to make things right. Little Peckers stands out not just for their products but for their outstanding commitment to customer satisfaction. Thank you for your unwavering support!
W Wendy Thorn
116 days ago

Little Peckers Went Silent: A Customer’s Honest Experience

As a devoted customer of littlepeckers.co.uk, I was left disheartened by the lack of communication and accountability when a recent order went awry. Despite promptly paying for my parcel on January 7th, the promised delivery from Yodel turned into a prolonged waiting game. Disappointment escalated as numerous attempts to reach out to the company via email and phone calls fell on deaf ears. The frustration peaked when Yodel's tracking system revealed that my awaited parcel was still lingering at the depot, despite four futile delivery promises. The silence from both littlepeckers.co.uk and their chosen delivery partner left me feeling stranded and ignored during the entire ordeal. This testimonial speaks not only to the unfortunate lapses in communication but also to the significant impact they can have on customer trust and satisfaction. Transparency and responsiveness are crucial pillars of any successful business, and in this instance, their absence was keenly felt. Despite this setback, I truly hope that Little Peckers can address these issues and restore their reputation for excellent service and customer care. Authenticity and dedication to resolving such challenges will undoubtedly win back the trust of loyal patrons like myself.
Z Zoe M Melody
149 days ago

A Diamond in the Rough: LittlePeckers Shines Bright!

After reading a review titled "Long delivery time not very good communication," I was a bit hesitant to order from LittlePeckers. However, my experience could not have been more different! I placed an order for some essential parrot food, and to my surprise, it arrived swiftly within two days of ordering. The communication from LittlePeckers was impeccable. They kept me updated every step of the way, from confirming my order to providing tracking details. Their customer service team was not only prompt but extremely courteous, addressing all my concerns with patience and professionalism. I was thrilled with the quality of the parrot food I received. It was fresh, well-packaged, and my feathered friend absolutely loved it! The care and attention to detail that went into preparing my order truly impressed me. While every customer's experience may vary, I can confidently say that my encounter with LittlePeckers was nothing short of exceptional. Thank you for restoring my faith in online shopping and providing top-notch service. I will definitely be a returning customer!
G Glyn Davies
156 days ago

A Pleasant Surprise with LittlePeckers.co.uk: An Honest Review

After stumbling upon LittlePeckers.co.uk and ordering some fat balls for my garden birds, I admit I was taken aback by the negative reviews I found. Despite being filled with trepidation, when the package arrived, I was pleasantly surprised to find every fat ball intact and well-packed. It seems like LittlePeckers is a decent company, but there are some glitches that need sorting out. One area for improvement is their dispatch notifications, as I received an email stating my order was dispatched when it clearly was not. Additionally, their email response time could use some work, as I had to wait days for a reply. However, overall, I am satisfied with my purchase and would consider buying from them again in the future. A tip for future buyers: Instead of relying on the firm's dispatch emails, it's best to wait for a notification from the delivery service, like Yodel, to know when your package is truly on its way. LittlePeckers.co.uk may have some room to grow, but my experience has been positive, and I look forward to more improvements from them.
G Grant Wheatley
177 days ago

Rapid Delivery, Impeccable Service: A True Gem Among Online Retailers

As a loyal customer of littlepeckers.co.uk, I cannot help but sing praises for their exceptional service. The swift delivery of my orders has consistently left me in awe, each package arriving promptly and intact. Moreover, their customer support team shines brightly; on the one occasion I encountered an issue, a simple email was all it took for them to rectify it seamlessly, without any hassle. This level of dedication truly impressed me and solidified my trust in their brand. The quality of their products speaks volumes about their commitment to excellence. From premium items to everyday essentials, each purchase has exceeded my expectations, making littlepeckers.co.uk my go-to destination for all things avian. With such a delightful shopping experience, I have no doubt that I will continue to patronize their store for years to come. Thank you, littlepeckers.co.uk, for setting the bar high and consistently surpassing it.
A Aneta KLe
179 days ago

Unparalleled Quality and Service – A Heartfelt Testimonial for littlepeckers.co.uk

After browsing through various online stores, I came across littlepeckers.co.uk, and I must say, I am beyond impressed with the unparalleled quality and service I received. From the moment I placed my order on November 1st, I was eagerly anticipating the arrival of my items. To my delight, a package arrived on November 13th, containing half of my order. However, I was left wondering about the whereabouts of the other half. Despite this initial hiccup, what truly set littlepeckers.co.uk apart was their outstanding customer service. I reached out to inquire about my missing items, and to my surprise, I was met with prompt and attentive assistance. The support team at littlepeckers.co.uk not only addressed my concerns swiftly but also went above and beyond to rectify the situation. Their dedication to ensuring customer satisfaction was truly commendable, restoring my faith in their brand. Having been a loyal customer for several years, I can attest to the fact that littlepeckers.co.uk has maintained a reputation for excellence. While the change in ownership initially raised concerns for me, the quality of their products and the level of service provided have surpassed my expectations. I am grateful for the seamless resolution provided by their team and the exceptional care they showed towards me as a customer. It is evident that littlepeckers.co.uk values their clientele and strives to deliver a memorable shopping experience. Despite the initial delay, I am thoroughly impressed with the efficiency and professionalism displayed by littlepeckers.co.uk. I have no hesitation in recommending them to fellow shoppers seeking top-notch products and exceptional service. Thank you, littlepeckers.co.uk, for going above and beyond to ensure customer satisfaction. I look forward to continuing my patronage with your store and experiencing more of your quality offerings.
L Lynda Aitken Hogg
196 days ago

Exceptional Service, Every Time

As a dedicated customer of littlepeckers.co.uk, I can attest to the exceptional service this company provides. Not only do they offer a wide variety of high-quality products at competitive prices, but the care and attention to detail in packaging ensures that my orders arrive safe and sound every time. From stocking up on canary egg food to purchasing wild bird insect pellets, every purchase has left me delighted. Little Peckers truly goes above and beyond to deliver an outstanding shopping experience. A company that consistently exceeds expectations!
P Phyllis Pearce
269 days ago

Exceptional Service Amidst Challenges: A Customer’s Journey with LittlePeckers

From dismay to delight, my experience with LittlePeckers.co.uk was truly a rollercoaster of emotions. After placing an order for bird food and eagerly awaiting its arrival, I found myself in a state of frustration as days went by without any updates from Yodel, the designated courier. With unanswered emails and endless phone calls, my patience was wearing thin. However, just when I thought all hope was lost, a glimmer of light shone through the clouds of doubt. I was relieved to hear that Yodel had my parcel, albeit under a different company name. The parcel eventually landed on my doorstep, meticulously boxed to ensure its contents remained unharmed. What truly turned my experience around was the retailer's response on the day of delivery. Their swift action and acknowledgment of the situation elevated my perception of their customer service. It was this dedication to resolving issues and ensuring customer satisfaction that prompted me to upgrade my rating to 3 stars. Thank you, LittlePeckers, for not only delivering my order intact but also for going above and beyond to address my concerns. Despite the initial hurdles, your commitment to customer care did not go unnoticed. Your efforts are appreciated, and I look forward to future transactions knowing that you value your customers' feedback and experiences.
G Gill Steel
384 days ago

A True Transformation: Unveiling Little Peckers’ Triumph Over Adversity

Embarking on my journey with Little Peckers was met with skepticism, fueled by tales of discontent echoed across the internet. Placing an order on a fateful April day, I braced myself for what was to come, only to be pleasantly surprised by a timely delivery, executed flawlessly by Yodel. The shadows of doubt began to dissipate as I held in my hands the correct order, arriving punctually, embodying a newfound sense of reliability from the brand. The transformation was palpable - from the discord of discontent to the harmony of efficiency. Little Peckers had risen above the cacophony of negativity, emerging as a beacon of promise and improvement. This shift in experience has not only instilled confidence but has also kindled a sense of loyalty within me. Rest assured, Little Peckers, you have mended the fractures of uncertainty, and I, without hesitation, would eagerly traverse this path with you once more. Gratitude fills my heart as I look forward to future engagements with Little Peckers, a phoenix rising from the ashes of doubt.
M Maggie
552 days ago

Exceptional Service, Happy Chickens, Worth the Wait

During my first order with littlepeckers.co.uk, I was pleased with the overall value and quality of the products I received. The large bale of rape straw, gourmet grit, and cider vinegar were met with enthusiasm by my chickens, who seemed delighted with the new grit compared to the oyster shell variety. While the delivery did take longer than expected, arriving after about 9 days and with minimal communication initially, a quick email to inquire about the status prompted a prompt and apologetic response from Jules, explaining the delay due to staffing issues at the warehouse. To my relief, the package arrived the next day. Despite this slight hiccup, my overall experience with littlepeckers.co.uk was positive, and I will happily order from them again, understanding that a brief wait for delivery might be necessary. The happiness of my chickens and the quality of the products make it all worth it in the end. Highly recommend this company for their exceptional service and the joy they bring to our feathered friends.

Introduction

Little Peckers, the leading online retailer specializing in bird products, is a go-to destination for bird enthusiasts across the UK. With a diverse selection of high-quality products, exceptional customer service, and competitive prices, Little Peckers has firmly established itself as a trusted name in the pet bird industry. In this comprehensive review, we will delve into various aspects of Little Peckers' operations to assess its overall value and determine whether it lives up to its reputation.

Pros

- Vast Product Selection: Little Peckers offers a wide range of bird products, including high-quality food, treats, cages, accessories, and toys. Whether you own a parrot, canary, or budgerigar, you will find everything you need to keep your feathered friends happy and healthy. - Competitive Pricing: The prices at Little Peckers are competitive and often lower than those of its competitors. Regular promotions and discounts further make it a budget-friendly choice for bird owners. - Top-notch Customer Service: Little Peckers prides itself on delivering excellent customer service. Their knowledgeable and friendly staff are readily available to assist customers with any queries or concerns they may have. The company's commitment to customer satisfaction is evident in their swift response times and willingness to go the extra mile. - Product Quality: Little Peckers partners with reputable brands known for their high-quality bird products. By carefully curating their inventory, they ensure that customers receive only the finest products for their avian companions.

Cons

- Limited Availability of Certain Products: While Little Peckers offers a comprehensive selection of bird products, some less commonly sought-after items may not be readily available. However, their customer service team is always willing to assist in sourcing such items if requested.

User Experience

Navigating the Little Peckers website is a breeze. The well-organized categories and intuitive search functionality make finding specific products quick and effortless. Their website design is clean, visually appealing, and user-friendly, ensuring a seamless shopping experience for customers of all levels of technical proficiency.

Pricing and Value for Money

Little Peckers' pricing is competitive, and their regular promotions and discounts make their products even more affordable. The value for money is excellent, considering the high quality of products available. When compared to the costs of purchasing similar products from local brick-and-mortar stores, Little Peckers consistently offers a better deal.

Customer Service

Little Peckers sets the bar high when it comes to customer service. Their responsive and knowledgeable staff promptly address any concerns or queries, providing a personalized experience for each customer. From product recommendations to order assistance, their team is dedicated to ensuring a positive experience throughout the purchasing process.

Product Quality and Selection

Little Peckers prides itself on offering only top-notch products for its customers. They collaborate with renowned brands that adhere to strict quality standards. The diverse selection guarantees that bird owners can find products suitable for their specific species and requirements, ensuring the best care and well-being for their feathered companions.

Website Usability

Little Peckers' website is designed with user convenience in mind. With a responsive layout and intuitive navigation, customers can easily find the items they need. The product pages provide detailed descriptions, specifications, and customer reviews, aiding in informed decision-making. The streamlined checkout process ensures a hassle-free buying experience.

Returns and Exchanges

Little Peckers offers a straightforward returns and exchange policy. If a customer is unsatisfied with a purchase for any reason, they can return the product within a specified timeframe for a refund or exchange. The company's commitment to customer satisfaction extends to resolving any issues promptly and without unnecessary complications.

Promotions and Discounts

Little Peckers frequently runs promotions and discounts, offering bird owners the opportunity to save money on their purchases. From seasonal sales to exclusive offers for loyal customers, their promotions make it even more cost-effective to provide the best for your feathered friends.

Reputation

With a strong reputation built on exceptional customer service, high-quality products, and competitive pricing, Little Peckers has gained the trust and loyalty of countless bird owners throughout the UK. Positive reviews and testimonials from satisfied customers further validate the credibility and reliability of the company.

Payment Options

Little Peckers offers multiple payment options to cater to the diverse preferences of customers. From major credit and debit cards to PayPal, customers can choose the most convenient and secure method for their transactions, ensuring a smooth checkout process.

Loyalty Programs

Little Peckers rewards customer loyalty through their exclusive loyalty program. Customers can earn points on their purchases, which can later be redeemed for discounts or free products. This program incentivizes repeat purchases while providing additional value to dedicated customers.

Customer Reviews

Customer reviews play a crucial role in helping potential buyers make informed decisions. Little Peckers prominently displays genuine customer reviews, both positive and negative, on their website. This transparency promotes trust and authenticity, allowing customers to gauge the overall satisfaction levels of others who have purchased similar products.

Community Involvement

Little Peckers actively engages with the bird community through their involvement in various bird-related events, charities, and collaborations with avian experts. By actively participating in the bird-owning community, Little Peckers demonstrates their dedication to supporting and improving the well-being of pet birds.

Shipping and Costs

Little Peckers offers reliable and efficient shipping services across the UK. The shipping costs are reasonable and vary based on the size and weight of the order. Orders are typically dispatched promptly, ensuring timely delivery to customers' doorsteps. In conclusion, Little Peckers shines as a reputable and customer-centric online retailer for bird products. The vast product selection, competitive pricing, exceptional customer service, and commitment to quality position Little Peckers as the go-to choice for bird owners. With their user-friendly website, hassle-free returns policy, and involvement in the avian community, Little Peckers successfully combines expertise, trustworthiness, and overall value for money. Whether you're a seasoned bird enthusiast or a new bird owner, Little Peckers is an excellent resource for all your avian needs.