Livingturf Reviews

Voted Poor (2/5)

41 Votes

41 Reviews

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In the Big Sales category

Pie-Chart Analysis

24% users rated Terrible
10% users rated Poor
22% users rated Average
41% users rated Very Good
2% users rated Excellent
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Introduction

Living Turf is a reputable online retailer specializing in the sale of premium quality turf products. With a wide selection of turf varieties and comprehensive lawn care solutions, they are committed to helping customers achieve and maintain a beautiful and healthy lawn.

Pros and Cons

  • Pros:
    • Extensive range of turf varieties to suit different preferences and needs
    • Comprehensive lawn care solutions for effective maintenance
    • High-quality turf products known for their durability and aesthetic appeal
    • User-friendly website with intuitive navigation
    • Responsive customer service team providing helpful assistance
    • Positive customer reviews highlighting the quality and reliability of products
  • Cons:
    • Slightly higher price range compared to some competitors
    • Shipping costs may vary depending on location

User Experience

The website offers a seamless browsing experience with its well-organized layout and intuitive navigation. Customers can easily find the turf variety they are looking for, accompanied by detailed descriptions and specifications. The informative blog and guides provide valuable insights and tips for maintaining a healthy and vibrant lawn.

Pricing and Value for Money

Living Turf offers competitive pricing for its premium turf products. While it may be slightly higher compared to some other retailers, the exceptional quality, durability, and aesthetic appeal of the turf make it a great long-term investment. The value for money is evident in the enhanced appearance and health of your lawn.

Customer Service

The customer service team at Living Turf is highly responsive and knowledgeable. They are readily available to assist customers with any inquiries, product recommendations, or after-sales support. Customers appreciate their friendly approach and prompt resolution of any issues.

Product Quality and Selection

Living Turf prides itself on offering only top-quality turf products. Their turf varieties are carefully cultivated and selected to ensure high performance, durability, and aesthetic appeal. With a wide selection of turf types available, customers can choose the one that best suits their climate, preferences, and intended use.

Website Usability

The website is user-friendly and well-designed, making it easy for customers to browse through different products and find relevant information. The search functionality and filtering options allow for quick and efficient navigation. The checkout process is straightforward and secure, ensuring a hassle-free online shopping experience.

Returns and Exchanges

Living Turf has a fair and transparent returns and exchanges policy. If customers are unsatisfied with their purchase or receive defective products, they can contact customer service to arrange a return or exchange. However, it's important to note that returns may be subject to certain conditions and shipping costs.

Promotions and Discounts

Living Turf occasionally offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions are often announced on their website, social media platforms, or through their newsletter. Subscribing to their newsletter is recommended to stay updated on the latest offers.

Reputation

Living Turf has built a solid reputation in the industry for its commitment to delivering top-quality turf products and excellent customer service. They have garnered positive reviews from customers who appreciate the reliability, durability, and aesthetic appeal of their turf. Their reputation is further strengthened by their long-standing presence in the market.

Payment Options

Living Turf offers a variety of secure payment options to ensure convenience and flexibility for customers. Accepted payment methods include major credit cards, debit cards, and PayPal. This allows customers to choose the payment method that suits them best.

Loyalty Programs

Currently, Living Turf does not have a specific loyalty program in place. However, they value their customers and often have special promotions and discounts available, which can be considered as a form of loyalty reward.

Customer Reviews

Customer reviews for Living Turf are overwhelmingly positive, highlighting the exceptional quality, durability, and visual appeal of their turf products. Customers appreciate the reliable and knowledgeable customer service, which further enhances their overall satisfaction.

Community Involvement

Living Turf demonstrates its commitment to the community by actively participating in local events and supporting various environmental initiatives. They believe in sustainable lawn care practices and often share educational content and resources to promote eco-friendly landscaping.

Shipping and Costs

Living Turf offers reliable shipping services to customers across Australia. The shipping costs may vary depending on the location and order size. It is advisable to check the specific shipping fee during the checkout process. Customers can expect their turf products to be delivered in a timely manner and in excellent condition.