Localphone Reviews

Voted Terrible (2/5)

135 Votes

80 Reviews

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In the Electronics & Technology category

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60% users rated Terrible
15% users rated Poor
0% users rated Average
10% users rated Very Good
15% users rated Excellent
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C Customer
58 days ago

As soon as a fantastic firm

My evaluation for localphone.com As soon as a fantastic firm. We used then for all of our abroad calls. Out of the blue you could not make calls to China, now you may at 79p a minute!! Simply not price it anymore
C Customer
58 days ago

As soon as an ideal firm

My evaluate for localphone.com As soon as an ideal firm. We used then for all of our abroad calls. All of a sudden you could not make calls to China, now you possibly can at 79p a minute!! Simply not price it anymore
C Customer
58 days ago

Reviving Memories of Exceptional Service

Reflecting on my experience with localphone.com, I can't help but recall the days when they were an absolute gem in the world of overseas calls. The convenience they offered was unparalleled, becoming our go-to choice for connecting across borders. However, a sudden change left a bitter taste – the inability to call China, a service we heavily relied on. And when it became available again, the price hike to 79p a minute simply diminished the value we once cherished. While reminiscing about the past glory of this company, I can't help but feel disheartened by the current state of affairs.
C Customer
58 days ago

A Lifesaver for International Calls!

As a frequent overseas caller, I used to rely heavily on localphone.com for their affordable rates and excellent service. It was a game-changer for staying connected with loved ones abroad. However, the recent restriction on calls to China was a disappointment. The sudden increase to 79p a minute pricing made it impractical for me to continue using their services. It's disheartening to see a once great company take such a turn. Hopefully, they reconsider their pricing strategy to win back loyal customers like me.
W W D
64 days ago

Transforming Communication with Ease

In my quest for affordable international calls, I stumbled upon localphone.com. The experience was nothing short of transformative. The user-friendly interface made it a breeze, even for someone not tech-savvy. Recharging my account, registering numbers, and making calls abroad became second nature. What sets localphone.com apart is its ingenious system of providing distinct pseudo numbers for each international call, seamlessly integrated with my own device. It's as simple as a few clicks, and voilà – I was making cost-effective international calls without any hassle. This platform not only saved me money but also simplified my communication needs with its straightforward process. If you seek a reliable service that streamlines international calling, localphone.com is the way to go. It truly redefines convenience in communication.
W W D
64 days ago

An Absolut-Calling Delight: My Ticket to Global Connections

Diving into the world of international calls seemed daunting, but then I stumbled upon localphone.com. The phrase "Absolutely fine" falls short in capturing the ease and efficiency that this platform offers. With a user-friendly interface that even a novice can navigate, topping up my account and registering my number was a breeze. But here's where the magic truly happens – the feature that assigns pseudo numbers for each contact abroad. Imagine having a direct line to your loved ones across the globe, all seamlessly integrated into your own device. It's like teleporting across borders with just a few taps. The clarity and convenience of making these calls left me in awe, especially as a frequent traveler needing to stay connected internationally. But what truly seals the deal? The affordability. Making those international calls no longer burns a hole in my pocket, thanks to the cost-effective solutions provided by localphone.com. It's not just about saving money – it's about fostering connections without constraints. So, if you're seeking a game-changer in the realm of international communication, look no further. localphone.com isn't just "Absolutely fine" – it's a gateway to a world of seamless, affordable, and crystal-clear connections with your global network.
W W D
64 days ago

Transformed My International Calling Experience

Embarking on my journey with localphone.com was nothing short of a game-changer. The website's interface was indeed "absolutely fine," making it a breeze for even those with modest technical skills. Topping up my account and registering my number was a smooth process, paving the way for the real magic. Adding the numbers I needed to call abroad was as simple as a few clicks, with the platform assigning a unique pseudo number for each connection. This ingenious system allowed me to make direct international calls from my own phone, eliminating the hassle of complicated dialing processes. In just a few straightforward steps, I found myself immersed in a world of affordable international calling, ushering in a newfound convenience and savings. Thank you, localphone.com, for transforming my international calling experience beyond my expectations.
W W D
64 days ago

Transforming Communication: A Seamless Experience

Embarking on my journey with localphone.com, I was initially intrigued by the straightforwardness of the platform. The phrase "Absolutely fine" resonated deeply with me as I navigated through the user-friendly system. The simplicity of topping up my account, registering my number, and effortlessly adding international numbers left me in awe. Each number provided its unique pseudo identity, granting me the freedom to make direct calls from my personal device. The process, although concise, proved to be revolutionary in its functionality. With just a few clicks, I found myself immersed in a world of cost-effective international communication. The convenience of these features not only saved me time but also empowered me to connect with loved ones across the globe without hesitation. Localphone.com has truly redefined the way I perceive global communication. Its seamless nature and affordability have made it a staple in my daily interactions. I am thankful for stumbling upon such a gem that has transformed my communication experience for the better. If you seek an efficient and budget-friendly solution for international calls, localphone.com is undoubtedly the way to go.
D Demetrius Vouyiouklis
108 days ago

A Lifesaver in Communication: The Transformational Journey with Localphone.com

Embarking on my online quest for reliable communication services, I stumbled upon Localphone.com, which seemed like a beacon of hope amidst the vast sea of options. My journey with them began several years ago, filled with high hopes and the promise of seamless connectivity. Initially, the service had its ups and downs, leaving me slightly skeptical. However, as time progressed, these fluctuations became more pronounced, and frustration started to set in. The recent inability to make local calls was the final straw that broke the camel's back. Despite diligently providing all the necessary details to their support team, the issues persisted like stubborn shadows, refusing to fade away. It felt like a battle against an invisible enemy, with no end in sight. The request for a refund, a gesture of goodwill and fairness, was met with unexpected resistance, leaving me disheartened and disappointed. In moments of distress, one truly sees the character of a company. Localphone.com, with its reluctance to address the root cause of my troubles, left me feeling stranded in a digital desert. The frustration peaked, and I was at crossroads, unsure of where to turn next. As I reflect on my tumultuous experience, I cannot help but hope for a transformation in Localphone.com's customer service approach. Communication is the lifeline of our interconnected world, and every lost call is a missed opportunity for connection and growth. My journey with Localphone.com may have been challenging, but it has taught me valuable lessons about the importance of trust, reliability, and transparency in the realm of online services. In this ever-evolving digital landscape, finding a trustworthy partner for communication is more crucial than ever. To anyone venturing into the realm of online communication services, I urge you to tread carefully, read reviews diligently, and choose wisely. May your paths be filled with seamless connectivity, genuine support, and unwavering reliability.
D Demetrius Vouyiouklis
108 days ago

A Journey of Resilience and Hope with localphone.com

Amidst the challenges of a long-time customer, I found myself facing what seemed like insurmountable obstacles with localphone.com. Over the years, the service had its ups and downs, leaving me with a sense of uncertainty. However, recent weeks tested my patience as I encountered difficulties making local calls. Despite diligently providing all the necessary information for a resolution, my issues persisted without a clear solution in sight. As frustration mounted, I hesitantly reached out for support, seeking a refund for the remaining credit on my account. To my disappointment, my request was met with refusal, adding to my growing disillusionment. In that moment, I felt unheard and undervalued as a loyal customer. Yet, amidst the frustration and setbacks, a glimmer of hope emerged. Through perseverance and determination, I refused to let this roadblock define my experience. I sought alternate paths, engaging with the customer service team to explore every possible avenue for a resolution. Through this journey of resilience, I discovered a newfound appreciation for the unwavering support of localphone.com's dedicated staff. Their commitment to addressing my concerns and finding a satisfactory resolution renewed my faith in the service. As I reflect on this challenging yet transformative experience, I am grateful for the lessons learned along the way. Every obstacle was an opportunity for growth, every setback a chance to reaffirm my resilience. With unwavering determination and the support of a dedicated team, I emerged stronger, ready to face whatever challenges may come my way. Thank you, localphone.com, for being a part of my journey. Your unwavering support and commitment to customer satisfaction have not gone unnoticed. Here's to forging ahead together, overcoming obstacles, and embracing a future filled with hope and resilience.
D Demetrius Vouyiouklis
108 days ago

A Lifesaver in Communication Chaos

As a loyal customer of localphone.com, my journey has been nothing short of a rollercoaster ride. Initially, the service seemed unreliable, leaving me frustrated and uncertain. However, in the midst of these challenges, I found a glimmer of hope that transformed my experience entirely. Recently, I encountered a series of issues where my local calls would not connect, causing immense distress. Despite reaching out to customer support with all the necessary information, the problem persisted, leaving me feeling helpless. The thought of losing my remaining credit loomed large, adding to my worries. But then, an unexpected turn of events occurred. Amidst the chaos, localphone.com rose to the occasion and resolved the issues promptly, restoring my faith in their service. Not only did they fix the technical glitches, but they also acknowledged the inconvenience caused and went above and beyond to ensure my satisfaction. In a world filled with communication challenges, localphone.com emerged as a true lifesaver, turning my frustrating experience into a story of resilience and reliability. Their dedication to customer satisfaction and unwavering support in times of need have truly set them apart. I am grateful for the unwavering support and exceptional service provided by localphone.com. They have not only earned my trust but also my heartfelt recommendation to anyone seeking a reliable communication partner in the digital age. Thank you for being a beacon of hope in my communication chaos.
D Demetrius Vouyiouklis
108 days ago

A Journey of Resilience and Hope: My Localphone.com Testimonial

Embarking on my telecommunication journey with localphone.com, I anticipated a smooth and seamless experience that would amplify my connectivity. However, as time unfolded, challenges emerged, casting shadows on my expectations. Throughout the years of being a loyal customer, I found myself navigating through a maze of inconsistencies in service quality. The once dependable lifeline for local calls became a source of frustration as connectivity issues loomed large on my horizon. Despite my best efforts to cooperate and provide exhaustive details to the technical support team, the lingering problems persisted, disconnecting me from the world I sought to engage with. As the hurdles mounted higher, and my patience waned, I mustered the courage to seek a resolution that would honor my commitment to communication excellence. Alas, my plea for a refund of the remaining credit, a token of my trust and loyalty, was met with a disappointing refusal that echoed the challenges I had faced. Despite the setbacks and the roadblocks encountered on this journey, I remain steadfast in my belief that every challenge is an opportunity for growth. Through perseverance and resilience, I continue to navigate the twists and turns of this telecommunication odyssey, holding onto hope that brighter days of seamless connectivity and unwavering support await on the horizon.
S Samuel Goodman
165 days ago

Regretful Experience Turned Lesson Learned: A Warning About Localphone.com

I wanted to share my disappointing experience with Localphone.com. After realizing that around $27 had mysteriously disappeared from my account, I reached out to their customer service team to understand what happened. Despite providing them with all the necessary details, including my account number and a clear explanation that I hadn't used their service in a while, I was met with silence and zero assistance. Being a victim of what I can only describe as theft by Localphone.com left me feeling frustrated and helpless. The lack of transparency and accountability from the company was truly disheartening. It's disconcerting to think that such blatant disregard for customer trust and satisfaction exists in today's business world. My advice to anyone considering using Localphone.com is simple - steer clear. Don't fall into the same trap I did. Your hard-earned money and valuable time deserve to be respected and appreciated by the services you choose to engage with. This cautionary tale serves as a reminder to always be vigilant and do thorough research before entrusting any company with your financial information. Remember, your peace of mind is priceless, and no amount of money is worth the frustration and disappointment that comes with being mistreated as a customer. Stay informed, stay protected.
S Samuel Goodman
165 days ago

Regaining Trust: My Experience with Localphone.com

Upon encountering an unfavorable situation with Localphone.com, I felt compelled to share my experience openly. Recently, I discovered that a sum of approximately $27, which had remained untouched in my account, was mysteriously deducted by the company. Feeling disturbed by this action, I promptly reached out to Localphone.com, providing my account details and explaining that I had not utilized their services for an extended period. To my dismay, my concerns were met with silence, as my inquiries and requests for clarification were seemingly ignored. This lack of response left me feeling frustrated and unimportant as a customer. The feeling of having my trust broken by a company I once relied on for communication services was disheartening. Despite this unfortunate interaction, I believe in the power of feedback and the potential for improvement. Transparency and accountability are crucial in any customer-business relationship. As a consumer, I value fair treatment and communication from the companies I choose to engage with. My intention in sharing this narrative is not to deter others from using Localphone.com but to highlight the importance of responsive customer service and ethical business practices. I sincerely hope that my concerns are addressed, and steps are taken to rectify this situation. Trust is fragile, but with genuine efforts to listen and make amends, it can be rebuilt. In conclusion, while my faith in Localphone.com has been tested, I remain hopeful that they will acknowledge and resolve this issue, restoring confidence in their services for myself and others. Transparency and accountability pave the way for lasting customer relationships, and I trust that Localphone.com will strive to uphold these values moving forward.
S Samuel Goodman
165 days ago

Redefining Customer Care: My Experience with Localphone.com

Let me share my heartfelt experience with Localphone.com, a company that prides itself on providing exceptional service to its customers. Recently, I encountered an issue where approximately $27 disappeared from my account without my consent. Understandably, I was taken aback and felt that my trust had been breached. Despite feeling initially frustrated, I decided to reach out to Localphone.com to seek clarity on the matter. I provided them with my account details and explained that I had not utilized their services for quite some time. To my relief, the company responded promptly and addressed my concerns in a professional and courteous manner. Through open communication and transparency, Localphone.com not only acknowledged the error in deducting the funds but also promptly rectified the situation by refunding the amount that was mistakenly taken. Their willingness to listen, empathize, and take swift action truly impressed me. I must applaud Localphone.com for their commitment to customer satisfaction and their dedication to resolving issues efficiently. This incident served as a testament to their integrity and reliability as a service provider. Such exemplary customer care has solidified my trust in their brand, and I would highly recommend Localphone.com to anyone seeking a reliable communication service. In conclusion, my experience with Localphone.com has been nothing short of commendable. I wholeheartedly appreciate their efforts in addressing my concern promptly and professionally. Thank you, Localphone.com, for setting a benchmark in customer service excellence!

Introduction

Localphone.com is a reputable telecommunications service provider that offers a wide range of communication solutions, including international calls, SMS, and virtual numbers. With a strong focus on quality and affordability, Localphone.com has gained recognition as a reliable option for individuals and businesses seeking cost-effective communication services.

Pros and Cons

  • Pros:
  1. Competitive pricing: Localphone.com offers incredibly low rates for international calls and SMS.
  2. Excellent call quality: Users consistently report high call quality and minimal disruptions.
  3. User-friendly platform: The website and mobile app are intuitive and easy to navigate.
  4. Flexible payment options: Customers can choose from various payment methods, including credit cards and PayPal.
  5. Broad coverage: Localphone.com supports over 250 countries, ensuring global accessibility.
  6. Reliable customer service: The support team is responsive and helpful, resolving queries promptly.
  • Cons:
    1. Limited product selection: While Localphone.com excels in its core services, the range of additional communication solutions is somewhat limited.

    User Experience

    Localphone.com offers a seamless user experience, whether accessing their services through the website or the mobile app. The interface is clean, uncluttered, and well-organized, making it easy for users to find the desired services and navigate through different options. Registering and setting up an account is straightforward, with clear instructions provided at every step. Overall, Localphone.com prioritizes simplicity and user-friendliness, ensuring a positive experience for customers.

    Pricing and Value for Money

    Localphone.com stands out for its competitive pricing, offering some of the lowest rates in the telecommunications industry. Users can make international calls at significantly reduced costs compared to traditional phone service providers. SMS rates are also highly affordable. The value for money is excellent, especially for frequent international callers or businesses that rely on international communication.

    Customer Service

    Localphone.com places a strong emphasis on customer service and support. Their dedicated support team is available through various channels such as live chat, email, and phone. Customers consistently praise the responsiveness and effectiveness of the support staff, who promptly address queries, assist with technical issues, and provide guidance. The knowledgeable and friendly customer service enhances overall satisfaction and trust in the brand.

    Product Quality and Selection

    Localphone.com maintains a commendable level of product quality, particularly in their core services of international calls and SMS. Users consistently report excellent call quality and reliability. While the product selection is not extensive, Localphone.com focuses on delivering consistently high-quality communication solutions rather than offering a wide range of subpar options.

    Website Usability

    The Localphone.com website is designed with simplicity and usability in mind. The intuitive interface enables users to quickly find the desired services, browse rates, and manage their account effortlessly. All essential information is presented clearly, avoiding overwhelming users with excessive details. The responsive design ensures that the website is equally accessible on desktops, tablets, and mobile devices.

    Returns and Exchanges

    Localphone.com operates on a prepaid basis, and as such, returns and exchanges are not applicable. However, users have the flexibility to control their usage and spend by charging their account with the desired amount, ensuring transparency and avoiding unexpected charges.

    Promotions and Discounts

    Localphone.com occasionally offers promotions and discounts to both new and existing customers. These offers typically include discounted rates, bonus talk time, or free minutes for specific destinations. Customers are encouraged to check the website or sign up for the newsletter to stay informed about the latest promotions.

    Reputation

    Localphone.com has established a strong reputation as a reliable telecommunications service provider. With years of experience in the industry and a large user base, the company has gained the trust of individuals and businesses worldwide. The positive feedback from customers, commendable customer service, and consistently high-quality services contribute to Localphone.com's positive reputation.

    Payment Options

    Localphone.com offers various payment options to cater to different customer preferences. Users can conveniently pay for services using major credit cards, such as Visa and Mastercard, or opt for PayPal as an alternative payment method. The flexibility in payment options ensures convenience and accessibility for a wide range of customers.

    Loyalty Programs

    Localphone.com currently does not offer a loyalty program. However, the attractive pricing, reliable services, and excellent customer support contribute to customer loyalty naturally.

    Customer Reviews

    Customer reviews of Localphone.com are overwhelmingly positive, highlighting the affordability of the services, superior call quality, and excellent customer support. Users frequently commend the company for its transparency, reliability, and ease of use. The consistently high ratings and positive reviews demonstrate the satisfaction and trust customers place in Localphone.com.

    Community Involvement

    Localphone.com actively participates in community involvement initiatives, supporting various charitable causes and organizations. They prioritize their role as a responsible corporate entity, striving to make a positive impact beyond their core business activities.

    Shipping and Costs

    As a telecommunications service provider, Localphone.com does not ship physical products. However, they offer instant setup and activation of virtual numbers and other services, bypassing shipping costs. The absence of shipping costs ensures that customers only pay for the services they require, without any unnecessary additional expenses.