Locautorent Reviews

Voted Good (5/5)

59077 Votes

20 Reviews

Vote Now

EFFORTLESS EXPERIENCE – LOCAUTO STEPS UP!

After years of using various car rental services, I stumbled upon Locauto and it has been a game-changer. The convenience of their smooth check-in and check-out process deserves a perfect 10! Unlike my experiences with other companies like Sixt and Europcar, Locauto stands out for its fleet of new and spotless cars. What truly sets Locauto apart is their exceptional customer service - the staff is not only friendly but also highly knowledgeable. The efficiency with which they handle pick-up and return procedures is a breath of fresh air. In just a few minutes, I was on my way, hassle-free. This seamless experience has won my loyalty. I have no hesitation in recommending Locauto to anyone in need of a reliable and stress-free car rental service. I am grateful for discovering Locauto and will definitely be a returning customer. Thank you, Locauto, for raising the bar and making car rental a breeze!

Highly recommend this car rental Company.

My review for locautorent.com Very friendly and competent employees in the office and when handing out the car. Very short distances, within just 15 minutes I had my vehicle, which was well maintained and clean, as you would expect. Highly recommend this car rental company! Regards, Andreas

Exceptional Customer Service and Transparency Beyond Expectations

After a recent experience with locautorent.com, I felt compelled to share my overwhelmingly positive encounter. While there was a minor delay in picking up my car, the exceptional customer service more than made up for it. Not only did they address concerns promptly, but they also provided a detailed breakdown of repair costs and photographic evidence of the vehicle's condition upon return. I was initially worried about potential damages that were not pointed out during the handover, but the staff went above and beyond to assure me of the car's state. Despite the lack of parking on my return, their professionalism shone through, leaving me impressed and deeply satisfied. locautorent.com truly sets a benchmark for transparency and customer care in the car rental industry. I wholeheartedly recommend their services for a stress-free and trustworthy experience.

An Unforgettable Experience with Locautorent

My recent experience with Locautorent at Bari Aeroporto was truly exceptional. The young, polite gentlemen who assisted me provided nothing short of fantastic service. They were not only courteous but also incredibly professional, making the whole car rental process a breeze. The car I received was a gem - almost brand new, impeccably clean, and an absolute joy to drive. From the moment I picked it up to when I had to sadly return it, the experience was seamless and stress-free thanks to the smart check-in system. Despite Bari Aeroporto's large size, navigating in and out was surprisingly easy, adding to the overall convenience of the rental process. I can't thank the team at Locautorent enough for consistently delivering perfection, whether it's in Bari or Brindisi. Grazie mille for always going above and beyond! For anyone looking for a reliable and top-notch car rental service in Italy, I highly recommend Locautorent. A presto!

Unparalleled Support in Times of Need

My experience with locautorent.com was nothing short of exceptional. Amidst the chaos of a skiing accident during our holiday, their service stood out as a beacon of reliability and support. Despite returning the car three hours late due to unforeseen circumstances, we were met with understanding and empathy, without any additional charges. Such unwavering dedication to customer satisfaction is rare to find in today's world, and I am immensely grateful for the peace of mind they provided during a challenging situation. I wholeheartedly recommend locautorent.com to anyone seeking not only a reliable car rental service but also a company that genuinely cares about its customers.

An Unforgettable Ride with Locautorent: A Customer’s Touching Tale

Embarking on my first journey with locautorent.com was a decision I'll always cherish. The experience was marked by unbeatable value for money, surpassing all expectations. Upon arrival, I was greeted by impeccably clean cars that exuded comfort and style. What truly won me over was the offer of an upgrade to an Audi A3 auto, boasting a luxurious high spec. The allure of this sleek vehicle was irresistible, and the pricing was incredibly reasonable, making it an opportunity too good to pass up. The seamless registration process was a breath of fresh air, and the cherry on top of this exceptional service was the warm and welcoming staff. Giada, in particular, stood out with her genuine friendliness and efficiency. From our initial check-in to the smooth check-out four days later, her professionalism and attentiveness made a world of difference. The entire experience left me in awe, and I can confidently say that I will not hesitate to choose locautorent.com for my future car rental needs. Their commitment to quality, paired with the outstanding service provided by individuals like Giada, ensures that every customer feels valued and appreciated. If you're seeking a memorable and stress-free car rental experience, look no further than locautorent.com – where exceptional service meets unbeatable value.

Unforgettable Experience at VCE with Locauto Rent: A Lesson in Customer Service

Reflecting on my recent rental experience with Locauto Rent at Venice Marco Polo Airport (VCE), I can't help but acknowledge the lack of friendliness displayed by the staff. Despite dealing with Rental cars who assured us of certain inclusions, we were unpleasantly surprised by additional charges for winter tires that were supposed to be part of the package. The communication breakdown between Rental cars and Locauto added unnecessary stress to what should have been a seamless process. The disappointment in the lack of transparency and customer service left a lasting impression. It's disheartening when assurances are not met, and it undoubtedly tainted an otherwise anticipated journey. While the beauty of Venice may have momentarily overshadowed this experience, it serves as a reminder of the importance of clear communication and honoring commitments made to customers. I hope that this feedback prompts Locauto Rent to revisit their practices and strive for improved service delivery to ensure that future customers enjoy a hassle-free and pleasant experience at VCE.

Uncomplicated Excellence: A Serene Holiday Awaits with LocautoRent

Embarking on a journey with LocautoRent proved to be a blissful experience. The ease with which I acquired one of their new cars set the tone for a stress-free vacation. The comfort of the vehicle exceeded my expectations, making every moment on the road a delightful one. What truly stood out was the exceptional level of customer service I received. The staff, epitomes of flexibility and helpfulness, went above and beyond to ensure my needs were met. Their willingness to accommodate specific requests made me feel valued and appreciated. Moreover, LocautoRent's policy of tolerating micro scratches alleviated any apprehensions I had about small damages. This understanding and leniency towards minor imperfections highlighted their customer-centric approach, instilling a sense of trust and reliability. In conclusion, my experience with LocautoRent was nothing short of tranquil and rejuvenating. I wholeheartedly recommend their services to anyone seeking a seamless and peaceful holiday. With LocautoRent, rest assured that every mile will be accompanied by a feeling of serenity and contentment.

Unforgettable Upgrade: A Dreamy Ride with Locautorent

Embarking on our journey with locautorent.com was nothing short of magical. The moment we arrived at the Florence airport branch, Carla greeted us with warmth and expertise that instantly put us at ease. Little did we know that our ordinary rental experience would soon turn extraordinary. Through a stroke of luck and generosity, we found ourselves being upgraded to a brand new car, completely free of charge. The sheer thrill of driving away in a sleek, top-of-the-line vehicle surpassed all our expectations. Carla's attention to detail and willingness to address our inquiries further amplified our satisfaction. As we navigated the charming roads of Florence in our upgraded ride, it was evident that locautorent had not just provided a service but had crafted a memorable experience for us. The comfort, the style, and the joy of cruising in a new car transformed our trip into a journey filled with delight and luxury. For anyone seeking a seamless and exceptional car rental experience, I wholeheartedly recommend locautorent. Their dedication to customer satisfaction, exemplified by our remarkable upgrade, sets them apart in the industry. Trust locautorent to not only meet your expectations but to exceed them, leaving you with cherished memories of a dreamy ride.

Above and Beyond: Unmatched Service at Trieste Airport

As a frequent traveler, I have experienced my fair share of car rental companies, but locautorent.com truly stood out. Their professionalism in collection and returning the car went above and beyond my expectations. What truly impressed me was their dedication to customer service - they were the only company open at Trieste airport for car collection after 9:30 pm, accommodating my late arrival without any hassle. Their seamless process made the entire experience stress-free, and I left feeling confident in their services. I would not hesitate to utilize locautorent.com again for my future travels. Thank you for setting the bar high and providing such exceptional service!

Rescued in Venice with Locauto Rent: A Seamless Experience!

Upon my arrival in Venice one early evening, I found myself in a predicament as most car rental places had already closed their shutters, leaving me stranded. Thankfully, Locauto Rent stepped in to save the day! Their seamless and efficient service not only provided me with a solution but also exceeded my expectations. The process of renting a car with Locauto was incredibly easy and hassle-free. From booking online to picking up the vehicle, every step was straightforward and well-organized. The staff was friendly and accommodating, making me feel valued as a customer. The cherry on top was the great little car I drove off with. Despite the last-minute nature of my rental, the vehicle was in excellent condition, clean, and fuel-efficient. It not only got me where I needed to go but also added a touch of comfort and style to my journey in Venice. I cannot thank Locauto Rent enough for their outstanding service and reliable assistance. They truly saved the day and made my experience in Venice memorable for all the right reasons. I highly recommend Locauto Rent to anyone in need of a trustworthy and customer-centric car rental service. Thank you once again for going above and beyond!

Exceptional Service and Convenience – Open 24/7 for Late Arrivals!

I cannot emphasize enough the exceptional service I received from locautorent.com. Their quick response time and the convenience of being open until midnight were absolute lifesavers for me, as I had a late flight into town. Arriving at the airport, I was pleasantly surprised to find that the car provided was brand new, adding an extra layer of comfort to my journey. The sound system in the car was top-notch, making my drive a delight as I tuned in to my favorite radio stations. The only minor downside I encountered was the lack of a direct way to contact the office, especially on a Friday afternoon. However, this tiny hiccup did not overshadow the overall positive experience that I had with locautorent.com. I highly recommend their services for anyone seeking efficiency, quality, and convenience in car rentals. Thank you for going above and beyond to cater to your customers' needs!

Unforgettable Experience: Seamless Car Collection and Surprising Upgrade

My recent experience with locautorent.com left me pleasantly surprised and thoroughly satisfied. The process of collecting the car was a breeze, living up to their reputation for convenience and efficiency. While it's not uncommon to face deviations from the initially booked car, I was pleasantly surprised when I was offered a brand new vehicle of a similar level as a replacement. The cherry on top was the pristine condition of the car, which reflected the company's commitment to quality and customer satisfaction. This unexpected upgrade not only met but exceeded my expectations, making the entire rental experience truly memorable. I highly recommend locautorent.com for their exceptional service and genuine care for their customers' needs.

Unparalleled Convenience and Exceptional Service!

My experience with locautorent.com was nothing short of exceptional. Not only did I get a great deal on a car, but the staff's professionalism and helpfulness truly stood out. From the moment I landed, the process was seamless - I simply submitted my documents through the app and was quickly handed the car at the airport. Returning the car was just as effortless; a quick inspection, a signature, and I was good to go. What truly impressed me was the flexibility to use a debit card instead of a credit card, making the entire experience hassle-free. There were no hidden fees, just transparent and reasonable pricing. I highly recommend locautorent.com for their top-notch service and unparalleled convenience!

A Stellar Experience with Locauto: A Testimonial of Excellence

As an avid traveler, I have had my fair share of experiences with car rental companies, but none have quite matched the exceptional service I received from Locauto. From the moment I arrived at their counter on a cold morning at 7:30 am, I knew I was in good hands. Despite the early hour, the check-in process was smooth and efficient, taking no more than 5-7 minutes. What truly set Locauto apart was their willingness to go above and beyond to ensure customer satisfaction. Not only was the delivery of the car seamless, but the staff was more than happy to assist me in setting up Apple Carplay, making sure I was comfortable and ready for the road ahead. The vehicle itself was in pristine condition, a clear indication of Locauto's commitment to maintaining a fleet of new and top-quality cars. When it came time to return the car, I was once again impressed by the professionalism and courtesy of the staff. Shahbag, the individual who handled my return, was not only polite but also incredibly efficient. In less than 5 minutes, he had completed all necessary procedures, making the entire process stress-free and convenient. This was not my first experience with Locauto, but it was undoubtedly one of the most memorable. The consistently high level of professionalism and dedication to customer service that I have encountered at Milan Malpensa airport has never failed to impress me. Locauto has truly set the bar high when it comes to car rental services, and I will not hesitate to choose them for all my future travels. Thank you, Locauto, for providing me with such a positive and hassle-free experience.