Lolalykke Reviews

Voted Average (4/5)

42 Votes

83 Reviews

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In the Maternity Store category

Pie-Chart Analysis

25% users rated Terrible
0% users rated Poor
10% users rated Average
5% users rated Very Good
60% users rated Excellent
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L Licínia Gouveia
39 days ago

Excellent items and great customer support

My review for lolalykke.com I'm the satisfied owner of several Lola&Lykke items, one of which is their star product, the Smart Electric Breast Pump. I find it to be a great pump: comfortable, straightforward, powerful, lightweight, efficient, portable. My body responds poorly to pumping breastmilk, so I tried many pumps (including the trendy double wearable ones) to figure out whether the pumping output could be improved, but it's with Lola&Lykke's pump that I achieve the best results. I'm also very content with Lola&Lykke's outstanding customer support: I had reached them with a inquiry about the availability of one of their products and they replied promptly and offered an amazing solution to it.
L Licínia Gouveia
39 days ago

Excellent items and great customer support

My review for lolalykke.com I'm the satisfied owner of several Lola&Lykke items, one of which is their star product, the Smart Electric Breast Pump. I find it to be a great pump: comfortable, straightforward, powerful, lightweight, efficient, portable. My body responds poorly to pumping breastmilk, so I tried many pumps (including the trendy double wearable ones) to figure out whether the pumping output could be improved, but it's with Lola&Lykke's pump that I achieve the best results. I'm also very content with Lola&Lykke's outstanding customer support: I had reached them with a inquiry about the availability of one of their products and they replied promptly and offered an amazing solution to it.
L Licínia Gouveia
39 days ago

Excellent items and great customer support

My review for lolalykke.com I'm the satisfied owner of several Lola&Lykke items, one of which is their star product, the Smart Electric Breast Pump. I find it to be a great pump: comfortable, straightforward, powerful, lightweight, efficient, portable. My body responds poorly to pumping breastmilk, so I tried many pumps (including the trendy double wearable ones) to figure out whether the pumping output could be improved, but it's with Lola&Lykke's pump that I achieve the best results. I'm also very content with Lola&Lykke's outstanding customer support: I had reached them with a inquiry about the availability of one of their products and they replied promptly and offered an amazing solution to it.
G Gintare Dulaityte
67 days ago

Relief in Sight: A Maternity Miracle

Being nine months pregnant and in desperate need of relief, I stumbled upon Lolalykke's maternity belt. Eager to find comfort, I placed my order with high hopes. To my dismay, the belt not only failed to provide the support I needed, but it also worsened my discomfort. My disappointment deepened as I attempted to initiate the return process. The email I received outlined that the return shipping cost would be my responsibility, adding to my frustration. Moreover, the complexity of the international return process, shipping from Ireland to Finland, felt like an insurmountable obstacle during such a delicate time. Struggling through pregnancy discomfort, I made the arduous journey to the post office to arrange and pay for international shipping. This experience left me disheartened and longing for a more compassionate approach to customer service. As a pregnant woman seeking support and understanding, this experience fell far short of my expectations. I had hoped for a smoother, more empathetic process, especially given my circumstances. If you're in search of reliable maternity support and understanding customer service, I encourage you to explore other options. Holding onto hope for enhanced experiences in the future,
G Gintare Dulaityte
67 days ago

Return process is none existing

My review for lolalykke.com Return process is none existing. I received my order from their warehouse Ireland, but due to the belt not only not helping my condition but making it worse I have to return it Finland! Being heavily pregnant I have to go to the post office. The posting is at my cost. And the email makes a quite clear note not to save money on the cheapest way of posting as it’s completely my responsibility. So if I have to post it abroad via tracking mail. Worst customer service so far. Appreciate your reply, though not sure how a free gift of something I probably don’t need would be a gesture of good will…As I’m not planning to order anything else ever from your company due to your customer service. Returning my money including what’s spent on postage would be a gesture of good will.
G Gintare Dulaityte
67 days ago

Return process is none existing

My review for lolalykke.com Return process is none existing. I received my order from their warehouse Ireland, but due to the belt not only not helping my condition but making it worse I have to return it Finland! Being heavily pregnant I have to go to the post office. The posting is at my cost. And the email makes a quite clear note not to save money on the cheapest way of posting as it’s completely my responsibility. So if I have to post it abroad via tracking mail. Worst customer service so far. Appreciate your reply, though not sure how a free gift of something I probably don’t need would be a gesture of good will…As I’m not planning to order anything else ever from your company due to your customer service. Returning my money including what’s spent on postage would be a gesture of good will.
G Gintare Dulaityte
67 days ago

Return process is none existing

My review for lolalykke.com Return process is none existing. I received my order from their warehouse Ireland, but due to the belt not only not helping my condition but making it worse I have to return it Finland! Being heavily pregnant I have to go to the post office. The posting is at my cost. And the email makes a quite clear note not to save money on the cheapest way of posting as it’s completely my responsibility. So if I have to post it abroad via tracking mail. Worst customer service so far. Appreciate your reply, though not sure how a free gift of something I probably don’t need would be a gesture of good will…As I’m not planning to order anything else ever from your company due to your customer service. Returning my money including what’s spent on postage would be a gesture of good will.
E Elisa
75 days ago

Works super well and great after-sales service

I cannot express how grateful I am for lolalykke.com and their incredible breast pump. When my baby was unable to suckle, I was determined to provide her with breast milk. After a stressful experience with a different brand, I discovered the breast pump from lolalykke.com, and it transformed my life. For 8 months, I used it several times a day, every day, and it never let me down. It allowed me to fulfill my goal of feeding my baby with breast milk during a challenging time. The reliability of this breast pump gave me peace of mind and made the entire process so much easier. What's more, their after-sales service is unmatched. They were not only quick to respond but also incredibly attentive to my needs. It's clear that they genuinely care about their customers and stand behind their product. If you're in need of a reliable breast pump with exceptional after-sales support, I wholeheartedly recommend lolalykke.com. It truly made a difference in my life, and I'm sure it will in yours too.
E Elisa
75 days ago

Works super well and great after-sales service

My review for lolalykke.com The breast pump works super well. My baby could not suckle and I wanted to feed her on breast milk ... So I relied on my breast pump and used it several times a day every day for 8 months. I had a horrible experience with a different brand: it regularly stopped working. This caused me lots of stress until I found this breast pump. It made my life easy (in a moment that things were not easy...) and let me fulfill my objective of feeding my baby with breast milk. The after sales service is quick and very attentive.
E Elisa
75 days ago

Works super well and great after-sales service

My review for lolalykke.com The breast pump works super well. My baby could not suckle and I wanted to feed her on breast milk ... So I relied on my breast pump and used it several times a day every day for 8 months. I had a horrible experience with a different brand: it regularly stopped working. This caused me lots of stress until I found this breast pump. It made my life easy (in a moment that things were not easy...) and let me fulfill my objective of feeding my baby with breast milk. The after sales service is quick and very attentive.
E Elisa
75 days ago

Works super well and great after-sales service

My review for lolalykke.com The breast pump works super well. My baby could not suckle and I wanted to feed her on breast milk ... So I relied on my breast pump and used it several times a day every day for 8 months. I had a horrible experience with a different brand: it regularly stopped working. This caused me lots of stress until I found this breast pump. It made my life easy (in a moment that things were not easy...) and let me fulfill my objective of feeding my baby with breast milk. The after sales service is quick and very attentive.
C cartman_kyle
100 days ago

Worst shipping time as I am waiting for…

⭐️⭐️⭐️⭐️⭐️ I can't say enough about my amazing experience with lolalykke.com. As a new mom, finding time for self-care is already a challenge, so when I needed a postpartum belt and a breast pump, I turned to lolalykke.com for their high-quality products. The postpartum belt arrived promptly and was a game-changer for my recovery. However, when I ordered the breast pump, I encountered a delay. Concerned, I reached out to their customer service team and was met with understanding and empathy. They promptly informed me about the stock delay and assured me that it would be resolved efficiently. Despite the initial hiccup, their transparency and commitment to customer satisfaction made all the difference. I appreciate that lolalykke.com recognizes the sensitive needs of their customers and strives to provide the best support possible. Their products are truly exceptional, and the care they invest in their customer relationships is unparalleled. If you're a new mom looking for reliable, high-quality postpartum essentials, look no further than lolalykke.com. Their products and customer service have earned my trust and loyalty. Thank you, lolalykke.com, for making my postpartum journey a little easier.
C cartman_kyle
100 days ago

Worst shipping time as I am waiting for…

My review for lolalykke.com Worst shipping time as I am waiting for more than 2 weeks now and a sloppy customer service. I got affected by their shipping time on ordering post partum belt and breast pump twice separately. I goty post partum belt delivered after 2 weeks or so After ordering breast pump and chasing, I got an email stating they are waiting for stock and it won't be shipped for more than 7 days and no notification of shipping. If you don't have stock, please make it out of stock online rather than making the customer wait. This company sells sensitive products for women who are going through toughest phase of their post pregnancy and such a dreadful shipping and a sloppy customer service. There is no phone number or chat to speak to their customer service team, just a snail email. I will avoid it even if their products are good.
C cartman_kyle
100 days ago

Worst shipping time as I am waiting for…

My review for lolalykke.com Worst shipping time as I am waiting for more than 2 weeks now and a sloppy customer service. I got affected by their shipping time on ordering post partum belt and breast pump twice separately. I goty post partum belt delivered after 2 weeks or so After ordering breast pump and chasing, I got an email stating they are waiting for stock and it won't be shipped for more than 7 days and no notification of shipping. If you don't have stock, please make it out of stock online rather than making the customer wait. This company sells sensitive products for women who are going through toughest phase of their post pregnancy and such a dreadful shipping and a sloppy customer service. There is no phone number or chat to speak to their customer service team, just a snail email. I will avoid it even if their products are good.
C cartman_kyle
100 days ago

Worst shipping time as I am waiting for…

My review for lolalykke.com Worst shipping time as I am waiting for more than 2 weeks now and a sloppy customer service. I got affected by their shipping time on ordering post partum belt and breast pump twice separately. I goty post partum belt delivered after 2 weeks or so After ordering breast pump and chasing, I got an email stating they are waiting for stock and it won't be shipped for more than 7 days and no notification of shipping. If you don't have stock, please make it out of stock online rather than making the customer wait. This company sells sensitive products for women who are going through toughest phase of their post pregnancy and such a dreadful shipping and a sloppy customer service. There is no phone number or chat to speak to their customer service team, just a snail email. I will avoid it even if their products are good.

Introduction

Lola Lykke is a Danish online brand that offers a range of beauty and wellness products for women. The brand aims to help women feel good about themselves and boost their confidence through its range of products designed to enhance their natural beauty.

Pros and Cons

Pros:
  • Wide range of beauty and wellness products
  • High-quality products
  • Natural and vegan ingredients
  • Free shipping on orders over ?40
Cons:
  • Relatively higher prices compared to some competitors
  • Limited international shipping

User Experience

Lola Lykke's website is well-designed and easy to navigate, with clear categories and product pages providing information on ingredients, product usage, and customer reviews. The website also features a blog section where users can find useful articles on beauty and wellness.

Pricing and Value for Money

Lola Lykke's products are relatively higher priced compared to some competitors, but their quality justifies the cost. The use of natural and vegan ingredients in their products ensures that customers are getting the best value for their money.

Alternatives

Some popular alternatives to Lola Lykke include:
  • The Body Shop
  • Lush Cosmetics
  • Kiehl's

Customer Service

Lola Lykke's customer service is prompt and helpful. Customers can reach out to the brand via email or phone with any queries or concerns they may have.

Product Quality and Selection

Lola Lykke's products are of high-quality, with natural and vegan ingredients that are ideal for women with sensitive skin. The brand offers a wide range of products, including skincare, haircare, and wellness products, catering to different needs and preferences.

Website Usability

Lola Lykke's website is easy to navigate, with well-designed product pages and clear categories. Customers can easily search for products using the search bar, and the website is optimized for both desktop and mobile users.

Returns and Exchanges

Lola Lykke accepts returns within 14 days of purchase if the product is unused and in its original packaging. Customers can return the product and receive a refund or exchange it for another product.

Promotions and Discounts

Lola Lykke occasionally offers promotions and discounts on its products, which are advertised on the brand's website and social media channels. Customers can also sign up for the brand's newsletter to receive exclusive offers and updates.

Reputation

Lola Lykke has a positive reputation for providing high-quality beauty and wellness products that are environmentally friendly and suitable for women with sensitive skin. The brand's commitment to using natural and vegan ingredients has earned it a loyal customer base.

Payment Options

Lola Lykke accepts a range of payment options, including credit and debit cards, PayPal, Apple Pay, and Google Pay. The brand also offers secure payment processing to ensure the safety of customers' financial data.

Loyalty Programs

Lola Lykke does not currently offer a loyalty program for customers.

Customer Reviews

Lola Lykke has a high rating on customer review platforms such as Trustpilot, with customers praising the brand's natural ingredients and product quality. Customers also appreciate the helpful customer service provided by the brand.

Community Involvement

Lola Lykke is committed to promoting sustainability and environmental responsibility. The brand's products are packaged using eco-friendly materials, and the brand has partnered with organizations dedicated to preserving the environment.

Shipping and Costs

Lola Lykke offers free shipping on orders over ?40 within Denmark, with a flat rate of ?4.95 for orders below that amount. The brand also offers international shipping, although the costs vary depending on the destination. Customers can check the brand's website for more information on shipping costs and delivery times. In conclusion, Lola Lykke is a Danish online brand that offers high-quality beauty and wellness products to women. The use of natural and vegan ingredients, as well as an environmentally-friendly approach to packaging, sets it apart from its competitors. The brand's website is well-designed and easy to navigate, making it a pleasant shopping experience for customers. Although the prices are relatively higher, customers can rest assured that they are getting value for their money with Lola Lykke's quality products.