Introduction
Long Tall Sally is an online fashion retailer that caters to tall women, offering clothing and footwear in sizes 8-24 and with inseams up to 38 inches. With their mission to provide stylish and comfortable clothing for women who are above average height, Long Tall Sally has become a popular destination for customers in over 120 countries worldwide.
Pros and Cons
Pros:
- Long Tall Sally has a wide selection of clothing and footwear for tall women.
- Their online store is easy to navigate and has a clean, modern design.
- They offer free shipping on all orders over $60.
- Long Tall Sally has a great reputation for quality and customer service.
Cons:
- Some customers may find the prices to be a bit higher than their preferred budget.
- The website does not offer a wide range of customization options for their clothing.
- Their return policy is not as flexible as some other retailers in the industry.
User Experience
The Long Tall Sally website is easy to navigate and has a clean, modern design that makes it easy for customers to find what they are looking for. The website is also very user-friendly, with a comprehensive menu that allows customers to browse through different product categories and filter their search results by size, color, and price.
Pricing and Value for Money
The prices on Long Tall Sally are generally higher than other retailers in the industry, but customers are paying for the quality and uniqueness of the clothing and footwear. With free shipping on all orders over $60, customers can feel confident that they are getting a good value for their money.
Alternatives
Some alternatives to Long Tall Sally include ASOS Tall, Banana Republic, and J.Crew Tall. These retailers also offer clothing and footwear for tall women, but their selection may be more limited compared to Long Tall Sally.
Customer Service
Long Tall Sally has a great reputation for customer service, with a team of knowledgeable and helpful representatives available to answer any questions or concerns. They also offer a comprehensive FAQ section on their website to help customers troubleshoot any issues they may be experiencing.
Product Quality and Selection
Long Tall Sally offers a wide selection of clothing and footwear for tall women, with a focus on quality and comfort. Their clothing and shoes are made with high-quality materials that are designed to last, and their selection is constantly updated with the latest trends and styles.
Website Usability
The Long Tall Sally website is very user-friendly, with a clean, modern design and easy-to-navigate menu. Customers can filter their search results by size, color, and price, which makes it easy to find exactly what they are looking for.
Returns and Exchanges
Long Tall Sally's return policy is not as flexible as some other retailers in the industry. Customers have 28 days to return items in new, unused condition, and the customer is responsible for the cost of return shipping.
Promotions and Discounts
Long Tall Sally offers promotions and discounts throughout the year, with sales and special offers for holidays and events. They also offer a student discount for those enrolled in a degree program.
Reputation
Long Tall Sally has a great reputation for quality and customer service, and they have been in business for over 40 years. They are a trusted name in the industry and have a loyal customer base around the world.
Payment Options
Long Tall Sally accepts all major credit and debit cards, as well as PayPal payments.
Loyalty Programs
Long Tall Sally currently does not offer a formal loyalty program, but they do have a rewards program where customers can earn points for making purchases and leaving product reviews.
Customer Reviews
Customers have generally positive reviews of Long Tall Sally, with many praising the quality and selection of the clothing and footwear. Some customers have expressed frustration with the return policy and price point, but for the most part, customers are satisfied with their experience.
Community Involvement
Long Tall Sally is committed to social responsibility and sustainability, and they are actively involved in charity work and fundraising efforts.
Shipping and Costs
Long Tall Sally offers free shipping on all orders over $60. For orders under $60, the cost of shipping varies depending on the destination and shipping method selected. Customers can choose from standard or expedited shipping options.
