Lookfantastic Reviews

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137 Reviews

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4% users rated Poor
4% users rated Average
13% users rated Very Good
53% users rated Excellent
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S Samina Ahmed
43 days ago

Turning a Negative into a Positive: My Experience with Lookfantastic

Let me begin with a moment of disappointment that eventually turned into a journey of customer service enlightenment. When my order was mishandled and an item went undelivered, I found myself frustrated and disheartened. However, it was during this challenging time that I stumbled upon an unintended error - an overcharge of 22 AED on my delivered order. As I reached out to the team at Lookfantastic, seeking resolution and accountability, I was met with delays and promises of investigations. Days turned into weeks, but my issue persisted. The lack of prompt resolution left me questioning my decision to engage with this company. Yet, amidst the frustration, a glimmer of positivity emerged. Through this experience, I discovered the strength in my voice as a consumer. It was in advocating for myself that I uncovered layers of miscommunication and oversight within the system. My insistence on fair treatment shed light on discrepancies that would have otherwise gone unnoticed. While the road to resolution may have been rocky, I see now that every challenge served a purpose. With each email exchange and follow-up, I reinforced the value of transparency and accountability in customer interactions. The journey, though arduous, allowed me to hold the company to a higher standard and demand the service I deserved. In reflecting on my experience with Lookfantastic, I acknowledge the frustrations encountered. Nevertheless, I choose to see it as a transformative chapter in my consumer journey. Through perseverance and resilience, I transformed a negative encounter into a lesson in advocating for fairness and integrity. Thank you, Lookfantastic, for unintentionally guiding me towards a deeper understanding of consumer rights and the power of unwavering persistence.
A Arlene
43 days ago

Transformed My Beauty Routine: A Heartfelt Review for Lookfantastic.ae

When I stumbled upon Lookfantastic.ae, I was eager to revamp my beauty routine and explore new products. Excitedly, I created a new account, hoping to benefit from the enticing offers available for new customers. However, as I selected my desired product, disappointment set in when I realized that the new account offer was not applicable to it. Despite this initial setback, I decided to proceed with my purchase due to the irresistible range of products available on the website. To my delight, the product I ordered exceeded my expectations. Its quality was unmatched, and it quickly became a staple in my daily beauty regimen. Though I was initially disheartened by the offer discrepancy, the exceptional product I received more than made up for it. The seamless ordering process, prompt delivery, and outstanding customer service further solidified my trust in Lookfantastic.ae. I am grateful for the transformative effect this product has had on my beauty routine, and I look forward to exploring more offerings from Lookfantastic.ae in the future. Thank you for enhancing my self-care journey with your top-notch products and services.
M Maya
45 days ago

Exceptional Service at Lookfantastic: A Shopper’s Delight

As an avid online shopper, my experience with Lookfantastic has been nothing short of exceptional. From the moment I navigated their user-friendly website to the prompt delivery of my products, every step was seamless. What truly sets them apart is their outstanding customer service. Lindelwa, in particular, went above and beyond to address my queries with professionalism and efficiency, ensuring my shopping experience was flawless. The personalized attention and care I received reaffirmed my loyalty to Lookfantastic. It's rare to find a company that values its customers to this extent. I eagerly anticipate my next purchase from LF, knowing that their commitment to excellence will never waver. Thank you, Lookfantastic, for setting the benchmark in online shopping. Your dedication to customer satisfaction is truly commendable.
G Glory
45 days ago

Lost in Transit: A Customer’s Honest Experience with lookfantastic.ae

As a customer who eagerly awaited my order from lookfantastic.ae, I was left disheartened when it didn't arrive on time. The delay was frustrating, made worse by the lack of responsive customer service or any means to reach out for assistance. The experience was truly disheartening, highlighting a significant area for improvement in their services. Despite my disappointment, I remain hopeful that the team at lookfantastic.ae will address these issues promptly, ensuring that future customers do not encounter the same challenges. In the meantime, I encourage potential buyers to consider the overall experience, weighing the product offerings against potential delivery concerns. While setbacks can happen in any business, it's essential for companies to prioritize communication and transparency with their customers. It is through such actions that trust is built and loyalty is earned.
N Nadine
45 days ago

Unbeatable Savings and Convenience with Free Shipping at Lookfantastic.ae

As a dedicated shopper at Lookfantastic.ae, I cannot stress enough how much I adore their free shipping policy. This fantastic feature has not only saved me money but has also simplified my shopping experience. The convenience of having my favorite beauty products delivered to my doorstep without any additional cost is a game-changer. Furthermore, the availability of discount codes adds an extra layer of savings that makes shopping on Lookfantastic.ae even more affordable and appealing. I have found that prices are often lower on this website compared to purchasing directly from the brand's own website, making it a go-to destination for beauty essentials. The combination of free shipping and irresistible discounts truly sets Lookfantastic.ae apart, making it my preferred choice for all things beauty-related. I highly recommend taking advantage of these perks and treating yourself to a hassle-free shopping experience that doesn't break the bank.
M Michael Aloc
46 days ago

Overcoming Delivery Challenges with Lookfantastic.ae

When I initially encountered delays with my package from lookfantastic.ae, I felt frustrated and worried. The assigned drivers from Starlinks seemed to encounter difficulties locating my address, causing unnecessary misunderstandings and returning my product to the hub. This process raised my stress levels, and I found myself disheartened by the service. Despite this, I decided to reach out to the customer care number, although the wait time was longer than expected. The service was not up to par, and the overall experience left me feeling dissatisfied. The 20-day mark without any updates on my delivery was disappointing, and I started to lose hope. However, I am pleased to share that lookfantastic.ae made a remarkable recovery. After expressing my concerns, the team took immediate action and resolved the situation effectively. Their dedication to customer satisfaction was evident, and I felt genuinely valued as a customer. I admire lookfantastic.ae for their proactive approach in rectifying the issues with the logistic company. This transformed my negative experience into a positive one, and I now have complete faith in their commitment to delivering exceptional service. I am grateful for their support and am delighted with the resolution. Lookfantastic.ae surpassed my expectations, proving their dedication to customer satisfaction and willingness to address challenges head-on. I highly recommend their services and commend them for their outstanding efforts in turning my experience around. Thank you for prioritizing customer happiness and for your exceptional service!
K Kash K
48 days ago

Unparalleled Support and Lightning-Fast Responses at lookfantastic.ae

Embarking on my beauty journey with lookfantastic.ae has been nothing short of phenomenal. Their commitment to customer service is unparalleled, with a team that goes above and beyond to ensure a seamless shopping experience. Not only did they assist me promptly, but their responses were as swift as a shooting star on a clear night. After encountering a minor hiccup with my order, their support team jumped into action, calming my worries and resolving the issue in a blink of an eye. It's rare to find such dedication and efficiency in today's digital realm, but lookfantastic.ae has nailed it perfectly. This level of care and attention to detail has not only secured my loyalty but has also elevated my shopping experience to new heights. The next time you're in need of beauty essentials, look no further than lookfantastic.ae - where exceptional customer service reigns supreme.
N Naira
49 days ago

Unmatched Quality and Service at its Best!

Embarking on my journey with lookfantastic.ae, I came across a minor hiccup regarding a promotion that seemed amiss. However, upon addressing this concern, I experienced unparalleled customer service that exceeded my expectations. The team not only rectified the issue promptly but also ensured my trust and satisfaction were restored. Despite this initial setback, the quality of products and service received on subsequent purchases has been nothing short of exceptional. The diverse range of offerings and impeccable attention to detail truly set lookfantastic.ae apart in the realm of online shopping. Grateful for their commitment to customer satisfaction, I look forward to continued patronage and recommend this platform to all beauty enthusiasts seeking an unforgettable shopping experience!
G Gerald
50 days ago

Impressed by Quality But Nervously Awaiting Delivery – Patience Testing

As a dedicated patron of lookfantastic.ae, I must admit, the quality of their products has never ceased to impress me. The formulations, packaging, and overall experience have consistently met and exceeded my expectations. However, a recent hiccup in my shopping journey has left me in a state of suspense. Although I eagerly anticipate the arrival of my order, the wait has stretched to nearly 10 days. Patience is indeed a virtue, but the excitement and eagerness to receive my coveted items are undoubtedly putting it to the test. While I understand delays can occur, the extended waiting period has left me somewhat restless. Despite this minor setback, my confidence in the brand's commitment to customer satisfaction remains steadfast. I look forward to the moment when my package finally arrives, and I can indulge in the quality products that have become a staple in my beauty routine. Here's to hoping for a swift delivery and the continuation of the exceptional service that has made me a loyal customer.
M Manar
53 days ago

A Beauty Lover’s Dream Come True: Unveiling Savings Galore!

Transfixed by the allure of the beauty world, I hesitantly ventured onto lookfantastic.ae's virtual realm. Little did I know that my journey would be punctuated by a delightful surprise – a generous discount code and the promise of free shipping! Embarking on a quest for the perfect skincare regimen, I found myself navigating through a seamless website, where every click felt like a step closer to unlocking beauty secrets. With every product carefully curated and displayed like treasures awaiting discovery, the ease of use left me spellbound. From serums to masks, each item beckoned with promises of rejuvenation and radiance. As I added my coveted items to the cart, the thrill of beauty exploration was only heightened by the prospect of pocket-friendly purchases. The checkout process, usually a mundane affair, was transformed into a moment of triumph as I effortlessly applied the discount code, watching gleefully as the prices dwindled and satisfaction soared. And just when I thought it couldn't get any better, the assurance of complimentary shipping sealed the deal, making my heart skip a beat with gratitude. To the team behind lookfantastic.ae, thank you for sprinkling my beauty journey with such generosity and ease. This experience wasn't just about skincare; it was a reminder that beauty, in all its forms, should be accessible and enjoyed by all. With a heart brimming with excitement and a vanity filled with treasures, I eagerly await my next visit to this beauty haven, where dreams of radiant skin and savings come true.
Q Qudsia
53 days ago

Unparalleled Quality at Unbeatable Rates – A Shopper’s Delight!

Experiencing lookfantastic.ae was a game-changer for my everyday beauty routine! The authenticity of their products coupled with their reasonable prices left me awestruck. As I eagerly added items to my cart, the promise of free delivery had me sold. However, upon receiving my package, a slight hiccup emerged - unexpected local courier charges awaited. Despite this delivery discrepancy, the overall shopping experience remained unmatched. The genuine quality of the products, along with their cost-effectiveness, truly set lookfantastic.ae apart. I felt a sense of satisfaction knowing I had access to premium skincare and makeup essentials without breaking the bank. For anyone seeking a one-stop destination for top-notch beauty finds at competitive prices, lookfantastic.ae is undeniably the place to be! So, if you're on the hunt for quality products that won't burn a hole in your pocket, look no further than this gem of a website. Get ready to elevate your beauty game and revel in the joy of affordable luxury!
M Mohsina
55 days ago

Transforming My Beauty Routine with Lookfantastic: A Shopper’s Delight

Diving into Lookfantastic's world has been a game-changer for me! The convenience of finding all my favorite makeup and skincare products in one place at Lookfantastic.ae has truly elevated my shopping experience. From browsing the latest beauty trends to discovering must-have essentials, Lookfantastic has seamlessly transformed my beauty routine. The diverse range of products available on Lookfantastic's website caters to all my needs, whether I'm looking for a bold new lipstick or a gentle skincare solution. Their user-friendly interface makes navigating through countless options a breeze, and their quick delivery ensures I receive my coveted items in no time. What truly sets Lookfantastic apart is their commitment to quality and authenticity. Every purchase I've made has lived up to its promise, leaving me feeling confident and radiant. The assurance that I am investing in genuine products adds an invaluable layer of trust to my shopping experience. Lookfantastic's dedication to customer satisfaction is evident in every step of the purchasing process. The seamless transaction, prompt customer service, and top-notch product quality have made me a loyal shopper. As I continue to explore their vast collection, my excitement for each new addition to my beauty arsenal only grows. Thank you, Lookfantastic, for revolutionizing my beauty routine and curating an unmatched shopping journey. Your platform has truly become my go-to destination for all things beauty, and I cannot wait to see where our beauty adventure takes me next!
S Steph
56 days ago

An Unexpected Delight: My Enriching Journey with lookfantastic.ae

Diving into my experience with lookfantastic.ae, I embarked on a journey filled with surprises and revelations. Initially ordering 6 items, the process seemed smooth until a bump appeared on the road. One item was unexpectedly canceled due to shipping restrictions to the UAE, while another vanished from stock after my purchase, leaving me puzzled. The frustration peaked as attempts to cancel the elusive item led me through a convoluted typeform survey, shrouded in silence after submission. Amidst the chaos, two items lingered in the limbo of "processing," their physical presence seemingly trapped across continents. The irony unfolded as one product supposedly shipped from the UAE, still resided in the UK virtually. Yet, amidst this logistical labyrinth, a ray of hope emerged - a singular item found its way into my hands, miraculously beating the odds. The saga continued with a flurry of emails, each more apologetic than the last, citing delays and dispatch mishaps. Amidst the confusion, a prevailing sense of disconnect lingered, hinting at a disjointed orchestration of logistics and inventory management. Despite the turbulence of my journey, a glimmer of appreciation dawned for lookfantastic.ae. Each setback revealed a new layer of the brand's dedication to improvement, capturing my intrigue and steering me towards a deeper understanding of their operations. While the experience may have been challenging, it unearthed a hidden gem of resilience and commitment within the workings of the company. In hindsight, my foray into lookfantastic.ae unfolded as an unexpected delight - an enriching tale of perseverance amidst adversity, leaving me with a renewed appreciation for the complexities that shape the realm of online shopping.
A Alpha
58 days ago

Unforgettable Products, Yet Delayed Arrival

Diving into the expansive world of lookfantastic.ae, I discovered a treasure trove of beauty products that left me mesmerized. The sheer variety and quality of the products struck a chord with my beauty enthusiast soul, making me feel like a kid in a candy store. From luxurious skincare to vibrant makeup, each item exuded elegance and promised a transformative experience. However, amidst the excitement of eagerly awaiting my package, a minor dampener surfaced – the delivery time. Patience wavered as the days stretched on, and the anticipation turned into a subtle ache for the coveted products to arrive. The delay, although a hiccup in an otherwise flawless journey, left me longing for a smoother, expedited shipping process. To add a pinch of unexpected surprise to the delivery saga, a knock on the door revealed an unanticipated request for extra fees. The frown of confusion quickly turned into recognition as the delivery person mentioned customs charges. While the additional 12aed was a mere hiccup in the grand scheme of things, it did cast a shadow over an otherwise smooth transaction process. Despite the minor setbacks, my love for the products remained unwavering. The enchanting world of lookfantastic.ae had captivated my senses, leaving a lasting impression that surpassed the temporary hiccups. With a heart brimming with gratitude for the exceptional products and a tinge of hope for smoother deliveries in the future, my journey with lookfantastic.ae continues to be a memorable one. Beauty may have its delays, but the allure of exquisite products knows no bounds.
A Amalia
60 days ago

Unveiling the Beauty of lookfantastic.ae: A Customer’s Tale of Delight and Reflection

When I stumbled upon lookfantastic.ae, I was instantly drawn in by the seamless browsing experience and the irresistible discounts that adorned the website like precious gems. The allure of beauty products at affordable prices was simply irresistible. However, as I delved deeper into the treasure trove of offerings, I couldn't help but notice a minor hiccup – the limited range of products. While I understand that perfection is a mirage, I couldn't shake off the longing for a more extensive collection that would cater to every beauty whim and fancy. In my quest for perfection, a glimmer of hope emerged. What if there was a way for us, loyal patrons, to bridge this gap between desire and reality? Imagine a feature where we could suggest products that are missing from the shelves, creating a wish list that echoes the collective desires of beauty enthusiasts like us. This interactive platform would not only empower us to voice our preferences but also enable the marketing team to gauge the pulse of the audience. Through weekly polls and insights into customer preferences, lookfantastic.ae could transform into a beauty haven that transcends expectations. As I navigate through the aisles of lookfantastic.ae, I am filled with gratitude for the array of products that adorn the digital shelves. Yet, a dream lingers – a dream where customer feedback intertwines with the essence of beauty, creating a symphony of satisfaction and fulfillment. Thank you, lookfantastic.ae, for igniting this spark of innovation and collaboration. Here's to a future where beauty knows no bounds and where customer voices harmonize with the melody of perfection.

Introduction

Lookfantastic.ae is a popular online store that specializes in beauty and skincare products. With a vast selection of products ranging from skincare, makeup, haircare, and fragrances, Lookfantastic.ae is a one-stop-shop for all your beauty needs. The website is designed to offer an intuitive browsing experience as it is easy to navigate and search for products.

Pros and Cons

Pros: - Lookfantastic.ae offers a vast selection of beauty products from top brands. - The website is user-friendly and easy to navigate. - The store offers free standard delivery in the UAE. - Lookfantastic.ae partners with a range of payment providers to offer convenient payment options to customers. - The store regularly offers promotions and discounts on its products. Cons: - Lookfantastic.ae does not offer free returns for all products. - The shipping time can be longer for customers outside the UAE. - Some products may be more expensive on Lookfantastic.ae compared to other websites.

User Experience

The website's interface is user-friendly and easy to navigate, making it easy to browse and find products. The search function works well, with relevant results appearing quickly. Customers can filter products by brand, category, price range, and other options to make the shopping experience more personalized. The website also offers an excellent checkout process, with a simple and straightforward process for placing orders.

Pricing and Value for Money

Lookfantastic.ae offers competitive pricing for its products, with regular promotions and discounts available for customers. On some items, the price may be higher compared to other websites. However, the store offers a vast selection of high-quality products, making it a worthwhile choice for many customers.

Alternatives

Some popular alternatives to Lookfantastic.ae include Sephora, Cult Beauty, and Beauty Bay. These stores offer similar products and pricing and are worth exploring as well.

Customer Service

Lookfantastic.ae offers excellent customer service, with a responsive and helpful team available to answer questions and handle inquiries. Customers can reach out to the team via email or phone, with response times being relatively quick, making it easy to resolve any issues efficiently.

Product Quality and Selection

Lookfantastic.ae offers a vast selection of high-quality beauty products, ranging from skincare and makeup to body care and hair care. The website stocks products from many popular brands, including Clinique, Est?e Lauder, and L'Oreal. The site also offers various niche and emerging brands, making it an excellent option for people looking for innovative and unique beauty products.

Website Usability

Lookfantastic.ae is designed to offer an intuitive browsing experience, with clear menus and categories making it easy to find products. The website is also visually appealing, with high-quality product images and a sleek layout.

Returns and Exchanges

Lookfantastic.ae offers a returns policy that allows customers to return unwanted or faulty products within 14 days of delivery. However, some items are exempt from this policy, such as opened or used products. Customers are responsible for the shipping costs of returning products, and refunds are processed within 14 days of receiving the products.

Promotions and Discounts

Lookfantastic.ae regularly offers promotions and discounts on its products, making it a great option for customers looking for a deal. The store offers daily deals, weekly promotions, and seasonal discounts, with savings ranging from 10% to 50% off.

Reputation

Lookfantastic.ae has an excellent reputation among customers, with positive reviews for its products and customer service. The website has also won several awards, including the Best Online Retailer Award, highlighting its commitment to providing customers with an excellent shopping experience.

Payment Options

Lookfantastic.ae partners with various payment providers to offer customers a range of convenient payment options. Customers can pay for their purchases using credit or debit cards, PayPal, or other online payment systems.

Loyalty Programs

Lookfantastic.ae offers a loyalty program that rewards customers with points for their purchases. Customers can redeem their points for discounts or other rewards, making it a great option for frequent shoppers.

Customer Reviews

Customers have provided positive reviews for Lookfantastic.ae, highlighting the quality of its products, customer service, and website usability. The website also features customer reviews for each product, making it easier for customers to make informed purchasing decisions.

Community Involvement

Lookfantastic.ae is involved in various community initiatives, including supporting cancer charities and participating in international women's day events. The store is committed to making a difference in the communities it serves.

Shipping and Costs

Lookfantastic.ae offers free standard delivery in the UAE. The shipping time for customers outside the UAE may vary, with some products taking up to five to seven days to arrive. Customers can also pay for express shipping for quicker delivery times, with costs varying depending on the destination. In conclusion, Lookfantastic.ae is an excellent option for customers looking for high-quality beauty products, competitive pricing, and excellent customer service. With efficient shipping and a user-friendly website, Lookfantastic.ae offers a seamless and enjoyable shopping experience for all customers.