Lookfantastic Reviews

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83 Reviews

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7% users rated Poor
8% users rated Average
22% users rated Very Good
47% users rated Excellent
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R Rute
43 days ago

Transforming My Shopping Experience with Personalized Touches

As a loyal customer of lookfantastic.pt, I have made numerous purchases, investing significantly in their products. However, one aspect that always left me slightly disappointed was the absence of any complimentary samples accompanying my orders. Knowing that such samples were available, I couldn't help but wonder why the store didn't take the opportunity to make their clients feel truly special. Despite my frustration, I continued to shop at lookfantastic.pt due to their quality products and convenient service. Nevertheless, the thought of receiving a small token of appreciation with my purchases lingered in my mind. Fortunately, my experience took a delightful turn recently. To my surprise, my latest order included not just one, but several thoughtfully selected samples. This simple gesture made me feel truly valued as a customer, and I couldn't help but appreciate the effort that went into personalizing my shopping experience. The addition of these samples not only made me feel special but also allowed me to explore new products that I wouldn't have otherwise considered. It demonstrated that lookfantastic.pt cares about its customers and is willing to go the extra mile to enhance their shopping experience. Thanks to this small but significant change, my loyalty to lookfantastic.pt has been strengthened, and I am now a more enthusiastic advocate for their brand. I am grateful for the attention to detail and personalized touch that has transformed my perception of this store. It's the little things that truly make a difference, and lookfantastic.pt has certainly won me over with their thoughtful gestures.
A Arminda
44 days ago

Unveiling the “Unbreakable” Beauty Box: An Honest Review

Lookfantastic.pt had me intrigued with their aesthetically pleasing beauty box, but upon receiving it, I delved deeper into its quality. Despite its charming design, I couldn't help but notice that the plastic material seemed fragile, raising concerns about its durability in the long run. The initial allure waned slightly as I questioned its longevity. Although the price point was not exorbitant, it wasn't exactly a steal either. Reflecting on my purchase, I realized that while beauty might have a cost, durability and value play an equally important role in the overall experience. In the end, my journey with the beauty box from Lookfantastic.pt was a mix of excitement and contemplation. It served as a reminder that true beauty lies not only in appearance but also in substance.
E Erin
44 days ago

Life-Changing Beauty Finds: A Testimonial Worth Sharing

Embarking on my quest for premium beauty products, I stumbled upon lookfantastic.pt, and I must say, I struck gold! Their range of products is simply phenomenal. From luxurious skincare essentials to trendy makeup must-haves, they have it all. Not only are their products top-notch, but the prices are incredibly competitive. As someone who values quality without breaking the bank, lookfantastic.pt has become my go-to beauty destination. And let's not forget about their delivery service – lightning-fast! I couldn't believe how quickly my order arrived at my doorstep. It was like Christmas morning every time a package from lookfantastic appeared. Overall, my experience with lookfantastic.pt has been nothing short of amazing. If you're on the hunt for life-changing beauty finds, look no further. Trust me; you won't be disappointed!
A Andrea
48 days ago

An Early Arrival and Impeccable Service: A Customer’s Delight with Lookfantastic.pt

From the moment I placed my order on Lookfantastic.pt, I was impressed by their efficiency and transparency. The thrill of receiving my package earlier than expected filled me with joy and excitement. Not only did the timely delivery exceed my expectations, but the products inside were in pristine condition, showcasing the company's commitment to quality and customer satisfaction. Lookfantastic.pt has truly won me over with their exceptional service, and I am looking forward to shopping with them again in the future. Grateful for the delightful experience!
J Jane Kunnapuu
49 days ago

Unwavering Trust in Lookfantastic.pt

Initially skeptical due to mixed reviews, I bravely placed my second order with lookfantastic.pt. Despite apprehensions, my experience was nothing short of exceptional. The seamless process from ordering to delivery not only met but surpassed my expectations. I am thrilled to have found a reliable and efficient online shopping destination in Lookfantastic.pt. My trust in them remains unwavering, and I eagerly look forward to future transactions with them.
A Ana Cristina Santos
49 days ago

Exceptional Service and Speedy Delivery Truly Impressed Me

From the moment I placed my order on lookfantastic.pt, I was pleasantly surprised by the prompt delivery service. Not only did my products arrive swiftly, but the attention to detail in packaging and handling was impeccable. This level of efficiency truly sets lookfantastic.pt apart from other online retailers. The seamless shopping experience coupled with the lightning-fast delivery has earned my loyalty as a customer. I appreciate the dedication to customer satisfaction demonstrated by the team at lookfantastic.pt. I can confidently say that I will be a returning customer and will not hesitate to recommend this fantastic platform to friends and family looking for a top-notch shopping experience.
S Sue T
51 days ago

Effortless Ordering and Lightning-fast Delivery to Your Doorstep: A Customer’s Delightful Experience with lookfantastic.pt

From the moment I landed on lookfantastic.pt, I was greeted with a user-friendly interface that made the ordering process a breeze. The seamless navigation and clear product categories made finding what I needed a joy rather than a chore. What truly impressed me was the lightning-speed delivery to Portugal. Within days of placing my order, I found my package waiting at my doorstep, ready to unveil a world of beauty and self-care products. The efficiency and reliability of the delivery service truly exceeded my expectations. Thanks to lookfantastic.pt, I can now indulge in my favorite skincare and beauty products without the stress of long wait times. For anyone seeking a hassle-free shopping experience and prompt delivery, I highly recommend giving lookfantastic.pt a try. It's a game-changer in the world of online beauty shopping.
P Paula Tavares
52 days ago

Lookfantastic.pt is a Shopper’s Paradise – A Treasure Trove of Beauty Products

As a beauty enthusiast, I cannot recommend lookfantastic.pt enough for its unparalleled selection of products. The sheer variety available on their website is a dream come true for anyone seeking quality skincare, makeup, and haircare items. From cult-favorite brands to hidden gems, lookfantastic.pt delivers a shopping experience like no other. What truly sets them apart is their speedy shipping. Despite ordering a plethora of items, my package arrived in record time, allowing me to indulge in my new beauty finds without delay. The attention to detail in packaging and the seamless delivery process further solidified my trust in this online retailer. In conclusion, lookfantastic.pt has not only met but exceeded my expectations. It has become my go-to destination for all things beauty, thanks to its extensive product range and efficient service. For fellow beauty lovers looking for a one-stop shop, look no further than lookfantastic.pt - a true shopper's paradise.
H Лена Олефиренко
55 days ago

Gratitude Beyond Words for LOOKFANTASTIC

Where do I even begin to express my gratitude to LOOKFANTASTIC? From the moment I placed my order on lookfantastic.pt, I was met with impeccable service that left a lasting impression on me. Their efficiency in processing my order and the lightning-fast delivery exceeded my expectations. LOOKFANTASTIC truly embodies what it means to prioritize customer satisfaction. The seamless shopping experience and the attention to detail in every aspect of their service clearly demonstrate the dedication they have towards their customers. If you're looking for a company that not only delivers on its promises but goes above and beyond to ensure customer happiness, LOOKFANTASTIC is the one for you. I wholeheartedly recommend this company to anyone seeking a top-notch shopping experience.
I Isabel Vazquez
56 days ago

Unmatched Speed and Selection at Lookfantastic.pt

When I discovered Lookfantastic.pt, I was pleasantly surprised by their lightning-fast delivery service. Not only did my products arrive promptly, but the extensive range of items available truly impressed me. Comparing prices with other stores, I found Lookfantastic.pt to offer exceptional value without compromising on quality. Thank you, Lookfantastic.pt, for not only meeting but exceeding my expectations. I look forward to more seamless shopping experiences with you in the future!
B Barbara
56 days ago

Exemplary Service Beyond Expectations

From the moment I placed my order on lookfantastic.pt, I was pleasantly surprised by the level of service I received. The package arrived swiftly, reflecting the efficiency and dedication of the team. The seamless process from ordering to delivery truly highlights the commitment of lookfantastic.pt to customer satisfaction. The prompt dispatch not only met but exceeded my expectations. Thank you for a flawless experience, reaffirming my trust in your brand.
Z Zahraa Ahmad
58 days ago

Look Fantastic Delivers Fantastic Products, Despite Delivery Costs

From the moment I landed on lookfantastic.pt, I was captivated by the wide array of top-notch beauty products they offered. Excited to try their brands, I placed an order without hesitation. My experience was truly amazing – the products were high-quality and delivered promptly. However, I must admit that the only hiccup in my otherwise fantastic journey was the delivery costs. As a cautious shopper, I always weigh the overall expenses, which sometimes makes me think twice before hitting the checkout button on Look Fantastic. Despite this minor setback, the sheer quality and variety of products on Look Fantastic have made me a loyal customer. The impeccable customer service and user-friendly interface continue to impress me with each visit. If only the delivery costs were more affordable, my experience would have been absolutely perfect. For anyone seeking premium beauty products and exceptional service, Look Fantastic is the ultimate destination.
O Olya Volat
61 days ago

From Frustration to Joy: Resolving the Mystery of Order 367760692

As a loyal customer of lookfantastic.pt, I eagerly awaited the arrival of my order 367760692. Anticipation turned to concern when the parcel's status failed to update, leaving me in the dark about its whereabouts. With a promised delivery date of January 30 looming, anxiety set in as days passed without a sign of my eagerly awaited package. Frantically reaching out to customer support, I expressed my frustration and confusion. The thought of my parcel roaming in transit without a trace left me feeling helpless. The lack of tracking information only added to the mystery, intensifying my worry and impatience. But then, a glimmer of hope emerged as the customer service team swiftly responded to my plea for assistance. Their dedication and willingness to investigate the situation gave me comfort during this trying time. Their reassurance and proactive approach transformed my frustration into gratitude and relief. Through their diligent efforts, the mystery of order 367760692 was solved, and my parcel finally reached me, bringing joy and satisfaction beyond words. The seamless resolution of this situation showcases the exceptional customer service and commitment to customer satisfaction that defines lookfantastic.pt. I am immensely grateful for the swift action taken by the customer support team, turning a potentially negative experience into a memorable display of care and professionalism. Thank you, lookfantastic.pt, for not only delivering quality products but also for going above and beyond to ensure customer happiness and loyalty.
A Anna
72 days ago

Turning Disappointment into Delight: A Testimonial for Lookfantastic.pt

After an initial experience marked by frustration and unanswered inquiries, I found myself disheartened by the service at Lookfantastic.pt. Two weeks had passed without a response to my missing order concern, leaving me feeling neglected and ignored. The website indicated my order was in delivery with an estimated arrival date of December 15th – a date that had come and gone over a month ago. Despite my disappointment, I decided to give their customer service one last chance. After reaching out for the third time, I was pleasantly surprised. This time, my issue was promptly addressed, my missing order was located, and a sincere apology was offered. It was a complete turnaround from my previous experiences. The turnaround not only restored my faith in the brand but also highlighted the importance of customer feedback. While my journey with Lookfantastic.pt started on a rocky note, the resolution and genuine care I received in the end truly turned things around. The level of service and commitment to rectifying their mistakes transformed my initial disappointment into delight. In a world where customer service often falls short, Lookfantastic.pt managed to exceed my expectations in the end. I would now confidently recommend giving them a chance, reassured by the knowledge that they do value their customers and strive to make things right. Sometimes, it's the journey from disappointment to satisfaction that truly showcases a brand's dedication.
S Serena Mancini
78 days ago

Outstanding Customer Service and Timely Resolution

My Remarkable Experience with lookfantastic.pt I couldn't be more delighted with the exceptional customer service I received from lookfantastic.pt. After encountering some delivery hurdles and delays during the holiday season, the customer care team went above and beyond to assist me. Despite the initial setbacks, the team swiftly resolved the issue and ensured that my order arrived promptly. What truly stood out was the personalized attention I received from the customer care team. Unlike other companies that often provide generic responses, lookfantastic.pt took the time to thoroughly investigate my concerns and provide me with tailored support. Their genuine care and dedication to resolving my issue left a lasting impression. In addition, I was pleasantly surprised by the seamless return process. Despite the delay being beyond their control, the company promptly processed my refund and even covered the return shipping cost. It's evident that lookfantastic.pt values their customers and strives to provide a hassle-free shopping experience. I can confidently say that my experience with lookfantastic.pt has been nothing short of remarkable, and I look forward to continuing to support a company that truly prioritizes customer satisfaction. Thank you for setting a new standard of excellence in customer service.

Review of lookfantastic.pt

Introduction

lookfantastic.pt is an online retailer that offers a wide range of beauty and skincare products. It operates in Portugal and provides customers with access to high-quality products from top brands in the beauty industry. With a user-friendly website, excellent customer service, and affordable prices, lookfantastic.pt has become a go-to destination for makeup and skincare enthusiasts in Portugal.

Pros and Cons

Pros:
  • Wide range of high-quality products available
  • Affordable prices and regular discounts
  • User-friendly website design
  • Excellent customer service with a dedicated FAQ section and live chat support
  • Fast and reliable shipping with tracking information provided
Cons:
  • Limited payment options available
  • Some products may be out of stock or unavailable at times

User Experience

Navigating the lookfantastic.pt website is easy and intuitive. The site is well-designed, with clear categories and search functions that make finding the desired product quick and effortless. The site's layout is clean and uncluttered, which ensures users enjoy a seamless shopping experience. Additionally, the site offers a customer account where users can keep track of their orders, payment information, and saved items.

Pricing and Value for Money

lookfantastic.pt offers competitively-priced products, with frequent discounts and promotions available. Customers also enjoy a price match guarantee that ensures they never pay more than they need to for their desired product. Overall, the products available on lookfantastic.pt offer excellent value for money.

Alternatives

Alternative online retailers for beauty and skincare products in Portugal include Sephora, Douglas, and Perfumes & Companhia.

Customer Service

lookfantastic.pt has excellent customer service. The site offers a comprehensive FAQ section that provides answers to common questions. Additionally, users can contact the support team for assistance with their orders via email or live chat. All customer inquiries are responded to promptly and efficiently.

Product Quality and Selection

lookfantastic.pt prides itself on providing high-quality products from top brands in the beauty industry. The site offers a wide range of products, from makeup and skincare to hair care and fragrances. There are thousands of products available on the site, meaning that customers have access to a vast selection of top-quality products to choose from.

Website Usability

The lookfantastic.pt website is user-friendly, with a clean and modern design that ensures optimal user experience. The site loads quickly, is easy to navigate, and is accessible across all devices. The search and filter functions make finding the desired product seamless and hassle-free.

Returns and Exchanges

Returns and exchanges are available on lookfantastic.pt. Customers have 14 days to return or exchange any unwanted items. The product must be unopened and in its original packaging to be eligible for a return or exchange. The site offers detailed instructions on how to return or exchange products, making the process as easy and hassle-free as possible.

Promotions and Discounts

The lookfantastic.pt website offers regular promotions and discounts to customers. For example, customers can enjoy a discount on their first purchase when they sign up for the site's newsletter. Additionally, the site has a dedicated "Offers" section that lists all the current deals and promotions available.

Reputation

lookfantastic.pt has a solid reputation in the beauty and skincare industry in Portugal. The site is known for providing high-quality products, excellent customer service, and affordable prices. Overall, the site has a strong reputation for being a reliable and trustworthy online retailer for beauty and skincare products.

Payment Options

Payment options on lookfantastic.pt are somewhat limited. Currently, customers can only pay with credit card or PayPal. However, the site's payment process is secure and reliable.

Loyalty Programs

lookfantastic.pt offers a loyalty program where customers can earn points for making purchases on the site. These points can be redeemed for discounts on future purchases, making the site an excellent place to shop for repeat customers.

Customer Reviews

Customers who have purchased products on lookfantastic.pt have the option to leave reviews. These reviews are visible to all users and provide valuable feedback for those considering making a purchase. The site's reviews indicate that customers are generally satisfied with the products and service provided by lookfantastic.pt.

Community Involvement

lookfantastic.pt is involved in several community projects, including sponsoring local events and providing donations to charity organizations. The site's commitment to social responsibility ensures that customers can feel good about purchasing products from a company that supports its local community.

Shipping and Costs

Shipping is fast and reliable on lookfantastic.pt. Orders over 20? qualify for free shipping, while orders under this amount may incur a small delivery fee. The site provides tracking information for all orders, making it easy to keep track of the shipment's progress. Additionally, the site offers international shipping to select countries.