Users Voice for Lookoptic

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Lookoptic Overall rating
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Review article published on: 11 Nov 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 3.3 3.1 5 3
Feb 2023 5 5 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Lookoptic Review by

Introduction: is an online store that provides eyeglasses designed to fit different face shapes and styles. The company produces trendy and affordable eyewear for men and women, including prescription glasses, blue-light glasses, and reading glasses. Customers can explore the website for different frame shapes such as oval, round, square, and rectangular, as well as other categories like color or metal type. The website also provides online shopping for accessories, such as cases and cleaning cloths.

Pros and Cons:

  • Offers high-quality, fashionable eyewear at affordable prices
  • Provides a wide variety of glasses to suit different preferences
  • Offers a virtual try-on that enables customers to preview the glasses on their face before purchasing
  • Provides free shipping and returns
  • Does not offer a home try-on service
  • Only accepts returns and exchanges within 30 days of purchase
  • Does not have a brick-and-mortar retail store, which may pose a challenge for customers who prefer to purchase in-person

User Experience: provides a user-friendly experience for customers. The website is well-organized with intuitive navigation that allows customers to browse through different categories of frames easily. The virtual try-on feature is an essential tool that helps customers visualize how the glasses would look on their faces. The website is also responsive and adapts to different screen sizes, making it accessible on mobile devices.

Pricing and Value for Money: offers affordable prices and excellent value for money. The prices of glasses range from $38 to $68, depending on the style and type of glasses. Prescription lenses are included in the pricing, making it a great deal for customers who need visual correction. The website also provides occasional promotions and discounts that offer additional savings to customers.


Some notable alternatives to include Warby Parker, Zenni Optical, and EyeBuyDirect. These websites provide similar products that cater to specific audience preferences. They also offer unique features like a home try-on option, which is not available on Customers can explore these alternative websites and compare pricing, product quality, and customer service.

Customer Service: offers excellent customer service through various channels. Customers can reach out to the company by email or phone for inquiries, feedback, and concerns. The website also provides a comprehensive FAQ section that addresses frequently asked questions regarding shipping, returns, and warranties.

Product Quality and Selection: offers high-quality eyewear that meets industry standards. The glasses are made with durable materials that ensure longevity and comfort. The company collaborates with experienced manufacturers to produce different styles that cater to the varying needs of customers. Customers can choose from a vast selection of frames that include classic, modern, and chic designs.

Website Usability: is a user-friendly website that is easy to navigate. The website has a modern design with aesthetics that are appealing to the customers. The virtual try-on feature is prominently displayed on the website, making it easily accessible for customers. The website also provides a clear and concise checkout process that makes it easy for customers to complete their purchase.

Returns and Exchanges: accepts returns and exchanges within 30 days of purchase. The company provides free return shipping for customers in the US. The website also offers a hassle-free return policy that enables customers to initiate a return or exchange process easily. The company provides a warranty on all of its glasses in the unlikely event that a customer receives a defective or damaged product.

Promotions and Discounts: provides occasional promotions and discounts to customers. Customers can subscribe to the company's email list to receive updates on new products, promotions, and discounts. The website also provides a referral program that offers a discount to customers who refer their friends and family to

Reputation: has a positive reputation amongst its customers. The company has a 4.5-star rating on Trustpilot, with customers praising the quality of the glasses, the quick shipping, and the customer service. The company also has a strong social media presence, with active accounts on Instagram, Facebook, and Twitter.

Payment Options: accepts various payment methods, including credit/debit cards, PayPal, Apple Pay, and Google Pay. The website provides a secure checkout process that ensures the safety of customer information.

Loyalty Programs: does not offer a loyalty program at this time. However, the website provides occasional promotions and discounts to customers, which offers an opportunity for loyal customers to save money on their purchases.

Customer Reviews:

Customers have left numerous positive reviews regarding their experience with Customers appreciate the quality of the glasses, the affordable prices, and the hassle-free return policy. The virtual try-on feature is also a highly praised feature that offers customers an interactive shopping experience.

Community Involvement: does not showcase any significant community involvement on its website or social media accounts.

Shipping and Costs: offers free shipping to customers in the US. The company ships orders within 2-4 business days and provides tracking information for all shipments. Customers can also choose expedited shipping for an additional fee. International shipping is available and subject to additional fees and customs duties.