Lordandtaylor Reviews

Voted Poor (2/5)

81 Votes

81 Reviews

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In the Big Sales category

Pie-Chart Analysis

20% users rated Terrible
31% users rated Poor
12% users rated Average
28% users rated Very Good
9% users rated Excellent
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Introduction:

Lordandtaylor.com is a one-stop-shop for trendsetting clothes, shoes, and accessories for both men and women. With over 190 years of experience, Lord and Taylor have become a global leader in providing a seamless shopping experience to customers.

Pros and Cons:

Pros:
  • Great selection of stylish clothing for men and women.
  • Reasonable pricing on high-quality items.
  • Easy-to-use website with great search features.
  • Free shipping and returns on most items.
  • Excellent customer service and returns policy.
Cons:
  • Some items may be expensive for those on a tight budget.
  • Stock levels can fluctuate frequently, making it difficult to find certain items at times.

User Experience:

Lordandtaylor.com offers a great user experience, with a clean, easy-to-use design that allows users to browse through the store's offerings effortlessly. The search and filter features make finding specific items a breeze, and the checkout process is quick and straightforward.

Pricing and Value for Money:

Lordandtaylor.com offers competitive pricing on high-quality clothing, shoes, and accessories for both men and women. While some items may be expensive for those on a tight budget, customers can be sure they are receiving good value for money in exchange for quality products.

Alternatives:

Some alternatives to Lordandtaylor.com include Macy's and Nordstrom, both of which offer similar selections of clothing, shoes, and accessories for both men and women.

Customer Service:

Lordandtaylor.com provides excellent customer service, with knowledgeable agents available to assist customers with any issues or questions they may have. The returns policy is also customer-friendly, with free returns on most items.

Product Quality and Selection:

Lordandtaylor.com provides a great selection of high-quality clothing, shoes, and accessories for both men and women. The items are stylish and modern, and customers are sure to find something that suits their taste.

Website Usability:

Lordandtaylor.com offers an easy-to-use website with great search features that allow users to find what they are looking for quickly. The checkout process is quick and straightforward, making shopping on the site a seamless experience.

Returns and Exchanges:

Lordandtaylor.com offers free returns and exchanges on most items, making it easy for customers to return or exchange items if they are not satisfied with their purchase.

Promotions and Discounts:

Lordandtaylor.com offers regular promotions and discounts on selected items, allowing customers to save money while still enjoying high-quality products.

Reputation:

Lordandtaylor.com has an excellent reputation for providing high-quality products and exceptional customer service. With over 190 years of experience, the company has become a global leader in providing a seamless shopping experience to customers.

Payment Options:

Lordandtaylor.com accepts a variety of payment options, including credit and debit cards, PayPal, and Apple Pay, making it easy for customers to complete their purchases.

Loyalty Programs:

Lordandtaylor.com does not currently offer a loyalty program. However, customers can sign up for the company's email list to receive regular updates on new products and promotions.

Customer Reviews:

Customers have provided positive feedback on Lordandtaylor.com, citing the company's quality products, excellent customer service, and customer-friendly returns policy.

Community Involvement:

Lordandtaylor.com supports various charitable organizations and initiatives, including the Breast Cancer Research Foundation and St. Jude Children's Research Hospital.

Shipping and Costs:

Lordandtaylor.com offers free shipping on most items. The cost for expedited shipping varies depending on the item and destination, but customers can select their preferred shipping method at checkout.