Users Voice for Lornajane

82% users rated Terrible
7% users rated Poor
0% users rated Average
3% users rated Very Good
7% users rated Excellent
Pie Chart Review Representation for Lornajane
Lornajane Overall rating
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Review article published on: 27 Jan 2023

Last updated by on 27 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.4 3.8 4.5 3.9 5 2.3
Oct 2022 1.5 4.2 4 4.7 1 3.6
Nov 2022 1 2.8 4.2 3.8 5 5
Dec 2022 5 5 5 5 5 1.8
Jan 2023 1.2 3.4 5 4.2 2 5
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Recommended by 407+ verified customers on Trustpilot

'Poor'
Based on 407 reviews

Lornajane Recent User Reviews

User Rating

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Reviewer Name: Ron

Review Submission Date: 2022-12-22

Review Title: No cash, no me.
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Review Description: Doesn't except cash - our legal tender. Just a simp company to the government. Ah well, plenty of other places to shop. Hope this backfires on your company big time. No cash, no me.

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Reviewer Name: Ashleigh Wycherley

Review Submission Date: 2022-12-08

Review Title: Love of LJ now lost.
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Review Description: Use to love this brand, their garments were high quality and lasted a life time - NOT ANYMORE! Only five months ago, I purchased a pair of leggings, for walks and leisure wear and they are now unwearable with holes at the seams of the inner thighs. I spoke to a LJ representative and they pretty much said ‘too bad’, even with my receipt and photos they couldn’t offer me anything. I may as well buy cheap active wear if the LJ company makes garments, low in quality and a short lifespan as well.

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Reviewer Name: Regina

Review Submission Date: 2022-12-03

Review Title: Wanted to buy a bra and pay cash
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Review Description: Wanted to buy a bra and pay cash . Didn’t happen as they don’t accept cash . Well that’s fine , but I won’t return . Keep lose your customers

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Reviewer Name: Anna Cherry

Review Submission Date: 2022-11-30

Review Title: Ankle biter leggings bought as a gift…
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Review Description: Ankle biter leggings bought as a gift were much too short. I am currently unable to return them due to an IT glitch on Lorna Jane's website and they refuse to refund the postage. Terrible customer service, product not as described; would not recommend.

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Reviewer Name: Sam

Review Submission Date: 2022-11-15

Review Title: $100 on a pair of flashdance pants
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Review Description: $100 on a pair of flashdance pants. The buttons don't fit in the button holes. Not just tight, they simply will not go through, all 4 buttons. Called a store, apparently they are all like this. Why would you sell such a sub standard, faulty product knowingly. Something for ACCC perhaps.

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Reviewer Name: Allison Thompson

Review Submission Date: 2022-11-13

Review Title: I went Xmas shopping to buy my girls…
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Review Description: I went Xmas shopping to buy my girls some clothes. It came to about $600 and I wasn’t allowed to pay cash so I walked out and brought it somewhere else. It’s still legal tender in Australia. Lost us as customers now.

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Reviewer Name: Margaret

Review Submission Date: 2022-11-09

Review Title: I have been into one of your stores now…
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Review Description: I have been into one of your stores now on two occasions and both times I couldn’t purchase anything due to your store at Tea Tree Plaza and Glenelg not accepting cash which is apparently your new policy. Because you do not accept cash I will no longer be a customer of Lorna Jane .

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Reviewer Name: Jiang

Review Submission Date: 2022-11-03

Review Title: Horrible quality
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Review Description: Hello, I am not usually a person who has complaints to this extremity. However, I am utterly disappointed in my Lotus leggings. I have only worn them a few times and today they ripped before I could even put them on. The thigh is now ripped and I no longer can wear them. The material is seriously terrible. After only a few washes the material has started to pill up and now there are balls of lint which is so hard to remove. After all I won’t ever buy from Lorna again!

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Reviewer Name: Talia J

Review Submission Date: 2022-10-29

Review Title: Poor quality and designs
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Review Description: Lorna Jane used to be amazing, 10 years ago! The quality, the unprecedented designs, loved it. And then bit by bit the quality started going down. The leggings used to last for a couple of years, now 3-6 months and you can throw them out! The designs are also quite ugly now. It’s a shame such a fantastic brand went south! Used to be the only activewear brand in my closet, now have to find alternatives.

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Reviewer Name: Laura

Review Submission Date: 2022-10-24

Review Title: No longer accepting cash.
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Review Description: Went in store to make a purchase, like so many others told no longer accepting cash payments. Quite poor that there is no signage at the cash register stating so as I would not have looked in store. Could at least give people a heads up prior to making a payment. Highly doubt I will be back, will take my business and money elsewhere.