Users Voice for Lovehoney
1% users rated Poor
1% users rated Average
4% users rated Very Good
86% users rated Excellent
Rate Lovehoney Coupons Store
| Sep 2022 | 4.7 | 3.7 | 1.4 | 4.5 | 4.8 | 3.9 |
|---|---|---|---|---|---|---|
| Oct 2022 | 4.8 | 2.5 | 1 | 4 | 4.8 | 4.7 |
| Nov 2022 | 4.3 | 3 | 5 | 4.2 | 4.9 | 3.8 |
| Dec 2022 | 5 | 5 | 2.2 | 5 | 5 | 5 |
| Mar 2023 | 3.9 | 5 | 5 | 5 | 4.8 | 4.2 |
| Line Chart for Rating of peer stores |
lovehoney.ca
rakuten.com
agoda.com
pureformulas.com
framesdirect.com
everyplate.com
Detailed Lovehoney Review by Aisha Bachlani
Introduction
Lovehoney.ca is a leading online retailer of sex toys, lingerie, and adult products in Canada. With a vast selection of high-quality products and competitive pricing, Lovehoney.ca has established a loyal customer base and a strong reputation in the adult toy industry.Pros and Cons
Pros:- Wide selection of adult products
- Competitive pricing
- High-quality products from reliable brands
- Discreet shipping and packaging
- Some products may be out of stock or unavailable
- Shipping can take longer than expected
User Experience
Lovehoney.ca offers a user-friendly interface, making it easy for customers to find and purchase products. The website is well-designed, providing clear product descriptions and images to assist customers in making informed purchasing decisions. Additionally, Lovehoney.ca offers discreet billing and shipping, ensuring that clients receive their products in a confidential and non-judgmental manner.Pricing and Value for Money
Lovehoney.ca offers competitive pricing and excellent value for money, especially considering the high-quality products and wide selection available. Lovehoney.ca also provides regular sales and promotions that can help customers save even more.Alternatives
Lovehoney.ca faces competition from other online retailers such as PinkCherry and covenansex.com. However, due to its vast selection, competitive pricing, and customer-oriented services, Lovehoney.ca stands out as a reliable and reputable choice for adult toy purchases.Customer Service
Lovehoney.ca has a reputation for excellent customer service, providing a comprehensive FAQ page and contacting clients promptly in response to inquiries or issues. The customer service team is friendly, knowledgeable, and helpful, ensuring that clients receive prompt assistance when needed.Product Quality and Selection
Lovehoney.ca offers a vast selection of adult toys, lingerie, and other products from reputable brands, ensuring high-quality offerings. The company regularly updates its product selection, providing customers with the latest products and technologies in the adult toy industry.Website Usability
The Lovehoney.ca website is well-designed and user-friendly, providing clear product descriptions and images to facilitate purchasing decisions easily. Additionally, the website features a ratings and reviews system that allows customers to review and rate specific products, providing informative feedback for other customers.Returns and Exchanges
Lovehoney.ca offers a comprehensive returns and exchanges policy, providing up to 60 days for unworn and unopened products to be returned or exchanged. The company also offers a free return shipping policy for customers in Canada, ensuring hassle-free returns and exchanges.Promotions and Discounts
Lovehoney.ca provides regular sales and promotions, discounts, and coupon codes, making it easy for customers to save money while purchasing high-quality adult products.Reputation
Lovehoney.ca has an excellent reputation in the adult toy industry, thanks to years of dedicated customer service and high-quality products. The company has received numerous positive reviews and testimonials from satisfied customers, attesting to its reliability and professionalism.Payment Options
Lovehoney.ca accepts various payment options, including major credit cards, PayPal, and Afterpay. The company ensures a secure and encrypted payment process, providing customers with peace of mind when making purchases online.Loyalty Programs
Lovehoney.ca offers a loyalty program called "Honey Rewards," providing clients with points for each purchase made, as well as for referring friends and leaving product reviews. Customers can redeem their points for discounts and promotions, enabling them to save money while purchasing high-quality adult products.Customer Reviews
Lovehoney.ca has received numerous positive reviews from satisfied customers, attesting to its reliability, quality products, and excellent customer service. The website features a ratings and reviews system, enabling customers to share their experiences with specific products and provide helpful feedback for other customers.Community Involvement
Lovehoney.ca has a reputation for community involvement, regularly sponsoring events and fundraisers that promote sex positivity and inclusivity.Shipping and Costs
Lovehoney.ca offers discreet and efficient shipping, delivering products in plain brown boxes to ensure client privacy. Shipping costs vary based on the delivery location, but the company offers a flat-rate shipping option to Canadian customers that provides free shipping deals for orders over $49.Lovehoney Recent User Reviews
Duration
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Reviewer Name: Ashley Chapman
Review Submission Date: 2022-12-22
Review Title: AMAZING quality of leather and…
Review Submission Date: 2022-12-22
Review Title: AMAZING quality of leather and…
Review Description: AMAZING quality of leather and construction. Quick shipping, too. LOVED the experience and look forward to more shopping.
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Reviewer Name: B&K
Review Submission Date: 2022-12-22
Review Title: First time using love honey
Review Submission Date: 2022-12-22
Review Title: First time using love honey
Review Description: First time using love honey. Had some great selection. Good description and reviews. Easy check out. Purchase amount before free shipping was a little higher then expected however, the items arrived two days earlier then expected. So, we got to have some fun earlier then expected as well :).
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Reviewer Name: R. Wood
Review Submission Date: 2022-12-22
Review Title: Efficient and professional
Review Submission Date: 2022-12-22
Review Title: Efficient and professional
Review Description: Efficient and professional. Good communication, seamless delivery, all products in shipment delivered as ordered.
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Reviewer Name: Stephane
Review Submission Date: 2022-12-20
Review Title: Brutal return policy
Review Submission Date: 2022-12-20
Review Title: Brutal return policy
Review Description: Brutal return policy. Not easy to return brand new, never opened products in original package simply returned. They don’t even respond to emails. I’d give a negative 5 if an option. Won’t trust a company that doesn’t walk its talk.
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Reviewer Name: GM
Review Submission Date: 2022-12-20
Review Title: Canadians be aware of these crooks
Review Submission Date: 2022-12-20
Review Title: Canadians be aware of these crooks
Review Description: Canadians be aware of these crooks. Products are garbage and 100% worry free shopping is a lie. They refuse to return anything and will charge you to make a return of unused in package items. Stick to pink cherry who actually have real customer service.
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Reviewer Name: nightroad
Review Submission Date: 2022-12-19
Review Title: Great company, takes privacy policy seriously
Review Submission Date: 2022-12-19
Review Title: Great company, takes privacy policy seriously
Review Description: I have made 2 purchases online and overall I am very happy with them. First purchase arrived and was as-promised and discreet. The next delivery was poorly taped, and arrived partially damaged/opened. I received everything, but privacy was an issue. Lovehoney immediately resolved the issue, and sincerely apologized for the privacy issue that they takr seriously. Very happy with service.
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Reviewer Name: Simone
Review Submission Date: 2022-12-18
Review Title: The unit I bought was on sale
Review Submission Date: 2022-12-18
Review Title: The unit I bought was on sale
Review Description: The unit I bought was on sale. Price was as advertised and delivery was speedy. Do you networks well. I would buy again from them.
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Reviewer Name: Sherri
Review Submission Date: 2022-12-18
Review Title: Love It!!
Review Submission Date: 2022-12-18
Review Title: Love It!!
Review Description: Everything went so smooth from the minute the order was placed! Quick delivery, discreet packaging!! Prices and selection of products are very good! My items came in 2 separate boxes, there was room to put everything in one box, this would save shipping costs.
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Reviewer Name: Kevin Tonne
Review Submission Date: 2022-12-17
Review Title: Don’t pick 2 day delivery.
Review Submission Date: 2022-12-17
Review Title: Don’t pick 2 day delivery.
Review Description: I knew my timing was tight as I had 12 days until I left on a trip. I chose and paid for 2 day shipping to ensure that the product would be delivered on time. Order was placed at the end of November, supposedly shipped on December 2nd but didn’t not receive within the 12 days. Still haven’t received as of Dec 16th but I am also not at home.
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Reviewer Name: Gabriel
Review Submission Date: 2022-12-16
Review Title: Lovehoney review
Review Submission Date: 2022-12-16
Review Title: Lovehoney review
Review Description: Customer service is amazing and ordering is so easy on this website aswell as you can return items but I never needed to as everything I order was as advertised!
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