Lovehoney Reviews

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183 Reviews

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In the Sex Toy Store category

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5% users rated Terrible
1% users rated Poor
2% users rated Average
2% users rated Very Good
90% users rated Excellent
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B Barry Russell
13 days ago

Great service

My review for lovehoney.com.au the product arrived before time in discreet packaging and was perfect for our needs..
R Rhonda G
14 days ago

Exceeded Expectations: A Genuine Lovehoney.com.au Review

I recently purchased a product from lovehoney.com.au and I am delighted to say it was exactly as described. The item not only met but exceeded my expectations, and I couldn't be happier with my purchase. The online shopping experience was seamless, and I was particularly impressed by the prompt and discreet shipping. I highly recommend lovehoney.com.au to anyone looking for high-quality products and exceptional service. Thank you for providing such an excellent shopping experience!
D Danny Bemmerl
14 days ago

Fast delivery time

My review for lovehoney.com.au Fast delivery time, discrete and well packaged.
A angela williams
15 days ago

Love honey customer service is amazing

My review for lovehoney.com.au Love honey customer service is amazing. Quick replies and always helpful. This is the best online shopping experience
J Jaqui
16 days ago

Gotta love Lovehoney

My review for lovehoney.com.au Lovehoney always have great prices. Great customer service, and great products...
R RC
16 days ago

Bought from them several times over the…

My review for lovehoney.com.au Bought from them several times over the years. Fast quality shipping. Quality products. In my opinion it's the safest and most reliable place to get your sex toys.
T Tenneale Blackledge
16 days ago

An Unforgettable Experience with LoveHoney: A Customer’s True Delight

When I stumbled upon LoveHoney's website (loveHoney.com.au), I was skeptical about finding quality products without breaking the bank. However, to my surprise, not only did they deliver on their promise, but they exceeded my expectations. Their range of products is not only diverse but also top-notch in quality. From the moment I made my first purchase, their exceptional customer service stood out from the crowd. In a world where genuine care can be rare, LoveHoney's dedication to their customers truly shines through. As I continue my journey as a loyal customer, I have full confidence in LoveHoney and their ability to provide outstanding service and products. I can't wait to explore more of what they have to offer in the years to come.
A Alexis Ball
18 days ago

Disappointed by Sizing Discrepancy, But Impressed by Service

I recently purchased an item from lovehoney.com.au and was initially pleased with the fast shipping and smooth transaction process. However, my excitement quickly turned into disappointment upon trying on the item. The product was labeled as "one size fits all," but unfortunately, this was not the case. As someone who typically wears a size 8 with a size 12 bust, I found the item to be slightly oversized, failing to provide the secure and flattering fit I had anticipated. Instead of accentuating my figure, the garment hung loosely, hindering my ability to move comfortably. While the experience left me disheartened, I appreciated the quality of the materials used in the product. The cut and design, while not suitable for my body type, displayed promising craftsmanship. Though I may attempt to repurpose the item for novelty purposes, I cannot deny my disappointment in the sizing discrepancy. I believe that providing more size options or clearer size guidelines would significantly enhance the overall customer experience. Despite this setback, I must commend the exceptional service provided by lovehoney.com.au. The seamless purchasing process and efficient shipping are undoubtedly commendable, and they have undoubtedly earned my respect in this regard. In conclusion, while I may not have had the ideal experience with the product, I cannot overlook the brand's commitment to customer satisfaction and their admirable service standards.
M marc young
18 days ago

Turning Frustration into Satisfaction: A True Lovehoney Experience

As a loyal customer of Lovehoney, I eagerly purchased the Blow Master, filled with excitement about the pleasure it could bring. However, my initial enthusiasm quickly turned into disappointment when the product stopped working after just two uses, despite trying brand-new batteries. Feeling frustrated, I reached out to Lovehoney's customer service for help. Unfortunately, the replies I received seemed automated and generic, failing to address the core of my issue. Despite the initial setback, my faith in Lovehoney was soon restored. The dedicated customer support team stepped in, going above and beyond to rectify the situation. They not only solved the problem with the Blow Master but also ensured that I felt valued and heard as a customer. Thanks to Lovehoney's commitment to customer satisfaction, what started as a disappointing experience transformed into a truly satisfying one. I am grateful for their unwavering support and dedication to ensuring that every customer's experience is nothing short of exceptional. If you're looking for a company that truly cares about its customers and stands behind its products, look no further than Lovehoney.
E EveB
19 days ago

Ordering and paying were very easy

My review for lovehoney.com.au Ordering and paying were very easy. I appreciated the discrete packaging - my grandchild accepted delivery! I have not used the product but it is as represented.
C Customer
19 days ago

This was our first purchase from…

My review for lovehoney.com.au This was our first purchase from lovehoney Great variety quick and discreet delivery. We will explore other products soon 😈
C customer
19 days ago

Great website with good reviews to help…

My review for lovehoney.com.au Great website with good reviews to help make decisions easier when there is so much choice. Very fast delivery
J Jessica Harvey
21 days ago

The gorgeous corset I bought it so…

My review for lovehoney.com.au The gorgeous corset I bought it so flattering and so comfortable. It’s sexy and makes me feel incredible. 100% would buy again
K Kathleen Harris
22 days ago

Amazingly fast delivery and the fact…

My review for lovehoney.com.au Amazingly fast delivery and the fact that a new product was sent ASAP as the original was faulty.
J Julian Yee
22 days ago

Unforgettable Experience at Lovehoney: A Shopper’s Delight

My journey with Lovehoney has been nothing short of remarkable. From browsing their website to unwrapping my carefully packaged purchases, every moment has been a delight. The variety of products, from luxurious lingerie to tantalizing lubes, never fails to impress. Not only are the prices competitive, but the quality surpasses all expectations. What truly sets Lovehoney apart is their exceptional shipping. In just 2 to 3 days, my order arrives at my doorstep, like clockwork. The efficiency and care taken in delivering their products showcase their dedication to customer satisfaction. Lovehoney has not only won me over as a loyal customer but has also set a standard of excellence that is hard to find elsewhere. If you seek a seamless shopping experience coupled with top-notch products, Lovehoney is the answer to all your desires.

Introduction

Lovehoney.com.au is an online retailer that offers an extensive range of adult toys, lingerie, and sex accessories. The company prides itself on its commitment to high-quality products, exceptional customer service, and affordable prices. Founded in 2002 in the UK, Lovehoney now operates in over 40 countries and has become a trusted brand for people looking to enhance their sexual experiences.

Pros and Cons

One of the biggest advantages of shopping at Lovehoney is the incredible selection of products. The site stocks everything from vibrators and dildos to lubes and bondage gear, ensuring there's something for everyone's tastes and preferences. Additionally, the company offers discreet shipping, ensuring customers' privacy. One potential downside of shopping at Lovehoney is that some of their products may be more expensive than competitors. However, the company does offer regular promotions and discounts to help offset these costs.

User Experience

Lovehoney's website is simple to navigate, with intuitive menus and clear product descriptions. The site also features a helpful ?Buyer's Guide? section, providing customers with additional information on products and advice on how to choose the right items for their needs.

Pricing and Value for Money

Lovehoney offers competitive pricing for their products, but some items may be more expensive than those offered by other adult toy retailers. However, the company does offer regular promotions and discounts to help customers save money.

Alternatives

Some alternative online retailers that sell similar products to Lovehoney include Adam & Eve, Pink Cherry, and Babeland.

Customer Service

Lovehoney is committed to providing exceptional customer service. The company offers a 24/7 customer service hotline and has won multiple awards for their support.

Product Quality and Selection

Lovehoney boasts a vast selection of high-quality products from top brands in the industry. The company also offers a wide range of exclusive products that can't be found elsewhere.

Website Usability

Lovehoney's website is user-friendly and easy to navigate. Customers can easily search for products by category, brand, or price range, and the site offers product descriptions and images to help customers make informed purchases.

Returns and Exchanges

Lovehoney offers a generous return and exchange policy, granting customers up to 60 days to return or exchange their purchases. Additionally, the company covers the cost of return shipping for all faulty or defective items.

Promotions and Discounts

Lovehoney regularly offers promotions and discounts on their products. The company's ?Deal of the Day? section features a new discounted product every day, and the company also offers exclusive discounts to their email subscribers.

Reputation

Lovehoney has an excellent reputation as a trusted and reliable brand in the adult toy industry. The company has won multiple awards for their products and customer service, and their website features numerous positive customer reviews.

Payment Options

Lovehoney accepts a variety of payment options, including all major credit cards, PayPal, and Afterpay.

Loyalty Programs

Lovehoney offers a customer loyalty program called the ?Honey Awards,? which rewards customers with points for making purchases, writing reviews, and referring friends.

Customer Reviews

Lovehoney's website features customer reviews for their products, allowing shoppers to get an idea of the product quality and suitability before making a purchase.

Community Involvement

Lovehoney is committed to giving back to the community and supporting causes related to sexual health and wellness. The company regularly contributes to charities and organizations that promote sexual education and awareness.

Shipping and Costs

Lovehoney offers free standard shipping for all orders over $59. Customers can also pay extra for express or priority shipping if they require faster delivery. The company ships to most locations in Australia, and delivery times typically range from 2-7 days.