Lusso Reviews

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20 Reviews

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L LUIGI BARISONE
49 days ago

Exceeded Expectations: A Testimonial for lusso.bike

Having recently engaged with lusso.bike, I was pleasantly surprised to find that my experience went above and beyond my expectations. The level of communication provided by their team was outstanding, ensuring that every detail of my inquiry was addressed promptly and thoroughly. From the moment I reached out to them, I was met with professionalism and a genuine commitment to customer satisfaction. The seamless interaction I had with lusso.bike left me feeling not just satisfied, but truly impressed by their dedication to excellence. In a world where customer service can often feel impersonal and distant, lusso.bike stands out as a shining example of how businesses should interact with their clientele. I am grateful for the positive encounter I had with them, and I wholeheartedly recommend their services to anyone in search of a truly exceptional experience. Thank you, lusso.bike, for exceeding my expectations and setting a new standard for customer satisfaction. Luigi
A Andrew Black
54 days ago

A Journey of Exceptional Quality and Timely Arrival: Lusso. Bike Review

Embarking on my quest for the perfect biking gear, I stumbled upon Lusso. Bike and was greeted with a plethora of well-crafted products. The kit I ordered surpassed my expectations in quality and functionality, making my cycling experience a delight. What truly set Lusso. Bike apart was their impeccable delivery service. Despite my high expectations, the package arrived promptly and in pristine condition, showcasing their commitment to customer satisfaction. From the moment I clicked "order" to the joyful unboxing experience, Lusso. Bike proved to be a beacon of excellence in the world of cycling gear. I am beyond satisfied with my purchase and highly recommend Lusso. Bike to all biking enthusiasts out there.
B Bill Thomson
55 days ago

Life-changing Experience with Lusso. Bike

Entering the world of cycling, I was overwhelmed with choices, especially when it came to finding the right cycle tights. That's when I discovered Lusso. Bike, and let me tell you— it was a game-changer! Their exceptional service not only provided me with top-notch products but also personalized advice on sizing. The cycle tights I purchased fit like a dream, thanks to their expert recommendations. It's not every day that you come across a brand that truly goes above and beyond to ensure customer satisfaction. My cycling journey has been transformed, all thanks to Lusso. Bike's dedication to their customers. I can confidently say that their service is unparalleled, and I will continue to be a loyal customer for years to come. If you're looking for quality products and outstanding service, look no further than Lusso. Bike. They have earned my trust and loyalty with their exceptional customer care!
A A Ratcliffe
74 days ago

Exceptional Service Beyond Expectations

Stepping into the world of biking, I stumbled upon lusso.bike, and what a pleasant surprise it was! From the moment I placed my order, the delivery was swift and seamless – talk about prompt supply! However, what truly set them apart was their outstanding customer service. When I realized I needed a different size, their team was not only quick to respond but also incredibly understanding and accommodating. They made the return process a breeze and ensured I received the correct size in no time. The human touch they added to each interaction left a lasting impression on me. Kudos to lusso.bike for going above and beyond to ensure their customers are not just satisfied, but truly delighted.
R Robert Nettleton
76 days ago

Experience Superior Quality and Style with Lusso Cycle Clothing!

As an avid cyclist, I can't help but rave about the exceptional quality and design of Lusso cycle clothing. From the moment I slipped into their gear, I knew I was in for a treat. The attention to detail in every stitch and the comfort they provide during long rides is truly unmatched. Not to mention, the competitive pricing makes Lusso my ultimate go-to choice for all my cycling kit needs. Treat yourself to the luxury of Lusso cycle clothing and elevate your riding experience like never before!
P patrick haslam
79 days ago

An Unparalleled Cycling Experience: A Testament to Quality Craftsmanship and Heritage

As an avid cyclist, I am thrilled to share my experience with lusso.bike. The moment I laid my hands on their product, I knew I was holding something truly special. The quality is unparalleled, exuding durability that promises to withstand the test of time. What sets lusso.bike apart is not just the exceptional product but also its rich heritage. Knowing that it is made in Manchester adds a layer of authenticity and pride to my purchase. Each pedal stroke now feels like a tribute to the craftsmanship and dedication of the artisans behind this brand. I am immensely grateful to the team at lusso.bike for their commitment to excellence. It's rare to find a product that not only meets but exceeds expectations. I have no doubt that this piece of cycling perfection will accompany me on countless adventures, becoming a cherished companion along the way. Thank you, lusso.bike, for ensuring that every ride is a reminder of the incredible work you do. Here's to many more miles of joy and satisfaction with your exceptional creations. Keep up the remarkable work!
M Mike Hewitt
79 days ago

A Winter Cycling Must-Have: Lusso. Bike’s Exceptional Jacket

When the cold Scottish winter hits, I rely on Lusso. Bike’s jacket to keep me warm during my cycling adventures. This jacket isn't just excellent for its warmth but also for its versatility. Even during heavy rains, I can easily layer a rain shell over it without overheating. This feature has been a game-changer for me, allowing me to stay dry and comfortable regardless of the weather conditions. I can confidently say that this jacket has exceeded my expectations. The quality of the material, the attention to detail in the design, and the functionality make it a must-have for any winter cyclist. It's not just a piece of clothing; it's a reliable companion that keeps me going mile after mile. Thank you, Lusso. Bike, for creating such an exceptional jacket that has truly enhanced my cycling experiences in the challenging Scottish winter.
J John Kinder
79 days ago

Exceptional Experience with Lusso: A Customer’s Journey

Diving into the world of cycling gear, I stumbled upon lusso.bike and was immediately drawn to their sleek website. Navigating through their range of products was a breeze, thanks to the user-friendly interface that made my shopping experience seamless. Taking a leap of faith, I decided to seize the opportunity presented by their enticing 20% off pre-sale. I splurged on the Perform Carbon bib shorts, envisioning the comfort and performance they promised. As I eagerly await warmer days to take them for a spin, I can't help but appreciate the anticipation building up. Lusso has yet again exceeded my expectations with their superb service, leaving me impressed and eager to explore more of their offerings. Thank you, Lusso, for consistently delivering quality products and exceptional customer satisfaction.
L Lee band
82 days ago

Redefining Excellence – Lusso. Bike Review

Diving into the world of cycling apparel, my experience with lusso.bike has been nothing short of exceptional. From the moment I interacted with this UK-based company, it was evident that they are leading the way in customer service and product innovation. What sets Lusso apart is not just their high-quality products but also the personalized touch they bring to each interaction. The option of pick up service is a game-changer, adding a level of convenience that truly reflects their commitment to customer satisfaction. One standout feature that truly impressed me is their repair service for damaged clothing. This attention to detail and commitment to sustainability resonated with me on a deeper level, showcasing their holistic approach to the cycling community and the environment. The Paragon Deep Winter Base Layer 2.0, one of my recent purchases, exceeded all expectations. As the temperatures dropped, this warm and snug base layer became my go-to choice, providing unparalleled comfort and performance. Its durability and shape retention even after multiple washes speak volumes about the product's quality and craftsmanship. And let's not forget the Manchester Bee emblem, a symbol of pride and community woven into their designs. It's these little touches that make me a loyal advocate of Lusso, as they not only deliver on functionality but also evoke a sense of belonging and camaraderie among cyclists. In a world where excellence is the standard, lusso.bike redefines it with their unwavering dedication to their craft and customers. Whether you're a seasoned cyclist or just starting out, lusso.bike is more than a brand – it's a commitment to excellence and a celebration of the cycling lifestyle.
M Mr Martin Brennan
83 days ago

Unforgettable Lusso Experience: A Testimonial of Quality and Craftsmanship

My journey with Lusso started with a leap of faith on a purchase, and it has now blossomed into a heartfelt loyalty. Each product I've received from Lusso has seamlessly blended quality, affordability, and a touch of British craftsmanship that resonates with me. As I unpack my orders, I can't help but admire the attention to detail and the unmistakable mark of handcrafting that sets Lusso apart. The fact that these treasures are made in the UK adds a sense of pride to my ownership, knowing I am supporting local artisans. What truly sets Lusso apart is not just their products but also the flawless online shopping experience they provide. From browsing their website to checkout and delivery, every step is seamless, leaving no room for doubts or hesitations. And oh, let's not forget the new packaging! A delightful touch that shows Lusso's commitment to not only delivering exceptional products but also elevating the overall unboxing experience. With each purchase, Lusso has not only won me over as a customer but has also found a special place in my heart. I eagerly await my next purchase, knowing that it will be another chapter in my growing love story with Lusso.
J Justin
84 days ago

A Genuine Reflection on Lusso Acqua Repel Jacket: Comfort Over Waterproofing Disappointment

Embarking on a quest for the perfect cycling jacket, I stumbled upon the lusso acqua repel jacket two years ago. Contemplating between it and the castelli gabba, I opted for the lusso due to its purported higher waterproof rating. However, reality struck hard – seams lacking tape, fabric not truly waterproof. A far cry from the gabba's performance. Disheartened, I found solace in its commendable fit and craftsmanship, though overpriced at 160 quid. Eager to share my experience honestly, I penned a balanced review on the lusso website. Alas, it vanished into the shadows of selective 5-star ratings, leaving me disillusioned. Their silence on my concerns echoed louder than their jacket's shortcomings. Venturing into a drizzle-drenched ride soon after purchase revealed its true colors – water seeped through effortlessly, failing the waterproof test. In comparison, the gabba emerged victorious, proving its mettle in a similar scenario. The long back and snug fit offered comfort, yet any hopes of weather resistance drowned with each raindrop infiltrating the fabric. In essence, the lusso acqua repel jacket shines in comfort but falters in its waterproof promises. An expensive lesson learned: appearances can be deceiving, and reviews can be misleading. Choose wisely, for beneath the surface lies a tale of comfort overshadowed by damp disappointment.
S Simon Williams
89 days ago

An Unwavering Commitment to Quality and Service

Let me share my experience with lusso.bike, a brand that has become my go-to for cycle gear over the years. The quality of their cycle clothing is unmatched, and what's even better is the affordability that comes with it. Being able to collect my orders directly from the factory ensures that I always get the right fit, which is a game-changer for me. But what truly sets Lusso apart is their exceptional service. Every interaction, whether online or in-person, has been nothing short of a pleasure. It's evident that they genuinely care about their customers' satisfaction, making the whole shopping experience seamless and enjoyable. If you're looking for cycle gear that combines top-notch quality, affordability, and impeccable service, I highly recommend giving lusso.bike a try. You won't be disappointed!
T Tom Jenkins
104 days ago

Exceptional Service and Quality Gear: A True Customer’s Journey

Diving into the world of cycling gear, I stumbled upon lusso.bike and decided to invest in five items back in September. Among these purchases were the Perform Carbon bib shorts, lightweight aero jerseys, aqua challenge gilet, and max repel arm warmers - all waiting to be tested on the roads. What truly sets lusso.bike apart is their exceptional customer service. Despite a small hiccup with my order missing a pair of shorts, the team swiftly rectified the situation, sending out a replacement without any hassle. This level of care and attention to detail left a lasting impression on me. The aqua challenge gilet quickly became a favorite, boasting warmth, windproof protection, and a flawless fit. The accessibility of the pockets was a practical touch that enhanced my cycling experience. Moving on to the jerseys, they felt like a second skin, providing unparalleled comfort even during scorching 30-degree rides. One of the standout items for me was the max repel arm warmers. Not only were they incredibly comfortable, but they also stayed in place throughout my rides, eliminating any distractions. While the Perform Carbon bib shorts were a dream in terms of comfort during my extensive rides in France, I did encounter a slight issue with the tight thigh bands. True to their commitment to customer satisfaction, lusso.bike promptly offered me a larger size at a reduced cost, showcasing their genuine care for their customers’ satisfaction. In a market flooded with options, lusso.bike stands out not only for the quality of their products but also for their unwavering dedication to customer happiness. My journey with them has been nothing short of exceptional, and I look forward to continuing to trust them with my cycling needs in the future.
A Andy Roberts
105 days ago

An Unwavering Commitment to Excellence

Let me share my heartfelt experience with lusso.bike, a brand that has continually exceeded my expectations over the years. Since my initial purchase in 2014, I have witnessed their relentless pursuit of excellence, with each product surpassing the last. It's a testament to their dedication that they not only deliver exceptional quality but also actively seek feedback for continuous improvement. My recent acquisition, the roll neck base layer, epitomizes their commitment to innovation and customer satisfaction. Its superior craftsmanship and unrivaled performance have left me nothing short of impressed, prompting me to purchase another without hesitation. Choosing lusso.bike is not just an investment in premium cycling gear; it's a testament to choosing a brand that values its customers and consistently strives for perfection. I eagerly anticipate what the future holds, knowing that with lusso.bike, the journey only gets better with each pedal stroke.
D Daniel Ostroff
112 days ago

Exceptional Service and Expertise at Lusso

My experience with lusso.bike has been nothing short of exceptional. From the moment I reached out, I was pleasantly surprised to be able to speak with a real person immediately. The staff at Lusso exude a level of expertise that made me feel confident in my purchase. Not only did my product arrive swiftly, but the entire process was hassle-free. I was impressed by the seamless experience from start to finish. I cannot recommend Lusso highly enough. If you're looking for a company that values customer service and product knowledge, look no further than Lusso. They have certainly earned my trust and future business.

Introduction

lusso.bike is an online retailer that specializes in high-quality bicycles and accessories. With a wide selection of products, competitive pricing, and strong customer service, lusso.bike aims to provide cyclists with the best shopping experience possible.

Pros and Cons

  • Pros:
    • Extensive product range
    • Competitive pricing
    • Responsive customer service
    • High-quality products
    • User-friendly website
    • Flexible payment options
    • Loyalty programs
    • Positive customer reviews
    • Active community involvement
    • Fast and reliable shipping
  • Cons:
    • Limited availability of certain products
    • No free shipping for all orders

User Experience

lusso.bike provides a seamless user experience, allowing customers to easily navigate through their vast product catalog. The website's intuitive search and filtering options make it simple to find specific items or browse through specific categories. The detailed product descriptions, images, and customer reviews ensure that users can make informed decisions.

Pricing and Value for Money

lusso.bike offers competitive pricing that provides good value for money. Their products are priced reasonably considering their high quality and durability. Customers can also take advantage of promotions and discounts to further enhance their value for money.

Customer Service

lusso.bike prioritizes exceptional customer service. Their support team is highly responsive and knowledgeable, promptly addressing any inquiries or concerns. They provide helpful advice and guidance throughout the purchasing process and ensure customer satisfaction.

Product Quality and Selection

lusso.bike is committed to offering top-notch products. They carefully curate their product selection, ensuring that each item meets high standards of quality and performance. Customers can choose from a wide range of bicycles and accessories, providing options for all types of riders and preferences.

Website Usability

lusso.bike's website is user-friendly and well-designed. Its clean layout and intuitive interface make it easy for customers to explore and find what they need. The website is optimized for various devices, ensuring a seamless experience on both desktop and mobile platforms.

Returns and Exchanges

lusso.bike has a fair returns and exchanges policy. If customers receive a faulty or incorrect item, they can easily initiate a return or exchange process. The company promptly resolves these issues, ensuring customer satisfaction.

Promotions and Discounts

lusso.bike regularly offers promotions and discounts, allowing customers to save money on their purchases. These discounts could be seasonal or related to specific products, providing additional incentives for customers to choose lusso.bike over other retailers.

Reputation

lusso.bike has built a strong reputation in the cycling community. Their commitment to excellent customer service, quality products, and competitive pricing has garnered positive reviews and testimonials. Customers trust lusso.bike for their cycling needs.

Payment Options

lusso.bike offers flexible payment options to cater to various customer preferences. Customers can choose to pay using major credit/debit cards, PayPal, or other secure online payment methods. This convenience adds to their overall positive shopping experience.

Loyalty Programs

lusso.bike rewards customer loyalty through their loyalty programs. These programs allow customers to earn points or receive special offers for frequent purchases. This encourages repeat business and further enhances the value customers receive from shopping at lusso.bike.

Customer Reviews

lusso.bike has received numerous positive customer reviews. These testimonials highlight the company's exceptional customer service, quality products, and overall satisfaction experienced by customers. Such positive feedback reinforces the trustworthiness and reliability of lusso.bike as a reputable retailer.

Community Involvement

lusso.bike actively participates in the cycling community. They sponsor events, support local cycling clubs, and contribute to charitable causes related to cycling. Their commitment to community involvement showcases their dedication to promoting and enhancing the cycling experience.

Shipping and Costs

lusso.bike offers fast and reliable shipping. They ensure that orders are promptly processed and shipped to customers' specified locations. While there may be shipping costs depending on the order value and delivery location, lusso.bike strives to keep these costs reasonable and transparent, ensuring a fair and satisfactory shipping experience.