Lycamobile Reviews

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41 Reviews

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66% users rated Terrible
10% users rated Poor
10% users rated Average
5% users rated Very Good
10% users rated Excellent
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M Matt
46 days ago

Completely ripped off

My assessment for lycamobile.es Completely ripped off. Tried to complain however there seems no option to do it. Buyer Service blocked me fully. Keep clear. My grievance can be... I want to make a proper grievance in regards to the expertise I had making an attempt to make use of a Lyca Cell SIM CARD when on vacation in my Motorhome . DetailsNumber: XXXXXXXXXName: XXXXXXXXUK citizen. I bought the cardboard when getting into Spain (San Sebastián) asking for a card that could possibly be put in my cell router. I gave passport particulars (XXXX) and was instructed the very best card was a 100GB information card for 20Euro. I used to be promised that the cardboard would work present 100GB and be used throughout Europe. The vendor took a very long time after which activated the cardboard. On the final minute she all of a sudden charged 40Euro. I used to be stunned and stupidly paid…. So, I used to be scammed. Anyway, the cardboard labored wonderful in Spain after which for some time in Portugal. It then stopped. The app confirmed over 32GB remaining. Not realizing what to do I added 5Euro high up via the App. The information stater once more, for about 3 minutes looking the Web after which stopped. Considering It may be a fee concern I topped up once more via the App utilizing a unique card. Once more the information labored for about 3 minutes then stopped. I raised this concern via What’s app, however was merely instructed that the information was used up (no purpose given, nothing on the app high clarify), and that the sim wanted activating by the vendor. I've spent 50Euro and really feel fully cheated by LycaMoibile (Spain)Please deal with this as a Formal Criticism. Examine and put proper. Please additionally ship me a duplicate of your complaints coverage. Regards
M Maria Reina Ibosolo Bote
48 days ago

Don’t purchase with them

My evaluation for lycamobile.es Don't purchase with them, I paid 40 euros and couldn’t use it for greater than 2 hours, requested for a refund however I received no reply for the customer support group, it’s a whole rip-off. A buddy of mine bought a brand new SIM card on their web site however received nothing, not the cardboard, not a refund, steer clear of them
A Andrei Grebelski
55 days ago

Unprecedented Connectivity, Alarming Billing Tactics, and Lackluster Support: My Comprehensive Experience with lycamobile.es

Allow me to share my journey with lycamobile.es, a network provider that left me oscillating between sheer admiration and profound disappointment. Initially, the unparalleled connectivity and stellar service had me singing their praises. I relished three months of seamless communication, basking in the efficiency of their network. However, my perception took a sharp turn when confronted with their dubious billing practices. The convenience of enabling automatic top-ups with my credit card proved to be a double-edged sword. To my dismay, I was shockingly billed a staggering 170 euros within a mere 48 hours for data usage – a stark contrast to my usual 10 euro monthly bundle. While I acknowledge my oversight for failing to verify the renewal, the surreptitious manner in which this exorbitant charge transpired left me astounded and disheartened. Reflecting on a previous encounter with O2 under similar circumstances, the stark contrast in customer service philosophy became painfully evident. O2 promptly rectified the situation by issuing a refund, understanding that mistakes can happen, especially for loyal customers facing a first-time error. In stark contrast, my interaction with Lyca's customer service exuded apathy and reluctance to address my concerns, characterized by a robotic "Computer says no" response that underscored their lack of empathy and accountability. Despite the initial allure of their services, the unsavory experience of being subjected to exploitative billing practices and encountering indifferent customer support has cast a shadow over my perception of lycamobile.es. As a conscientious consumer advocating transparency and ethical conduct, I implore prospective users to exercise caution and due diligence when engaging with this provider to avoid falling victim to unforeseen financial setbacks and encountering impassive resolutions to genuine grievances.
P Piotr B-w
88 days ago

Unparalleled Customer Service and Value: A Lycamobile Experience

My experience with Lycamobile.es has been nothing short of exceptional. After coming across some negative feedback, I decided to try it out for myself, and I couldn't be happier with my decision. From the moment I purchased my sim card and topped it up with 20 euros, I was amazed by the seamless process and the incredible value it offered. The 1000 minutes and 100 GB data package seemed too good to be true, but to my delight, it was exactly as promised. The convenience and affordability were unparalleled. In addition to the outstanding service, I was truly impressed by the customer support. Every interaction I had with their team was met with professionalism, promptness, and genuine care. It's clear that Lycamobile.es values its customers and strives to provide the best possible experience. I understand that everyone's experience may differ, but I can confidently say that my experience with Lycamobile.es has been overwhelmingly positive. I wholeheartedly recommend it to anyone in search of a reliable and cost-effective mobile service provider.
P Piotr B-w
88 days ago

Choose Wisely: My Honest Experience with Lycamobile.es

After reading a cautionary review online, I hesitated but still decided to try Lycamobile.es for myself. What a rollercoaster it was! At first, I was excited to top up my card with 20 euros, but my excitement quickly turned to disappointment as the balance vanished in a blink. Despite this setback, I gave it another shot the next day, only to find my account empty by the evening. The promise of 1000 minutes and 100 GB seemed too good to be true, and unfortunately, it was. The feeling of being scammed lingered, and I couldn't help but feel frustrated by the experience. However, I realized that mistakes happen and not every journey is smooth sailing. While my encounter with Lycamobile.es was not as expected, I believe that transparency and honesty are key in any business. I hope this serves as a reminder to choose wisely when it comes to mobile services. Remember, every review is a lesson learned, and in this case, caution couldn't be more crucial.
J Janka
108 days ago

Exceptional Service and Seamless Communication with Lycamobile

Lycamobile has completely transformed my mobile experience. From the moment I switched to their service, I have been enjoying uninterrupted communication and exceptional customer service. The SIM card delivery was prompt, and the activation process was seamless. I was initially apprehensive about switching to a new provider, but Lycamobile's efficient customer support quickly addressed all my concerns. Unlike my previous experiences with other providers, Lycamobile's customer service team was a breath of fresh air. They were attentive, knowledgeable, and resolved my queries in no time. I can confidently say that Lycamobile has exceeded my expectations in every aspect. If you're looking for a reliable and customer-centric mobile service provider, I highly recommend Lycamobile. Their commitment to seamless communication and exceptional service truly sets them apart.
J Janka
108 days ago

A Beacon of Hope: Overcoming Lycamobile’s Challenges

As a fervent believer in giving second chances, my experience with lycamobile.es has transformed my perception entirely. Admittedly, my initial encounter was riddled with hiccups – incorrect verification data and failed SIM card delivery attempts painted a bleak picture of inefficiency. However, amidst the chaos, a glimmer of hope emerged. Through perseverance and unwavering determination, I navigated the turbulent waters of customer service, initially met with skepticism. Yet, as I delved deeper, I unearthed a treasure trove of dedication and empathy. Each representative I spoke to diligently sought solutions, going above and beyond to rectify the errors of the past. What could have been a disaster transformed into a tale of redemption. The arduous journey of tracking down my elusive SIM card culminated in a triumphant moment when the final piece of the puzzle fell into place. The sheer relief and joy of finally holding the tangible card in my grasp eclipsed the earlier tribulations. In retrospect, the initial setbacks served as stepping stones towards a deeper appreciation for the company's resilience and commitment to customer satisfaction. Lycamobile's transformation from a source of frustration to a beacon of hope is a testament to the power of perseverance and understanding. I urge those who may have faced similar challenges to embrace the journey, for within the depths of adversity lies the opportunity for growth and redemption. Lycamobile may have faltered at the start, but through unwavering dedication and a commitment to improvement, they have emerged as a shining example of resilience and customer-centric values.
S Stanislav Efremov
207 days ago

Unparalleled Customer Service and Reliable Network Coverage: A Testament to Lyca Mobile

My experience with Lyca Mobile in Spain was nothing short of exceptional. As a traveler in need of a temporary internet solution, I found Lyca Mobile to be a reliable and convenient choice. The process of obtaining a SIM card was seamless, and the customer service team was incredibly helpful in ensuring that I had everything I needed to stay connected during my visit. Unlike other providers, I experienced consistent and reliable network coverage throughout my time in Spain. Whether I was exploring bustling cities or venturing into remote areas, I could confidently rely on my Lyca Mobile connection to keep me connected to the digital world. Furthermore, the affordability of their plans made it a cost-effective choice for my needs. I never had to worry about exorbitant fees or hidden charges, allowing me to fully enjoy my time in Spain without any added stress. Overall, I highly recommend Lyca Mobile to any traveler in need of a reliable and customer-focused mobile service provider. My experience was a testament to their commitment to providing unparalleled service and dependable network coverage. Thank you, Lyca Mobile, for enhancing my travel experience with your exceptional service.
S Stanislav Efremov
207 days ago

My Exasperating Experience with Spain Lyca Mobile: A Tourist’s Cautionary Tale

Embarking on my journey as a tourist in Spain, I was in dire need of a reliable temporary internet solution and thought Lyca Mobile would be the answer to my connectivity needs. Little did I know, my decision would lead me down a path of frustration and disappointment. The initial allure of convenience quickly faded as I found myself constantly struggling with poor network connectivity. Whether I was in bustling city centers or quaint rural towns, the signal strength was consistently weak, leaving me disconnected from the online world I relied on for navigation and communication. Internet speeds were abysmally slow, making simple tasks like checking emails or browsing maps a herculean feat. At times, the internet would simply refuse to work, leaving me stranded without access to essential information in a foreign land. My experience with Spain Lyca Mobile serves as a cautionary tale for fellow travelers. Don't let the convenience of a seemingly easy SIM card purchase lead you astray. Take the time to research and choose a reliable provider that will keep you connected when it matters most. Learn from my misstep and opt for a more dependable option to ensure a seamless and stress-free travel experience in Spain. Your connectivity woes should not overshadow the joys of exploring a new destination. Stay connected, stay informed, and stay away from the frustrations of unreliable network providers like Spain Lyca Mobile.
H hani yusuf
290 days ago

Unbeatable Convenience and Exceptional Support – Lycamobile.es Delivers

After being a loyal customer of Lycamobile.es for several years, I am thrilled to share my outstanding experience with their service. Lycamobile.es has truly set the bar high with their unmatched convenience and exceptional support, making them my go-to choice for all my mobile needs. Gone are the days of grappling with subpar connections and exorbitant fees. With Lycamobile.es, I have found a mobile network that not only meets but exceeds my expectations. Their user-friendly interface and budget-friendly plans have made staying connected a breeze, eliminating the stress and confusion I've encountered with other providers. What truly sets Lycamobile.es apart is their unwavering commitment to customer satisfaction. The support team has consistently gone above and beyond to address any questions or concerns I've had, showcasing a level of dedication that is truly commendable. Knowing that reliable assistance is just a call or message away has given me the peace of mind that is invaluable in today's fast-paced world. I wholeheartedly endorse Lycamobile.es to anyone in search of a mobile network that not only delivers on its promises but also prioritizes the customer experience. Thank you, Lycamobile.es, for redefining the standard of excellence in the industry and for continually exceeding my expectations. Warm regards,
J Jay Maloy
483 days ago

Unparalleled Security and Peace of Mind with Lycamobile.es

As a loyal customer of lycamobile.es, I can confidently say that my experience with this service has been nothing short of exceptional. The security measures in place to safeguard my privacy and personal information have been unparalleled. Unlike some providers, lycamobile.es ensures that their mobile numbers are not recycled, offering me peace of mind and protection from potential privacy breaches. I've never had to worry about receiving calls or messages intended for the previous owner of my number, and my experience abroad was seamless, thanks to their reliable service. The reassurance that my SIM card remains exclusively mine, even during periods of inactivity, sets lycamobile.es apart from the rest. In a world where privacy and security are increasingly critical, lycamobile.es has exceeded my expectations, providing me with a sense of trust and reliability that is truly invaluable. I wholeheartedly recommend lycamobile.es to anyone seeking a mobile service provider that prioritizes their customers' security and peace of mind.
M Mindaugas
498 days ago

Life-Saving Connectivity: A Lycamobile Review

Let me start by saying that Lycamobile literally saved me during my international travels. As a tourist, I needed a reliable and cost-effective way to stay connected, and Lycamobile came through for me in ways I never expected. When I initially sought a data plan, I was apprehensive about potential language barriers and complicated processes. However, Lycamobile's user-friendly platform and multilingual support made the entire experience smooth and stress-free. I opted for a 3-month plan, and I'm so glad I did. It provided me with consistent and dependable internet access throughout my trip, giving me the freedom to explore without worrying about losing touch with my loved ones back home. The bonus credit I received with my top-up further extended my connectivity, ensuring that I was always just a message or call away from anyone I needed to reach. Even when I faced a minor hiccup with topping up, Lycamobile's customer service was prompt and helpful, resolving my issue in no time. Their dedication to ensuring that I had a seamless experience did not go unnoticed or unappreciated. I wholeheartedly recommend Lycamobile to any traveler seeking reliable and affordable mobile services. Trust me, this is not a company you want to avoid - it's one you want by your side, keeping you connected and worry-free as you explore the world. Thank you, Lycamobile, for truly being a beacon of connectivity when I needed it most!
M Mindaugas
498 days ago

Unrivaled Connectivity Experience with Lycamobile

Embarking on my travel journey, I sought a reliable data connection; instead, I found a companion in Lycamobile. Initially hesitant due to a previous review, I decided to give them a chance, and I'm thrilled I did. Upon activation, I discovered Lycamobile's seamless integration, affording me not just a connection but a comprehensive digital experience. Opting for a three-month plan unlocked a world of convenience and savings, contrary to what I initially feared. Navigating through the ordering process proved effortless, with customer support readily available in English and Dutch, easing any language barriers. And when my plan expired, I was pleasantly surprised by the efficient top-up system, ensuring I was never disconnected for long. Moreover, the additional 30 euros I received for a top-up not only added value but extended my connectivity without hassle. It's true; these bonus euros may not be usable internationally, but within the country, they provided peace of mind and uninterrupted service. In retrospect, my initial trepidation was unfounded. Lycamobile exceeded my expectations, turning a skeptical user into a devoted advocate. My advice? Embrace the connectivity, embrace Lycamobile.
R R. Smooth
529 days ago

Reliable and Friendly Service: My Experience with Lycamobile.nl

Having seen a negative review about Lycamobile Netherlands, I felt compelled to share my experience, which has been nothing short of fantastic. I have been a Lycamobile customer for over a year, and in that time, I have encountered no issues with my credit or customer service. The flexibility of their bundles and the convenience of their services are just some of the reasons why I continue to use Lycamobile. As someone who frequently relies on mobile data and calling minutes, I have found their plans to be incredibly cost-effective and tailored to my needs. What truly sets Lycamobile apart, though, is their customer service. Whenever I have had a query or needed assistance, their team has been not only prompt but also genuinely friendly and helpful. Unlike the experience mentioned in the previous review, I have always felt valued as a customer and have never been made to feel like my concerns were invalid. In a world where customer service can often be lackluster, Lycamobile has consistently gone above and beyond for me. I have recommended their services to friends and family and will continue to do so with complete confidence. If you're looking for a reliable and customer-focused mobile service provider, I wholeheartedly recommend Lycamobile Netherlands. Thank you for your exceptional service, Lycamobile!
S Søren
538 days ago

Outstanding Service and Seamless Connectivity with Lycamobile.es

Being a regular traveler, I rely on my mobile phone for staying connected with my loved ones. Lycamobile.es has been my go-to service provider for years, offering exceptional connectivity in Spain. Despite minimal hiccups, their service has been reliable, ensuring I stay connected seamlessly. However, what truly sets Lycamobile.es apart is their customer service. I had a recent issue with my connection while abroad and needed English-speaking assistance. Despite initial difficulty reaching the right department, I was eventually connected to a courteous and helpful representative who went the extra mile to resolve my concerns. The few website navigation challenges aside, I continue to appreciate Lycamobile.es for their consistent performance and dedication to customer satisfaction. I highly recommend Lycamobile.es to anyone seeking reliable connectivity and commendable customer support.

Introduction:

Lycamobile.es is a popular mobile virtual network operator (MVNO) in Spain, offering prepaid mobile plans and services that cater to a diverse range of customers. With a focus on affordable rates, international calling options, and a user-friendly website, Lycamobile.es aims to provide convenience and value to its customers. In this editorial review, we will explore the various aspects of Lycamobile.es to help you determine whether it is the right choice for your mobile needs.

Pros and Cons:

Pros:
  • Affordable prepaid plans
  • International calling options
  • Flexible top-up options
  • User-friendly website
Cons:
  • Network coverage limitations
  • Restricted device compatibility
  • Limited customer service availability

User Experience:

Lycamobile.es provides a user-friendly experience through its intuitive and easy-to-navigate website. The interface is well-organized, featuring clear descriptions of available plans and services. However, the limited device compatibility may result in a subpar experience for some users. Overall, the registration and activation processes are straightforward, allowing for a hassle-free user experience.

Pricing and Value for Money:

Lycamobile.es offers competitive pricing for its prepaid plans, catering to a range of budgets. With options for both local and international calls, customers can choose plans that suit their specific needs. The affordability of these plans, combined with the ability to top-up credit easily, adds significant value for money.

Customer Service:

While Lycamobile.es offers customer support through various channels, including phone and email, the availability of support may be limited compared to other providers. Some users have reported difficulties in reaching customer service representatives, causing delays in issue resolution. However, the online self-help resources and FAQ section offer valuable assistance to customers.

Product Quality and Selection:

Lycamobile.es provides reliable connectivity and network services, ensuring good call quality and data speeds. However, the availability of compatible devices may be limited, which could be a drawback for those looking to use their existing devices with Lycamobile.es. The range of plans and add-on features, such as international calling bundles, presents customers with a decent selection to fulfill their mobile needs.

Website Usability:

The Lycamobile.es website is well-designed and user-friendly. The homepage provides clear information about available plans, rates, and services. Navigating through different sections and finding relevant information is effortless, ensuring a smooth browsing experience for users.

Returns and Exchanges:

Lycamobile.es follows a comprehensive returns and exchanges policy, providing customers with the option to return or exchange their SIM cards within a specified timeframe. The process is relatively straightforward and includes contacting customer service for assistance. However, it is important to note that additional terms and conditions apply, and customers should familiarize themselves with the details beforehand.

Promotions and Discounts:

Lycamobile.es regularly offers promotions and discounts, providing customers with opportunities to save money on their mobile plans. These promotions may include discounted rates, bonus data, or international calling minutes. The availability and specifics of these offers may vary, so it is advisable to keep an eye on the website or promotional emails to take advantage of these deals.

Reputation:

Lycamobile.es has established a reputable presence in the Spanish market, known for its affordable prepaid plans and international calling options. While some users have experienced issues with customer service and network coverage limitations, the overall reputation of the company remains positive, with a large customer base relying on its services.

Payment Options:

Lycamobile.es offers various payment options to facilitate convenient transactions. Customers can choose to pay for their plans and top-ups using credit or debit cards, as well as through alternative methods like PayPal. The availability of multiple payment options ensures flexibility and ease of use for customers.

Loyalty Programs:

Lycamobile.es provides a loyalty program where customers can earn rewards and benefits based on their usage and engagement with the company. These rewards may include bonus credit, discounted rates, or free international minutes, enhancing the overall value for loyal customers. The loyalty program serves as an incentive for customers to stay with Lycamobile.es in the long term.

Customer Reviews:

Customer reviews of Lycamobile.es are varied, reflecting both positive and negative experiences. While some customers praise the affordability and international calling options, others have expressed dissatisfaction with customer service and network coverage. It is advisable to consider these reviews in conjunction with personal requirements and priorities before making a decision.

Community Involvement:

Lycamobile.es actively participates in community involvement initiatives, supporting various social causes and organizations. Through charitable donations, sponsorships, and community events, Lycamobile.es demonstrates its commitment to making a positive impact and contributing to the welfare of the community.

Shipping and Costs:

Lycamobile.es provides reliable shipping services for SIM cards and devices, ensuring prompt and secure delivery. The shipping costs may vary depending on the customer's location and chosen delivery option. Customers should review the shipping details and associated costs during the checkout process to make informed decisions. In conclusion, Lycamobile.es offers affordable prepaid plans, international calling options, and a user-friendly website. While there are limitations in terms of network coverage and device compatibility, the overall value for money and range of services make Lycamobile.es a viable option for customers in Spain. However, the availability and quality of customer service, as well as mixed customer reviews, should be considered when making a decision.