Mad Over Donuts is an online store that delivers freshly baked donuts to customers' doors across India. The company started in 2008 from a small outlet in Mumbai, and today it has over 45 stores across the country. The website offers a wide range of donuts, including classic, premium, and signature flavors, as well as cakes, croissants, and beverages.
Pros and Cons:
- A wide selection of flavors and categories of donuts
- Fresh and high-quality ingredients used in the preparation
- Easy to place orders and schedule deliveries
- Affordable prices for a premium product
- Not available in all parts of India
- Limited selection of non-donut items
- No customization options for donuts
- No option for same-day or express delivery
Mad Over Donuts website has a clean and organized interface that is easy to navigate. Users can browse and filter donuts by category, flavor, and price range. The checkout process is simple and straightforward, and customers can choose their delivery date and time slot. The website also provides information about the nutritional facts of each donut, which is helpful for health-conscious customers.
Pricing and Value for Money:
Mad Over Donuts' pricing is reasonable for the high-quality product they offer. A single donut costs between INR 50-80, while a box of six costs between INR 285-500, depending on the type of donut. The website also frequently offers promotions and discounts such as buy-one-get-one-free deals, which makes it even more affordable for customers.
Other online donut stores in India include Dunkin Donuts, Krispy Kreme, and Donut House. However, Mad Over Donuts stands out with its unique signature flavors, high-quality ingredients, and affordable prices.
Mad Over Donuts provides excellent customer service through its website and physical stores. Customers can reach out to the company through their contact number, email, or social media channels for any queries. The company also has a hassle-free returns and exchanges policy in case of damaged or wrong orders.
Product Quality and Selection:
Mad Over Donuts' products are of excellent quality, made from high-quality ingredients and baked fresh every day. The website offers a wide selection of flavors and categories of donuts, including chocolate, fruity, nutty, and creamy flavors. The website also provides nutritional facts for each donut, which assures customers of the quality of the product.
The Mad Over Donuts website is easy to use and navigate. The website has a search bar for specific product search and the filter option to sort the product based on preferences. The easy-to-use interface and the quick checkout process make shopping online at Mad Over Donuts a breeze.
Returns and Exchanges:
Mad Over Donuts have a hassle-free returns and exchanges policy. Any damaged or incorrect orders can be returned or exchanged without any additional charge.
Promotions and Discounts:
Mad Over Donuts frequently offers promotions and discounts on their website. Customers can avail of buy-one-get-one-free deals, discounts on bulk orders, and early bird discounts on certain products.
Mad Over Donuts has an excellent reputation for its consistent quality, affordable prices, and excellent customer service. The company has a loyal customer base that advocates for its products, making it one of the most popular donut brands in India.
Mad Over Donuts' website supports multiple payment options such as credit and debit cards, net banking, and mobile wallets.
Mad Over Donuts' website does not offer any loyalty programs for its customers.
Mad Over Donuts has positive reviews across various platforms, including their website, social media, and third-party review sites. Customers have praised the quality, taste, and freshness of the products and the convenience of ordering online.
Mad Over Donuts is involved in various community initiatives, including hosting charity events, donating excess food to local charities, and participating in environmentally sustainable practices.
Shipping and Costs:
Mad Over Donuts website offers free shipping for orders above INR 500. For orders below INR 500, a shipping fee of INR 60 is charged. The website processes and delivers orders from Monday to Saturday, excluding public holidays. Delivery timeslots can be chosen by the customer while placing the order.