Mae Reviews

Voted Terrible (2/5)

52 Votes

20 Reviews

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In the Big Sales category

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85% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
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A AK
45 days ago

Turning Point Insurance: A Transformative Experience

Embarking on a profound journey with Turning Point Insurance has been nothing short of a life-altering decision. Entering into my 15th year with them, I found myself at a crossroads when a claim was filed on behalf of my daughter, only to encounter unexpected hurdles along the way. The empathy, support, and efficiency I had come to expect seemed to falter momentarily. Two months of uncertainty and delays left me disheartened until a clarity emerged, unveiling a discrepancy in the initial communication regarding the claim process. Despite this temporary setback, the realization dawned upon me that true transformation only occurs in the face of adversity. The dedicated team at Turning Point Insurance displayed humility and transparency in rectifying the situation, ensuring that justice prevailed. Reflecting on these 15 years of unwavering commitment, I am filled with gratitude for the invaluable lessons learned. This experience has not only strengthened our bond but has also solidified my trust in Turning Point Insurance. As I look ahead, I anticipate a renewed partnership, enriched by mutual respect and understanding. In times of challenge, it is how we navigate through the storm that defines our journey. With Turning Point Insurance by my side, I found not just a financial partner but a beacon of resilience and compassion. Thank you for being the guiding light in my insurance voyage.
S Sophie S
51 days ago

A Heartfelt Journey: Overcoming Challenges with mae.fr

Embarking on my insurance journey with mae.fr was not without its hurdles. Initially frustrated and disheartened, I found myself engulfed in a sea of difficulties when attempting to cancel my policy. Countless phone calls, endless waiting, and persistent efforts seemed to yield no results. The struggle to terminate my contract became a true test of patience and perseverance. Despite the overwhelming obstacles, I refused to give up. With each call, I held onto a glimmer of hope, believing that resolution was within reach. The tireless pursuit of canceling my agreement with mae.fr symbolized a personal journey of resilience and determination. Finally, after a long and arduous process, I successfully managed to sever ties with mae.fr. The sense of accomplishment and relief that washed over me was immeasurable. What started as a daunting experience transformed into a tale of triumph and resilience. My journey with mae.fr was indeed challenging, but it taught me invaluable lessons in patience, perseverance, and the importance of never giving up. Despite the initial struggles, overcoming these obstacles only made the victory sweeter. I emerged from this experience stronger and more resilient, armed with the knowledge that persistence prevails in the face of adversity.
G guilhem
53 days ago

Transformed My Financial Experience

After using mae.fr, I saw a significant improvement in processing premium payments, but unfortunately, the claims settlement was delayed considerably. This outdated practice left me feeling frustrated and disappointed. Despite the initial efficiency, the delayed responses tarnished my overall experience. I truly hope they address this issue to provide a more reliable service.
C CATHERINE THÉBAULT
54 days ago

Transforming from Disappointment to Delight: A Testimonial of Trust and Transformation with mae.fr

Let me start by saying that if there were no stars to give, that would be the rating I'd give! I came to mae.fr with skepticism and frustration due to past experiences, feeling like their promises were just empty words. After being a customer for 14 years, my trust had been shattered, and I felt like I was dealing with a group of dishonest individuals. The process felt like begging for assistance, and I was left feeling like they were only in it for themselves, treating me like a mere transaction. But then, something extraordinary happened. A series of events turned my perception around completely. From the first point of contact to the resolution of my issue, mae.fr showed me that they were not just about flashy advertisements and false hopes. They proved to be a company that values integrity, customer satisfaction, and genuine care. The transformation I witnessed was nothing short of remarkable. Instead of feeling like a victim of theft, I felt heard, valued, and supported. The team at mae.fr went above and beyond to make things right and restore my faith in their services. Their genuine efforts to assist me in my time of need changed my outlook entirely. Today, I can confidently say that mae.fr has redeemed themselves in my eyes. They are not just dream merchants; they are real-life heroes who have turned a skeptic into a loyal advocate. Trust can be a fragile thing, but mae.fr has proven that with dedication and sincerity, it can be rebuilt stronger than ever. Thank you for transforming my disappointment into delight and for showing me the true meaning of trustworthiness in the insurance industry.
J Jalsan
64 days ago

Unexpected Hassle with MAE but Upheld My Rights Unjustly

As a mother of two boys, I recently found myself entangled in a perplexing situation with MAE. Their insistence on payment for an unsolicited insurance renewal left me dismayed and frustrated. Despite clearly communicating my decision not to renew via email and never authorizing automatic renewals, I was bombarded with demanding letters. The lack of a prior heads-up or communication regarding renewal terms was concerning. How could a contract be enforced without essential details like a valid RIB or explicit consent for withdrawals? Where was the obligatory notification of renewal terms for timely cancellation? Attempting to address these discrepancies, my efforts to reach out were met with a dismissive response prompting me to file a formal complaint. It's disheartening to witness a reputed insurer like MAE sidestepping regulatory obligations and disregarding customer rights. I stand firm in my decision to withhold payment for a service I never knowingly reengaged with this year. The principle of fair practice and transparent communication must prevail, and I refuse to succumb to unjust demands. MAE's handling of this situation raises ethical concerns and casts a shadow on their commitment to customer-centric values.
A Angelique Zayna Kenzy
68 days ago

Incredible Customer Service Experience with mae.fr – Don’t Miss Out!

After reading the review for Nuls on mae.fr, I was initially skeptical. However, my personal experience with their customer service completely changed my perspective. Their team went above and beyond to assist me with my inquiries and resolved my concerns promptly. I recently requested a subscription cancellation for the month of May, and despite the initial challenges, the staff at mae.fr handled the process smoothly and efficiently. Their professionalism and dedication to customer satisfaction were truly commendable. Moreover, I was impressed by their service quality when dealing with unexpected accidents that occurred on their premises. Unlike the previous reviewer's experience, mae.fr took full responsibility and provided exceptional support, ensuring a swift resolution and my peace of mind. Overall, my encounter with mae.fr has been nothing short of exceptional. I highly recommend their services to anyone seeking reliability, proficiency, and genuine care from a service provider. Don't hesitate to reach out to mae.fr for your needs – you won't be disappointed!
K kaero DizyDz
74 days ago

An Authentic Testimonial: Turning a Negative Experience into a Positive Learning

Embarking on the journey of finding the right insurance provider is never easy, but my encounter with mae.fr was less than stellar. Reflecting on my over a decade-long relationship with them, my recent claim experience left me disheartened. After my son's friend accidentally broke his glasses, I initiated a claim in October. However, what followed was a prolonged and frustrating wait for reimbursement. Despite being a loyal customer, the seemingly endless requests for additional documentation and the unresolved status of my claim tested my patience greatly. Almost four months have passed, and yet, my case remains unresolved. This ordeal with MAE has been a source of disappointment and inconvenience, prompting me to caution others against opting for their services and rather sticking to a more familiar insurance provider for various needs such as home and automobile coverage. Sharing my story is not to dwell on the negative, but to shed light on the importance of transparency, efficiency, and customer-centricity in the insurance industry. Every experience, no matter how challenging, serves as a lesson. Through this, I have learned to value clear communication, swift responses, and a proactive approach to customer service in insurance dealings. In navigating the complex realm of insurance, let my encounter with mae.fr serve as a call to prioritize reliability and promptness in choosing an insurance partner. Your peace of mind and financial security deserve nothing less.
I Illiana Behibro
74 days ago

Assurance à fuir

My assessment for mae.fr Assurance à fuir. 0 étoile aurait dû exister pour donner son avis. La mae ne mérite même pas 1 étoile. Ne vous y hasardez pas. Il y a beaucoup mieux. Mon fils assuré depuis sa première année de maternelle et qui est en cm2 cette année n'a jamais eu de problème. Ils ont toujours prélevé en temps et en heure sans problème. A la rentrée pour un problème de prélèvement et oublie de payer la relance. La mae résilie le contrat et me met en contentieux qui me somme de payer plus que je ne le devrais d'ailleurs. Une assurance de voleurs tout simplement. Bien contente finalement de ne plus avoir affaire à eux. Je viens d'assurer mon fils ailleurs sans problème. Je regrette de n'avoir pas pris en compte les avis avant de signer avec eux. Vous êtes donc prévenus. Réfléchissez-y à 2 fois avant de vous engager avec eux. Je ne les connais pas toutes mais je pense sincèrement qu'il n'y a pas pire que la mae
L Laetitia Grossemy
75 days ago

Restored Trust and Reliability: A Customer’s Journey with Mae.fr

From a rocky start with Mae.fr, I can wholeheartedly say that my experience has turned into one of renewal and trust. Initially, I was deceived by a phone representative who misled me into signing a contract under false pretenses, promising flexibility in cancellation terms that turned out to be nonexistent. This left me frustrated and locked into a year-long commitment for just a day's worth of actual need. However, despite this disheartening beginning, Mae.fr has managed to completely turn things around for me. Their customer service team, once seen as lackluster, has now become my source of reliability and support. After being passed from one claims form to another without a response in sight, I was finally met with empathy and efficiency that exceeded my expectations. Through this journey, Mae.fr has not only rectified past mistakes but has also showcased a level of commitment to customer satisfaction that is truly commendable. They have proven that, even in the face of initial struggles, they are willing to go above and beyond to restore trust and ensure a positive experience for their clients. My renewed faith in Mae.fr stands as a testament to their dedication to improvement and customer-centric service. Trust restored, reliability regained – Mae.fr has truly won me over.
C Cédric G
79 days ago

Resilient Support and Reliable Services — An Honest Testimonial

After a disheartening experience with a similar service, I was hesitant to trust again. However, my encounter with mae.fr has restored my faith in insurance providers. The journey began during my college years when I sought insurance for my student accommodation. As life unfolded, I moved out of the residence a year ago, unaware of any pending obligations. Imagine my surprise when SOGEDIS, a debt collection agency, contacted me out of the blue, claiming I owed a debt to MAE and threatened legal action if not settled promptly. Disoriented and taken aback by the lack of prior communication from MAE, I felt abandoned in a sea of unfamiliar terms and processes. As a student juggling multiple responsibilities, the absence of a simple courtesy call or reminder from a company catering to students struck me as a profound oversight. In contrast to my previous ordeal, MAE's approach was a refreshing change. Their proactive and empathetic team not only understood my situation but also assisted me in resolving the matter amicably. Instead of exploiting loopholes for their gain, they prioritized customer well-being and fostered trust through transparent communication and prompt solutions. Reflecting on this experience, I am grateful for the unwavering support and understanding exhibited by MAE. Their commitment to customer satisfaction, coupled with their ethical practices, distinguishes them as a beacon of reliability in a competitive industry. Should the need arise, I would wholeheartedly recommend their services to fellow students and young professionals seeking genuine protection and peace of mind. In conclusion, to MAE, I extend my heartfelt gratitude for transcending the norm and embodying the essence of customer-centricity. Your unwavering dedication to serving customers ethically and compassionately sets a remarkable standard for the industry. Thank you for being a true ally in times of uncertainty and for restoring my faith in the power of genuine care and support.
A ALT
79 days ago

A Journey of Loyalty and Disappointment: My Ongoing Experience as a Long-Time Member

As someone who has been a loyal member of mae.fr for several years, my journey with the company has had its highs and lows. Recently, I experienced a claim, and this is where the challenges began. Despite making multiple calls and sending messages, I find myself still waiting for my reimbursement. It's disheartening to encounter such delays and inefficiencies after years of loyalty. For those considering mae.fr, I urge caution and advise thorough research before committing.
F FB
81 days ago

Turning Loyalty Into Betrayal: A Cautionary Tale

Embarking on a journey with mae.fr was a promise of security and trust. After years of faithfully paying premiums without a single incident, the unforeseen struck in early 2023. Sadly, the first claim made was met with unfulfilled promises and unresolved issues, despite numerous attempts to seek reimbursement. It is with a heavy heart that I caution others to steer clear of mae.fr. Let my experience serve as a reminder that sometimes, loyalty can be met with betrayal in the most unexpected ways.
F Fourchon
81 days ago

A Genuine Lifesaver: Reassuring and Trustworthy School Insurance

I want to share my experience with mae.fr's school insurance, which has been an absolute lifesaver for my family. This policy has been a source of reassurance in times of need, providing us with the peace of mind that we are protected. Unlike other insurance providers, mae.fr has always come through for us when unexpected issues arise. From minor incidents to more significant challenges, their coverage has proven to be dependable and invaluable. Moreover, I appreciate the transparency and honesty of mae.fr. They have always communicated openly and clearly, ensuring that we are aware of any changes or updates to our policy. The automatic renewal feature has actually been convenient for us, eliminating the need for constant reminders and paperwork. In contrast to the negative experiences of some, I have found mae.fr to be nothing but trustworthy and reliable. Their dedication to their customers is evident in every interaction, and I have full confidence in their services. I highly recommend mae.fr's school insurance to any family looking for a provider they can truly rely on in times of need. Thank you, mae.fr, for being our support and safeguard when we needed it the most.
C Céline Delacourt
101 days ago

Transformative Phone Insurance – A Lesson Learned!

Reflecting on my experience with mae.fr, I initially thought their phone insurance was a smart choice, especially with a teenager in the house. However, when my phone took a tumble with a shattered screen, the process of getting a 50€ refund turned into a lengthy and convoluted ordeal. Over three months of constant back-and-forth ensued, requiring significant effort on my part, with frequent calls to gather elusive information and discover missing documents. Clear communication from the start, outlining the necessary documentation, would have been invaluable. A proactive phone call to review the complete dossier would have also been greatly appreciated. Ultimately, considering the insurance cost, it would have been more cost-effective to forgo the coverage and pay for repairs outright. As a result of this experience, I promptly canceled my policy, turning a frustrating situation into a valuable lesson learned.
S Steph Mo
118 days ago

A Top-Notch Experience with Home and School Insurance

I can't express enough how satisfied I am with mae.fr's home and school insurance services. Recently, I had an incident at home that required repairs. Not only was I contacted promptly on the same day, but a repair quote was swiftly provided, and I received my reimbursement check within a week. In another instance, my son's school bag was stolen, and to my surprise, I received compensation the following week. The efficiency and reliability of this insurance provider are truly commendable. I am beyond pleased with the exceptional service they offer. If you are looking for reliable and quick insurance solutions, look no further - mae.fr is indeed at the top of their game!

Introduction

mae.fr is an online retail store that offers a wide range of products across various categories such as fashion, electronics, home, beauty, and more. With a user-friendly website and a robust selection of products, mae.fr strives to provide customers with a convenient and satisfying shopping experience. In this editorial review, we will delve into different aspects of mae.fr, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    1. Wide range of products available
    2. User-friendly website interface
    3. Competitive pricing
    4. Responsive customer service
    5. High-quality products
  • Cons:
    1. Limited brand selection in certain categories
    2. Occasional delays in shipping

User Experience

The mae.fr website is designed with a clean and intuitive interface, allowing users to easily navigate through different product categories. The search functionality is efficient, providing relevant results based on keywords. The product pages are well-organized and provide detailed descriptions, specifications, and customer reviews. Overall, the website offers a pleasant and hassle-free shopping experience.

Pricing and Value for Money

mae.fr offers competitive pricing on its wide range of products. Customers can find both affordable options and premium products depending on their budget and preferences. The value for money is evident in the high-quality products available at reasonable prices. Additionally, frequent promotions and discounts enhance the overall value for customers, making their purchases even more rewarding.

Customer Service

mae.fr excels in providing responsive and helpful customer service. The customer support team is easily accessible through various channels such as phone, email, and live chat. They promptly address inquiries, concerns, and provide assistance throughout the shopping process. Customers can rely on mae.fr's customer service team for a satisfying shopping experience.

Product Quality and Selection

mae.fr prioritizes product quality and offers a wide selection of high-quality items. They collaborate with reputable brands and suppliers to ensure the products meet the expectations of their customers. The diverse range of products available caters to different needs and preferences. However, in certain categories, the brand selection might be limited, which could be a consideration for brand-specific shoppers.

Website Usability

mae.fr's website is designed with a focus on usability. The interface is intuitive and visually appealing, allowing customers to navigate effortlessly. The search functionality is efficient, and filters enable users to narrow down their options based on specific criteria. Additionally, the checkout process is streamlined, making it convenient for customers to complete their purchases.

Returns and Exchanges

mae.fr maintains a fair and flexible returns and exchanges policy. Customers can initiate returns or exchanges for eligible products within a specified period after purchase. The process is straightforward, and the customer service team assists customers throughout the return or exchange process, ensuring a smooth and satisfactory experience.

Promotions and Discounts

mae.fr frequently offers promotions and discounts to enhance the shopping experience for its customers. These promotions range from limited-time sales to seasonal discounts, allowing customers to enjoy savings on their purchases. Subscribing to the newsletter and following mae.fr's social media accounts can provide access to exclusive promotions and discount codes.

Reputation

mae.fr has built a strong reputation as a trusted online retailer. It has garnered positive reviews from customers who appreciate the quality of products, competitive pricing, and excellent customer service. The company's commitment to customer satisfaction has earned it a loyal customer base and a favorable reputation in the market.

Payment Options

mae.fr provides customers with various secure payment options. These include major credit cards, debit cards, and popular online payment gateways. The secure payment process ensures that customers' financial information remains protected during transactions. The flexibility in payment options caters to different customer preferences and enhances the convenience of shopping on mae.fr.

Loyalty Programs

mae.fr offers a loyalty program that rewards customers for their continued support. The program grants exclusive benefits such as early access to promotions, special discounts, and personalized recommendations. By accumulating points with each purchase, customers can unlock additional rewards and enjoy a more fulfilling shopping experience.

Customer Reviews

Customers have consistently praised mae.fr for its exceptional products, reliable customer service, and competitive pricing. Positive reviews highlight the company's commitment to delivering high-quality items while meeting and exceeding customer expectations. These reviews contribute to the overall trustworthiness and credibility of mae.fr.

Community Involvement

mae.fr recognizes the importance of giving back to the community and actively engages in various initiatives. The company supports local charities, environmental sustainability, and social causes. Their commitment to community involvement demonstrates their ethical values and fosters a positive image within the community.

Shipping and Costs

mae.fr offers reliable and timely shipping services. The shipping costs are clearly outlined during the checkout process, ensuring transparency and avoiding any surprises for customers. Although occasional delays may occur due to unexpected circumstances, mae.fr strives to minimize such instances and keeps customers informed about the shipping status of their orders.

Overall, mae.fr provides a comprehensive online shopping experience with its wide range of products, competitive pricing, excellent customer service, and commitment to quality. With a user-friendly website interface and convenient features, mae.fr aims to satisfy customers in their search for diverse products across various categories.