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4% users rated Poor
6% users rated Average
4% users rated Very Good
36% users rated Excellent
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Old Northern e-MTB'er
Exceeding Expectations: Exceptional Customer Service at Magix.com
Having recently encountered a minor issue with my order at Magix.com, I was blown away by the quick and efficient response I received. Not only did the customer service team promptly address my concern, but they went above and beyond to ensure that everything was sorted out to my satisfaction. The level of care and attention to detail demonstrated by the staff at Magix.com truly impressed me. In a world where customer service can often feel impersonal and automated, it was a breath of fresh air to experience such genuine and personalized assistance. I can wholeheartedly recommend Magix.com to anyone looking for not only top-notch products but also exceptional customer service. Thank you for exceeding my expectations and turning a potential issue into a positive and hassle-free experience. B
Bob Harris
Transformative Experience: How Magix Video Software Revolutionized My Creativity
From amateur videographer to content creator extraordinaire, Magix video software has been my trusted companion on this exciting journey. With its user-friendly interface and robust features, I was able to bring my creative visions to life effortlessly. The seamless editing capabilities allowed me to craft compelling narratives and visually stunning masterpieces. Unlike other software that I've tried, Magix was a breath of fresh air with its stability and reliability. However, after a year of seamless performance, I encountered a technical glitch that left me frustrated. Despite this hiccup, I reached out to Magix's customer support, and they promptly resolved the issue, ensuring that I could continue my creative endeavors without any interruptions. While every software may have its occasional bugs, I never felt pressured to upgrade unnecessarily. Magix's commitment to customer satisfaction shone through in their prompt assistance and dedication to resolving any issues that arose. In a world where professionalism and authenticity are rare gems, Magix stood out for their transparency and genuine care for their customers. My experience with Magix has been nothing short of transformative, and I look forward to many more years of creative exploration with their innovative software. Thank you, Magix, for empowering me to unleash my creativity and telling my stories in the most impactful way possible. C
Chris Northcote
A Lifesaver in Cyberspace: Magix’s Online Support Shines Bright
When I reached out to Magix's help service online, I never expected such lightning-fast and efficient assistance. Within just 5 minutes of sending my initial email, I was met with a prompt reply that swiftly resolved my issue. The level of service and the speed at which my problem was handled left me truly impressed – it was nothing short of stellar. In this vast cyberspace, encountering such dedicated support is like finding a rare gem. Kudos to Magix for setting the bar high and delivering exceptional customer service. A* performance all the way! S
Shannon Vandaveer
Exceeding Expectations: A Customer Service Triumph
When I encountered an issue on magix.com, I was initially frustrated trying to find the customer service email. However, once I reached out, I was blown away by the exceptional service I received. The team was not only quick and responsive but also incredibly efficient and ready to assist. Their dedication to solving my problem promptly and effectively left me thoroughly impressed. This level of commitment is truly commendable and sets magix.com apart from the rest. H
Hala Bentley
Rekindling My Love for Sound Forge: A Tale of Unmet Expectations Turned into Hope
Embarking on a journey to find a replacement for my beloved Sound Forge, I stumbled upon Magix. Longing to revive the memories of crafting music with precision, I eagerly placed my order, hoping to reunite with an old friend. However, fate had a different plan in store for me. Disappointed by the unfamiliar program Magix delivered instead of the cherished Sound Forge, my heart sank. Despite my efforts to reason with them, they stood firm in their stance, leaving me disheartened and frustrated. Reluctantly, I bid farewell to my hopes of reliving past musical endeavors and reluctantly deleted the substitute program. While time has passed since that unfortunate encounter, the bitter taste of unmet expectations lingers. Nevertheless, amidst the disappointment, a glimmer of hope remains alive within me. The passion for music production that once fueled my creativity has not waned; it patiently awaits the day when it will be reignited by the familiar tools of Sound Forge. In the midst of this setback, I hold on to the belief that one day, my quest for the perfect music production software will lead me back to where it all began – the comforting embrace of Sound Forge. Until then, my journey continues, fueled by the memories of melodies past and the anticipation of harmonies yet to be created. V
Vizinto Mtika Nomanda
Magix: Empowering Music Creation Anywhere, Anytime
When I discovered magix.com, I found more than just powerful programs – I found a pathway to unleashing my musical potential. I've always been passionate about creating music, and with Magix's programs, I can now pursue that passion anywhere, anytime, using only my mobile phone. The world has recognized the quality of Magix's programs, and I can attest to their effectiveness firsthand. Thanks to Magix, I've been able to elevate my music creation skills to new heights, and I couldn't be more grateful. V
Vizinto Mtika Nomanda
Unleashing my Musical Potential with Magix.com: A Personal Journey
As a budding musician, my journey with Magix.com has been nothing short of transformative. The powerful programs offered by Magix not only recognized globally but also ignited a passion within me for creating music. From the convenience of my mobile phone, I delved into a world where melodies and beats came alive at my fingertips. Magix.com became my virtual mentor, guiding me step by step through the intricacies of music production. I explored a plethora of tools and features that not only honed my skills but also allowed me to unleash my creativity in ways I never thought possible. The intuitive interface made it easy for me to experiment, learn, and grow as a musician. What truly sets Magix.com apart is its commitment to excellence. The programs are not just powerful; they are empowering. They inspire users like me to push boundaries, think outside the box, and truly express themselves through music. The recognition that these programs receive on a global scale is a testament to their quality and innovation. Thanks to Magix.com, I have not only learned to create music but have also discovered a part of myself that thrives in the world of rhythm and harmony. My musical journey continues to unfold, guided by the unparalleled support and resources that Magix.com provides. If you're looking to embark on a musical adventure, I highly recommend Magix.com - where creativity knows no bounds. R
Robert Elves
Life-Saving Support: A Testament to MAGIX’s Exceptional Customer Service
As a longtime user of MAGIX's PhotoStory program, I recently found myself in a bind when trying to transfer my old CD version to a new PC. Having encountered some technical difficulties due to the upgrade, I reached out to MAGIX's support team with a sense of urgency. To my amazement, the response was not only prompt but also marked by an exceptional level of courtesy and professionalism. The representative addressed my concerns with a profound understanding of the issue at hand, and their support proved to be nothing short of life-saving. Thanks to their unwavering assistance, my beloved program is now up and running on my new PC, marking a triumph of seamless transition and uninterrupted creativity. MAGIX has undoubtedly gone above and beyond to ensure that their customers not only receive a top-tier product but also benefit from unparalleled support that is truly second to none. This experience has solidified my loyalty to MAGIX, and I wholeheartedly recommend their products to anyone seeking both excellence and exceptional customer care. R
Robert Elves
A Lifesaver for Upgrading Software: A Customer’s Journey
Embarking on the adventure of upgrading my PC, I encountered a hurdle with my beloved PhotoStory program. Armed with an early CD version, I reached out to magix.com with a plea for assistance. In the blink of an eye, their team responded with promptness, courtesy, and a touch of professionalism that left me in awe. Amidst the chaos of changing email addresses and updating my system, their support shone brightly, guiding me through the process effortlessly. Thanks to their exceptional service, my treasured program is now up and running smoothly, bringing forth a wave of relief and gratitude. Kudos to magix.com for being the unsung heroes of software support! H
Happy customer
Unleashing Creativity with Exceptional Support: My Magix Experience
I can't help but express my gratitude for the exceptional journey I've had with Magix. This software, coupled with the unwavering support from their team, has truly redefined my music production experience. The powerful tools and exquisite range of sounds have fueled my creativity, enabling me to delve deeper into my passion for music. What sets Magix apart is not just the software itself, but the dedicated team behind it. Whenever I've encountered a hurdle, the Support and Sales teams have gone above and beyond to ensure that I receive the assistance I need. This level of commitment and care is a rare find in the industry, and it speaks volumes about their dedication to their customers. Magix has become an integral part of my journey as a serious artist, and I wholeheartedly recommend it to anyone who shares the same passion. With Magix, I've found more than just a software – I've found a support system that empowers me to elevate my craft. Thank you, Magix, for being a game-changer in the world of music production. H
Happy customer
Magix: A Game-Changer for Serious Artists
My life as a musician changed when I discovered Magix. The software, backed by a dedicated team, has transformed my music composition and mixing experience. The powerful tools and exquisite sounds have elevated my creativity to new heights. What's more, the exceptional Support and Sales teams have always had my back whenever I encountered issues. If you're a serious artist, I wholeheartedly recommend Magix for its unparalleled support and game-changing features. R
R McCann
Magix.com Exceeded My Expectations – A Journey of Loyalty and Hope
My journey with Magix.com began with the free version, and as a loyal customer, I recently decided to invest in an upgrade with the promise of exciting extras, including Essentials 5 Ultimate. However, my excitement turned into disappointment when I discovered that I did not receive all the promised serial numbers. Despite reaching out to their support team, I was left feeling neglected and disheartened by the lack of resolution. This experience left me questioning their reliability, which was truly disheartening for a long-time customer like myself. Nevertheless, my hopeful spirit remains intact. I sincerely hope that Magix.com will address this issue promptly, as I believe in their products and have had positive experiences in the past. I am still committed to their brand and am optimistic that they will rectify this situation, as I genuinely want to continue using their product. I am eagerly awaiting a resolution and hope to continue my journey with Magix.com, as their products have always exceeded my expectations. Here's to hoping for a swift and satisfactory resolution. Sincerely, R
R McCann
My Heartfelt Experience with Magix.com: The Unfortunate Saga of an Incomplete Purchase
After eagerly purchasing an upgrade option from Magix.com, I found myself entangled in a web of disappointment and frustration. The package I selected promised a range of exciting extras, including Essentials 5 Ultimate. However, my excitement quickly turned to dismay as I realized that my purchase was incomplete. Despite my efforts to rectify the situation by reaching out to customer support, my experience was far from smooth sailing. As I scoured through my emails in hopes of finding a solution, my hopes dwindled. The missing serial numbers for two crucial components of my purchase remained elusive, leaving me in a state of perplexity. What added salt to the wound was the diminishing responsiveness from the support team. Their lack of initiative and assistance left me stranded, questioning my loyalty to a brand I had trusted since the days of its humble free version. As a long-standing customer, the sense of betrayal and disillusionment was palpable. The dilemma I face is stark: do I endure being shortchanged and compromise on my expectations, or do I take a stand for what is rightfully mine? This experience has left me torn between my desire to use the product I invested in and the apprehension of being let down yet again. The inner conflict of whether to reverse the charge and seek an alternative solution or persist in my quest for justice looms over me like a dark cloud. In the midst of this unfortunate saga, I am left pondering the value of customer trust and the importance of delivering on promises made. While the road ahead may be uncertain, one thing remains clear: integrity and transparency are the cornerstones of a lasting customer-business relationship. D
dirk MyInfo
Magix – PhotoStory Deluxe
My review for magix.com Magix - PhotoStory Deluxe 2023I have been using the tool for years (I upgraded the version a number of times)It makes it easy to create very nice stories to show on blu ray or USB stick. It creates nice effects, you can create even travel plans animations. Last time, I experienced major issues. The application crashed every 5 minutes. I contacted the support late in the evening via mail. The next morning, I got already some feedback, some information to gather... Then very soon after that a solution was offered that worked very fine. So problem resolved within 24 h! (I had to upgrade my video driver). Nice tool, great support !! D
dirk MyInfo
Magix – PhotoStory Deluxe: A Customer’s Journey of Creativity and Support
After years of loyal use and multiple upgrades, Magix - PhotoStory Deluxe 2023 holds a special place in my heart. This incredible tool has consistently allowed me to craft captivating stories for various platforms like Blu-ray and USB sticks effortlessly. The array of effects and travel plan animations never fail to impress, adding a touch of magic to every project. However, my enthusiasm was briefly dampened when the application started crashing every five minutes during my latest endeavor. Determined to resolve this issue, I reached out to the support team late in the evening via email. To my surprise, by the next morning, I received a prompt response with valuable insights and instructions to troubleshoot the problem. In less than 24 hours, thanks to the efficient support team, the solution was identified – a simple upgrade of my video driver. Witnessing this speedy and effective assistance left me in awe. Magix not only offers a fantastic tool but also stands behind it with exceptional customer support. In conclusion, Magix - PhotoStory Deluxe is not just a nice tool; it is a game-changer for creators looking to bring their stories to life. And with the unparalleled support backing it, my journey of creativity remains smooth and exhilarating. Cheers to a product that truly cares about its users!
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Introduction
Magix.com is a popular online platform that provides users with a range of audio and video editing software. The platform offers comprehensive editing tools and features that allow users to create and edit audio and video content with ease. With a range of products and services, Magix.com is an excellent choice for anyone looking to edit audio and video content for personal or professional use.Pros and Cons
Pros:- Comprehensive audio and video editing software
- User-friendly interface
- Flexible pricing options
- Intuitive and efficient workflow
- Excellent product quality and selection
- Steep learning curve for beginners
- Customer service could be better
- High pricing for some products