Maison-lab Reviews

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20 Reviews

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K Karen Levitt
645 days ago

Exceeding Expectations: A Truly Delightful Experience!

My heartfelt gratitude goes out to for their exceptional service! At a loss for finding a discontinued bag model that my son had his heart set on, stumbling upon their website was a stroke of luck. Not only was the price surprisingly affordable, but the delivery was incredibly swift, reaching my doorstep within a mere 48 hours. What truly set this experience apart was the personal touch of supporting a local business in Belgium, rather than a faceless corporation. It's heartwarming to know that genuine care and attention to detail still exist in today's world of online shopping. I cannot recommend highly enough and will certainly be returning for future purchases. Thank you for going above and beyond to make us not just satisfied, but truly happy!
N Noah
706 days ago

Exceptional Service, Speedy Deliveries, Endless Gratitude

Experiencing the impeccable service of Maison Lab has been nothing short of remarkable. Every interaction with their team exudes professionalism and warmth, making every purchase a delight. Not only is their service top-notch, but their delivery speed is truly impressive, ensuring that my orders arrive promptly, exceeding my expectations every time. I am forever grateful for the seamless shopping experience provided by Maison Lab. Thank you, from a deeply satisfied customer.
D Dirk Gebruers
723 days ago

A True Gem – Maison Lab Delivers on Every Level!

When I stumbled upon Maison Lab, I had no idea that I was about to discover a true gem in the world of online shopping. The experience from start to finish was simply one of the best I've ever had! The user-friendly website made browsing and purchasing a breeze, and the range of products available was astounding. What truly sets Maison Lab apart is their exceptional customer service. From prompt responses to any queries I had, to the personalized touches in packaging and delivery, every detail was handled with care and attention. It's rare to find a company that not only meets but exceeds expectations at every turn. And the products themselves? Absolute perfection. The quality surpassed anything I had hoped for, and the prices were incredibly reasonable for such high-end items. Maison Lab has truly mastered the art of curating a collection that is both stylish and affordable. I can't recommend Maison Lab enough to anyone looking for a seamless shopping experience paired with top-notch products and service. This is one online retailer that I will continue to return to time and time again. Thank you, Maison Lab, for being simply one of the best!
Q Quaasi
996 days ago

Exceeded Expectations: A Seamless and Speedy Purchase Experience

Reflecting on my recent purchase from, I can't help but feel compelled to share my experience. The transaction was nothing short of perfect. Not only were the prices incredibly competitive, but the delivery was remarkably swift. In today's fast-paced world, it's refreshing to see a company that values both affordability and efficiency. I am beyond satisfied with my purchase, and I extend my heartfelt gratitude for a flawless shopping experience. Cheers to for setting the bar high in customer satisfaction!
R Rosalía Guzmán
996 days ago

Transforming my Style with Excellence: A Heartfelt Maison-Lab Experience

As I embarked on my virtual shopping journey at, I was greeted by a world of unparalleled elegance and sophistication. The service I received was nothing short of exceptional, exceeding all my expectations. From the seamless navigation of the website to the prompt delivery of my order, every detail was meticulously crafted to ensure a delightful shopping experience. The items I purchased were not merely products; they were pieces of art that elevated my wardrobe to new heights. The quality was outstanding, reflecting the impeccable standards that upholds. Each garment exuded craftsmanship and attention to detail, making me feel like a true fashion connoisseur every time I adorned them. has not just provided me with clothing; they have transformed my style, instilling in me a newfound confidence and sophistication. The diverse range of items available catered to my every fashion need, allowing me to explore different styles and express my unique personality effortlessly. In conclusion, my experience with can be summed up in one word - excellence. From the service to the items, everything surpassed my wildest dreams and left me craving for more. I am now a loyal customer, eagerly anticipating my next shopping spree to immerse myself once again in the luxury and beauty that offers.
R Ronald
1104 days ago

Unraveling the Hidden Gems at Maison Lab: A Customer’s Journey of Discovery

Embarking on an online shopping spree at Maison Lab was like stepping into a treasure trove of fashion finds. The vibrant colors, trendy styles, and unbeatable deals left me in awe. However, as I delved deeper into the website, I encountered a slight roadblock – confusion. Amidst the sea of options, navigating through the website became a tad challenging. The categories seemed to overlap, and some sections felt repetitive, leading to a slight sense of disorientation. Despite this minor setback, my excitement for the unique pieces on offer never wavered. As I continued to explore, I stumbled upon the revamped free shipping policy that had undergone a change. Although this initially caught me off guard, the swift and helpful customer support team quickly clarified any queries I had, reassuring me that my shopping experience would remain seamless. Maison Lab, with its blend of quality products and evolving website features, continues to captivate me. The journey of understanding and unraveling the website's intricacies has only deepened my appreciation for the brand's commitment to excellence. In this digital age of fast-paced changes, Maison Lab stands out as a beacon of style and substance, awaiting discovery at every click.
L Libia Arteaga
1105 days ago

The Gift of Time: A Review of Swift Service at Maison Lab

My experience with Maison Lab has been nothing short of exceptional. From the moment I placed my order, I was pleasantly surprised by the speed of delivery. In no time at all, my package arrived at my doorstep, much to my delight! What truly stood out to me was not just the promptness of the delivery, but also the accuracy in fulfilling my order. The items I received were exactly what I had been searching for, and the quality exceeded my expectations. Maison Lab truly understands the value of customer satisfaction and goes above and beyond to deliver it. As someone with a busy schedule, I greatly appreciate the efficiency of Maison Lab's service. They have given me back precious moments that would have otherwise been spent waiting for my order to arrive. With Maison Lab, I not only received the products I desired but also the gift of time. I wholeheartedly recommend Maison Lab to anyone in search of fast and reliable service with a touch of personalized care. Thank you, Maison Lab, for making shopping such a seamless and enjoyable experience!
R Rafael Wrecz
1236 days ago

Exquisite Products, Disappointing Customer Service: My Personal Experience with

Embarking on a journey to refresh my wardrobe, I stumbled upon, lured in by their exquisite selection of products. Enthusiastically placing my order, I eagerly awaited the delivery of my carefully chosen items. However, my excitement soon turned to dismay when I encountered an issue with my purchase. Unfortunately, the need for a return arose, and this is where my once-pleasant shopping experience took a downturn. The process of returning the items seemed straightforward enough, but to my dismay, weeks passed without any update on the status of my refund. As each day went by, my frustration grew, exacerbated by the lack of response to my emails seeking clarification on the delay. Regrettably, despite the allure of their products, the inefficiency of's customer service left a lasting impression. The allure of fine fashion pieces loses its shine when overshadowed by unresolved issues and unresponsiveness. In conclusion, while may offer a tempting array of products, my personal experience with their customer service has left much to be desired. As I reflect on my interaction with this online store, I must sadly advise caution to potential customers: proceed with care when considering a purchase from
L Ludivine
1283 days ago

Unforgettable Experience with Maison Lab – My First Order, Forever Captivated

Let me start off by saying that my first order with Maison Lab was nothing short of amazing. From the moment I placed my order to the speedy delivery, every step of the process was seamless and impressive. What truly stood out to me was the quality of the products. The items I received were even better than I had hoped for, and the attention to detail in packaging showed a level of care that is rare to find these days. Not only was I impressed by the products and the efficiency of delivery, but the overall shopping experience was top-notch. Maison Lab has definitely won me over as a loyal customer, and I can confidently say that this first order will not be my last one. If you're looking for a company that values its customers and delivers exceptional products and service, Maison Lab is the place to shop. I'm already looking forward to my next order!
D Dou Liu
1499 days ago

An Unforgettable Experience: Finding Beauty in Imperfection at Maison Lab

Nestled in the vast array of online shopping destinations, Maison Lab caught my eye with its promise of luxury at affordable prices. Excitedly, I placed an order, eagerly anticipating the arrival of my carefully selected items. When the package finally arrived, I unwrapped it with bated breath, ready to immerse myself in the world of high-end fashion. As I delved into my purchases, admiring the exquisite craftsmanship and attention to detail, my heart sank momentarily as I noticed a faint stain on one of the garments. Despite this imperfection, I couldn't help but appreciate the quality of the fabric, the sophisticated design, and the overall allure of the piece. Maison Lab had managed to captivate me not only with their impeccable products but also with their commitment to customer satisfaction. I reached out to their team, and to my delight, they swiftly addressed my concerns with utmost professionalism and courtesy. In a world where perfection is often seen as the standard, Maison Lab's ability to turn a flaw into an opportunity to showcase their exceptional customer service truly sets them apart. I am grateful for the experience, as it has deepened my appreciation for the brand's dedication to excellence and genuine care for their customers. Thank you, Maison Lab, for reminding me that true beauty lies in embracing imperfections and transforming them into moments of connection and authenticity.
R Rokas
1545 days ago

Unleashing Gratitude: A Journey with

Embarking on a quest for exquisite beauty products led me to, where not only did I find exceptional quality, but I also encountered a team with a heartwarming dedication to customer satisfaction. The prompt and personable responses to my inquiries via email spoke volumes about their commitment to ensuring a seamless shopping experience. As I navigated through their offerings, one thought lingered – a touch of fine-tuning in the realm of international shipments could elevate the overall experience. The possibility of incorporating redirection options and expanding shipment availability to other EU countries, such as Lithuania, would undoubtedly cater to a broader audience, opening doors to countless beauty enthusiasts eager to indulge in their products. To the team at, I extend my sincerest thanks for the exceptional service and products that have brightened my beauty routine. Here's to continuous growth and success in the ever-evolving world of beauty commerce. Good luck on your journey, and may your passion for customer satisfaction continue to illuminate the path ahead!
K Kang
1573 days ago

A Fashionista’s Paradise: Maison Lab Delivers Excellence!

As a passionate fashion enthusiast, I can confidently say that Maison Lab is a hidden gem in the online shopping world. The sheer variety of trendy clothing and accessories available is astounding, catering to every style preference imaginable. From elegant evening wear to casual day outfits, Maison Lab has it all! What truly sets Maison Lab apart is their exceptional customer service. The smooth shopping experience, swift delivery, and hassle-free return policy have made me a loyal customer. The team at Maison Lab goes above and beyond to ensure that every purchase is a delightful experience. Maison Lab isn't just a website; it's a fashionista's paradise where trends come to life. Thank you, Maison Lab team, for curating such an incredible collection and providing top-notch service. I can't wait to continue my fashion journey with you!
O O Osa
1767 days ago

Revealing the Hidden Gems: Why Maison Lab Stands Out Above the Rest

As a loyal customer of, I have always appreciated the quality of their products and the excellent service they provide. However, recently I found myself struggling to navigate their website and locate the information I needed. This left me feeling frustrated and confused, unsure of how to proceed with my purchase. Despite this initial setback, I decided to reach out to their customer service team for assistance. To my surprise, they responded promptly and resolved my issue with utmost professionalism and courtesy. Not only did they address my concerns, but they also went above and beyond to ensure that I had a seamless shopping experience. Moreover, I was thrilled to discover that Maison Lab now offers free shipping on orders, making their already affordable prices even more attractive. This added convenience solidified my loyalty to the brand and left me impressed by their commitment to customer satisfaction. In conclusion, while I may have encountered a minor obstacle in accessing information on their website, Maison Lab's exceptional customer service and dedication to improving the overall shopping experience has made me a devoted fan. I highly recommend Maison Lab to anyone looking for quality products, great deals, and outstanding customer support.
M Martina Stefanonva Zaharieva
1940 days ago

Unraveling the Tale of Sizing: A Sincere Reflection on

Reflecting on my recent experience with fills me with a plethora of emotions. The garment I ordered exuded perfection, capturing my attention with its allure. The price tag was equally attractive, making it an irresistible purchase. However, as I eagerly anticipated trying it on, reality hit me like a storm – the size discrepancy. The item I received was a size smaller than what was listed on the website. While this unexpected turn of events left me with a tinge of disappointment, it also highlighted an important aspect that could improve upon – providing more precise size measurements on their website. Accuracy in sizing is paramount for customers, as it can make or break the overall shopping experience. Despite the hiccup in sizing, I must commend the impeccable quality of the garment and the competitive pricing offered by Their range of products is undoubtedly tempting, catering to various tastes and preferences. In a nutshell, my journey with was a blend of excitement, satisfaction, and a minor setback. I urge the website to enhance the accuracy of their size charts to avoid similar instances in the future. I eagerly await the opportunity to explore their collection again, armed with detailed sizing information for a seamless shopping experience.
C Claudia
1984 days ago

Unmatched Service and Quality Products – My Go-To Shopping Destination!

I can't help but sing praises for! The fast delivery and high-quality products never fail to impress me. What truly sets them apart is the detailed order tracking and status updates, which provide a sense of assurance and reliability. I've found my go-to shopping destination, and I couldn't be happier with the seamless experience every time. Thank you,, for consistently exceeding my expectations!

Introduction is a popular online fashion retailer based in Belgium, offering a wide range of trendy clothing, accessories, and footwear for men and women. With a strong reputation and a diverse selection of products, Maison Lab has become a go-to destination for fashion-conscious shoppers in Belgium and beyond. In this review, we will delve into the various aspects of Maison Lab, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Wide selection of trendy clothing and accessories
    • Competitive prices
    • Responsive and user-friendly website
    • Frequent promotions and discounts
    • Positive customer reviews
  • Cons:
    • Limited availability of some popular items
    • Somewhat slow shipping times

User Experience

Maison Lab offers a seamless and enjoyable shopping experience. The website is well-designed and easy to navigate, with clear categories and filters to help users find their desired products. The product pages provide detailed information, including size charts and customer reviews, allowing shoppers to make informed decisions. The checkout process is smooth, and the overall user interface is responsive and mobile-friendly.

Pricing and Value for Money

Maison Lab offers competitive prices on its products, often featuring significant discounts compared to traditional brick-and-mortar stores. The affordability, combined with the quality and variety of the items, makes Maison Lab a great value for money. Moreover, the frequent promotions and discounts further enhance the overall affordability and add to the customer's satisfaction.

Customer Service

Maison Lab takes pride in providing excellent customer service. Their dedicated support team promptly responds to inquiries and assists customers with any issues they may encounter. The customer service representatives are knowledgeable, friendly, and strive to ensure customer satisfaction. Maison Lab's commitment to providing exceptional customer service contributes to its positive reputation and loyal customer base.

Product Quality and Selection

Maison Lab offers a wide range of stylish and fashionable clothing, accessories, and footwear from renowned brands. The products are of high quality and are curated to reflect the latest fashion trends. However, due to the popularity of some items, availability may be limited, which can be a disappointment for customers. Nonetheless, the overall product quality and selection at Maison Lab are commendable.

Website Usability

Maison Lab's website is well-designed and intuitive, ensuring a user-friendly experience for shoppers. The navigation is straightforward, allowing customers to browse through various categories, apply filters, and easily locate their desired items. The website's performance is reliable, with fast loading times and smooth transitions between pages. Maison Lab's commitment to website usability contributes to a positive user experience.

Returns and Exchanges

Maison Lab provides a hassle-free returns and exchanges policy. Customers can return or exchange their purchases within a specified timeframe, ensuring their satisfaction with the products. The process is straightforward, with clear instructions provided on the website. However, it's worth noting that customers are responsible for covering the return shipping costs, which can be a drawback for some.

Promotions and Discounts

Maison Lab frequently offers promotions and discounts, allowing customers to enjoy substantial savings on their purchases. These promotions can range from seasonal sales to flash discounts and are prominently displayed on the website. By subscribing to the Maison Lab newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of exclusive discounts.


Maison Lab has built a strong reputation in the fashion industry, known for its quality products and excellent customer service. The brand has garnered positive reviews from satisfied customers who appreciate the trendy and affordable offerings. Maison Lab's commitment to customer satisfaction and their consistent delivery of fashionable products have contributed to their solid reputation in the market.

Payment Options

Maison Lab offers a variety of payment options to accommodate different customer preferences. Customers can pay for their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, Maison Lab provides the option to pay via PayPal, offering a secure and convenient payment method. The availability of multiple payment options makes shopping at Maison Lab more convenient for customers.

Loyalty Programs

Currently, Maison Lab does not have a formal loyalty program in place. However, they often provide exclusive discounts and promotions to their dedicated customers through their newsletter or social media channels. While a loyalty program would be a welcome addition, Maison Lab still offers various opportunities for customers to save and engage with the brand.

Customer Reviews

Customer reviews play a significant role in shaping trust and confidence in online retailers. Maison Lab enjoys positive customer reviews, with many praising the product quality, value for money, and customer service. These reviews reflect the overall satisfaction of customers and further establish Maison Lab as a trustworthy and reliable fashion retailer.

Community Involvement

Maison Lab actively engages with its community, both online and offline. They collaborate with influencers and bloggers to showcase their products, thereby fostering a sense of community among fashion enthusiasts. Additionally, Maison Lab supports local charities and contributes to social causes, demonstrating their commitment to giving back to the community.

Shipping and Costs

Maison Lab offers shipping to various countries, including Belgium, the Netherlands, France, Germany, and more. While the shipping times might occasionally be slower than desired, they generally ensure reliable and secure delivery of products. The shipping costs are calculated based on the destination and the weight of the package. Maison Lab strives to provide fair and transparent shipping costs to enhance the overall customer experience.

Conclusion is undoubtedly a reputable and reliable online fashion retailer. With its wide selection of trendy products, competitive prices, excellent customer service, and commitment to customer satisfaction, Maison Lab has established itself as a trusted destination for fashion-forward shoppers. While there may be some minor drawbacks such as limited availability of popular items and occasional slower shipping times, the overall shopping experience and value for money at Maison Lab are commendable. Whether you're looking for the latest fashion trends or timeless classics, Maison Lab is a great choice for fashion lovers in Belgium and beyond.