Maisondesabre Reviews

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40 Reviews

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In the Leather Goods Store category

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0% users rated Very Good
80% users rated Excellent
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S Saoirse
46 days ago

Unparalleled Customer Care: A True Game Changer

Diving into my experience with, I can't help but praise their exceptional customer service. Recently, I ordered a stunning laptop bag, only to receive it with an incorrect strap. However, upon reaching out to their customer support team, I was met with nothing short of a swift and efficient resolution. In no time, they had organized the shipment of the correct strap, ensuring that I was fully satisfied with my purchase. The level of care and dedication displayed by their customer service team truly sets them apart in the industry. It's rare to come across such a seamless and hassle-free resolution process, making my entire shopping experience with a memorable and satisfying one. Their commitment to customer satisfaction is unparalleled, and I can confidently say that this is one of the best customer service experiences I have ever encountered. Well done, Thank you for setting the bar high and redefining what exceptional customer care looks like.
J Julia Klemin
51 days ago

An Unforgettable Experience: Customer Service Beyond Expectations

From the moment I stumbled upon, I knew I was in for something special. What initially drew me in was their exquisite products, but what kept me coming back was their unparalleled customer service. Let me paint a picture for you – a slight mix-up in the color of the wallet I ordered. Despite this minor hiccup, the Maisondesabre team swooped in like real-life superheroes and swiftly resolved the issue, leaving me in awe of their efficiency and dedication to customer satisfaction. But wait, it doesn't stop there. In a moment of haste, I inadvertently made an ordering error. Before panic could even set in, Maisondesabre was already on the case, rectifying my mistake with lightning speed and a level of understanding that is truly rare in the world of online shopping. Not only are their products a work of art, but the real gem lies in their customer service that goes above and beyond any expectations. I am not just a satisfied customer; I am a customer for life, loyal to a brand that values its clientele like no other. If you're looking for more than just a product, if you crave an experience that leaves you feeling truly cared for, look no further than Maisondesabre. Trust me; you won't be disappointed.
A Am
53 days ago

Incredible Customer Support Experience!

As a first-time shopper on, I was initially apprehensive about making a significant purchase online. However, my concerns quickly dissipated thanks to the exceptional customer support provided by their team. Every query I had was promptly addressed with detailed explanations and helpful guidance, easing my doubts and ensuring a smooth shopping experience. Their dedication to customer satisfaction truly sets them apart. I am delighted with my purchase and will undoubtedly return for future shopping needs. Without hesitation, I wholeheartedly endorse this store to anyone seeking quality products and top-notch service.
T Tarryn Hendry
55 days ago

Exquisite Design, But Quality Lacks Durability – Honest Review

Upon receiving my handbag from, I was initially captivated by the stunning design and intricate details. The craftsmanship, however, left much to be desired. While the personal tag added a nice touch, its off-center placement was a disappointment. As I inspected the material, doubts arose about whether it truly was genuine leather, as advertised. The low-grade quality raised concerns about its durability. I feared that the bag might not withstand daily use, potentially falling apart within a short period. Despite the allure of Maison de Sabre's creations, the subpar quality of the leather detracted from the overall appeal. My hope is that the company takes feedback to heart and elevates the quality of their materials, matching the excellence of their design aesthetics.
K Karin Bridle
61 days ago

Above and Beyond: A Customer Service Story

My experience with left me in awe of their exceptional customer service, particularly thanks to Carmella. I must admit, my oversight in checking the bag measurements could have been a disaster. However, Carmella’s understanding and proactive approach turned what could have been a frustrating situation into a seamless exchange process. Carmella not only assisted with the return postage but also made sure that my exchange was hassle-free. Her dedication to ensuring customer satisfaction was truly admirable. Not only did I successfully exchange the Crossbody Bag for a more suitable size, but I also ended up adding more items to my collection. The outstanding quality of MAISON de SABRÉ products has always impressed me, and this experience has solidified my loyalty as a lifelong customer. Thank you, Carmella, and thank you, MAISON de SABRÉ, for going above and beyond to provide exceptional service. It’s moments like these that truly make a difference and create lasting customer relationships.
M M Cranston
62 days ago

Unmatched Support: Turning Challenges into Delight

One sunny day, I stumbled upon, eager to expand my phone cover collection. Excitement mounted as I filled my virtual cart, only to face a hurdle – being overseas, accessing the Australian site posed a challenge. Determined to secure my desired items in AUD for delivery Down Under, I reached out to the support team with a glimmer of hope. To my surprise, a swift and caring response met my inbox, containing the elusive link! The impeccable service instantly melted away my concerns, highlighting the beauty of a brand that values its customers' convenience above all else. In a world where personalized care is rare, Maison de Sabré shines as a beacon of excellence, making every interaction a delightful experience.
V Viviana
67 days ago

An Unrivaled Blend of Quality and Care: My Unforgettable Experience with Maison de Sabre

When I first encountered an issue with my product order on, I was admittedly disheartened by the initial response I received. However, what unfolded next completely transformed my experience. Within a mere day, Maison de Sabre not only revisited my concerns but also went above and beyond to address them, leaving me utterly impressed and satisfied. Their swift reconsideration and dedication to providing a solution that exceeded my expectations truly set them apart. Maison de Sabre exemplified unparalleled customer service, ensuring that my interaction with them was nothing short of exceptional. I cannot commend them enough for their proactive approach and genuine care for their customers. This unrivaled combination of top-notch quality products and impeccable customer service makes Maison de Sabre a standout choice that I wholeheartedly recommend to anyone seeking a truly remarkable shopping experience.
L Laurie
79 days ago

Unmatched Customer Service at

From the moment I placed my order on, I was met with exceptional service. Despite the geographical distance, the team made sure my item arrived promptly. Maria's warm assistance made the experience truly memorable. However, upon receiving the item, I realized the size was not suitable. Urgently needing to return it before my upcoming trip, I encountered challenges in reaching out for return instructions. Despite multiple attempts, my queries seemed to go unanswered. Nonetheless, I remain hopeful that the outstanding service I experienced initially will extend to my return process. The quality of service I have received so far speaks volumes about the brand's commitment to customer satisfaction. Color me impressed,!
G Georgia
82 days ago

Exemplary Customer Service: A Lifesaver in Times of Mistakes

Embarking on an online shopping journey, I found myself in a predicament when I unintentionally ordered the wrong case from Panic set in as I contemplated the hassle of returning or exchanging the item. To my relief, a beacon of hope emerged in the form of Carmela from the customer service team. With trepidation, I reached out to seek assistance, not knowing what to expect. However, Carmela's professionalism and empathy turned my apprehension into gratitude. Her swift actions and unwavering commitment to resolving my issue showcased a level of customer service rarely seen in today's fast-paced world. Through diligent follow-ups and genuine care, Carmela not only rectified my mistake but also restored my faith in exceptional customer support. Her dedication and willingness to go the extra mile made a lasting impression, leaving me genuinely thankful for her assistance. In moments of confusion and error, it is individuals like Carmela who shine brightest, turning what could have been a negative experience into a positive testament to outstanding service. To Carmela and the team at, I extend my sincerest appreciation for turning a potential mishap into a seamless resolution. Thank you for being a shining example of customer service excellence.
C Charles
87 days ago Delivered Exceptional Customer Service

When I decided to surprise my wife with a handbag from for Christmas, I expected it to be a straightforward transaction. However, when the "leather protector" that was supposed to come with the order was missing, I was slightly disappointed. Nevertheless, Maria from their customer service team completely turned around my experience. After a quick email explaining the situation, Maria promptly responded and took immediate action to rectify the issue. She not only apologized for the missing item but also went above and beyond by shipping a replacement leather protectant without any hassle. Her dedication to ensuring customer satisfaction was truly remarkable. Thanks to Maria's exceptional service, my wife's gift arrived complete and on time. I couldn't be more grateful for the swift and effective resolution provided. I highly recommend not only for their quality products but also for their outstanding customer support. Thank you for making this shopping experience a memorable one!
L Libby Rodgers
88 days ago

A Beacon of Light in Customer Service: A True 5-Star Experience

When I think back to my recent interaction with, one word comes to mind: exceptional. Amidst the hustle and bustle of the holiday season, I found myself in a predicament after making a mistake during my purchase. Feeling a sense of worry and frustration, I turned to their customer support email, hoping for a solution. To my surprise and delight, within a mere 48 hours, I received a response from Carmela. Her genuine empathy and understanding shone through as I poured out my situation to her. Not only did she rectify the error promptly, but she did so with a level of kindness and compassion that truly warmed my heart during what had been a challenging time. In a world where customer service can often feel impersonal and detached, encountering Carmela's level of care was a breath of fresh air. She not only resolved the issue I was facing but went above and beyond to brighten my holiday season, proving that a simple act of kindness can make all the difference. And let's not forget about the products themselves – top-notch quality that exceeded my expectations. The perfect blend of exceptional service and premium products makes a standout in the world of online shopping. If you're seeking a company that not only delivers on quality but also on heartwarming customer care, look no further than My experience with them was nothing short of remarkable, and I am forever grateful for the light they brought into my life during a moment of darkness.
T Taina Gottardi
88 days ago

My Heartfelt Experience with A Lesson in Timing and Patience

I came across on Boxing Day and was excited to find a promotion ending in just 20 minutes. In a rush, I made a quick purchase, only to realize moments later that I had selected the wrong item. Despite my immediate email seeking assistance, I was informed after two days that my order couldn't be altered. Disappointed with my $80 spent on a cell phone case I had no use for, I felt like I had thrown away my money. Although offered a 20% discount on my next purchase, I was disheartened by the missed opportunity and the feeling of wasting my hard-earned money. The frustration lingered as I noticed that the website continued to advertise sales even after the supposed limited-time offer on Boxing Day. This experience taught me the value of patience and the importance of careful consideration before making a purchase. While the outcome wasn't as I had hoped, I appreciated the gesture of the discount and the lesson learned about impulse buying. Thank you,, for the reminder to take a moment to make informed decisions rather than succumbing to the pressure of time-sensitive deals.
M Mark
108 days ago

Turning a Mistake into Outstanding Service

I can't thank enough for their incredible customer service. When there was an error with my monogramming, I was initially disappointed, but their response completely turned it around. Despite their busy schedule, their quick and apologetic reply, along with immediately sending a replacement item without inconveniencing me with a return, was truly impressive. This is how you turn a mistake into an opportunity to showcase exceptional service. Many companies could learn from their example. Thank you for going above and beyond to fix the error!
M Mark
108 days ago

Exemplary Service Redefines Customer Experience

I recently had an issue with my monogrammed item from, but it was the exceptional response that truly amazed me. Despite the error, their customer service team handled it with utmost care and efficiency. Within minutes of reaching out about the mistake, I received a genuinely apologetic reply and a new item was swiftly dispatched on the same day. The seamless resolution spared me the inconvenience of a return process, showcasing a level of professionalism and dedication that sets them apart. This experience reaffirmed my trust in their brand and serves as a shining example for how businesses should handle errors with grace and promptness. Kudos to the team for exemplifying what exceptional customer service truly means.
C Celandine Letcher
114 days ago

Maison de Sabré: A True Emblem of Exceptional Customer Service and Quality Products

I cannot speak highly enough of my experience with The products exceeded my expectations, and the delivery was prompt. However, it was the outstanding customer service that truly set this brand apart. When an item was missing from my delivery, Marj demonstrated unparalleled efficiency and responsiveness in addressing the issue. Her dedication to resolving the matter swiftly while maintaining constant communication was truly remarkable. Maison de Sabré not only delivers exceptional products but also exemplifies a profound commitment to customer satisfaction. Marj's outstanding assistance in handling the issue reinforced my trust in the brand. This level of care and attention to customers' needs speaks volumes about the company's ethos. I am genuinely grateful for the exemplary service and the swift resolution. Thank you, Maison de Sabré, for your unwavering dedication to your customers. I wholeheartedly recommend your brand to anyone seeking both quality products and exceptional customer care.

Introduction is an online retailer specializing in luxury handcrafted leather goods. With a focus on minimalist designs and impeccable craftsmanship, Maison de Sabre offers a wide range of products, including phone cases, wallets, cardholders, and personalized accessories. Founded in 2017, the brand has quickly gained a reputation for its high-quality products and exceptional customer service.


  • Exceptional craftsmanship: Each product from Maison de Sabre is meticulously handcrafted by skilled artisans using premium leather. The attention to detail and quality is evident in every piece.
  • Minimalist design: Maison de Sabre embraces simplicity and elegance in their product designs. Their minimalistic aesthetic appeals to individuals looking for timeless and sophisticated accessories.
  • Personalization options: Customers have the opportunity to personalize their leather goods by adding initials or a name. This customization option adds a unique touch and makes the products perfect for gifting.
  • Wide product selection: Maison de Sabre offers a diverse range of leather goods, ensuring that customers can find the perfect item to suit their needs and preferences.


  • Premium pricing: The quality and craftsmanship come at a cost. Maison de Sabre's products are positioned as luxury goods, which may not be affordable for all customers.
  • Limited color options: While the brand focuses on minimalist designs, some customers may desire a wider color palette to choose from.

User Experience:

The overall user experience on is highly commendable. The website features a clean and user-friendly interface, allowing customers to navigate effortlessly. The product categories are clearly organized, facilitating easy browsing. The detailed product descriptions and images provide customers with a comprehensive understanding of the items.

Pricing and Value for Money:

Maison de Sabre's products are priced on the higher end of the spectrum, reflecting the brand's commitment to quality craftsmanship and premium materials. While the price tags might deter some budget-conscious customers, the superior quality and longevity of the products make them a worthwhile investment. Maison de Sabre's dedication to using the finest materials ensures customers are getting true value for their money.

Customer Service:

Maison de Sabre excels in customer service. Their team is responsive, helpful, and committed to ensuring customer satisfaction. Whether through email or social media channels, Maison de Sabre promptly addresses customer queries and concerns. The brand's dedication to exceptional service adds significant value to the overall customer experience.

Product Quality and Selection:

The quality of Maison de Sabre's products is unmatched. The handcrafted leather goods are made with precision and attention to detail, resulting in products that are durable and long-lasting. The brand's selection covers a wide array of needs, from phone cases to wallets and everything in between. The range of options ensures that customers can find the perfect product that meets both their functional and aesthetic requirements.

Website Usability: boasts excellent website usability. The website loads quickly, ensuring a seamless browsing experience. The logical layout and intuitive navigation enable customers to find their desired products without any hassle. The checkout process is straightforward, contributing to a smooth purchasing experience. Overall, the website's usability enhances the overall shopping experience for customers.

Returns and Exchanges:

Maison de Sabre offers a hassle-free returns and exchanges policy. If a customer is not fully satisfied with their purchase, they can contact the customer service team within a specified timeframe to initiate the return or exchange process. The brand's commitment to customer satisfaction is evident through their accommodating return policy.

Promotions and Discounts:

Maison de Sabre occasionally offers promotions and discounts to their customers. These discounts are typically communicated through email newsletters or the brand's social media channels. Customers can take advantage of these opportunities to purchase their desired items at a more affordable price.


Maison de Sabre has established a strong reputation in the luxury leather goods market. Customers consistently praise the brand for the impeccable quality of their products, excellent customer service, and attention to detail. Maison de Sabre's positive online reviews and word-of-mouth recommendations further cement their reputation as a reliable and trustworthy brand.

Payment Options:

Maison de Sabre offers a variety of payment options to cater to different customer preferences. Customers can choose to pay for their purchases using credit cards (Visa, Mastercard, American Express), PayPal, or other popular online payment platforms. The flexibility in payment options ensures a convenient and secure transaction process for customers.

Loyalty Programs:

Maison de Sabre currently does not offer a specific loyalty program. However, customers can stay updated with the brand's latest releases, promotions, and discounts by subscribing to their newsletter or following their social media accounts.

Customer Reviews:

Customer reviews are overwhelmingly positive for Maison de Sabre. Customers frequently praise the quality, design, and functionality of the brand's products. The positive reviews validate Maison de Sabre's commitment to providing exceptional leather goods.

Community Involvement:

Maison de Sabre actively engages with its community through various social media platforms. The brand collaborates with influencers and ambassadors, organizes giveaways, and supports charitable initiatives. This community involvement fosters a sense of connection and loyalty among customers.

Shipping and Costs:

Maison de Sabre offers worldwide shipping, ensuring that customers from all corners of the globe can enjoy their products. The shipping costs depend on the delivery location and are calculated at the checkout. The brand strives to deliver orders in a timely manner, and customers can track their shipments to stay updated on the progress.

In conclusion, Maison de Sabre is a premier destination for luxury leather goods. From their impeccable craftsmanship to their minimalist designs, the brand delivers exceptional products that exude elegance. With a commitment to superior customer service and a seamless online shopping experience, Maison de Sabre has become a trusted name in the industry. Despite the premium pricing, the investment in Maison de Sabre's products is well worth it, given their outstanding quality and longevity. Whether as a personal indulgence or a thoughtful gift, Maison de Sabre's leather goods are sure to impress.