Maisonliving Reviews

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67 Reviews

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34% users rated Terrible
12% users rated Poor
19% users rated Average
21% users rated Very Good
13% users rated Excellent
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Maison Living is an online furniture store in Australia that offers a wide range of high-quality furniture and home decor items. With a commitment to providing stylish and functional pieces for every room in your home, Maison Living has become a go-to destination for homeowners and interior design enthusiasts.

Pros and Cons

  • Pros:
  1. Extensive selection of furniture and home decor products.
  2. High-quality and stylish designs.
  3. Competitive pricing and value for money.
  4. User-friendly website with excellent functionality.
  5. Responsive and helpful customer service.
  6. Flexible returns and exchanges policy.
  7. Regular promotions and discounts.
  8. Positive reputation and customer reviews.
  9. Convenient payment options.
  10. Inclusive loyalty program.
  • Cons:
    1. Shipping costs may be high for some items.
    2. Limited community involvement.

    User Experience

    Navigating the Maison Living website is a breeze, thanks to its intuitive design and well-organized categories. Users can easily find the furniture and home decor items they need with just a few clicks. High-quality product images and detailed descriptions provide a comprehensive view of each item, allowing users to make informed decisions. The website is also optimized for mobile devices, ensuring a seamless browsing experience.

    Pricing and Value for Money

    Maison Living offers competitive prices on their furniture and home decor items without compromising on quality. With a diverse range of products catering to different budgets, customers can find options that suit their price range. Additionally, the value for money is evident in the durability and timeless designs of the furniture pieces, ensuring long-term satisfaction and functionality.

    Customer Service

    Maison Living prides itself on its responsive and helpful customer service team. Whether you have questions about a product, need assistance with an order, or require guidance on furniture selection, the team is readily available to provide support. Their dedication to customer satisfaction ensures a positive shopping experience for all customers.

    Product Quality and Selection

    When it comes to product quality, Maison Living excels. They handpick their furniture and home decor items from reputable brands and artisans known for their craftsmanship. Each piece is carefully selected to meet the highest standards of quality and design. The wide selection caters to various styles, ensuring that customers can find the perfect pieces to complement their home aesthetics.

    Website Usability

    Maison Living's website is designed with usability in mind. The intuitive interface allows users to effortlessly browse through furniture categories, filter products, and compare options. The search function provides accurate and relevant results, making it easy to find specific items. The website's speed and stability contribute to a smooth and enjoyable user experience.

    Returns and Exchanges

    Maison Living understands that sometimes products may not meet customer expectations. They have a flexible returns and exchanges policy that allows customers to return or exchange items within a specified period. The process is straightforward, ensuring a hassle-free experience for customers who wish to make changes to their purchases.

    Promotions and Discounts

    Maison Living frequently offers promotions and discounts, providing customers with opportunities to save on their purchases. From seasonal sales to exclusive offers, customers can enjoy significant savings on their favorite furniture and home decor items. Subscribing to their newsletter or following them on social media ensures that customers stay updated with the latest deals.


    Maison Living has built a positive reputation in the furniture industry. Their commitment to delivering high-quality products, outstanding customer service, and reliable delivery has earned them the trust of many customers. Positive reviews and testimonials from satisfied customers further solidify their reputation as a reputable and trustworthy online furniture store.

    Payment Options

    Maison Living offers a range of convenient and secure payment options. Customers can choose to pay for their purchases using major credit cards, PayPal, or Afterpay. This flexibility allows customers to select the payment method that suits their preferences and needs.

    Loyalty Programs

    Maison Living values its customers and offers an inclusive loyalty program. By joining the program, customers can earn points on their purchases, which can later be redeemed for discounts or special offers. This program encourages customer loyalty and rewards their ongoing support.

    Customer Reviews

    Customer reviews play a significant role in Maison Living's success. The website features authentic and unbiased customer reviews, providing valuable insights into the quality, design, and overall customer satisfaction. These reviews help potential customers make informed decisions and contribute to the transparency and trustworthiness of the brand.

    Community Involvement

    While Maison Living focuses primarily on providing quality furniture and home decor items, their community involvement is limited. While they actively engage with customers through their website and social media platforms, initiatives such as local partnerships or charity involvement could further enhance their community presence.

    Shipping and Costs

    Maison Living offers shipping across Australia. While they strive to provide affordable shipping options, some larger or heavier items may incur higher shipping costs due to logistics. However, the website clearly states any applicable shipping costs during the checkout process, ensuring transparency for customers.

    In conclusion, Maison Living is a reputable online furniture store that offers high-quality furniture and home decor items suitable for various budgets and styles. With a user-friendly website, excellent customer service, competitive pricing, and a wide selection of products, Maison Living stands out as a trusted destination for those seeking stylish and functional pieces for their homes.