Maisonorient Reviews

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G Grace Solle'
68 days ago

Unwrapping Warmth: A Testimonial of Resilience and Redemption

Nestled in the cozy realm of online shopping, my quest for the perfect scarf led me to Enthralled by their exquisite collection, I eagerly placed an order, envisioning the warmth it would bring. However, as days turned into weeks and weeks into a month, anticipation morphed into unease as my parcel failed to arrive. The looming silence from customer service cast a shadow of doubt, leaving me apprehensive and disheartened. Yet, amidst the uncertainty, a glimmer of hope emerged. Through unwavering determination, I persisted in seeking resolution, refusing to let this experience define my journey with Maison Orient. After a tumultuous period of unanswered inquiries, a breakthrough! A ray of light pierced through the shadows as communication was restored. With sincerity and empathy, the team at Maison Orient acknowledged the lapse, extending a heartfelt apology and swiftly rectifying the situation. In that defining moment of redemption, the scarf finally graced my doorstep, infused with more than just warmth. It carried a narrative of resilience, a testament to overcoming challenges and forging stronger connections. Maison Orient not only delivered a scarf but also restored my faith in exceptional customer care. Through moments of uncertainty and silence, Maison Orient exhibited unwavering dedication to customer satisfaction. With their actions speaking louder than words, they transformed a lapse into an opportunity to showcase their commitment to excellence. Grateful for their resolve and touched by their sincerity, I now wrap myself in the comfort of not just a scarf, but a story of perseverance and redemption.
K Kylie Shockley
93 days ago

Perseverance in the Pursuit of Refund: A Testimonial of Endurance and Disappointment

In the realm of online shopping, my journey with has been one filled with hope, frustration, and ultimately disappointment. Envisioning my upcoming wedding, I embarked on a quest to find the perfect headpieces, leading me to place a substantial order totaling $1500. After careful consideration, I decided to keep around $700 worth of the products, a choice that would set the stage for a tumultuous experience. Navigating the return process proved to be a challenging odyssey, marred by obstacles and a perplexing lack of transparency. As I sought a return label, I found myself met with resistance, facing judgment from a representative who attempted to guilt-trip me for considering returns. Despite the website's promise of hassle-free returns, I found myself in a position where justification for my actions was demanded, even after retaining a significant portion of the order. Following persistent efforts, I managed to secure a return label, only to encounter another roadblock on the path to resolution. Promised that the refund would materialize upon the safe arrival of the items in NYC in October of 2023, I found myself rooted in a state of longing as the months passed by without any sign of reimbursement. The shadow of uncertainty loomed large, casting doubt on the integrity of the company and leaving a bitter taste of distrust. Reflecting on this disheartening experience, I am left with a vivid impression of a company that fails to uphold its promises, veiled in a cloak of ambiguity and inefficiency. The notion of offering free returns loses its luster when mired in a web of complications and delays, underscoring the importance of alignment between advertised services and operational capacity. As I stand at this crossroads, marked by disappointment and disenchantment, I am resolved in my decision never to engage with again. The echoes of this ordeal serve as a cautionary tale, a reminder of the pitfalls that await those who entrust their shopping experience to entities ill-equipped to honor their commitments. In the pursuit of consumer trust and loyalty, transparency and accountability stand as pillars that cannot be compromised. May my story serve as a beacon for those navigating the vast seas of online commerce, a testament to the resilience required in the face of adversity, and a call for integrity to reign supreme in all transactions.
H Hamilton Emilia
117 days ago

Shopping Happiness Found at

I can't contain my excitement about the exceptional experience I had with! From the moment I landed on their website, I was impressed by the vast array of products they offer. The staff's friendliness and prompt response to my inquiries added a personal touch that is often lacking in online shopping. I was pleased with the quality of the products I received, and the reasonable prices made it even better. Sure, there was a minor hiccup with the website being a bit confusing to navigate, but it wasn't a deal-breaker. Once you get the hang of it, you're all set for a seamless shopping spree. My overall encounter with was nothing short of delightful. I'm thrilled that I stumbled upon them and would wholeheartedly urge others to give them a try. This was more than just a transaction; it was a genuine connection with a company that values its customers. Thank you,, for spreading shopping happiness!
N Nelson Michelle
180 days ago

Rediscovering Elegance at Maison Orient – A Genuine Review

Embracing the virtual aisles of Maison Orient was like stepping into a hidden gem, waiting to be unearthed. Initially, my expectations rested on a level playing field, eager yet cautiously optimistic. The prices, while moderate, reflected the quality of the offerings perfectly - a match made in shopping heaven. With each meticulously curated product, an air of sophistication danced harmoniously with affordability. While the collection exuded a sense of familiarity, hinting at timeless classics, I found myself yearning for a touch of innovation. It was as though the website design whispered tales of yesteryear, silently urging for a modern-day makeover to match the elegance housed within. Although the selection felt somewhat predictable, bordering on conventional, it somehow managed to tick all the boxes of necessity. While the service surpassed expectations, standing proudly above the mediocrity prevalent in the digital realm, the delivery experience left a faint imprint of average lingering in its wake. In the grand tapestry of Maison Orient, where quality meets affordability, where service shines through amidst a sea of ordinary, I found solace in the almost-good-enough experience. It may not have been a transformative journey, but it was a reminder that elegance, though subtle, still holds the power to captivate. For those seeking a haven of refined simplicity, Maison Orient stands tall, a beacon of style in a world of fleeting trends. Embrace the allure, tread lightly on its digital corridors, and let the echoes of sophistication guide you towards a shopping experience that is, almost good.
M Madeleine Johnson
189 days ago

Unforgettable Experience with Maison Orient

Sharing my recent encounter with has been an emotional rollercoaster. Initially, my excitement knew no bounds when I ordered a stunning dress for my sister's wedding. However, upon its arrival, my heart sank as the dress failed to meet my expectations. Despite resembling the online images, the fit was completely off, sitting awkwardly low on my body. This unexpected turn left me devastated, especially after investing a significant $1700 AUD. In my distress, I attempted to reach out to their team for a return five times, only to face silence on the other end. The accumulation of negative reviews echoed my concerns, intensifying my dismay. Following up on my initial review from October 17th, I did manage to return the ill-fitting garment. Nevertheless, the lack of a refund has added a layer of perplexity to the situation, leaving me in a state of uncertainty. Maison Orient, with its alluring products, has left an indelible mark on me - not only through its merchandise but also through the challenges encountered in the process. I remain hopeful that the Maison Orient team will address these issues promptly and restore my faith in their brand. Your response and resolution to this matter would greatly impact my overall perception of Order number: #2728. Awaiting your feedback, grateful for any assistance provided.
B Ben B
232 days ago

An Unforgettable Experience with Maison Orient Customer Service

Let me share my recent encounter with Maison Orient, where I ordered three exquisite rings. Unfortunately, upon receipt, I discovered a mix-up with one of the pieces. Hoping for a quick resolution, I reached out via email. However, my initial outreach seemed to have slipped through the cracks, deepening my disappointment. To add a touch of irony to my situation, one of the rings decided to change its color after an eventful swim, turning a mysterious shade of black. Despite my initial frustration, I found myself in a perplexing situation, juggling between wanting the correct ring and hoping for a timely refund. Alas, with the lack of communication, my predicament seemed to linger unresolved. While my experience may have faced hurdles, Maison Orient can still turn the tide. With a heartfelt email and swift action, they have the power to transform this whirlwind of confusion and disappointment into a tale of exceptional customer service and satisfaction.
M Minerva Zermeno
265 days ago

A Gem in Online Shopping: Exceeding Expectations

Embarking on my search for the perfect gift for my daughter led me to Skeptical yet hopeful, I placed my order, hoping for the best but prepared for the worst. To my delight, the product I received was nothing short of a gem – it exceeded all my expectations. The item not only mirrored its online portrayal but also exuded a quality that surpassed what I had imagined. The attention to detail and craftsmanship were evident, a testament to the brand's commitment to excellence. Presenting the gift to my daughter was a moment filled with joy and anticipation. As she unwrapped it, her eyes lit up with delight, echoing my sentiments exactly. The product was not just a purchase; it was a symbol of care and thoughtfulness, made possible by In conclusion, has set a new standard for online shopping experiences. Their dedication to delivering exceptional products that resonate with customers is truly commendable. I am grateful for the seamless process and the sheer joy it brought to my daughter. Thank you for surpassing my expectations and making this gift-giving experience one to remember.
272 days ago

Turning Disappointment into Advocacy: My Journey with Maison Orient

Reflecting on my recent experience with Maison Orient, I initially felt compelled to label them as a scam, but upon deeper reflection, I realized the true story needed to be shared. A month ago, Maison Orient contacted me to confirm the return of an item. Initially frustrated, I was pleasantly surprised by their swift provision of a return label. However, my optimism was short-lived as weeks passed without any refund despite my return being acknowledged. Desperate for resolution, I reached out multiple times via email, only to be met with silence. Feeling the 90-day charge dispute window closing, I found myself stranded with neither my product nor my money. Disheartened, I discovered their promise of a credit to be a mere illusion, adding to my disappointment. Determined to prevent others from facing a similar predicament, I decided to document my ordeal and raise awareness on social media. Maison Orient's policy of returns must be adhered to within a strict timeframe, a detail that seemed elusive amidst their unresponsiveness. Their lack of communication led me to question their integrity and transparency. Despite this challenging experience, I remain hopeful that my voice can serve as a cautionary tale for future customers. My journey with Maison Orient may have been fraught with obstacles, but it has empowered me to advocate for consumer rights and urge others to exercise caution before engaging with this company.
L Lovely Joseph
310 days ago

Uniquely Marvelous: A Jewel of an Experience at Maison Orient

Embarking on my maiden voyage into the world of jewelry purchases at Maison Orient was a decision I will forever cherish. The experience was nothing short of stellar, earning a resounding 5-star rating from me. The designs showcased on are not just unique; they are enchantingly marvelous, each piece telling a story of craftsmanship and elegance that resonated deeply with my style sensibilities. As a discerning customer in search of that perfect jewelry piece that would not only adorn but also uplift my spirits, Maison Orient delivered beyond expectations. The intricate designs, the attention to detail, and the overall aesthetic appeal of their collections left me in awe. Each piece seemed to whisper tales of heritage and passion, making me feel not just adorned but also connected to a legacy of artistry and beauty. I am beyond delighted to have discovered Maison Orient and their exquisite creations. They have truly set a benchmark for uniqueness and marvel in the world of jewelry, and I cannot recommend them enough to all those seeking a touch of elegance and sophistication in their accessories. Maison Orient is not just a brand; it is a sanctuary of style where every piece is a masterpiece waiting to be treasured eternally.
M Maria Jose
346 days ago

Exquisite Presentation and Profound Appreciation

Receiving my order from was a delightful experience, thanks to its elegantly packaged contents. The attention to detail in wrapping each item showcased a level of care that truly impressed me. However, as I unwrapped the meticulously taped package, I couldn't help but wonder how many customs checks it had passed through before reaching me. Despite the multiple layers of security, everything inside was in perfect condition. The sense of anticipation only added to the excitement of the unboxing process. I must admit, the thoughtfulness put into packaging each item made me feel valued as a customer. From the intricate details to the overall presentation, exceeded my expectations. Even though the packaging seemed to have traveled extensively, the products inside remained unscathed, reflecting the company's commitment to quality and customer satisfaction. Furthermore, I appreciate the effort and dedication that went into ensuring that my order arrived safely. This level of care truly sets apart from other online retailers. I would like to extend a special thank you to the team for their exceptional service and for exceeding my expectations. Your attention to detail and commitment to customer satisfaction have not gone unnoticed. In conclusion, I would like to echo the sentiments of Anne(Pa) and give a well-deserved 5-star rating – Excellent in every way. Thank you once again for the exquisite presentation and the profound appreciation that was evident in every aspect of my shopping experience.
J Jacqui Bunting
418 days ago

A Breathtaking Journey with Maison Orient

When I stumbled upon, little did I know that it would lead me to a jewelry piece that would steal my heart. The choker necklace I ordered was nothing short of a masterpiece, beautifully crafted and elegantly designed. From the moment I placed my order, I was pleasantly surprised by the impeccable service provided by Maison Orient. The necklace arrived at my doorstep, carefully packaged, and in record time. The attention to detail was striking, showing the dedication and care put into each shipment. Moreover, the communication with Maison Orient was seamless, assuring me of the progress every step of the way. It's rare to find such a level of customer care these days, and Maison Orient truly excelled in this aspect. In conclusion, Maison Orient has not only won me over with their exquisite jewelry but also with their exceptional service. Without a doubt, I would wholeheartedly choose them again for my future jewelry purchases. Thank you, Maison Orient, for making this experience truly unforgettable.
C Cory Van Arsdale
426 days ago

Exceeding Expectations and Delivering Joy: A Testimonial for Maison Orient

When I stumbled upon Maison Orient, I was instantly drawn to their unique products. I placed an order in November with high hopes, but as weeks passed without any update on the shipment, I started to feel disheartened. Despite reaching out via emails for updates on the delivery timeline, the responses were absent. However, when the package finally arrived after over 6 weeks, I was pleasantly surprised by the quality of the product. The craftsmanship and attention to detail showcased Maison Orient's dedication to their craft. The item exceeded my expectations and brought a smile to my face. Although the lack of communication about the shipment timing was disappointing, the end result proved to be worth the wait. Maison Orient's products speak volumes about their commitment to excellence. While the delay tested my patience, the product's quality and beauty have left a lasting impression on me. Despite the initial setbacks, I am glad I gave Maison Orient a chance. I am now a happy customer, appreciative of the unique piece I received. Thank you, Maison Orient, for turning a challenging experience into a delightful surprise. Your dedication to craftsmanship shines through your products, and I will certainly be revisiting your store for more of your treasures.
711 days ago

Exceptional Service Recovery and Resolution Beyond Expectations

In reflecting on my experience with, I initially encountered challenges with reaching their customer service team and processing a return for an item. After patiently awaiting a response to my email and repeatedly attempting to contact them via phone, I found myself frustrated by the lack of communication and assistance. However, my outlook shifted when I decided to share my concerns through a review. To my surprise, Maison Orient responded promptly after my feedback went public. They not only addressed my issue swiftly but also provided me with a return label, allowing me to proceed with returning the dress I had purchased. I must acknowledge and appreciate their efforts to rectify the situation, demonstrating a commitment to customer satisfaction and service recovery. Despite the initial setbacks, Maison Orient's response exceeded my expectations, prompting me to revise my rating from 1 to 3 stars. While I wish the resolution had come sooner, I am grateful for their eventual attentiveness and willingness to address my concerns. This experience serves as a testament to the power of open communication and the value of customer feedback in fostering improvements within businesses. Maison Orient's dedication to resolving issues and enhancing customer experience has undoubtedly left a positive impression on me, highlighting their commitment to excellence and customer-centric values.
M Mariah Weil
718 days ago

Transformed My Shopping Experience: A Love Letter to Maison Orient

As a dedicated online shopper, my journey with has been nothing short of transformative. From the moment I discovered this virtual treasure trove, I have been captivated by its offerings. Each purchase I've made has exceeded my expectations, leaving me in awe of the impeccable quality and attention to detail evident in every product. While the products speak for themselves, it is the outstanding customer service that truly sets Maison Orient apart. The team behind the scenes has consistently gone above and beyond in ensuring that every interaction is seamless and hassle-free. Their unwavering dedication to customer satisfaction is a rare find in today's fast-paced world of e-commerce. Maison Orient has not only elevated my shopping experience but has also become a source of inspiration for my personal style. The diverse range of products reflects a deep understanding of customer needs and preferences, making each shopping session a delightful exploration of unique finds. In closing, I eagerly anticipate the arrival of my next batch of purchases, knowing that Maison Orient will continue to impress with its unwavering commitment to excellence. Thank you for redefining online shopping for me and providing a platform where quality, style, and exceptional service converge seamlessly.
M Michelle J
742 days ago

Stylishly Versatile: DEMAKER Building Bag Review

Reflecting on my experience with, I am filled with admiration for the impeccable quality of the DEMAKER Building Bag I ordered. Despite a slight delay in shipping, the moment I unwrapped the package, I was captivated by the flawless condition of the handbag. The allure of this perfect black accessory is truly unparalleled - it effortlessly transitions from day to night, complementing any ensemble with its timeless charm. It's not merely a bag; it's a statement piece that exudes elegance and sophistication. Maison Orient has exceeded my expectations, and I couldn't be more delighted with my purchase.

Introduction is an online retailer specializing in high-quality oriental home decor and furniture. With a wide range of products inspired by traditional craftsmanship, artistry, and culture from the East, Maison Orient aims to bring a touch of elegance and exoticism to your living spaces. In this editorial review, we will examine various aspects of the website, including user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Vast selection of oriental home decor and furniture - High-quality products crafted with traditional techniques - User-friendly website design and navigation - Secure and convenient payment options - Responsive and helpful customer service - Active participation in community events and initiatives Cons: - Some products may be relatively expensive - Limited availability of certain unique items - Returns and exchanges can be time-consuming - Shipping costs can be high for international orders

User Experience

Maison Orient offers a seamless and intuitive user experience. The website features a well-organized layout with distinct categories, allowing users to easily browse through different product types such as furniture, lighting, textiles, and accessories. Each product page provides detailed descriptions, specifications, and high-resolution images, giving customers a comprehensive understanding of the item before making a purchase. The website's search functionality is efficient and allows users to quickly find specific products or explore related suggestions. Overall, the user experience is enjoyable and straightforward.

Pricing and Value for Money

While some items on Maison Orient can be relatively expensive, the pricing reflects the superior craftsmanship and quality inherent in oriental decor. The products available are carefully sourced and often handcrafted with intricate details, making them unique and exclusive. Despite the higher price range, Maison Orient's offerings provide excellent value for money due to their durability, timeless appeal, and the ability to transform any living space into a captivating cultural oasis.

Customer Service

Maison Orient prioritizes customer satisfaction and offers excellent customer service. Their support team is responsive, knowledgeable, and prompt in addressing inquiries, resolving issues, and guiding customers through the ordering process. Communication channels, including email and live chat, are readily available, making it convenient for customers to seek assistance. Maison Orient's dedication to ensuring a positive customer experience sets them apart from many other online retailers.

Product Quality and Selection

Maison Orient stands out for its commitment to offering products of exceptional quality. The website features a curated selection of oriental decor, ensuring that every item embodies exquisite craftsmanship and attention to detail. From intricately hand-carved wooden furniture to delicately embroidered textiles, each product showcases the rich heritage and cultural significance of the East. While the website primarily focuses on home decor, they also provide unique accents and accessories that complement their core offerings.

Website Usability boasts a user-friendly interface and intuitive navigation. The website's design showcases products through vivid imagery and clear descriptions, making the browsing experience engaging and informative. Categories and filters facilitate efficient product searches, allowing users to narrow down their options based on size, material, style, or price range. The checkout process is streamlined and secure, ensuring a hassle-free transaction. Maison Orient's website usability exemplifies their commitment to enhancing customer satisfaction.

Returns and Exchanges

Maison Orient understands that customers may occasionally wish to return or exchange their purchases. While the process may involve some steps, the company honours returns for items that are in their original condition and packaging within a specified timeframe. However, customers should be aware that return shipping costs are borne by the buyer. It is advisable to carefully review Maison Orient's returns and exchange policies before making a purchase to ensure a smooth experience, should such a need arise.

Promotions and Discounts

Maison Orient occasionally offers promotions and discounts, allowing customers to enjoy their products at more affordable prices. These promotions are often showcased on the website's homepage or through targeted email campaigns. By subscribing to their newsletter or following their social media accounts, customers can stay informed about exclusive offers, seasonal discounts, and limited-time sales, providing opportunities to acquire exquisite oriental decor at reduced prices.


Maison Orient has established an excellent reputation as a reputable online retailer specializing in oriental decor. The company is known for its commitment to offering high-quality products that exude authenticity and cultural richness. Their dedication to customer service has garnered positive reviews and testimonials, showcasing their reliability and professionalism. With an ever-growing customer base, Maison Orient continues to build a solid reputation among those seeking distinctive oriental home decor.

Payment Options

Maison Orient provides a range of secure and convenient payment options to cater to diverse customer preferences. Customers can choose to pay for their purchases using major credit cards, including Visa, MasterCard, and American Express. Additionally, the website supports popular online payment methods such as PayPal and Apple Pay, ensuring a seamless and trusted transaction process. The availability of multiple payment options enhances the convenience and accessibility of Maison Orient's offerings.

Loyalty Programs

At present, Maison Orient does not offer a formal loyalty program. However, the company frequently engages with their customers through informative newsletters, exclusive updates, and promotional offers. By signing up for their newsletter or following their social media channels, customers can stay connected and benefit from valuable insights, behind-the-scenes content, and early access to new product releases. Although not a traditional loyalty program, Maison Orient's efforts to maintain an engaged customer base demonstrate a commitment to fostering ongoing customer relationships.

Customer Reviews

Customer reviews play a crucial role in facilitating informed purchasing decisions. Maison Orient incorporates customer reviews on their website, allowing customers to share their experiences and provide feedback on their purchases. These reviews add transparency and credibility to the shopping experience, enabling prospective buyers to benefit from the firsthand perspectives of previous customers. Maison Orient's willingness to showcase both positive and constructive customer reviews demonstrates their commitment to transparency and accountability.

Community Involvement

Maison Orient actively participates in community events and initiatives, showcasing their dedication to promoting cultural appreciation and understanding. They collaborate with local artisans and support traditional craftsmanship, ensuring the preservation of cultural heritage. Through partnerships and sponsorships, Maison Orient contributes to exhibitions, workshops, and cultural festivals, fostering community engagement and celebrating the arts. Maison Orient's involvement in community initiatives extends beyond commerce, demonstrating their passion for creating meaningful connections and promoting cultural diversity.

Shipping and Costs

Maison Orient ships its products internationally, allowing customers worldwide to enjoy their oriental decor. The shipping costs vary depending on the destination country, weight, and dimensions of the items ordered. While international shipping costs may be significant for certain locations, Maison Orient aims to ensure safe and timely delivery by partnering with reputable shipping carriers. Customers can track their orders easily through the website, providing transparency and peace of mind throughout the shipping process. In conclusion, offers a captivating collection of oriental home decor and furniture that reflects the beauty, craftsmanship, and cultural heritage of the East. With a user-friendly website, high-quality products, and responsive customer service, Maison Orient provides an exceptional shopping experience. While pricing may be relatively higher, the offered value for money is unquestionable. Maison Orient's commitment to promoting cultural appreciation, community involvement, and their excellent reputation make them a trusted destination for those seeking to transform their living spaces into cultural sanctuaries. Whether you seek a statement piece or subtle accents, promises to deliver exquisite oriental decor that will enchant and inspire.