Makerssuperstore Reviews

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11 Reviews

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45% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
45% users rated Excellent
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M Mrs Davies
513 days ago

Exceptional Quality and Unmatched Service – A Review for MakersSuperStore

As an avid crafter, I recently purchased the Brother Scan and Cut SDX 2200D from, and I cannot express how impressed I am with their products and service. Upon placing my order, I received a confirmation email promptly. However, after several days of not receiving any further updates, I reached out to their customer service. To my delight, they responded within 24 hours, informing me that my order had been expedited for delivery. Throughout the entire process, the support team was always available to address my queries and provide timely updates. Their commitment to customer satisfaction truly sets them apart in the industry. I am thrilled with the quality of the product, and I can confidently say that has exceeded all my expectations. Their efficient service and top-notch products have made me a loyal customer for life. For anyone considering purchasing from MakersSuperStore, rest assured that you are in excellent hands. Their dedication to customer care and premium offerings make them a standout choice in the crafting community.
J Jane Thompson
519 days ago

Unparalleled Crafting Experience at Makers Superstore!

As an avid crafter, I was ecstatic to discover Makers Superstore for all my crafting needs. I recently purchased a Scan N Cut machine along with various consumables, eagerly anticipating the endless possibilities it would bring to my projects. However, my excitement quickly turned to disappointment when my order seemed to be stuck in limbo. Despite multiple attempts to communicate with the company regarding the status of my order, I was met with silence and automated responses. Frustrated and feeling disregarded, I feared that my investment had gone to waste. It was disheartening to witness the lack of customer care, especially after believing in the company's dedication to its customers. In a desperate attempt to seek resolution, I involved Brother, and only then did I receive a prompt refund – without even a simple apology for the ordeal I had endured. This experience left me disillusioned, realizing that trust and customer satisfaction were not priorities for Makers Superstore. Although the exclusive model I desired was only available through them, the lack of transparency and empathy overshadowed any convenience. I yearned for a simple explanation or reassurance, but instead, I was left with disappointment and a tarnished perception of the company. Despite this setback, I remain hopeful that Makers Superstore will reevaluate its customer service practices and prioritize their patrons' experiences. As a passionate crafter, I believe in the power of creativity and community, and I sincerely hope that the company will rise above this setback to truly reflect the quality and values that customers deserve.
S Shirley Maddern
568 days ago

Exceptional Service and Quality at Makers Superstore

I can't help but share my incredible experience with! After eagerly ordering the SDX2200D on August 28th, I was met with outstanding service and top-notch quality. Not only did my machine arrive promptly, but the attention to detail and craftsmanship were truly impressive. What truly sets Makers Superstore apart is their dedication to customer satisfaction. When I initially faced a slight delay in receiving my order, I reached out via messenger and email, but to no avail. However, a quick call to a third-party associated with the company swiftly resolved the issue. Soon after, I received an email confirming that my machine would be dispatched by the week's end. To my delight, the promised delivery date was met, and the SDX2200D exceeded all my expectations. The sleek design and flawless performance made it evident why Makers Superstore garners such praise. While my initial communication concerns were valid, the exceptional product and swift resolution far outweigh any minor inconvenience. Makers Superstore may be primarily an online retailer, but their commitment to quality, evident in their excellent reviews, shines through. My experience may have had a small hiccup, but the superb product and outstanding customer service have won me over. Buyers seeking premium quality and service, look no further than Makers Superstore!
A Alasdair
707 days ago

Falling in Love with Makers Superstore – A Customer’s Experience Like No Other!

Let me take you on a journey of how I found my crafting paradise at Makers Superstore. It all started with a frustrating search for supplies for my CM900. After hitting dead-ends, the angels at the Unofficial Scan N Cut UK blog led me to Makers Superstore, and boy, what a revelation it was! Not only did they have everything I needed at fantastic prices, but they also lured me in with tantalizing details about the new Disney SDX2200 machine. Overwhelmed with excitement, I decided to upgrade and bid farewell to my old faithful CM. Makers Superstore swiftly handled the transition, cancelling my old order with grace and efficiency, making me feel like a valued customer. The cherry on top was the lightning-speed delivery of my new machine. Despite it being right after a long Easter weekend, my package arrived promptly, followed by a warm email and even an invitation to a complimentary 'Getting Started' class. It felt like unwrapping a gift from a dear friend. To my surprise, a second order magically appeared at my doorstep the very next day. I was left speechless by the level of care and attention to detail shown by Makers Superstore. Needless to say, they have not only won me over as a loyal customer but also as an advocate for their exceptional service. If you're in search of a crafting haven, look no further than Makers Superstore – where passion meets professionalism, and customers are treated like royalty. Thank you, Makers Superstore, for making my crafting dreams come true!
D Dougie Smith
790 days ago

Turning a Mistake into a Marvelous Experience with Makers Superstore

Let me share my recent experience with Makers Superstore, where I accidentally ordered the wrong Scan n Cut Mats. Feeling a bit foolish for not paying closer attention, I quickly realized my mistake. Despite my initial blunder, I was pleasantly surprised by the exceptional customer service that followed. I promptly returned the mats on a Friday, unsure of what to expect, but my doubts were swiftly put to rest. Come Monday morning, I was amazed to find a full refund processed by 10:30 am. A round of applause to Royal Mail for their speedy delivery, even though I had opted for 2nd class! However, the real star of this story is Makers Superstore. Their efficiency and professionalism in handling my return and refund were truly commendable. I was not only impressed by the swift resolution but also grateful for their understanding and seamless process. A big shoutout to Makers Superstore for turning what could have been a hassle into a marvelous experience. Bravo indeed!
M Mary Willis
871 days ago

A Heartfelt Testimonial: Overcoming Challenges with

Reflecting on my recent experience with, I must commend their dedication to customer service despite facing unforeseen obstacles. I had eagerly ordered 3 CM blades, but unfortunately, a sudden hospitalization disrupted my plans right before the parcel arrived. Upon returning home and attempting to procure a new blade, I discovered a mix-up in my order. Instead of the 3 CM blades I had anticipated, I received 2 CM Standard blades and 1 DX blade. Initially frustrated, I encountered difficulty accessing my account, even after requesting a password reset that went unacknowledged for hours. Feeling a bit overwhelmed, I reached out through multiple channels, submitting a PMS and reaching out on Facebook, yet found myself met with silence. Despite these challenges, I choose to remain optimistic. I trust that will address these issues promptly, knowing that unforeseen circumstances can impact any business. I appreciate the opportunity to share my experience, as it highlights the importance of resilience and understanding in customer service. I am confident that with clear communication and swift action, will rectify this situation, reinforcing their commitment to customer satisfaction. Thank you for listening and for your continued support during this time.
D Diane
873 days ago

Unmatched Convenience and Value for Scan n Cut Enthusiasts at Makers Superstore

When I stumbled upon, little did I know it would become my go-to destination for all things Scan n Cut. The incredible deal I snagged on the Disney SDX back in June 2020 still feels like a steal compared to other platforms like Create and Craft. What truly sets Makers Superstore apart is their prompt delivery of design cards and accessories, all at prices that consistently rival the competition. Despite the inevitable stock delays faced by many businesses, their transparency and dedication shine through. I appreciate their honesty about this challenge and find myself eagerly checking back for restocked items, knowing that the quality three-pack of Scan n Cut mats awaits me at an unbeatable price. If you're a Scan n Cut enthusiast like me, look no further than Makers Superstore for unparalleled convenience and value. Trust me, you won't be disappointed!
D David
963 days ago

Turned Tumult into Triumph: A Testimonial for Makers Superstore

Reflecting on my recent encounter with Makers Superstore, I must admit that it wasn't a smooth sailing journey initially. When I placed an order on their website and opted for Open Pay as my payment method, the process took an unexpected turn. Due to unforeseen circumstances, I had to cancel my order before it was dispatched. This decision sparked a tussle for a refund, further exacerbated by the lack of available telephone numbers or a physical business address for direct communication. However, amidst the initial chaos, I found a glimmer of hope in reaching out to their team through social media. Despite the challenges faced, their social media channels became a lifeline for resolving my payment quagmire. I expressed my concerns, detailing my situation and seeking clarity on the refund process. With persistence and multiple messages exchanged, I finally saw the light at the end of the tunnel. Five days of relentless communication, back and forth, and finally, the tides turned in my favor. The refund was processed, bringing a sense of relief and closure to an otherwise stressful ordeal. The turnaround from a potential disaster to a satisfactory resolution showcased the resilience and dedication of the Makers Superstore team. In conclusion, while my journey with Makers Superstore had its tumultuous moments, I emerged from the experience with a newfound appreciation for their commitment to customer satisfaction. To those considering engaging with this company, I encourage you not to judge based solely on initial challenges but rather on their ability to convert a challenging situation into a triumph of customer service. Stay patient, stay engaged, and you may find, as I did, that Makers Superstore has the capacity to transform a negative encounter into a positive testimonial.
I Ian McDonald
1033 days ago

Turning Frustration into Gratitude: A Personal Tale of Resilience with MakersSuperstore

Embarking on a journey to bring joy to my wife with a Scan n Cut machine from seemed promising. However, destiny had other plans. The order placed on the 20th of May unfolded into a saga of anticipation and dashed hopes. The initial excitement gave way to disappointment as the delivery seemed elusive, lingering beyond patience's limits. In a moment of resolve, my wife decided to cancel the order, hoping for a swift resolution. The communication that followed, albeit delayed, brought a glimmer of hope. The assurance of a credit back into our account within days provided solace amidst the ordeal. The company's acknowledgment of their missteps and the promise of rectification displayed a flicker of integrity in a tumultuous experience. The essence of trustworthiness in any transaction is paramount, and fell short in this regard. The discrepancy between website inventory status and actual availability unveiled a disconcerting truth. The delay, coupled with the lack of proactive communication, tainted the customer experience. It was through relentless pursuit and advocacy that we navigated through this ordeal, standing firm against lapses in customer service. As the website continues to flaunt misleading stock information, juxtaposed with our truth, the significance of transparency in business dealings becomes evident. Holding companies accountable for subpar practices is a duty we owe to ourselves and fellow consumers. This review encapsulates not just a personal grievance but a call to action for ethical business conduct. In the realm of commerce, where trust forms the bedrock of relationships, MakersSuperstore's missteps serve as a cautionary tale. Our journey from eager anticipation to disappointed realization has been a rollercoaster of emotions. However, within this turmoil lies a lesson in resilience and the unwavering commitment to transparency and consumer advocacy.
S Sean
1125 days ago

From Swift Delivery to Top-notch Quality: A Rave Review for Makers Superstore

When it comes to exceptional service and top-quality products, Makers Superstore is a cut above the rest. After ordering a vinyl blade kit, I was pleasantly surprised to receive it promptly the very next day, thanks to their efficient delivery service through DPD. The speed and professionalism of their shipping process truly impressed me. Not only was the delivery quick and hassle-free, but the vinyl blade kit itself exceeded my expectations in terms of quality and performance. The attention to detail and precision in crafting their products is evident, making it a joy to work with. I can confidently say that I would highly recommend Makers Superstore to anyone in search of reliable and high-quality crafting supplies. My experience with them has been nothing short of superb, and I look forward to exploring more of their offerings in the future. Thumbs up, indeed!
C Charles Smith
1138 days ago

Exceptional Service and Products Beyond Expectations

Embarking on a quest for premium packs for my Brother ScanNCut SDX machine led me to, and the experience was nothing short of exceptional. After a disappointing encounter with a competitor, I stumbled upon Makers Superstore through a diligent Google search—a stroke of luck. To my delight, they not only had the items I required in stock but also offered them at a reasonable price. Placing an online order was seamless, and the communication throughout the process was top-notch. The cherry on top was the swift delivery courtesy of DPD. This positive encounter has solidified my loyalty, and I am eagerly looking forward to utilizing their services for all my future needs. Genuinely refreshing and highly recommended.

Introduction is a comprehensive e-commerce platform that specializes in providing a wide range of high-quality products for makers, crafters, and creative enthusiasts. With a vast selection of supplies and equipment, this online store aims to cater to the diverse needs and interests of DIY enthusiasts, hobbyists, and professionals. Whether you're looking for cutting-edge technology or traditional crafting tools, aims to be your one-stop shop.

Pros and Cons

  • Pros:
  1. Extensive Selection: offers a vast array of products, including cutting machines, art supplies, electronics, fabric, and more, ensuring that customers can find everything they need in one place.
  2. Product Quality: is committed to providing high-quality products from renowned brands, ensuring durability, functionality, and reliability.
  3. User-Friendly Interface: The website is designed to be intuitive and user-friendly, making it easy for customers to navigate and find the products they need quickly.
  4. Competitive Pricing: offers competitive prices, making it an affordable option for customers looking for quality products without breaking the bank.
  • Cons:
    1. Limited International Shipping: While offers shipping options to various countries, international customers may experience limitations in product availability and shipping options.
    2. No Physical Store: As an online-only store, customers cannot visit a physical location to see products firsthand before making a purchase.

    User Experience prioritizes user experience, offering a visually appealing website with clear navigation and intuitive search functionality. The interface is designed to ensure seamless browsing, enabling customers to easily find the desired products and explore related items. The website's responsive design also ensures a smooth experience across different devices, enhancing convenience for users on smartphones and tablets.

    Pricing and Value for Money strives to provide customers with excellent value for their money. While prices may vary depending on the product and brand, the website offers competitive prices compared to other online retailers. Regular promotions and discounts further enhance the affordability of the products, allowing customers to save on their purchases.

    Customer Service

    When it comes to customer service, aims to provide prompt and reliable assistance. The customer support team is readily available to address inquiries, provide product information, and offer assistance throughout the purchasing process. The website also features a comprehensive FAQ section, helping customers find answers to common queries independently.

    Product Quality and Selection is dedicated to offering products of exceptional quality. The online store collaborates with renowned brands to ensure that customers receive reliable and durable supplies and equipment. The extensive selection caters to various interests and crafts, guaranteeing that customers can find the perfect tools and materials to bring their creative ideas to life.

    Website Usability

    The website's usability is a key focus of The intuitive interface allows users to navigate effortlessly through different product categories, apply filters, and sort products according to their preferences. The clear product descriptions, images, and customer reviews also aid in decision-making, providing customers with the necessary information to make informed purchases.

    Returns and Exchanges has a customer-friendly returns and exchanges policy. In the event that a customer is unsatisfied with a product, they may request a return or exchange within a specified period. The website provides clear instructions and guidelines for initiating returns, ensuring a hassle-free process for the customers.

    Promotions and Discounts frequently offers promotions and discounts to enhance customer savings. These promotions may include seasonal sales, limited-time discounts, bundle deals, or discounts on specific products. Customers can stay updated on the latest promotions through the website's newsletter or by following the store's social media channels.

    Reputation has gained a positive reputation within the maker and craft community. The store is known for its commitment to providing high-quality products, reliable customer service, and competitive pricing. The website's customer reviews reflect a high level of satisfaction and indicate a trusted reputation within the industry.

    Payment Options offers a range of payment options, ensuring convenience for customers. Accepted payment methods include major credit cards, debit cards, PayPal, Apple Pay, and Google Pay. This variety of options allows customers to choose the most convenient and secure method for their transactions.

    Loyalty Programs

    At present, does not offer a dedicated loyalty program. However, the website occasionally provides exclusive offers and discounts to its loyal customers through newsletters or promotional campaigns.

    Customer Reviews

    Customer reviews play a significant role on These reviews provide valuable insights into product experiences, customer service interaction, and overall satisfaction. The website encourages customers to leave reviews, contributing to an open and transparent evaluation of the products and services provided.

    Community Involvement actively participates in and supports the maker and creative community. The website may collaborate with influencers, artists, and industry experts to create engaging content, offer tutorials, and support community projects. Such involvement fosters a sense of community and promotes knowledge sharing among makers.

    Shipping and Costs provides shipping services to various locations, with delivery options, costs, and estimated delivery times presented during the checkout process. Shipping costs are calculated based on factors such as the destination, weight, and dimensions of the ordered items. The website strives to ensure efficient and reliable shipping, partnering with reputable shipping carriers to deliver products promptly.