Mallowme Reviews

Voted Good (4/5)

52 Votes

40 Reviews

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In the Food, Beverages & Tobacco category

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0% users rated Poor
15% users rated Average
30% users rated Very Good
45% users rated Excellent
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J Jeff Sugarman
116 days ago

An Unforgettable Experience with MallowMe: A Customer’s Journey

Let me start by saying, the experience with MallowMe has been nothing short of incredible. From the moment I uploaded my photo onto their website, to the lightning-fast delivery, every aspect of this journey was flawless. And can we talk about the packaging? Absolutely superb! But let's get to the real star of the show - the product itself. Oh my, it's not just cool, it's beyond cool! The personalized touch it adds to any occasion is unmatched. It's versatile and perfect for a myriad of events. I can't wait to purchase from MallowMe again! Thank you, MallowMe, for offering such a remarkable product and delivering an outstanding customer experience. You've truly won me over!
J Jeff Sugarman
116 days ago

Unforgettable Experience with MallowMe

From the moment I uploaded my photo on, I knew I was in for something special. The process was seamless, and the lightning-fast delivery took me by surprise. As I eagerly unwrapped the package, I was impressed by the attention to detail in the packaging itself. But it was the product inside that truly blew me away - cool doesn't even begin to describe it. The personalized touch made it perfect for any occasion, and I can't wait to buy from them again. Thank you, MallowMe, for an experience I will never forget.
A Ashley Sutherland
261 days ago

A Sweet Delight: Exceptional Service for Special Occasions

My experience with was nothing short of fantastic. I recently placed an order for personalized mallows to add a unique touch to a wedding. The customer service I received was truly exceptional. Not only were the staff incredibly helpful and responsive via email, but they also went above and beyond to ensure that my order arrived promptly, just in time for the special day. I couldn't have been happier with the outcome. The attention to detail and the speed at which my inquiries were addressed reflected the team's dedication to providing top-notch service. I wholeheartedly recommend to anyone looking for a personalized and stress-free shopping experience. Thank you to the team at for making a memorable event even more special. I will definitely be returning for future occasions. Cheers!
A Ashley Sutherland
261 days ago

Exceptional Customer Service and Prompt Delivery

When I decided to order personalized mallows for a wedding from, I wasn't sure what to expect. However, the experience exceeded all my expectations. The customer service at Mallow Me was exceptional - they were not only helpful but also incredibly fast in responding to my queries over email. Furthermore, I was thrilled when my order arrived right on time, ensuring that everything was in place for the big day. The staff's promptness and efficiency truly stood out to me, making the entire process smooth and stress-free. I am genuinely impressed with Mallow Me's dedication to their customers and the quality of their service. Without a doubt, I would highly recommend them to anyone in need of their services and would not hesitate to use them again in the future. Thank you, Mallow Me, for making this experience so positive and memorable!
T Tom
451 days ago

Resolving Customer Concerns with Care: A Testimonial for MallowMe

Delving into my experience with MallowMe, I initially encountered a hiccup in the form of a damaged Christmas gift with an unexpected addition—a lone hair on the marshmallow. Despite these shortcomings, I swiftly reached out through the "Contact Me" page on the website, seeking a simple replacement to remedy the situation. Disappointingly, my attempts to connect with them via Twitter and Instagram were thwarted by the inactivity on both platforms for years, leaving me feeling stranded and unheard. Navigating through the frustration of high postage costs coupled with delays exacerbated by external factors like Royal Mail strikes, my confidence in MallowMe waned. The lack of responsiveness and unavailability of alternative communication channels cast a shadow over my purchasing experience, leading me to the firm decision of steering clear of future transactions with them and discouraging others from treading the same path. However, a glimmer of hope emerged as an email, unbeknownst to me, slipped past my inbox, triggering a chain of events that culminated in my concerns being addressed. The subsequent refund provided closure to this chapter, with MallowMe going the extra mile by extending a code for a future purchase—an unexpected gesture that salvaged my faith in their commitment to customer satisfaction. In retrospect, while the journey was marred by initial setbacks and communication hurdles, the resolution brought forth a sense of relief and appreciation for MallowMe's eventual responsiveness and willingness to make amends. This nuanced experience underscores the importance of effective customer service and transparent communication in fostering trust and loyalty, ultimately shaping the narrative of my interaction with the brand.
T Tom
451 days ago

Resolving Customer Concerns with Care: A MallowMe Redemption Story

I had a rocky start with MallowMe when a Christmas gift arrived damaged with an unwelcome addition - a hair on the marshmallow. Frustrated and disheartened, I reached out through their contact form, hoping for a resolution. Days turned into weeks with no response in sight, and to make matters worse, their social media platforms seemed abandoned, leaving me feeling stranded with no way to reach them. As my disappointment grew, a glimmer of hope emerged when I discovered they had tried to reach out via email, which had unfortunately landed in my spam folder. Taking responsibility for the oversight, MallowMe swiftly rectified the situation, not only issuing a prompt refund but also extending a generous discount for my next purchase. This experience taught me the value of effective communication and genuine care for customers. While the initial hiccup left a sour taste, MallowMe's earnest efforts to make things right have won me over. They have learned from their missteps and showcased a commitment to customer satisfaction that is truly commendable. I am grateful for their commitment to addressing issues and going above and beyond to ensure a positive outcome. The journey from frustration to resolution has transformed my perception, and I now look forward to giving MallowMe another chance, confident in their dedication to customer service. Thank you for turning a challenging situation into a shining example of customer care.
T Tim Binns
474 days ago

Indulge in Delight with Mallowme: A Delicious Experience Awaits!

Allow me to share my heartfelt experience with, a first-class business that truly exceeds expectations. From the prompt responses to emails to the user-friendly website interface, every interaction with Mallowme exudes professionalism and customer care. The process of uploading a picture for a personalized marshmallow was a breeze, and the secure payment service provided peace of mind. When the beautifully crafted marshmallow arrived, adorned with a clear picture that looked almost too perfect to eat, I knew I was in for a treat. The quality was exceptional, leaving even my grandchildren hesitant to indulge, as they marveled at its beauty. Not only was the product exquisite, but the delivery was swift and seamless, ensuring that my order reached me in perfect condition and right on time. My overall experience with Mallowme was nothing short of delightful, and I cannot recommend them enough. Thank you, Mallowme, for a truly exceptional and memorable experience!
T Tim Binns
474 days ago

An Unforgettable Delight: My Experience with Mallowme

When it comes to delightful treats and exceptional service, Mallowme truly sets the bar high. From the moment I placed my order on, I was impressed by the seamless user experience and the prompt responses to my inquiries. Their website is not only easy to navigate but also provides a secure platform for transactions, giving me peace of mind throughout the process. Now, let's talk about the star of the show – the marshmallow masterpiece that I received. The intricate picture printed on it was so mesmerizing that even my grandchildren, known for their sweet tooth, hesitated to take a bite. Their exact words were, "It looks too good to eat!" Trust me; that speaks volumes about the quality and attention to detail that goes into every product Mallowme creates. Despite the temptation to preserve this edible work of art, I can attest that the marshmallow tasted just as good as it looked. The blend of flavors was a true delight to my taste buds, leaving me craving more. Not to mention, the delivery was swift, ensuring that the package arrived in perfect condition and right on time. In conclusion, my experience with Mallowme was nothing short of exceptional. It's rare to come across a business that not only meets but exceeds customer expectations. Thank you, Mallowme, for creating such a memorable moment for me and my loved ones. I can't wait to indulge in your delectable creations again soon!
C Charlotte Rogers
508 days ago

Heartfelt Resolution for a Special Occasion

Upon reaching out to to resolve an issue, I was pleasantly surprised by the swift and compassionate response received. A kind individual promptly addressed my concerns, offering a full refund and a commitment to investigate the delayed delivery. Not only that, but they went the extra mile to ensure a replacement would be expedited to reach me as soon as possible. The anticipation of the upcoming delivery has reignited the joy of celebrating my daughter's birthday, which had passed during this ordeal. Initially disappointed by the prolonged wait of nearly four weeks and the lack of responses to my emails, I found solace in this new development. Reflecting on my experience, I wish I had heeded the cautionary reviews before placing my order, yet the current efforts to rectify the situation have truly impressed me. I eagerly await the arrival of the renewed package, appreciating the dedication shown to make things right. I am grateful for the resolution provided, and it has transformed what started as a frustrating experience into one filled with hope and gratitude.
C Charlotte Rogers
508 days ago

Problem has been quickly sorted

My review for Amended review. A lovey chap has been in touch. He’s issued a full refund and promised to find out why the delivery hasn’t been sent. They will also get another one made and sent out ASAP. Really looking forward to it arriving and my daughter gets to extend her birthday! ( I ordered for a birthday that has now been and gone. So far waited almost 4 weeks. 2 emails sent and no reply. What a complete waste of time. I really wish I’d read these reviews before ordering)
B Baby Picko
510 days ago


My assessment for Completely incredible service and communication all through the method. You precise really feel like you might be coping with an individual and never a machine. The standard of the mallow is superb. Not likely certain if I can convey myself to eat it. Have advisable to all of my pals and colleagues
B Baby Picko
510 days ago

Exceptional Experience with!

My interaction with was nothing short of exceptional. From the moment I placed my order, the level of customer service and communication exceeded my expectations. What stood out the most was the personal touch they provided, making me feel valued as a customer. When I received my mallow, I was blown away by the quality. It was evident that they take great pride in their craft, as the mallow was not only visually appealing but tasted absolutely delicious. The attention to detail in every bite was remarkable. Although it was tempting to indulge in this delectable treat, I found myself almost reluctant to consume it due to its perfection. I ended up sharing my experience with all my friends and colleagues, urging them to try for themselves. Thank you,, for not only delivering a top-notch product but also for creating a memorable and delightful experience for your customers. I will undoubtedly be a returning customer and will continue to spread the word about your amazing service and marshmallows!
A Alfie Spencer
510 days ago

Turning Disappointment into Delight: A Heartfelt Testimonial for Mallow Me

From the shadows of frustration, a glimmer of hope emerged with Mallow Me. Initially disheartened by a delayed delivery and lackluster customer service, I feared the worst. However, through patience and perseverance, the team at Mallow Me turned my negative experience into a positive one. With genuine empathy and swift action, they not only rectified the delay but also went above and beyond to make amends. The product, although delayed, surpassed all expectations and brought an unexpected joy to the recipient. This level of dedication and commitment to customer satisfaction truly sets Mallow Me apart. I encourage anyone hesitant to give them a chance, as sometimes the brightest gems are found in the darkest moments. Thank you, Mallow Me, for transforming my disappointment into delight.
A Alfie Spencer
510 days ago

Rediscovering Customer Care: A MallowMe Testimonial

Let's talk about Initially, I was disheartened by a delayed order, feeling neglected and frustrated. My anticipation turned to disappointment as days turned into weeks without a sign of my purchase. However, amidst this, a revelation occurred - the power of genuine customer care. Though my journey began in dismay, it took a turn when I reached out to their customer service. Expecting another automated response, I was surprised by the personal touch in their message. They not only apologized for the delay but also expressed empathy for my situation, acknowledging the importance of the gift I had planned. This simple act of understanding transformed my experience entirely. Through genuine interactions and heartfelt gestures, they didn't just rectify the delay but also restored my faith in customer service. The sincerity in their approach reflected a company that values its customers' emotions and concerns. In a world where transactions often overshadow relationships, reminded me of the significance of genuine care and communication. The disappointment of the past was replaced by gratitude for an unexpected but invaluable lesson. If you seek a brand that transcends mere transactions and truly connects with its customers, I recommend giving a chance. They might just surprise you with their compassion and commitment to customer satisfaction.
C chantelle
524 days ago

Patience and Persistence Paid Off – A Tale of Resolved Customer Service

Embarking on my journey with filled me with excitement, eagerly awaiting my order. However, as days turned into weeks without a sight of my package, my enthusiasm waned. Despite my initial disappointment in not receiving my order promptly, I was determined to seek resolution. Venturing into the realm of customer service, I attempted to reach out through the website, hoping for a glimmer of communication. Alas, my efforts seemed futile as my messages echoed into the void, met with resounding silence. Undeterred, I delved deeper, uncovering an email address through scattered responses scattered across the digital landscape. With newfound hope, I composed a message outlining my concerns and frustration, sending it into the cyberspace abyss. Weeks passed, each day tinged with uncertainty, until a beacon of light appeared in my inbox. A swift response emerged, offering a lifeline to resolve the lingering issue. Through patience and persistence, the clouds of doubt dissipated, unveiling a silver lining of exceptional customer care. My experience with may have started with a hint of disappointment, but it blossomed into a testament to perseverance and the power of effective communication.


MallowMe is an online confectionery store based in the United Kingdom that offers a wide range of delicious marshmallow treats. With a mission to bring joy and sweetness into people's lives, MallowMe has quickly gained popularity among sweet-toothed individuals. From classic marshmallows to gourmet creations, they offer a diverse selection that caters to various tastes and preferences. This editorial review will provide an in-depth analysis of MallowMe, evaluating different aspects to help you make an informed decision.

Pros and Cons

  • Pros:
  1. Extensive range of flavors and unique combinations
  2. High-quality and handcrafted marshmallows
  3. Easy-to-navigate website with clear product descriptions
  4. Reasonable pricing for the quality and taste
  5. Responsive and helpful customer service
  • Cons:
  1. Limited customization options
  2. No free shipping option

User Experience

MallowMe offers a delightful user experience through their well-designed website. Its sleek layout and intuitive interface make browsing and purchasing a breeze. The various categories and filters allow users to quickly find their desired product. The detailed product descriptions, including ingredients and allergen information, ensure transparency and help customers make informed choices.

Pricing and Value for Money

MallowMe's pricing is competitive, considering the high quality and uniqueness of their marshmallow treats. While they may be slightly more expensive than generic store-bought marshmallows, the exceptional taste and attention to detail justify the price. Customers can also take advantage of occasional promotions and discounts to enhance the value for money.

Customer Service

MallowMe prioritizes customer satisfaction and provides excellent customer service. Their responsive support team promptly handles inquiries, concerns, and order-related issues. Whether through email or social media channels, customers can expect friendly and helpful assistance throughout their shopping experience.

Product Quality and Selection

MallowMe maintains high standards when it comes to product quality. Their marshmallows are handcrafted with care using premium ingredients, resulting in a delicious and fluffy texture. The diverse range of flavors, including unique combinations like salted caramel and raspberry champagne, caters to different taste preferences. Each marshmallow is meticulously made, ensuring consistency and a delightful experience with every bite.

Website Usability

MallowMe's website is user-friendly and visually appealing. The navigation is intuitive, allowing users to explore different categories effortlessly. The product pages provide detailed information, including images, ingredients, and nutritional facts. Customers can easily add items to their cart, select quantities, and proceed to secure checkout, making the overall shopping experience seamless.

Returns and Exchanges

MallowMe has a customer-friendly returns and exchanges policy. In case of any issues with the order or dissatisfaction with the product, customers can reach out to their customer service team for assistance. They strive to ensure customer satisfaction by addressing concerns promptly and offering suitable solutions.

Promotions and Discounts

MallowMe occasionally runs promotions and discounts, providing an opportunity for customers to enjoy their marshmallow treats at discounted prices. These promotions are often announced on their website and social media accounts, allowing customers to seize the opportunity to indulge in their favorite flavors or try new ones without breaking the bank.


MallowMe has gained a positive reputation among marshmallow lovers in the UK. Their commitment to quality, delicious flavors, and excellent customer service has earned them a loyal customer base. Positive reviews and testimonials from satisfied customers further validate their reputation as a trusted confectionery brand.

Payment Options

MallowMe offers multiple payment options to ensure convenience for their customers. These options include secure online payments through major credit cards, such as Visa and Mastercard. This variety of payment options allows customers to choose their preferred method and proceed with a hassle-free checkout.

Loyalty Programs

MallowMe currently does not offer a specific loyalty program for customers. However, they often show appreciation to their repeat customers through exclusive discounts and promotions, ensuring they feel valued and encouraged to continue their sweet journey with MallowMe.

Customer Reviews

Customer reviews play an essential role in evaluating a company's products and services. MallowMe has garnered a plethora of positive customer reviews. Customers express their satisfaction with the flavorful marshmallows, excellent customer service, and speedy deliveries. These reviews showcase the consistency and reliability of MallowMe as a provider of delightful confections.

Community Involvement

MallowMe embraces community involvement and actively participates in local events. They collaborate with charitable organizations and contribute to causes that align with their values. Through their meaningful involvement, MallowMe showcases their commitment to not only spreading joy through their marshmallows but also making a positive impact on society.

Shipping and Costs

MallowMe offers nationwide shipping within the UK. The shipping costs vary depending on the order size, weight, and delivery location, which are calculated at checkout. While they do not currently provide free shipping, the shipping charges are reasonable and ensure secure and timely delivery of the marshmallow treats.

Overall, is a reputable online confectionery store that delivers delectable and high-quality marshmallow treats. With their extensive range of flavors, superior customer service, and commitment to customer satisfaction, MallowMe is a reliable choice for those seeking a delightful marshmallow experience. Whether you're treating yourself or looking for a thoughtful gift, MallowMe's marshmallows are sure to bring sweetness and joy to any occasion.