Users Voice for Mamsy

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 15 Sep 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2 2.2 1.8
Jan 2023 5 4.9 5 5 5 5
Feb 2023 5 3 5 1 1.3 3.4
Mar 2023 5 5 5 5 1.2 3.1
Line Chart for Rating of peer stores

Detailed Mamsy Review by

Introduction is an online retailer that specializes in women's clothing, accessories, shoes, and beauty products. The company was founded in 2011 and has since grown to become a popular destination for fashion-savvy women in Russia and other CIS countries. The website offers a wide range of products from well-known brands and up-and-coming designers, making it a go-to option for those looking for unique and high-quality fashion items.

Pros and Cons

One of the main advantages of shopping on is the extensive selection of fashion items available. Customers can browse through thousands of products, from casual wear to formal attire, and find items suited to their specific style and budget. Another benefit is the website's user-friendly interface, which makes it easy to navigate and find what you are looking for. On the downside, some customers may find the prices on to be higher compared to other online retailers. Additionally, the shipping and delivery times can be longer than expected, particularly for customers outside of Russia.

User Experience, Pricing, and Value for Money

The user experience on is excellent, with a simple and intuitive layout that enables customers to browse through products easily. The prices on the website are generally competitive, with a range of options available for customers on different budgets. The value for money is also quite good, particularly for higher-end products, as the quality of the clothing and accessories is typically excellent.


There are a number of alternative online retailers to, including Asos, Zalando, and Boohoo, which offer similar products at competitive prices. However, stands out for its unique selection of up-and-coming designers and its focus on high-end fashion.

Customer Service

The customer service on is generally good, with a responsive team that is available to answer questions and assist with any issues. However, some customers have reported longer response times, particularly during peak periods.

Product Quality and Selection

The product selection on is extensive, with a variety of unique and stylish items available from a range of brands and designers. The quality of the clothing, shoes, and accessories is typically high, with many items crafted from premium materials.

Website Usability

The website is easy to use, with a simple and intuitive layout that makes it easy to find and purchase products. The search function is also quite effective, enabling customers to filter by brand, size, and other criteria.

Returns and Exchanges offers a 14-day return policy for most products, with the exception of beauty items, which are non-returnable. However, some customers have reported difficulty with the returns process, particularly in obtaining refunds or exchanges.

Promotions and Discounts offers regular promotions and discounts, including seasonal sales and exclusive offers for registered customers. The website also offers a loyalty program, which enables customers to earn points for purchases and redeem them for discounts on future orders.

Reputation has a generally positive reputation, with many customers praising the quality of the products and the variety of options available. However, some customers have reported issues with shipping and delays in receiving their orders.

Payment Options accepts a variety of payment options, including major credit cards, PayPal, and Yandex.Money.

Loyalty Programs offers a loyalty program, which enables customers to earn points for purchases and redeem them for discounts on future orders.

Customer Reviews

Customer reviews on are generally positive, with many customers praising the quality of the products, the selection of brands and designers, and the overall user experience.

Community Involvement is involved in various community initiatives, including partnerships with local designers and charity events.

Shipping and Costs

Shipping costs vary depending on the delivery location and the weight of the items, with free shipping available for orders over a certain amount. The delivery time can range from a few days to several weeks, depending on the location and the availability of the products.

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