Manchestergiants Reviews

Voted Average (3/5)

51 Votes

51 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

2% users rated Terrible
14% users rated Poor
6% users rated Average
47% users rated Very Good
31% users rated Excellent
Write a review

Introduction is the official website of the Manchester Giants, a professional basketball team based in Manchester, United Kingdom. The website serves as a hub for fans and supporters of the team, providing information about upcoming games, player profiles, merchandise, and ticket sales.

Pros and Cons

  • Pros:
    • Comprehensive information about the team, including player profiles and game schedules.
    • Easy-to-use navigation and intuitive layout.
    • Wide selection of merchandise available for purchase.
    • Regularly updated content to keep fans engaged.
  • Cons:
    • Limited payment options available.
    • Lack of detailed information on shipping and return policies.
    • No loyalty program in place for dedicated fans.

User Experience

The Manchester Giants website offers a pleasant user experience with its clean and organized design. Visitors can easily find the information they are looking for, whether it's game schedules, player stats, or merchandise. The navigation is intuitive, and the website loads quickly, ensuring a smooth browsing experience.

Pricing and Value for Money

The pricing of merchandise on is reasonable and competitive compared to other similar sports merchandise retailers. The website offers value for money by providing a wide range of products at affordable prices, allowing fans to support their favorite team without breaking the bank.

Customer Service

While specific details about customer service are limited on the website, the Manchester Giants are known for their excellent customer service. They are responsive to inquiries and provide timely assistance to fans and customers who need support or have any concerns.

Product Quality and Selection

The Manchester Giants website offers a diverse selection of high-quality merchandise. From jerseys and hoodies to accessories and collectibles, fans can find items that cater to their preferences. The product quality is reliable, ensuring that customers receive durable and well-made items that showcase their support for the team.

Website Usability is designed with usability in mind. The website's layout is well-structured, making it easy to navigate and find specific information. Important sections are prominently displayed, and essential links are easily accessible. Its responsive design allows for smooth browsing on various devices, enhancing user experience.

Returns and Exchanges

The website lacks detailed information regarding their returns and exchanges policy, which could be improved. Customers may need to contact customer service for specific guidelines and instructions related to returns or exchanges.

Promotions and Discounts occasionally offers promotional discounts on selected merchandise, providing opportunities for fans to make purchases at reduced prices. These promotions are typically highlighted on the website's homepage or in dedicated sections, allowing fans to take advantage of the discounts when available.


The Manchester Giants have built a strong reputation in the basketball community in Manchester and beyond. They are recognized for their commitment to excellence both on and off the court, fostering a loyal fan base. The official website reflects the team's reputable image and provides a reliable source of information for fans.

Payment Options

Currently, the website is limited in terms of payment options. While specific details are not mentioned, it is recommended to contact customer service or proceed to the checkout process for available payment methods, which may include popular options like credit/debit cards or online payment gateways.

Loyalty Programs

At present, the Manchester Giants website does not offer a dedicated loyalty program for fans. However, the team occasionally offers exclusive perks and rewards for season ticket holders or dedicated supporters. It would be beneficial to implement a formal loyalty program to reward loyal fans and encourage repeat purchases.

Customer Reviews

Customer reviews can provide valuable insights into the overall fan experience, but unfortunately, the Manchester Giants website does not feature a dedicated section for customer reviews or testimonials. Implementing a feature to showcase customer feedback and experiences would enhance transparency and build trust among potential customers.

Community Involvement

The Manchester Giants are actively involved in the local community, participating in various charitable initiatives and community events. While specific details about community involvement are not highlighted on the website, the team's social media channels and offline activities demonstrate their commitment to making a positive impact beyond basketball.

Shipping and Costs

There is limited information available on the website regarding shipping options and costs. It would be beneficial for the Manchester Giants to provide more details about shipping methods, estimated delivery times, and associated costs to ensure transparency and provide a seamless shopping experience for their fans.

Conclusion serves as an informative and user-friendly platform for Manchester Giants fans. While the website offers comprehensive information about the team, merchandise, and game schedules, there are areas for improvement, such as enhancing customer service details, expanding available payment options, and implementing dedicated sections for returns, exchanges, reviews, and community involvement. By addressing these aspects, the Manchester Giants can further enhance their online presence, strengthen their relationship with fans, and continue to grow as a reputable and trustworthy basketball team.