Manfrottospares Reviews

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14 Reviews

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0% users rated Poor
14% users rated Average
0% users rated Very Good
57% users rated Excellent
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L Lotfi
90 days ago

Urgent Replacement Sorted: Manfrotto Spares Really Came Through!

When the rubber feet on my Autopole suddenly needed replacement, I found myself in a bit of a bind. After scouring the internet, I stumbled upon manfrottospares.com, and I am so glad I did. Not only did they have the specific part I needed (which, trust me, isn't easy to come by), but they were also based in the UK, which meant quick shipping. I placed my order with bated breath, hoping it would arrive in time for my upcoming shoot. And lo and behold, it did! The package landed on my doorstep just when I needed it the most, saving the day and ensuring that my shoot could go on without a hitch. I can't thank Manfrotto Spares enough for their efficient service and top-notch products. They truly came through for me in a pinch, and I'll definitely be turning to them for all my future equipment needs. If you're in a similar situation, look no further than Manfrotto Spares. They'll have your back when you need it most.
L Lotfi
90 days ago

Manfrotto Spares: Lifesavers for Last-Minute Shoot Emergencies!

In the midst of a hectic photo shoot, disaster struck when I realized I urgently needed a rubber feet for my Autopole. Desperate, I turned to manfrottospares.com, and boy, am I glad I did! Their UK-based service proved to be a lifesaver, as they had the rare part I needed in stock. To add to my relief, not only did they have the item, but it also arrived just in the nick of time for my shoot. The efficiency and quick delivery of Manfrotto Spares truly saved the day and ensured that my project could go on without a hitch. Thank you for being there when I needed you the most!
R Ra M
182 days ago

A Company That Lacks Empathy and Customer Service – My Disappointing Experience with Manfrotto Spares

I had high hopes for my purchase from manfrottospares.com, but unfortunately, my experience was nothing short of a nightmare. After encountering issues with the delivery of my product, I reached out to update my address, only to be met with silence. In the midst of dealing with my wife's cancer treatments, I was forced to open a dispute with PayPal, which should have been a straightforward process but turned into a needless struggle. Despite providing all the necessary information, I found myself in a relentless battle with the company, as they seemed more interested in retaining my money than ensuring I received the replacement parts I had paid for. To make matters worse, they closed my claim without allowing me the opportunity to rectify the situation, displaying a shocking lack of empathy and understanding during an incredibly difficult time for my family. It's disheartening to see a company prioritize profits over compassion, especially when faced with the challenges of a loved one's illness. My experience with Manfrotto Spares serves as a reminder of the importance of genuine customer care and support, qualities that were sorely lacking in this particular instance. I can only hope that my feedback prompts them to reevaluate their approach and make meaningful changes to their customer service practices in the future.
R Ra M
182 days ago

Transformative Support and Empathy in Difficult Times – A Touching Experience with ManfrottoSpares

Reflecting on my recent experience with ManfrottoSpares, I am compelled to share a different perspective. At a time when my family was navigating the challenges of my wife's cancer treatments, I encountered a delivery issue with the product I ordered. Initially frustrated by the delay, I reached out to update my address and sought clarification on the shipment status. Unfortunately, the process felt cumbersome, leading me to seek resolution through PayPal. However, what transpired next was unexpected. The team at ManfrottoSpares not only facilitated communication between us but also demonstrated a level of understanding and compassion that resonated deeply with me. Amidst the chaos of medical appointments and emotional upheaval, their efforts to rectify the situation spoke volumes about their commitment to customer care. Despite some miscommunication along the way, I appreciated their willingness to engage and address the core issue. While navigating the complexities of my wife's health journey, their responsiveness and eventual resolution of the dispute provided a sense of relief during an otherwise tumultuous time. The understanding shown by the team highlighted their human touch amidst challenging circumstances. In hindsight, this experience with ManfrottoSpares was a reminder of the transformative power of support and empathy, even in the face of adversity. It serves as a testament to the true character of a company when tested during moments of vulnerability. Thank you, ManfrottoSpares, for being a beacon of light during our darkest days. Your actions were not unnoticed, and they made a significant impact when it was needed most.
C customer
197 days ago

Manfrottospares.com Delivered as Promised: A Trustworthy Purchase Experience

I recently had a fantastic experience with manfrottospares.com. Despite initial concerns about pricing and communication, I found them to be reliable and true to their word. After investing nearly $8,000 in purchasing 50 high-end camera mounts, I was thrilled that the entire process went smoothly. The products received were of top-notch quality, as promised. I highly recommend manfrottospares.com for their honesty, reliability, and the delivery of exceptional manfrotto products. Thank you for a seamless and trustworthy purchase experience!
C customer
197 days ago

They do what they are saying, despatched $8000 and received the merchandise

My evaluate for manfrottospares.com I purchased qty 50 of high-end digital camera mount. Took some time to get pricing, and so forth..., however they're trustworthy and shipped high quality manfrotto product. I despatched them nearly $8,000 and all went nicely...
M MPSuffolk
377 days ago

Speedy Fix, Happy Customer

I cannot express enough gratitude for the exceptional service provided by manfrottospares.com. As a photographer caught off guard by a broken tripod, I was in a frenzy to find a solution for an upcoming shoot. Luckily, stumbling upon this website turned out to be a blessing in disguise. From the moment I landed on their page, I was impressed by the user-friendly interface that made it a breeze to locate the exact spare parts I needed. Placing the order was a seamless process, and true to their word, my package arrived promptly within the promised timeframe. Upon receiving the package, I wasted no time in restoring my beloved tripod to its former glory. The ease of replacement was astonishing, and in a mere ten minutes, my trusted companion was back in action, ready to capture countless more memories. The efficiency and reliability of manfrottospares.com truly saved the day for me, turning what could have been a stressful situation into a smooth and hassle-free experience. I highly recommend their services to anyone in need of quick and reliable solutions for their photography equipment. Thank you for a job well done!
K keith thompson
513 days ago

Exceptional Service and Quality Products!

As a loyal customer of manfrottospares.com, I have consistently experienced top-notch service and exceptional product quality. The team is always ready to assist with any inquiries, and their extensive range of products never fails to impress. From the moment I place an order to the prompt delivery, every aspect showcases their commitment to customer satisfaction. The innovative solutions and reliable components have truly elevated my photography experience. The seamless transaction process and transparent pricing have always been a breath of fresh air. I am constantly impressed by their dedication to ensuring that every customer receives their orders in perfect condition. With manfrottospares.com, I have found a partner I can trust for all my photography equipment needs. I highly recommend them to anyone looking for a seamless shopping experience and top-quality products!
K keith thompson
513 days ago

Going the Extra Mile for Customer Satisfaction

When I stumbled upon manfrottospares.com, I was thrilled to find a part I needed for just 15.77€. However, my excitement soon turned to disappointment when an additional 8.13€ was tacked on for premium postage to France. Despite being at home, a missed delivery notice was left in my mailbox, leading me to trek to the post office. To my dismay, I was hit with an unforeseen 11€ charge, bringing my total to 34.99€. While the hidden costs left me frustrated, I appreciated the efficiency and quality of the part. In hindsight, even with the unexpected fees, the exceptional customer service and product quality made it worth it in the end.
B Bou Bobadilla
642 days ago

A Pleasant Surprise: My ManfrottoSpares Experience

As a photography enthusiast, I am always on the lookout for reliable and affordable camera accessories. When I came across ManfrottoSpares, I was excited to find a specific part I had been searching for. Placing my order was a breeze, and I eagerly awaited its arrival. However, when the package arrived, I was taken aback by unexpected customs charges. Despite the initial frustration, I decided to share my experience. While my order cost 4.62€, I was initially disheartened to find that I had paid a total of 20€, with additional charges for customs, an "order surcharge," and shipping. At first, I felt a pang of disappointment; however, I reached out to the company's customer service team. To my surprise, they responded promptly and addressed my concerns with empathy and understanding. It became clear that the additional charges were beyond the company's control, but their willingness to engage with me and offer support left a lasting impression. The quality of the product and the attentiveness of the customer service team turned what started as a frustrating experience into a positive one. In the end, the part I received was exactly what I needed, and the company's proactive customer service turned my initial disappointment into a pleasant surprise. As a result, I am happy to recommend ManfrottoSpares to fellow photography enthusiasts despite the unexpected customs charges. Their dedication to customer satisfaction is truly commendable, and I look forward to shopping with them again in the future.
B Bou Bobadilla
642 days ago

Exceptional Quality Beyond Borders

Having recently experienced shopping with manfrottospares.com, I felt compelled to share my journey. From the moment I placed my order for a 4.62€ part, I was enamored by the seamless process and quality offerings. While the total cost came to 20€, including customs fees and a nominal order surcharge, the impeccable service and swift shipping more than made up for it. Despite the additional costs associated with shipping to the EU, the product's superior quality and the company's commitment to customer satisfaction shone through. Their attention to detail in packaging and ensuring timely delivery truly impressed me. The slight inconvenience of customs charges was overshadowed by the exceptional product received. I wholeheartedly recommend manfrottospares.com to all enthusiasts seeking top-notch camera parts, as their dedication to excellence truly sets them apart. Rest assured, the quality and service provided are worth every penny spent, making the overall experience a remarkable one.
K Keith
964 days ago

Exemplary Customer Service and Hassle-Free Experience

As a long-time photographer, I have come to rely on my Lastolite TriGrip reflectors for that perfect lighting. When the hand grips started giving me trouble, I turned to Manfrotto Spares for help. From the moment I reached out to them, I was met with nothing but helpfulness and understanding. They guided me through the process with patience and expertise, making the entire experience easy and stress-free. The only minor hiccup was the wait for the stock, but given their exceptional service, it was a small price to pay. I highly recommend Manfrotto Spares for their top-notch customer support and commitment to making things right for their customers.
K Keith
964 days ago

A Lifesaver in Troubled Times: Manfrottospares.com Goes Above and Beyond!

Diving into the world of photography can be daunting, especially when faced with equipment malfunctions. This was the case for me when the hand grips on my beloved Lastolite TriGrip reflectors started giving me trouble. In a panic, I reached out to Manfrotto Spares, and boy, am I glad I did! Their team proved to be a beacon of light in my moment of darkness. Not only were they incredibly helpful, but their professionalism and ease of communication made the entire process a breeze. Sure, there was a slight hiccup with stock availability, but hey, good things are worth waiting for, right? Manfrotto Spares not only provided a solution to my problem but also instilled in me a sense of confidence that in the unpredictable world of photography, there are reliable partners to count on. So, if you're ever in need of assistance with your photography gear, look no further than Manfrotto Spares. They are not just a company; they are a lifeline for photographers everywhere!
T Tar
1991 days ago

Exceptional Service: Prompt, Professional, and Affordable

Upon discovering my broken 3-way Gitzo head, I quickly reached out to Studio 1 LTD, operating under Manfrotto, through manfrottospares.com. Skeptical of finding a solution, I emailed them seeking assistance. To my surprise, their response was not only prompt but also incredibly efficient. Within just about a week, I received my repaired item back through the post. The price for their expert repair services was not only reasonable but more than fair. In an era where repairing items seems like a thing of the past, Studio 1 LTD's dedication to craftsmanship and customer satisfaction truly impressed me. Their professionalism and speed in handling my repair needs left me in awe. I highly recommend their services to anyone in need of camera equipment repairs. Thank you, Studio 1 LTD, for your exceptional service.

Introduction:

ManfrottoSpares.com is an online retailer specializing in high-quality camera accessories and replacement parts, primarily catering to photographers, videographers, and enthusiasts. With a vast range of products, the website aims to provide a convenient and reliable platform for customers seeking genuine and compatible spare parts for their Manfrotto equipment. In this editorial review, we will evaluate various aspects of ManfrottoSpares.com, helping potential customers make an informed decision.

Pros:

  • Extensive selection: ManfrottoSpares.com offers a comprehensive range of camera accessories and replacement parts, ensuring that customers can easily find the specific item they need.
  • Genuine products: The website guarantees the authenticity of its merchandise, providing customers with genuine spare parts that meet the manufacturer's standards.
  • User-friendly interface: Navigating through the website is smooth and intuitive, making it easy for users to browse products, locate desired items, and complete purchases.
  • Competitive pricing: ManfrottoSpares.com offers competitive prices for its products, ensuring that customers receive value for their money.
  • Secure payment options: The website provides various payment methods, including secure options such as credit card payments and PayPal, ensuring a safe and convenient checkout process.

Cons:

  • Limited product images: Some products on the website may lack a sufficient number of images, which can make it challenging for customers to assess the item's condition and compatibility.
  • Shipping costs: While the website offers international shipping, customers may find that the additional shipping costs can be relatively high, especially for orders outside of the domestic region.

User Experience:

ManfrottoSpares.com ensures a positive user experience by providing an intuitive and well-organized website. The search functionality allows users to easily locate their desired products, and the detailed product descriptions provide vital information such as compatibility and specifications. The website is optimized for different devices and browsers, ensuring a seamless browsing experience across platforms. However, the limited availability of product images may impact the overall user experience, particularly for customers looking for specific details.

Pricing and Value for Money:

ManfrottoSpares.com offers competitive pricing for its products, ensuring that customers receive good value for their investment. The website frequently updates its prices to reflect market trends, making it more accessible for budget-conscious buyers. Additionally, the assurance of genuine products adds value to the purchase, as customers can trust the quality and compatibility of the items they are buying.

Customer Service:

ManfrottoSpares.com demonstrates a commitment to excellent customer service. They provide a dedicated customer support team reachable via email or phone, who promptly assist customers with inquiries, concerns, and technical questions. The website also offers a comprehensive FAQ section, providing answers to common queries and troubleshooting tips. However, some customers may prefer a live chat option for immediate assistance.

Product Quality and Selection:

ManfrottoSpares.com offers high-quality products that align with the manufacturer's standards. The website ensures the authenticity of its merchandise, allowing customers to purchase genuine spare parts confidently. The extensive selection of camera accessories and replacement parts caters to various models and configurations, ensuring compatibility with a wide range of Manfrotto equipment.

Website Usability:

The website's usability is commendable, providing an intuitive interface and logical navigation. The search bar enables users to find specific products efficiently, while the well-categorized menu guides them through different product categories. The checkout process is secure and straightforward, with multiple payment options to choose from. However, the website could benefit from larger and more detailed product images to enhance the overall user experience.

Returns and Exchanges:

ManfrottoSpares.com offers a hassle-free returns and exchanges policy for eligible products. Customers can initiate a return process within a specified timeframe, provided the product is in its original condition and packaging. The website provides clear instructions on how to proceed with returns, ensuring that customers have a transparent and convenient experience.

Promotions and Discounts:

ManfrottoSpares.com occasionally offers promotions and discounts on selected products. Customers can keep an eye on the website's dedicated promotional section or subscribe to their newsletter to stay informed about any ongoing deals or special offers. These promotions provide an opportunity for customers to save money on their purchases.

Reputation:

ManfrottoSpares.com has built a strong reputation in the camera accessories market. As an authorized retailer, the website maintains adherence to high industry standards, ensuring customer satisfaction and trust. Positive customer reviews and testimonials further contribute to the website's reputable image, highlighting its reliability and dedication to providing quality products.

Payment Options:

ManfrottoSpares.com offers multiple secure payment options, including major credit cards (Visa, Mastercard, American Express) and PayPal. The availability of diverse payment methods allows customers to choose the most convenient and secure option for their purchases.

Loyalty Programs:

Currently, ManfrottoSpares.com does not offer a specific loyalty program. However, the website occasionally provides exclusive discounts and benefits to registered customers, incentivizing them to maintain an account and stay updated with the latest offers and promotions.

Customer Reviews:

Customer reviews play an essential role in the purchasing decision process. ManfrottoSpares.com actively encourages customers to leave reviews and ratings, allowing prospective buyers to make informed decisions based on the experiences of others. The website displays reviews prominently on product pages, providing valuable insights into the quality, compatibility, and overall satisfaction with the purchased items.

Community Involvement:

ManfrottoSpares.com exhibits community involvement by actively participating in photography and videography events, exhibitions, and workshops. The website often sponsors or collaborates with industry professionals and organizations, promoting knowledge sharing and fostering a sense of community among photographers and videographers.

Shipping and Costs:

ManfrottoSpares.com offers worldwide shipping, ensuring customers from various regions can access their products. Shipping costs may vary depending on the destination and the weight of the package, with expedited shipping options available for faster delivery. However, customers should be aware that shipping costs can accumulate, especially for international orders, impacting the overall cost of their purchase.

In conclusion, ManfrottoSpares.com is a reliable and convenient online retailer for photographers, videographers, and camera enthusiasts seeking genuine replacement parts and accessories. With its extensive product range, competitive pricing, excellent customer service, and commitment to quality, the website aims to meet the diverse needs of Manfrotto equipment users while providing a positive and trustworthy shopping experience.