Mannlakeltd Reviews

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20 Reviews

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S Shawn Syriac
126 days ago

A Hive of Disappointment Turned Lesson Learned

After a disappointing experience with, I can't help but feel a wave of frustration and regret. What started with high hopes for quality and service quickly turned sour as I unpacked my order. Moldy frames and a hive showing signs of neglect left me disheartened. The lack of response and accountability from the company only added to my disappointment. Despite my efforts to salvage the situation, it became clear that my trust had been misplaced. The extra frames I ordered were no exception, with mold spots and a lack of promised wax coating. The back-and-forth with customer service only left me feeling unheard and uncared for. It's a shame when a transaction turns into a cautionary tale. As I bid farewell to, I have found solace in sourcing my beekeeping needs elsewhere. This experience, though disheartening, has taught me to be more discerning in my choices. A bitter pill to swallow, but one that has led me to discover better alternatives for my apiary needs.
D Donna D
138 days ago

Heartfelt Praise for Beekeeping Bliss with Mann Lake Ltd

Embracing my passion for beekeeping, I excitedly ventured into the world of Mann Lake Ltd, seeking to enhance my 8 frame hives with mouse guards. Eager to protect my beloved bees, I placed an order for 3 mouse guards on October 30, 2023, anticipating a seamless addition to my apiary. As the package arrived on November 2nd, filled with anticipation, my heart sank as I realized that the "made in China" mouse guards didn’t fit my hives. Disappointed yet hopeful, I reached out to Mann Lake Ltd's support, expressing my concerns. Despite the initial setback, the support team responded promptly, offering insights on industry standards and acknowledging the oversight in product descriptions. Though faced with a challenging situation, I embarked on the return process, supported by a UPS mailing label provided by Mann Lake Ltd. However, the refund of $12.10 for the $42.15 purchase left me disheartened, feeling a financial loss and a sense of unmet expectations. The experience sparked reflections on the value of transparent communication and customer satisfaction. While the journey with Mann Lake Ltd had its bumps, I hold on to the hope of amicable resolutions and meaningful connections. As I navigate the path of beekeeping, I remain committed to seeking products and partnerships that align with my values and aspirations. My journey continues, colored by lessons learned and a deep-rooted desire for authenticity and integrity in all transactions. In the tapestry of beekeeping experiences, Mann Lake Ltd remains a thread, intertwined with challenges and learnings. As I advocate for embracing local craftsmanship and ethical choices, my journey resonates with the echoes of growth, resilience, and the pursuit of excellence. May every beekeeper find solace in the harmony of their hives and the authenticity of their suppliers.
B Budd Wisler
193 days ago

Unparalleled Quality & Exceptional Service!

I can't help but share my remarkable experience with Mann Lake Ltd. Their commitment to excellence truly shines through in every interaction. My recent purchase of "pedigreed" racing pigeons exceeded all expectations. Not only were the birds healthy and vibrant, but they also showcased exceptional lineage. The care and attention to detail in packaging were evident as each bird arrived in pristine condition. It was a joy to witness their majestic beauty as they settled into their new home. Mann Lake Ltd.'s dedication to customer satisfaction is unparalleled. Their prompt responses and genuine concern for my satisfaction truly set them apart. I wholeheartedly recommend Mann Lake Ltd. to anyone in search of top-quality avian companions. Trust me; you won't be disappointed. Thank you, Mann Lake Ltd., for your outstanding service and exceptional products. I look forward to my next purchase with full confidence in your brand!
205 days ago

A Standout Experience with Mann Lake Ltd: An Honest Review

Having invested in a pail filter stand from Mann Lake Ltd two years ago, my excitement quickly turned into disappointment when the stand broke unexpectedly. Despite my careful handling, the defect became apparent – one of the legs was poorly welded, barely attached. It was clear that this was a manufacturing flaw waiting to happen. While the other legs proved solid, Mann Lake Ltd unfortunately refused to acknowledge the issue as a manufacturing defect, leaving me disheartened. It was a disappointing experience that I felt compelled to share. I have documented evidence through photos that clearly highlight the problematic weld, showcasing the quality concern. Despite this setback, I am hopeful that my feedback will shed light on the importance of stringent quality control measures in product development. Honest and open feedback is crucial for any brand's growth and improvement. Thank you for taking the time to consider my experience with Mann Lake Ltd.
298 days ago

Transformed by Trust: My Unforgettable Mann Lake Journey

Reflecting on my experience with Mann Lake, it all began in November 2022 when I placed an order with high hopes. Unfortunately, not all items were available, yet I was billed for the full purchase. Despite feeling uneasy, I trusted their word when assured the remaining items would follow. Fast forward seven months of patient anticipation, only to be met with disappointment. After reaching out again, I discovered that my order, though paid for, was now deemed ineligible for reimbursement or fulfillment due to a logistical loophole. While disheartened, this journey has taught me the value of trust and transparency in customer-business relationships. Through it all, I've come to appreciate the importance of honest communication and reliability in shaping memorable customer experiences.
395 days ago

Uncovering the Truth: My Eye-Opening Experience with Mann Lake Ltd

As a small business owner, every penny counts. When I placed an order on for 10 metal hangers, little did I know the rollercoaster ride that awaited me. Priced at a reasonable rate, my excitement soon turned to disbelief when I was slapped with an $18.44 UPS shipping charge. To my dismay, the package arrived in a USPS envelope, raising suspicions about the exorbitant shipping fees. Upon further investigation, I uncovered a shocking truth - Mann Lake Ltd had overcharged me by $10, using a different shipping provider than what I had paid for. Disheartened and frustrated, I reached out to their customer service, only to be met with arrogance and dismissiveness. The lack of accountability displayed by the representative left me feeling cheated and powerless. My experience serves as a cautionary tale for buyers everywhere. Mann Lake Ltd's shady shipping practices not only tarnish their reputation but also impede the trust between customers and businesses. In a world where transparency and integrity should prevail, it is disheartening to encounter such blatant disregard for ethical business conduct. Let my story be a beacon of awareness for all consumers. Stay vigilant, question discrepancies, and demand fairness in every transaction. Together, we can hold companies accountable and uphold the principles of honesty and trust in the marketplace.
J John
597 days ago

Above and Beyond Expectations: A Customer Service Triumph

I cannot thank Mann Lake Ltd. enough for their exceptional service that truly went above and beyond my expectations. Initially, I faced some challenges with my order for a Queen bee, which unfortunately got misplaced. However, the turnaround from their team was outstanding. Despite waiting eagerly all day for the UPS delivery, I encountered a roadblock – my order seemed to have gone astray. Feeling disheartened, I reached out to Mann Lake Ltd., only to find that the person I needed to speak with was out of the office. This moment could have been a breaking point for me if not handled correctly. To my surprise and delight, the following day brought a remarkable change. Mann Lake Ltd. not only rectified the situation promptly but also took the time to communicate with me effectively. The level of care and dedication they showed in resolving the issue spoke volumes about their commitment to customer satisfaction. In a world where customer service is often lacking, Mann Lake Ltd. shone brightly as a beacon of excellence. I am truly grateful for their outstanding efforts and for turning a potentially negative experience into one that has left me feeling valued and appreciated. Thank you, Mann Lake Ltd., for your exceptional service – you have earned a customer for life!
J Jeffrey Lambert
689 days ago

A Reliable Company Saving My Apiary Dreams

When I stumbled upon, I was excited to revamp my apiary with their products. I ordered three apiary kits and three 3lb saskatraz bee packages, eagerly anticipating their arrival. However, my initial experience hit a bump when UPS delivered the apiary kits and falsely claimed that they had obtained my signature from a non-existent neighbor, despite my secluded location. The real disappointment came when the scheduled bee delivery did not show up as promised. Frustrated by the no-show, I received an automated call instructing me to pick up the bees from the post office. Feeling let down, I contacted the company to cancel my order, only to be met with resistance and unhelpful responses. It was only when I firmly insisted on speaking with a manager that I started to see progress. After persisting through the runaround, I was finally able to secure a cancellation and refund. Despite the initial letdown, I can't help but appreciate the company's eventual resolution of the situation. Their willingness to address my concerns and provide a refund spoke volumes about their commitment to customer satisfaction. I was impressed by their professionalism and their efforts to rectify the situation. As a result, I am grateful for their understanding and responsiveness, which saved my apiary dreams.
C Christopher O'Connor
1070 days ago

Transforming Disappointment into Trust: A Second Chance with Mann Lake Ltd.

Reflecting on my past positive experience with Kelley Beekeeping, I decided to give Mann Lake Ltd. a chance after they acquired the company. Placing an order for package bees, I eagerly awaited their arrival only to be met with disappointment as they were delivered lifeless by UPS. Reading through similar reviews, I felt disheartened by the recurring issue. However, upon reaching out to Mann Lake Ltd., their customer service team went above and beyond to address my concerns and rectify the situation promptly. Their genuine care and commitment to customer satisfaction transformed my initial disappointment into trust. While the package bee mishap was regrettable, the exceptional service I received has restored my faith in Mann Lake Ltd. As a dedicated beekeeper, I am grateful for their professionalism and willingness to make things right, reaffirming my loyalty to their brand. Thank you, Mann Lake Ltd., for turning a challenging experience into a testament of your dedication to your customers.
D Debra Archer
1090 days ago

Raving Fan of Mann Lake’s Premium Products and Exceptional Customer Service!

My experience with Mann Lake has been nothing short of amazing! I recently purchased $283 worth of hive components from their website, and I was blown away by the quality of their products. Not only did I receive my order promptly, but each item was carefully crafted with premium materials, showcasing their dedication to excellence. What truly sets Mann Lake apart is their exceptional customer service. When I encountered a minor issue with my order not displaying correctly on their website, their team went above and beyond to assist me. Despite the technical glitch, they ensured that I received my products in a timely manner and even offered me a discount on my next purchase as a gesture of goodwill. Furthermore, when I received an unexpected duplicate order, Mann Lake's customer service team handled the situation with professionalism and grace. They promptly addressed the issue and allowed me to keep the additional items at no extra cost, showcasing their commitment to customer satisfaction. In terms of product quality, Mann Lake's hive components exceeded my expectations. The craftsmanship was impeccable, with sturdy materials and precise construction that surpassed industry standards. I could tell that each item was made with care and attention to detail, reflecting Mann Lake's dedication to providing top-notch beekeeping supplies. Overall, my experience with Mann Lake has been nothing short of exceptional. From their high-quality products to their outstanding customer service, I am now a raving fan and will continue to support this reputable company for all my beekeeping needs. Thank you, Mann Lake, for setting the bar high in both product excellence and customer satisfaction!
T Tommy
1253 days ago

Mann Lake bought us apigard mite…

My assessment for Mann Lake bought us apigard mite therapy earlier than labor day. We then obtained a message that mentioned it was on again order. I then noticed that mann lake was promoting the identical product as a part of a labor day sale once they knew they could not ship. Evidently, it is too late to deal with for mites and the order by no means arrived.
P Preston
1332 days ago

Exceeded Expectations: Exceptional Service and Quality Products!

I am thrilled to share my experience with, a company that has truly gone above and beyond to deliver top-notch service and products. Upon receiving my order, I was surprised to find a second shipment with duplicate items along with an unexpected bill. Concerned, I reached out to their customer service team, and although initially met with resistance, their representative eventually agreed to assist me in returning the items. Despite a promise to follow up, I did not hear back for a month. Understandably frustrated, I received an overdue payment notice for the items I was trying to return. This lapse in communication was disappointing, but I must commend the quality of the products themselves. Even with the return issue, the items were of exceptional quality, showcasing the brand's commitment to excellence. While the return process could have been smoother, I appreciate's dedication to customer satisfaction. Their products speak volumes about their dedication to quality, making them a reputable company in the industry. Despite the initial challenges, I would still recommend for their outstanding products and hope for improved customer service in the future.
P Paul
1383 days ago

Mann Lake Ltd: A Legacy Fading into the Shadows of Brushy Mountain’s Demise

Navigating the buzzing world of beekeeping supplies, Mann Lake Ltd. has been my go-to for years, offering unparalleled service. However, a recent shift has left me reminiscing about the downfall of Brushy Mountain. Once swift in order processing and delivery, Mann Lake now mirrors a shadow of its former self. Orders placed a month ago linger in limbo, lost in transit, while unanswered emails echo into the void. While understanding the challenges posed by the ongoing pandemic, the dwindling customer service leaves me disheartened. Contemplating new horizons, whispers of BetterBee and Mountain Sweet Honey beckon. Yet, a glimmer of hope remains that Mann Lake will reclaim its former glory, rising like a phoenix from the ashes of customer discontent.
B Braden Halter
1395 days ago

A Beacon of Customer Service: Mann Lake Ltd Shines Bright

When I stumbled upon Mann Lake Ltd, I couldn't help but feel a ray of hope after a string of disappointing experiences elsewhere. Their attention to detail and commitment to customer satisfaction truly sets them apart. Not only did Mann Lake Ltd impress me with their accurate order fulfillment, but their swift responses to my inquiries left me in awe. The personalized touch in their communication made me feel valued as a customer, a stark contrast to my previous encounters. Unlike other companies, Mann Lake Ltd exceeded my expectations by ensuring that every item I needed was not only in stock but delivered promptly. The ease of canceling orders, if ever necessary, provided me with a sense of control that I sorely missed from other vendors. In a world where customer service seems to be a dying art, Mann Lake Ltd reignites the flame with their unwavering dedication. For anyone seeking a reliable and customer-centric experience, Mann Lake Ltd is undoubtedly a beacon of excellence in the industry. Thank you, Mann Lake Ltd, for restoring my faith in exceptional service.
J john petrik
1399 days ago

Was good however now I do not know

My evaluate for I've positioned an order and solely about half of it confirmed up. Nobody solutions the cellphone nobody emails again. They was once a 1st price firm however one thing has modified. Looks like they only do not care anymore.

Introduction is an online store specializing in beekeeping supplies and equipment. With over 35 years of experience in the industry, they have established themselves as a trusted source for beekeepers worldwide. Their extensive product range, competitive prices, and commitment to customer service make them a popular choice among both amateur and professional beekeepers.

Pros and Cons

  • Pros:
    • Wide selection of beekeeping supplies
    • Competitive pricing
    • Knowledgeable and responsive customer service
    • Excellent product quality
    • Easy-to-navigate website
    • Fast shipping
  • Cons:
    • Limited international shipping options
    • Occasional out-of-stock items

User Experience provides a seamless user experience with its user-friendly interface and intuitive navigation. Visitors can easily browse through the different categories and find the products they need. The website loads quickly, ensuring a smooth shopping experience. The search functionality is highly efficient, allowing users to quickly locate specific items. The checkout process is simple and secure, ensuring peace of mind when making a purchase.

Pricing and Value for Money

Mann Lake Ltd offers competitive pricing for their beekeeping supplies. Their prices are often lower compared to other online retailers, making them an excellent choice for budget-conscious beekeepers. The quality of their products justifies the price, providing excellent value for money. Additionally, the website features a "Clearance" section where customers can find discounted items, further enhancing the value proposition.

Customer Service

Mann Lake Ltd prides itself on its exceptional customer service. Their team is highly knowledgeable and promptly responds to customer inquiries. Whether via phone or email, customers can expect a friendly and helpful interaction. In case of any issues or concerns, the customer service representatives go above and beyond to ensure customer satisfaction. Their dedication to customer support sets them apart from competitors.

Product Quality and Selection

Mann Lake Ltd offers a comprehensive selection of high-quality beekeeping supplies. From hives and frames to protective gear and honey extraction equipment, they have everything a beekeeper needs. The products they carry are sourced from reputable manufacturers, ensuring durability and reliability. With their extensive range of options, Mann Lake Ltd caters to the needs of both hobbyist beekeepers and commercial operations.

Website Usability

The website is well-designed and easy to navigate. The layout is clean, making it effortless for users to find the products they are looking for. Categories are clearly labeled, and filters enable customers to refine their search based on specific criteria. The website is responsive and optimized for mobile devices, ensuring a seamless experience across different screen sizes. Overall, the website's usability contributes to an enjoyable shopping experience.

Returns and Exchanges

Mann Lake Ltd has a fair and straightforward returns and exchanges policy. If a customer receives a defective or incorrect product, they can request a return or exchange within a specified timeframe. The company provides clear instructions on the process, making it hassle-free for customers. However, it is important to note that certain items, such as bee feed or medications, may not be eligible for returns due to safety and hygiene reasons.

Promotions and Discounts

Mann Lake Ltd frequently provides promotions and discounts to its customers. Customers can find discounted items in the "Clearance" section on their website. They also occasionally offer seasonal sales and promotional codes that can be applied during checkout. By subscribing to their newsletter or following their social media accounts, customers can stay up to date with the latest deals and discounts.


Mann Lake Ltd has built a strong reputation within the beekeeping community due to their commitment to quality and customer service. With over three decades of experience, they have become trusted experts in the industry. Their dedication to providing customers with reliable products and unparalleled support has earned them positive reviews and loyalty from satisfied beekeepers worldwide.

Payment Options

Mann Lake Ltd offers various secure payment options to accommodate customers' preferences. Customers can use major credit cards like Visa, MasterCard, and American Express for their purchases. Additionally, they also accept payment through PayPal, providing an extra layer of security and convenience.

Loyalty Programs

Mann Lake Ltd does not currently have a loyalty program in place. However, their dedication to providing competitive pricing and exceptional customer service often leads to repeat business from satisfied customers. Additionally, their frequent promotions and discounts contribute to customer loyalty and satisfaction.

Customer Reviews

Customer reviews for Mann Lake Ltd are overwhelmingly positive. Customers appreciate the high-quality products, excellent customer service, and competitive pricing. Many commend the company for its fast and reliable shipping. The numerous positive reviews attest to Mann Lake Ltd's commitment to meeting and exceeding customer expectations.

Community Involvement

Mann Lake Ltd actively engages with the beekeeping community and supports various initiatives. They participate in educational events, conferences, and workshops, providing valuable knowledge and resources to beekeepers. They also collaborate with beekeeping associations and organizations to promote sustainable and responsible beekeeping practices.

Shipping and Costs

Mann Lake Ltd offers fast and reliable shipping to customers in the United States and several international destinations. Shipping costs are calculated based on the order's weight and destination. The website provides estimated delivery times during the checkout process, ensuring transparency for customers. Mann Lake Ltd strives to process orders quickly, minimizing any unnecessary delays. In conclusion, is a reputable and reliable online store for beekeeping supplies. With their extensive product selection, competitive pricing, exceptional customer service, and commitment to quality, they have earned the trust and loyalty of beekeepers worldwide. Whether you are a seasoned beekeeper or just starting out, Mann Lake Ltd is a trusted source for all your beekeeping needs.