Manomano Reviews

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20 Reviews

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In the Home Goods Stores category

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45% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
40% users rated Excellent
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M Mrs Meachin
43 days ago

Manomano Delivers Seamless Satisfaction: A Customer’s Delightful Discovery

Diving into my recent experience with Manomano, I was pleasantly surprised by the seamless delivery process that unravelled before me. As I eagerly awaited my package, the anticipation was met with a sense of ease and efficiency. The item, once in my possession, proved to be a breeze to assemble, with clear instructions and hassle-free setup. Moreover, the color scheme of the product was nothing short of perfection, adding a touch of vibrancy to my living space and exceeding my expectations. The entire journey, from browsing their website to the final unveiling of the product, was nothing short of delightful. Manomano truly excels in not only providing top-notch products but also in creating a truly gratifying customer experience. My satisfaction knows no bounds, and I am genuinely pleased with the entirety of my interaction with Manomano. In a world where shopping experiences can often be lackluster, Manomano stands out as a beacon of excellence, setting the bar high for customer service and product quality. Kudos to the team for their dedication and commitment to customer satisfaction. I look forward to more such enriching experiences in the future!
C Charlotte Lewis
43 days ago

Exceeding Expectations: A Heartfelt Experience with ManoMano

I am thrilled to share my experience with ManoMano. Their customer service truly goes above and beyond, as they were incredibly helpful throughout my purchase journey. However, despite their excellent service, I encountered a slight hiccup with my order. I had opted for double dog furniture but unfortunately only received a single piece, leading me to feel disheartened as I could have purchased a double set for a lower price elsewhere. While this misstep was unfortunate, it in no way dampened my overall positive impression of ManoMano's dedication to customer satisfaction. The efficient and caring assistance I received from their team truly stood out. I am confident that they will address this issue promptly and ensure that other customers do not face a similar inconvenience. My faith in their commitment to excellence remains unwavering, and I look forward to future interactions with ManoMano, knowing that they will continue to strive for perfection in every aspect of their service. Thank you, ManoMano, for your unwavering dedication to your customers.
L LouJones
43 days ago

Redefining Assembly Challenges: A Testimonial on Manomano’s Pine Laundry Box

As a customer of, I felt compelled to share my experience with their pine laundry box. Initially intrigued by the sale price of £120, I eagerly awaited the delivery. To my surprise, the package arrived four days ahead of schedule, raising my excitement. However, the enthusiasm quickly dissipated as I opened the box to find a myriad of wooden slats instead of the expected assembled product. The self-assembly process turned out to be a daunting task, involving approximately 80 individual pieces. What I anticipated to be a simple task of fixing four sides to a base and adding a lid turned into a complicated puzzle. As days passed with the laundry box still incomplete, frustration mounted within my household, to the point where we found ourselves on the verge of divorce over this seemingly innocent piece of furniture. Despite the initial setback and the challenges faced during assembly, I must acknowledge the quality of the materials used in the product. The pine wood was sturdy and durable, showing promise of longevity once properly assembled. While the assembly process proved to be a test of patience and perseverance, the end result was a beautifully crafted laundry box that surpassed our initial expectations. In conclusion, my experience with Manomano's pine laundry box was a rollercoaster of emotions, from excitement to frustration, and eventually, satisfaction. Although the assembly process was more complex than anticipated, the end product proved to be worth the effort. I would recommend this product to those seeking a durable and stylish laundry storage solution, with the caveat to prepare for a challenging assembly process. Thank you, Manomano, for delivering a product that truly tested our relationship dynamics.
A Aiman Tariq
44 days ago

Exemplary Service and Rapid Solutions – A Customer’s Delight!

When I decided to spruce up my room with a new wardrobe from, I had high hopes. The wardrobe itself was impeccable, but a cracked mirror dampened my excitement. However, their exceptional customer service team swiftly turned my frown upside down. Upon notifying them of the issue, I was met with prompt and understanding assistance. Their team assured me of a replacement mirror within 3-6 working days. To my surprise, the new mirror arrived at my doorstep a mere 2 days later, shining without a flaw. The speed and efficiency with which they handled my concern left me thoroughly impressed. In a world where customer service often falls short, ManoMano sets a golden standard. I am thrilled by their dedication to customer satisfaction, and I wholeheartedly recommend them to anyone in need of top-notch service and quality products. A heartfelt thank you to the entire team for their outstanding support – you have gained a loyal customer in me!
M Mustafa
44 days ago

Turning Disappointment into Dedication with ManoMano – A Testimonial of Resilience

When I ordered a Lamborghini for my 4-year-old son's birthday from ManoMano, I was over the moon with excitement. However, that joy turned to disappointment when we discovered that the rear light of the car wasn't working. The following days were filled with frustration as I navigated the customer service process. Despite initial setbacks and delays in communication, I found solace in the empathetic responses from their customer service advisor, Johny. While the journey to resolution was arduous, with multiple emails exchanged between ManoMano, the seller, and myself, I persevered for my son's happiness. After a week of back-and-forth, a replacement was promised, but logistical issues prolonged the process. The disappointment of a missed courier pick-up only added to my exasperation. However, after persistent follow-ups, the replacement finally arrived, albeit with a minimal compensation of a £10 voucher, which felt inadequate for the inconvenience caused. Despite the challenges faced, I appreciate the dedication and effort of individuals like Johny in the customer service team. While the experience left me questioning at times, I hope ManoMano uses feedback like mine to improve their services and provide seamless experiences for all customers in the future.
S Sue Barton
44 days ago

Unmatched Quality and Service: A Testimonial From a Satisfied Customer

Upon discovering, I was intrigued by the promise of exceptional products, and I must say, I was not disappointed. The item I ordered was of unparalleled quality, a true testament to their commitment to excellence. The only minor setback I encountered was the spirals, especially the smaller ones, falling out occasionally, making it a bit challenging to maneuver them into place. However, with a touch of creativity using cable ties, I was able to overcome this hurdle seamlessly. Despite this minor hiccup, my overall experience with was nothing short of excellent. From the seamless purchasing process to the prompt delivery, every step was handled with utmost professionalism. The end result, a beautifully crafted article, truly exceeded my expectations. I am genuinely impressed with the quality of products and the level of service provided by This experience has undoubtedly instilled confidence in me, and without a doubt, I will be returning as a loyal customer. If you are looking for top-notch products and exceptional service, look no further than Trust me; you won't be disappointed.
S Sally Cannon
44 days ago

Exemplary Service and Speedy Delivery!

I cannot praise enough for their exceptional service and prompt delivery. Despite a minor hiccup where the package appeared to be held up at the Evri depot, their customer support team swiftly resolved the issue and ensured my order reached me on time. The efficiency and professionalism displayed by the team were truly commendable. I appreciate their dedication to customer satisfaction and would highly recommend their services to anyone seeking a reliable and efficient shopping experience. Thank you, ManoMano, for going above and beyond to make sure I received my order promptly.
J Jez Farrell
44 days ago

Exceptional Service Experience at

As a loyal customer, I cannot help but rave about the outstanding customer service I recently experienced at From the moment I reached out with an inquiry, they promptly replied with a solution that exceeded my expectations. Not only was my issue resolved swiftly, but the delivery of my product was equally efficient. I am truly impressed by their dedication to customer satisfaction and will undoubtedly continue to choose for all my future needs. Thank you for setting the bar high in customer service excellence!
S Stephen Cope
44 days ago

ManoMano’s Solar Panels Brighten Up My Days!

When I stumbled upon ManoMano's website, I was on a mission to find the perfect solar panels for my home. Not only did I find exactly what I was looking for, but I was pleasantly surprised by the competitive pricing they offered. The process from ordering to delivery was seamless, and I couldn't be happier with the quality of the product I received. ManoMano truly shines in providing top-notch customer service and a user-friendly shopping experience. Their attention to detail and commitment to customer satisfaction earned them a well-deserved five-star rating from me. Thank you, ManoMano, for brightening up my days with your exceptional solar panels!
A Ann Halford
45 days ago

Wow greatest lights ever

My assessment for I’m completely loving these led lights their brilliant daylight into each room I’m going to get extra for all rooms, greatest lights we have now ever had And repair and supply are tremendous quick we undoubtedly suggest
S Sally
45 days ago

A Sincere Testimonial: Standing Strong Despite Challenges

Reflecting on my experience with Mano Mano, I must admit that it has been a tumultuous journey. At the outset, I was assigned a 2-hour delivery slot which, unfortunately, spiraled into a series of missteps. The live tracking system indicated that the courier, XPD, had passed by my residence not once but twice without making the delivery. As the clock neared 9:30 PM, a decision was made to abort the delivery and return the package to the depot, leaving me bewildered and frustrated. Despite numerous attempts to reach out to Mano Mano, the silence was deafening. The lack of communication only added to my growing concerns. It became evident that customer care was not a priority in this instance, casting a shadow of doubt over the entire experience. Ultimately, I made the difficult choice to cancel my order and await a refund, a decision that was met with a heavy heart. Disappointment loomed large, overshadowing what could have been a seamless transaction. It is disheartening to realize that the customer's voice fell on deaf ears, with a sense of disregard prevailing throughout. As I navigate through this setback, I urge caution to those considering Mano Mano for their purchases. While challenges are inevitable, it is how a company rises to meet them that truly defines its dedication to its customers. In this instance, the expectations were not met, leaving a lingering sense of regret. I share this testimonial with the hope that it serves as a beacon of awareness for others, prompting a reflection on the importance of customer-centric practices in the realm of e-commerce.
G Gerry Puczynski.
46 days ago

Exceptional Service and Timely Assistance at!

Embarking on a bathroom renovation project can be overwhelming, yet my experience with ManoMano's online advisory service truly turned it around. While navigating through the queries and options on their website, I came across a remarkable advisor named Jade. Initially hesitant due to a previous negative review, I reached out to Jade for guidance, and to my delight, her assistance was beyond exceptional. Jade not only patiently listened to my requirements but also went above and beyond to curate a personalized list of items for my renovation project. Her expertise and efficiency were evident as she swiftly helped me maneuver through the vast array of options. However, what truly stood out was her unwavering dedication to ensuring my satisfaction. Despite encountering a technical glitch during our interaction, Jade's professionalism shone through as she promptly resolved the issue and seamlessly continued our discussion. Her commitment to providing stellar customer service was unparalleled, and I felt valued as a customer throughout the entire process. The seamless transition from confusion to clarity, thanks to Jade's invaluable assistance, made my shopping experience on not only enjoyable but also productive. Her friendly demeanor and extensive knowledge transformed what could have been a stressful ordeal into a rewarding journey of creating my dream bathroom. In conclusion, I would highly recommend ManoMano's online advisory service to anyone seeking expert guidance and a personalized touch. Jade's outstanding support and dedication have left a lasting impression on me, and I am grateful for the positive impact she has had on my renovation project. Thank you, ManoMano, for prioritizing customer satisfaction and setting a benchmark in online customer service. - Gerry P.
C c towers
47 days ago

Exemplary Customer Care: A Lifesaver in E-commerce

My recent experience with left me astounded by the exceptional level of customer service provided. Despite initial hiccups with a dispatched item, which was later found faulty and returned to the manufacturer, the assistance received throughout the process was exemplary. Prompt responses to my four emails, clear communication about the situation, and proactive updates on replacement options showcased a dedication to customer satisfaction that is truly commendable. In a world where good customer service is increasingly rare, proved to be a shining example of how to treat customers with care and respect. Thank you for turning what could have been a frustrating experience into a pleasant one!
S Samantha Bailey
47 days ago

Unbeatable Quality: A Rave Review of

Upon delving into the realm of home organization, I stumbled upon and was fortunate enough to purchase their fantastic shelving unit. This isn't my first encounter with their products; in fact, it's my second purchase from them, with the first being a remarkable 6-shelf unit. The ease of assembly paired with the robustness and aesthetic appeal of these units truly set them apart. The construction process was a breeze, thanks to the user-friendly instructions. Each piece fit snugly into place, showcasing the precision and quality that went into the design. The unit’s sturdiness is unmatched, providing a reliable storage solution for all my needs. Moreover, the sleek and modern look of the shelving unit has added a touch of elegance to the room, transforming it into a clutter-free oasis. I am thoroughly impressed with the outstanding quality of Manomano's products. The durability and visual appeal of their shelving units have truly exceeded my expectations. As someone who values both functionality and aesthetics, I can confidently say that has won me over as a loyal customer. Kudos to the team for delivering excellence in every aspect of their work.
M Michael Edwards
47 days ago

Unraveling a Disastrous Experience: A Genuine Account of Mano Mano

If you're seeking honesty about online shopping experiences, let me share mine with Mano Mano. Regrettably, my encounter with left me utterly disappointed. The customer service team misguided me on a product, prompting an erroneous purchase. Resolving this saga should have been straightforward – a simple returns label. However, Mano Mano's detachment as mere intermediaries complicated matters. Their disregard for UK Distance Selling Regulations only added to the misery. Countless futile email exchanges failed to yield solutions, driving me to compile an exhaustive 18-page dossier for PayPal's intervention. The sheer wasted time and energy in this debacle are truly disheartening. In all my consumer interactions, none have manifested such ineptitude. My cautionary tale? Beware the pitfalls of dealing with Mano Mano.

Introduction is an online marketplace that offers a wide range of products for home improvement, DIY projects, gardening, and more. With a focus on customer satisfaction, competitive prices, and a user-friendly website, ManoMano aims to provide a seamless shopping experience for its customers.

Pros and Cons

  • Pros:
    • Extensive product selection for various home improvement categories.
    • Competitive pricing and regular promotions and discounts.
    • Intuitive website design and user-friendly navigation.
    • Positive customer reviews and strong reputation in the industry.
    • Flexible payment options and secure checkout process.
    • Efficient and reliable shipping with reasonable costs.
  • Cons:
    • Occasional delays in customer service responses during peak periods.
    • Limited availability of certain specialty products.

User Experience provides a seamless and enjoyable shopping experience for its users. The website is well-organized, with easy navigation and clear categorization of products. The search function is effective, allowing customers to quickly find specific items. The product pages are informative, featuring detailed descriptions, specifications, and customer reviews. The overall layout is visually appealing and responsive, ensuring compatibility with various devices, including smartphones and tablets.

Pricing and Value for Money offers competitive prices for its products, making it a great choice for budget-conscious shoppers. Regular promotions and discounts provide additional value for money. The marketplace also allows customers to compare prices from different sellers, ensuring that they get the best deal possible. With a focus on quality products at affordable prices, ManoMano ensures that customers receive excellent value for their money.

Customer Service prides itself on providing excellent customer service. Their support team is responsive and knowledgeable, addressing customer inquiries and concerns promptly. While there may be occasional delays during peak periods, overall, customers report positive experiences with the support team. ManoMano also provides a comprehensive Help & Support section on their website, covering various topics and frequently asked questions, which adds convenience for customers seeking self-assistance.

Product Quality and Selection offers a wide range of products from reputable brands, ensuring high-quality standards. The marketplace has a rigorous vetting process, ensuring that only trusted and reliable sellers can list their products. Customers can rely on the descriptions and specifications provided on the product pages, along with the extensive customer reviews, to make informed purchasing decisions. The diverse selection of products caters to all home improvement needs, ranging from basic tools to complex equipment.

Website Usability

The website is designed with user-friendliness in mind. The intuitive layout and well-organized categories make it easy for customers to navigate and find the desired products. The search function is efficient, producing accurate results based on keywords and filters. The website loads quickly, ensuring a seamless browsing experience. The seamless integration of shopping cart, wishlist, and account management features enhances convenience for users. Overall, the website design prioritizes usability and enhances the overall shopping experience.

Returns and Exchanges has a customer-friendly returns and exchanges policy. If a customer is not satisfied with their purchase, they can initiate a return within a specified timeframe, usually 30 days. The process is streamlined, with clear instructions provided on the website. The marketplace also offers free return shipping for eligible items, further enhancing customer convenience. Refunds or exchanges are typically processed promptly, ensuring a hassle-free experience for customers.

Promotions and Discounts regularly offers promotions and discounts to its customers. These can include limited-time sales, seasonal offers, or special discounts. Customers can find these promotions featured prominently on the website's homepage or through dedicated promotional banners. The marketplace also provides an option to subscribe to their newsletter to receive updates on the latest deals and exclusive discounts. These promotions enhance the value for money and make shopping at ManoMano even more appealing.

Reputation has built a strong reputation in the home improvement and DIY industry. The marketplace is known for its excellent customer service, competitive prices, and high-quality products. It has garnered positive reviews from satisfied customers, further establishing trust and credibility. ManoMano maintains transparency by displaying customer reviews prominently on product pages, allowing potential buyers to make well-informed decisions. This reputation demonstrates the marketplace's commitment to providing a reliable and trustworthy shopping experience.

Payment Options offers a variety of payment options to suit customer preferences. Customers can securely complete their purchases using major credit and debit cards, such as Visa and Mastercard. In addition, ManoMano supports alternative payment methods, including PayPal and Klarna. These options provide flexibility and convenience, ensuring a smooth checkout process for customers. The marketplace prioritizes the security of customer information, employing robust encryption technologies to protect sensitive data.

Loyalty Programs currently does not offer a specific loyalty program. However, the marketplace compensates for this by regularly providing promotions and discounts for both new and returning customers. These discounts, combined with the competitive pricing and quality products, create a sense of loyalty and repeat business without the need for a formal loyalty program. Customers can also benefit from subscribing to the newsletter, receiving exclusive offers delivered directly to their inbox.

Customer Reviews

Customer reviews play a crucial role on as they offer insights into product quality and seller reliability. The marketplace displays customer reviews prominently on product pages, allowing potential buyers to evaluate the experiences of previous customers. ManoMano ensures the authenticity of reviews by verifying the purchase history of reviewers. This transparency helps build trust and credibility, guiding customers in their purchasing decisions.

Community Involvement actively engages with its community through various channels. The marketplace maintains a strong presence on social media platforms, where they share inspirational DIY projects, tips, and tricks. Through these channels, customers can interact with ManoMano and fellow DIY enthusiasts, exchanging ideas and seeking advice. ManoMano's community involvement fosters a sense of belonging and enhances the overall customer experience.

Shipping and Costs offers efficient and reliable shipping services for its customers. The marketplace collaborates with trusted delivery partners to ensure timely and secure deliveries. Shipping costs are calculated based on the size, weight, and destination of the items, with transparent pricing displayed during the checkout process. ManoMano strives to keep shipping costs reasonable and offers free shipping for eligible orders, which are often highlighted on the website. Customers can track their shipments to stay informed about the delivery status.

In conclusion, is a credible and customer-centric online marketplace offering a diverse range of high-quality products for home improvement, DIY projects, and gardening. With competitive pricing, exceptional customer service, and a user-friendly website, ManoMano ensures a seamless shopping experience for its customers. Their strong reputation, extensive product selection, and community involvement contribute to building trust and loyalty among shoppers. Whether you are a professional tradesperson or a DIY enthusiast, is a reliable choice that provides value for money and a satisfying shopping experience.