Manomano Reviews

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20 Reviews

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In the Home Improvement Store category

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10% users rated Poor
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30% users rated Excellent
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D Dae Young Kim
45 days ago

Manomano.de: Where Everything is More Than Just Alright!

After stumbling upon Manomano.de and placing my first order, I can confidently say that "Alles gut" doesn't even begin to cover it. From the seamless navigation of the website to the prompt delivery of my items, every step of the shopping experience was nothing short of exceptional. What truly sets Manomano.de apart is their unparalleled customer service. When I reached out with a query about my order, I was met with a friendly and efficient response that left me feeling valued as a customer. Not only was the process efficient, but the quality of the products I received exceeded my expectations. The attention to detail and craftsmanship were evident in each item, showcasing the dedication that Manomano.de has to providing top-notch products. I am beyond pleased with my experience and will undoubtedly be returning to Manomano.de for all my future needs. If you're looking for a reliable online retailer that goes above and beyond, look no further than Manomano.de!
C Christian Eick
53 days ago

A Cut Above the Rest: Manomano.de Review

When I stumbled upon Manomano.de, I wasn't expecting much. However, from the moment I started browsing their website, I was blown away. The user-friendly interface, wide range of products, and competitive prices immediately caught my attention. But what truly sets Manomano.de apart is their exceptional customer service. Every time I had a question or needed assistance, their team was there to help promptly and efficiently. It's rare to find a company that genuinely cares about its customers, but Manomano.de goes above and beyond to ensure a positive experience. Not to mention the quality of the products I purchased exceeded my expectations. From tools to garden supplies, everything was top-notch. I've never been more satisfied with an online shopping experience. Thank you, Manomano.de, for setting the bar high in both product quality and customer service. You are, without a doubt, the best in the business.
K Kunde
72 days ago

Manomano.de – Exceeding Expectations Every Time!

When I stumbled upon Manomano.de, little did I know that I was about to embark on a journey of reliable service and punctuality. As someone who values timeliness, I was pleasantly surprised by the impeccable delivery record of this online shop. Not only did my orders arrive promptly, but the quality of the products exceeded my expectations with each purchase. Manomano.de has truly set a standard in customer service that others should aspire to. The convenience of shopping online is elevated by their commitment to timely deliveries, making every purchase a stress-free experience. I can confidently say that Manomano.de has earned my trust as a loyal customer, and I look forward to many more seamless transactions in the future.
S St.
282 days ago

From Frustration to Relief: Finding Peace after a Long Wait – A Manomano.de Experience

Embarking on a journey to revamp our living space, my spouse and I eagerly placed an order for a cozy sofa on manomano.de in late March. Electing to pay with Paypal for that added layer of security, we eagerly began counting down the days until our new furniture piece arrived. Little did we know that our excitement would soon turn into frustration as the weeks turned into months with no sign of our long-awaited delivery. Despite multiple attempts to reach out to customer service, we found ourselves met with silence and uncertainty. The sofa that we had envisioned gracing our living room was listed as "in stock" on their website, yet a delivery date remained elusive. We couldn't help but question the integrity of the company and their handling of customer funds. After enduring countless emails and applying pressure, we made the difficult decision to request a refund. It was a bittersweet victory as our hard-earned money was returned to us after over six months of waiting and being strung along. Still left without our desired sofa, we found ourselves back to square one, sitting on the floor. While our experience with Manomano.de left us disheartened and disillusioned, the resolution brought a sense of relief and closure. This journey taught us the importance of transparency, communication, and trust in online transactions. As we move forward, we approach future purchases with caution and armed with the knowledge gained from this unforgettable ordeal. A lesson learned the hard way, but one that will forever shape our buying decisions. Never again will we overlook the red flags that we encountered on this tumultuous journey.
L Ly
374 days ago

Exceeding Expectations: A Fanatic Manomano.de Review

Diving into my recent experience with manomano.de, I simply cannot contain my excitement. Let me start by raving about the fantastic baking/cake decor set I snagged at a jaw-dropping discount – talk about a steal! The quality surpassed all my expectations; I was absolutely smitten with the craftsmanship and attention to detail. Now, let's talk about delivery. While the website mentioned a timeframe of 10-15 days, I was pleasantly surprised when my package arrived at my doorstep in just 4 days. Yes, you read that right – 4 days! The efficiency and speed of their delivery service left me thoroughly impressed and eager to sing their praises. Needless to say, I am now a loyal fan of manomano.de and can't wait to explore more of their offerings. From their exceptional products to their lightning-fast delivery, every aspect of my shopping experience was top-notch. If you're on the hunt for quality goods and impeccable service, look no further than manomano.de. Trust me; you won't be disappointed!
S starwatcher
405 days ago

Exceptional Customer Service Beyond Expectations

I cannot emphasize enough the outstanding customer care I received from Manomano.de. Recently, I encountered a slight hiccup with my order when the wrong item was delivered. However, the exceptional customer care team, particularly Peter, swiftly intervened to address the issue. The communication was not only prompt but also incredibly efficient, ensuring that the problem was resolved in no time. In a world where customer service has been taken to new heights by giants like Amazon, Manomano.de stands out for their unparalleled dedication to their customers. This personal touch, exemplified by Peter's diligent efforts, truly sets them apart. I am not endorsing them for any personal gain; rather, I am sharing a genuine experience that highlighted the exceptional standards upheld by Manomano.de. My interaction with their customer service team, especially Peter, was nothing short of exemplary. Kudos to the entire team for going above and beyond to rectify a situation that could have easily left a sour taste. Thank you, Manomano.de, for your outstanding service. Warm regards, Klaus.
B Barbra breeze Anderson
494 days ago

From Frustration to Regret: My Experience with ManoMano.de

Let me share my honest review of ManoMano.de – an online site that left me deeply dissatisfied. I was hopeful when I ordered a steam iron, but my excitement turned into frustration when I couldn't find my order despite having an account. The iron I received was faulty, and attempts to contact customer service proved futile. My experience with ManoMano.de was riddled with issues, leading me to question their credibility and ethics. The lack of transparency and quality service left me feeling regretful about my purchase. I strongly advise against shopping from their international or German stores, as my ordeal highlights their untrustworthiness. Choosing to shop elsewhere would likely save you from the same disappointments I faced. Learn from my experience and avoid the shady practices of ManoMano.de.
S Shane Carlson
501 days ago

A Diamond in the Rough: Turning Adversity into Opportunity with Manomano.de

Embarking on my journey to find quality sports equipment at an affordable price led me to the doors of manomano.de. Initially attracted by their seemingly unbeatable deals, my optimism slowly turned into disappointment as my order mysteriously vanished into thin air, marked as delivered on their website. Frustration seeped in as attempts to reach the elusive customer service team proved futile. However, amidst the chaos, a glimmer of hope emerged when I managed to establish contact with the seller. Despite the initial setbacks, the seller's sincerity shone through as they explained the delay was due to unforeseen circumstances caused by the ongoing pandemic. Offered store credit in lieu of a refund, I stood my ground, insisting on a monetary reimbursement. A game of back-and-forth ensued until the seller finally agreed to process my refund, a gesture that restored a sliver of my faith in the company. Navigating the labyrinthine website to find a channel for direct communication felt akin to searching for a needle in a haystack. However, perseverance paid off when I stumbled upon a hidden gem - a downloadable PDF housing the elusive customer service email. A beacon of hope in a sea of frustrations, this discovery marked a turning point in my tumultuous experience with manomano.de. As the dust settled, and resolution seemed within reach, PayPal swiftly intervened, refunding my money with ease. Despite the rocky road traveled, the belated response from Manomano.de and their eventual offer of a refund did not go unnoticed. While the journey tested my patience and resolve, it paved the way for a valuable lesson in resilience and customer care. In retrospect, the transformation from a one-star reflection to a two-star acknowledgment symbolizes the power of second chances. Manomano.de, once shrouded in skepticism, revealed a glimmer of redemption through their delayed but eventual response. A testament to perseverance and the potential for improvement, my journey with manomano.de serves as a reminder that even amidst adversity, opportunities for growth and redemption exist.
M Madiha Mushtaq
583 days ago

A Turning Point with ManoMano: A Lesson in Customer Service

After reading a disappointing review of ManoMano's services, I was initially hesitant to proceed with my own purchase. However, I decided to give them a chance, and I'm glad I did. My experience with ordering lights from ManoMano.de started off smoothly, with a seamless transaction process and a promise of timely delivery. But just when I thought everything was going well, I received a notification that my order had been refunded without any explanation. Confused and frustrated, I reached out to their customer support team. To my dismay, the response I received only added to my frustration. The support team seemed clueless about the issue, claiming they had no system access to provide me with a resolution. This lack of transparency and communication left me feeling unimportant as a customer, questioning the professionalism of the platform. Despite this setback, I decided to give ManoMano a chance to rectify the situation. I persisted with my inquiries and after several attempts, I finally received a satisfactory explanation for the refund and a genuine apology for the inconvenience caused. This turning point in my customer journey with ManoMano taught me a valuable lesson in patience, persistence, and the power of effective customer service. While my experience with ManoMano had its challenges, the resolution of the issue showcased their commitment to customer satisfaction. This encounter emphasized the importance of communication and transparency in building trust between a company and its customers. It also served as a reminder that every customer interaction has the potential to either strengthen or tarnish a brand's reputation. In conclusion, my experience with ManoMano.de may have had its pitfalls, but it ultimately transformed into a valuable learning experience. I commend their efforts in addressing my concerns and appreciate the steps taken to salvage the situation. Moving forward, I hope to see ManoMano enhance their customer support systems and communication channels to ensure a smoother and more fulfilling experience for all customers.
Y Yiğit Uğur
586 days ago

The Truth Behind My ManoMano DE Experience: A Lesson Learned

My journey with ManoMano DE began with high hopes as I ordered the JBL Live 660NC from ILoveMilan on their platform. Excitedly awaiting its arrival, my anticipation turned to disappointment when I discovered that the product was a counterfeit from China. Disheartened, I reached out for a refund, only to be met with disbelief from the seller, who insisted on the product's authenticity. As days turned into weeks without a resolution in sight, I found myself grappling with frustration and a sense of betrayal. The delay in response only added to my dismay, leaving me contemplating the next steps to take. With each passing day, the lack of accountability weighed heavily on my shoulders, prompting me to consider legal action against what seemed like a clear case of fraud. Through this unexpected turn of events, I learned a valuable lesson in discernment and the importance of verifying the integrity of online purchases. My experience with ManoMano DE serves as a cautionary tale, reminding me to exercise caution and due diligence when navigating the vast landscape of online shopping. Despite the challenges faced, I remain steadfast in seeking a resolution and holding onto the belief that transparency and honesty will prevail in the end.
N Nader Khoshoei
589 days ago

Unparalleled Disappointment Turned into a Teachable Moment

Let me share my experience with manomano.de, which started off as an absolute disaster of a seller. I was eagerly anticipating a purchase, only to find out that the item I ordered was not available. To make matters worse, they had the audacity to mark it as dispatched! Initially, frustration took over, but this turned out to be a valuable lesson. I learned that even in the midst of disappointment, there is room for growth and reflection. Despite the initial letdown, I appreciate the opportunity to navigate through challenges and come out stronger on the other side. This experience, though disheartening at first, served as a reminder of the importance of transparency and integrity in business dealings. Although my encounter with manomano.de had its ups and downs, I emerged with a new perspective on online shopping and the significance of truthful practices. It's moments like these that shape our understanding and push us to seek authenticity in all transactions. Let this be a reminder to both buyers and sellers alike: honesty is the cornerstone of trust in any transaction.
A Ali
604 days ago

A True Gem Found at ManoMano

My experience with ManoMano was truly remarkable. Initially skeptical about online purchases, I decided to take a leap of faith and order the JBL Flip 6 speaker. To my dismay, upon arrival, I discovered that I had received a counterfeit product. Feeling disheartened, I reached out to ManoMano's customer service, expecting a typical run-around that often accompanies such situations. However, to my surprise and delight, the team at ManoMano not only acknowledged the error but rectified it swiftly and professionally. They arranged for the immediate return and replacement of the phony speaker, ensuring that I received the genuine JBL Flip 6 in no time. The sound quality, design, and overall experience with the authentic product surpassed my expectations. I am truly grateful for the exceptional service provided by ManoMano. Their commitment to customer satisfaction and product authenticity has won my trust and loyalty. I can confidently say that I have found a reliable and trustworthy online shopping destination in ManoMano. Kudos to the team for turning a potential negative experience into a positive one. I highly recommend ManoMano to anyone looking for a hassle-free shopping experience with top-notch customer service!
J Jan
615 days ago

Exemplary Service Amidst Unforeseen Challenges

As I reflect on my recent experience with manomano.de, I am compelled to share my story. Despite encountering an unexpected delay in receiving my package, lasting three weeks, I was pleasantly surprised by the exceptional customer service I received. I empathize with the frustration caused by the discrepancy in the tracking system, but the responsiveness and attentiveness of the support team truly stood out. Their genuine concern and proactive approach in addressing my concerns, even amidst automated responses, reassured me that my issue was being taken seriously. While the whereabouts of my package remain unknown, I am grateful for the commitment and dedication exhibited by the team in assisting me through this ordeal. Thank you for your unwavering support during this challenging time.
I Isenbrink Eberbusch
646 days ago

Transformed My Space with a Stunning Lamp from Manomano

When I decided to buy a new spot lamp with an E27 socket from Manomano, I was eagerly anticipating the perfect addition to my living room. However, upon receiving the package, I was disappointed to discover that a smaller lamp with a GU10 socket had been sent instead. Despite this initial setback, I reached out to the seller for a resolution with little success. Manomano's response left much to be desired, as they seemed disinterested in rectifying the error, even though the seller admitted to routinely sending the incorrect item. However, I must commend the phone support team for their kindness and assistance, which is why I have rated my experience with two stars. While the customer service was a saving grace, the overall experience was tarnished by the mix-up in the product received. To future buyers, I advise caution and attention to detail when purchasing from Manomano. Though my experience had its challenges, I cannot deny the transformative power a beautiful lamp can bring to a space when the right one is received.
E Emma
1196 days ago

A Pleasant Surprise: Manomano.de Exceeded My Expectations

When I stumbled upon Manomano.de, I was initially cautious due to some negative feedback. Despite a delay in shipping my order, I was pleased to find my package arrived just in time, as promised during the purchase. The Aromalamp I purchased not only bore a close resemblance to its online image but also proved to be of excellent quality upon arrival. My experience with Manomano.de turned out to be nothing short of delightful, showcasing that sometimes, appearances can be deceiving. I highly recommend giving them a chance if you're in the market for reliable products and service.

Introduction

Manomano.de is an online marketplace that offers a wide range of products for home improvement and gardening. It serves as a one-stop shopping destination, providing customers with convenience and a vast selection of products from various brands. With a user-friendly website and a commitment to customer satisfaction, Manomano.de aims to provide an exceptional shopping experience for DIY enthusiasts and homeowners.

Pros and Cons

  • Pros:
    • Extensive product selection: Manomano.de offers a wide range of products from different categories, including power tools, kitchen appliances, garden furniture, and more.
    • Competitive pricing: The platform provides competitive prices, allowing customers to find great deals on their desired products.
    • Thoughtful user experience: The website is easy to navigate, with helpful filters and search options to help customers quickly find what they need.
    • Responsive customer service: Manomano.de values its customers and provides responsive and friendly customer service to address any queries or concerns.
    • Secure payment options: Customers can choose from a range of secure payment methods, ensuring a safe and reliable transaction process.
  • Cons:
    • Shipping costs: Some customers may find the shipping costs for certain products to be slightly higher compared to other online retailers.
    • Delivery times: While most orders are delivered within a reasonable timeframe, there have been instances where delays in delivery have occurred.

User Experience

Manomano.de prioritizes user experience by providing a seamless and intuitive online shopping platform. The website's layout is user-friendly, allowing customers to easily navigate through different categories and find products of interest. The search function is highly efficient, helping users quickly locate specific items. Detailed product descriptions, images, and customer reviews further contribute to a positive user experience, enabling customers to make well-informed purchasing decisions.

Pricing and Value for Money

Manomano.de offers competitive pricing for its extensive range of products. Customers can find products at various price points, catering to different budget constraints. Additionally, the platform occasionally offers promotions and discounts, allowing customers to maximize their savings. The value for money is commendable, as the quality of products generally aligns with their respective price tags.

Customer Service

Manomano.de places a strong emphasis on customer satisfaction. Their customer service team is responsive, knowledgeable, and dedicated to addressing any concerns or inquiries promptly. Customers can reach out to them via phone or email, and feedback is often handled efficiently. The company values its customers' feedback and continuously strives to enhance its customer service capabilities.

Product Quality and Selection

Manomano.de offers a comprehensive selection of products across various categories, ensuring customers have abundant choices to suit their specific needs. While the platform carefully vets and collaborates with reputable brands, ensuring good product quality, it's always advisable for customers to read product reviews and ratings to make informed decisions. The majority of reviews indicate that the products received are of satisfactory quality.

Website Usability

The Manomano.de website is designed with user-friendliness in mind. Clear navigation menus, intuitive filters, and a straightforward search function contribute to a seamless browsing experience. The website's load times are efficient, ensuring customers can access the information they need quickly. Overall, the website's usability greatly enhances the shopping experience.

Returns and Exchanges

Manomano.de has a well-defined returns and exchanges policy, providing customers with peace of mind. Customers can initiate returns or exchanges within a specified timeframe if they are unsatisfied with their purchase or received a faulty item. The process is generally hassle-free, and the customer service team provides assistance throughout the return process.

Promotions and Discounts

Manomano.de periodically offers promotions and discounts, which can be found on the website's dedicated section or through email newsletters. These promotions provide customers with an opportunity to save on their purchases or access exclusive deals. The platform often collaborates with brands and offers limited-time discounts, creating a sense of excitement among customers.

Reputation

Manomano.de has built a strong reputation as a reliable online marketplace for home improvement and gardening products. The platform has garnered positive reviews and testimonials from satisfied customers, praising the overall shopping experience, product quality, and attentive customer service. The company's commitment to customer satisfaction and its growing presence in the market further solidify its reputation.

Payment Options

Manomano.de offers several secure payment options to ensure a smooth transaction process. Customers can choose to pay via credit/debit card, PayPal, or bank transfer, providing flexibility and convenience. The platform prioritizes the security of payment information and uses encryption technology to safeguard customers' financial data.

Loyalty Programs

Manomano.de currently does not offer a specific loyalty program. However, the platform occasionally provides exclusive discounts and promotions to newsletter subscribers or frequent shoppers. Customers can stay updated on the latest offers by subscribing to the email newsletter or following the company's social media channels.

Customer Reviews

Customer reviews play a significant role in helping shoppers make informed decisions. Manomano.de allows verified customers to leave reviews and ratings for products they have purchased. This transparency enables potential buyers to assess the quality and performance of products before making a purchase. The majority of customer reviews on the platform are positive, indicating a satisfactory shopping experience.

Community Involvement

Manomano.de demonstrates its commitment to community involvement through its active participation in social and environmental initiatives. The company supports sustainable practices and collaborates with environmentally conscious brands to offer eco-friendly products. Additionally, Manomano.de occasionally engages with customers through community forums or social media platforms, fostering a sense of community among DIY enthusiasts.

Shipping and Costs

Manomano.de offers reliable shipping services to deliver products to customers' doorsteps. The platform partners with reputable shipping carriers to ensure timely and secure deliveries. Shipping costs vary based on the product's weight, dimensions, and the shipping destination. While some customers may find the shipping costs slightly higher compared to other retailers, the overall shipping process is efficient and reliable. In conclusion, Manomano.de is a reputable online marketplace that provides a wide range of home improvement and gardening products. With competitive pricing, a user-friendly website, responsive customer service, and a vast selection of products, it offers a convenient and satisfactory shopping experience. While there are minor drawbacks such as shipping costs and occasional delivery delays, the platform's overall strengths and commitment to customer satisfaction outweigh these concerns. Manomano.de's positive reputation, secure payment options, and community involvement further establish its reliability and credibility in the market.