Marabraz Reviews

Voted Poor (2/5)

45 Votes

45 Reviews

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In the Big Sales category

Pie-Chart Analysis

9% users rated Terrible
40% users rated Poor
27% users rated Average
16% users rated Very Good
9% users rated Excellent
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Introduction is one of the largest e-commerce websites in Brazil that offers a wide variety of furniture products. The online store has been in business for over 25 years and has 136 physical stores across the country. is known for its affordable prices and high-quality products.

Pros and Cons

  • Wide variety of furniture products
  • Affordable prices
  • High-quality products
  • Shipping costs could be high depending on your location
  • No loyalty program or rewards program offered

User Experience

The website is user-friendly and easy to navigate. It is equipped with a search bar that makes it easy for customers to find what they are looking for. The product pages are detailed and include multiple images, product descriptions, and customer reviews.

Pricing and Value for Money is known for its affordable prices that make it accessible for everyone to buy furniture for their homes. The website offers frequent promotions and discounts that further make the products more affordable.


Alternatives to include Livra, Etna, and Madeira Madeira.

Customer Service has excellent customer service with a dedicated team that can easily be reached via email, phone, or chat support. They also have an extensive FAQ section that addresses common customer concerns.

Product Quality and Selection offers a wide range of furniture products, including sofas, dining tables, bedroom sets, and more. The products are sourced from trusted manufacturers, ensuring high quality and durability.

Website Usability

The website is optimized for easy navigation and fast-loading times. It has a clean design that is easy on the eyes, and the checkout process is simple and straightforward.

Returns and Exchanges has a 7-day return policy on all products, subject to terms and conditions. In case of any issues, customers can reach out to the customer service team and initiate a return or exchange process.

Promotions and Discounts offers frequent promotions and discounts, which can be found on the website or through their social media channels. Customers can also sign up for their newsletter to receive updates on new promotions and discounts.

Reputation has a great reputation amongst customers and is known for its high-quality products and affordable prices. The online store has won several awards in the home decor category, further cementing its reputation as a trustworthy brand.

Payment Options offers multiple payment options, including credit cards, debit cards, and bank transfers, making it easy for customers to pay for their orders.

Loyalty Programs does not have a loyalty or rewards program at the moment, but they do offer frequent promotions and discounts that provide value to their customers.

Customer Reviews has excellent customer reviews, with customers praising the website for its affordable prices, high-quality products, and excellent customer service.

Community Involvement has a social responsibility program that supports various causes, including environmental sustainability and social inclusion.

Shipping and Costs

Shipping costs vary depending on the location of the customer and the size of the product. offers shipping to all states in Brazil and keeps customers updated on the status of their orders with regular email and SMS updates.