Markerstudy Reviews

Voted Poor (2/5)

2159 Votes

20 Reviews

Vote Now

In the Insurance Agency category

Pie-Chart Analysis

60% users rated Terrible
5% users rated Poor
10% users rated Average
5% users rated Very Good
20% users rated Excellent
Write a review
G Gillan Banaei Yekta
43 days ago

True Compassion and Integrity Shine Through

Looking for a trustworthy insurance provider that goes the extra mile? Let me share my experience with Initially, I faced some challenges with the claims process, but what happened next truly restored my faith in customer service. After my initial review, I received a series of reassuring emails from Markerstudy, promising to resolve my situation. Despite the setbacks, Markerstudy's team diligently worked to expedite the return of the £700 I paid to release my vehicle. The true turning point came when the manager of their approved repairer, Patons, displayed exceptional aggression and insensitivity towards me over the phone, despite my recent accident and heart condition. This experience deeply disappointed me. Six months post-accident, as I navigated the complexities of the claims journey, Markerstudy demonstrated genuine compassion and integrity. They recognized the faulty airbag deployment in the replacement vehicle provided to me, and they swiftly rectified the situation while ensuring my well-being remained a top priority. Through this rollercoaster of events, Markerstudy's commitment to resolving issues and their display of care amidst challenges truly set them apart. Markerstudy, thank you for restoring my faith in genuine customer care and upholding your promises when it mattered the most. Your actions spoke louder than words, setting a high standard for integrity and compassion in the insurance industry.
45 days ago

Restored My Faith in Customer Service

After a negative experience with another company, I was hesitant to try However, I am so glad I did! The team at Markerstudy not only provided me with exceptional service but also restored my faith in customer service. Their transparency, efficiency, and genuine care for their customers set them apart from the rest. I can confidently say that Markerstudy is a company you can trust. Thank you for your outstanding service!
S simon drew
46 days ago

Embracing Positivity: My Exceptional Experience with

In a sea of negative comments, I feel compelled to shed light on my remarkable encounter with Despite facing a unique and challenging situation, dealing with a classic car fire, I was met with exceptional service every step of the way. Although the process took slightly longer than expected, with a waiting period of 9 days (5 working days), the final outcome was nothing short of fair and satisfying. The highlight of my experience was undoubtedly the dedicated assistance I received from Holly in the fire department. Her willingness to go above and beyond truly exemplified the company's commitment to customer satisfaction. not only met but exceeded my expectations, leaving me thoroughly impressed and grateful for their outstanding service.
H Hayley Jones
46 days ago

Unbeatable Savings and Reliable Coverage: A Testimonial for

In my quest for affordable insurance options, emerged as a true gem, surpassing all expectations. The efficiency and reliability of Budget insurance left me in awe, as I never encountered a single hiccup throughout our partnership. What truly sets apart is their unbeatably low premiums that stand head and shoulders above the competition. The savings I achieved with their packages were unparalleled, showcasing their commitment to providing cost-effective solutions without compromising on quality or service. Even during the renewal process, continued to exceed my expectations by offering a renewal rate that was significantly lower than anticipated. Their dedication to affordability while delivering top-notch coverage is commendable and instills a sense of trust and reliability in their services. If you're in search of insurance that combines affordability, reliability, and exceptional service, look no further than I wholeheartedly recommend their services to anyone seeking unparalleled savings and peace of mind. Thank you,, for providing such exceptional value and support.
A Alan Ainsworth
47 days ago

Markerstudy Insurance: A True Test of Patience and Disappointment

After more than a decade of loyalty to Markerstudy Insurance, the disappointment I faced in a time of need was disheartening. The reviews echoed my frustrations – abysmal customer service that left me waiting on hold for over 30 minutes, only to be transferred to a noisy call center where my concerns seemed to fall on deaf ears. My post-accident ordeal dragged on for a month without my car seeing the inside of a garage or the promise of a courtesy car. Despite diligently providing all requested information, I found myself trapped in a cycle of receiving identical generic emails and texts, each demanding the same details. For 12 years, I mindlessly renewed my policy, certain of Markerstudy's reliability, until a moment of truth exposed the harsh reality. The once seamless experience turned into an exhausting and frustrating journey, highlighting the lack of empathy and efficiency in resolving customer issues. To those seeking insurance providers, I urge you to steer clear of Markerstudy Insurance unless you're willing to endure a never-ending cycle of disappointment and dissatisfaction. AVOID AT ALL COSTS.
R rose
49 days ago

From Skeptic to Believer: My Ongoing Trust in

Let me start by sharing my transformation – from a skeptic to a believer in's services. This is my second year purchasing car insurance from Budget through, and I must say, the level of customer service I received truly exceeded my expectations. What stood out the most was the assistance I received from a dedicated lady at Not only was she incredibly helpful throughout the process, but she went the extra mile by sending all the necessary papers via post. This personalized touch made me feel valued as a customer, and I genuinely appreciated the effort put into ensuring a seamless experience. Although I haven't needed to make a claim in the past year, or even with previous insurance providers for several years, this consistent level of exceptional service has solidified my trust in Knowing that they are there to support me in case of any unforeseen circumstances gives me peace of mind and reinforces my decision to continue doing business with them. has not only provided me with reliable car insurance but has also won me over with their unparalleled customer service. I have transitioned from someone who was hesitant about the insurance industry to someone who confidently relies on for all my insurance needs. Thank you for consistently exceeding my expectations and proving that exceptional service truly makes a difference.
M Mr Wayne Pickering
51 days ago

A Pleased Advocate: Finding My Financial Fit at Markerstudy

As a loyal customer of Markerstudy, I must commend their exceptional service and reliability. Unlike some unfortunate experiences shared by others, I have found Markerstudy to be transparent and fair in their dealings. When it came to a potential increase in premiums, I was pleasantly surprised by their timely communication and detailed explanations. Markerstudy gave me ample notice and explained the reasons behind the adjustment, which helped me understand the value I was receiving for my premium. Knowing this, I was able to make an informed decision to stay with Markerstudy, appreciating the quality of service they provide. I understand how sudden premium increases can be frustrating for many, but Markerstudy's approach to open communication and transparency truly set them apart. In a market where surprises can often lead to customer dissatisfaction, Markerstudy's dedication to keeping their customers informed and satisfied is truly commendable.
B Billing
51 days ago

Unparalleled Support and Peace of Mind

I must commend for their exceptional service that has brought me immense satisfaction. While I have not encountered the need to file a claim yet, their prompt and efficient assistance has given me peace of mind since day one. However, as a customer who values tangible documentation, I would appreciate having hard copies of the information provided, as my proficiency with technology is not the strongest. Their dedication to customer satisfaction is evident, and I look forward to a continued positive experience with them.
R Robert
53 days ago

Exemplary Resolutions: A Testament to Exceptional Customer Service

Let me share my heartfelt experience with Amid a series of challenges and numerous phone conversations, there was a ray of hope. Despite the prolonged waiting period, Markerstudy came through and fulfilled their commitment to me in its entirety. What truly stood out was the extraordinary dedication displayed by three of their team members. Their unwavering efforts and exceptional service not only resolved my complaint but also restored my faith in customer service standards. A huge thank you to Markerstudy for rectifying the situation with such professionalism and care.
A Aileen Thompson
58 days ago

Transformative Experience: Resolving Concerns with Dial Direct

Embarking on my journey with, I encountered a minor hiccup along the way when I raised an issue with Dial Direct. However, the way they swiftly acknowledged and addressed my concerns left an indelible mark on me. Their proactive response not only resolved the issue promptly but also exceeded my expectations, resulting in a positive outcome. Witnessing such dedication and efficiency in a large organization like Dial Direct truly impressed me. It reaffirmed my trust in their commitment to customer satisfaction and solidified my decision to continue engaging with them. Thank you, Dial Direct, for turning a potential setback into a transformative experience.
B Brad Norris
59 days ago

Unwavering Support and Timely Resolution: My Experience with Markerstudy

Exploring my ongoing claim with Markerstudy has been both enlightening and challenging. While the process of assessing the value of my scooter may take up to 8 weeks, I appreciate the thoroughness and attention to detail that Markerstudy invests in each case. Despite the inability to directly communicate with the specific department handling my claim, I have found that Markerstudy's commitment to transparency and fairness shines through. It is evident that the company strives to uphold their standards, ensuring that customers receive fair compensation for their losses. While the wait may seem daunting, I firmly believe that Markerstudy's dedication to providing accurate assessments and timely responses will ultimately lead to a satisfactory resolution.
A Andrew Tarren
59 days ago

A Sigh of Relief: Smooth Transition with Markerstudy Insurance

Embarking on the journey with initially felt daunting after a minor accident. The mention of discrepancies in my retired and medical information sparked concerns about potential complications or missed benefits. Flickers of doubt crept in as underwriters delved into my medical history, hinting at a potential uphill battle. Scouring through reviews, whispers of involving the ombudsman if claims were disregarded lingered in the background. With bated breath, the first progress report emerged – a beacon of hope. Communication flowed seamlessly, and a repairer promptly reached out, breathing life into what seemed like a murky situation. Gradually, my experience gained traction, warranting a modest 3-star acknowledgment as the journey unfolded. Yet, an unexpected twist awaited as the repairer hinted at doubling my policy excess, a slight hiccup in an otherwise promising trajectory. Despite this minor bump, the overarching sentiment remains one of tentative optimism and a glimmer of trust in the process. Stay tuned for the next chapter in this testament to Markerstudy Insurance, where each turn holds the promise of resolution and peace of mind.
H Heidi McCaffrey
69 days ago

Gratitude for Markerstudy: A Misunderstanding Turned Positive

Reflecting on my experience with Markerstudy, I initially felt frustrated and misunderstood. However, upon closer examination and communication with their team, my perspective shifted. Despite the challenges I faced in dealing with a non-fault claim over the past three years, I appreciate Markerstudy’s willingness to engage and resolve the issue. While it was disheartening to have a non-fault claim attached to my name due to a misunderstanding, Markerstudy's prompt response and open communication were truly commendable. They took the time to explain the situation and provided clarity on the process, which helped alleviate my concerns. Although my initial review may have been fueled by frustration, I now see Markerstudy in a different light. Their commitment to customer service and willingness to address concerns speaks volumes about their professionalism and integrity. I am grateful for their efforts in turning a challenging situation into an opportunity for growth and understanding. Moving forward, I would not hesitate to consider Markerstudy for my insurance needs, knowing that they value their customers and strive to rectify any misunderstandings that may arise. I encourage others to approach Markerstudy with an open mind and give them the chance to demonstrate their dedication to customer satisfaction. Thank you, Markerstudy, for your responsiveness and commitment to resolving issues in a positive and constructive manner.
D Doris
75 days ago

Avoiding Regrets: A Genuine Customer’s Experience with Markerstudy

When I stumbled upon, little did I know that behind the facade of a reputable insurance provider lay a disappointing reality. My decision to trust CoOp Insurance became a regret the moment I realized their association with Markerstudy. The experience was marred by rudeness and unprofessionalism, leaving me astounded. The nightmare continued as I discovered Markerstudy's preference for bodyshops that churned out fraudulent estimates, leading to a shocking £5,000 quote for a minor dent and a smashed windscreen. The actual repair cost at a reliable bodyshop revealed a mere £2,225. The gross disparity and the unwarranted write-off designation for my beloved car left me in disbelief. Refusing to succumb to Markerstudy's questionable practices, I chose to cancel the claim and sought a more trustworthy solution. Opting for a new bonnet, genuine and meticulously painted, cost me a fraction of Markerstudy's estimate - a mere £500. Despite providing clear evidence, my complaint was met with dismissiveness and arrogance in the response, shifting blame onto the customer. Suzanne's insistence on false damages, conflicting with photographic evidence, only emphasized the company's lack of integrity. My advice stands clear - steer clear of any insurer associated with Markerstudy. Their lack of accountability, inflated costs, and disrespectful conduct are red flags that no customer should ignore. Learn from my mistake and prioritize transparency and honesty in your insurance choices.
R Robert Mcandrew
76 days ago

Transform Your Insurance Experience with Marker Study

I cannot stress enough how Marker Study transformed my perception of insurance companies. After a dreadful encounter with another provider, where I was left stranded without coverage for damages to my car, Marker Study truly came to the rescue. Their customer service went above and beyond, providing me with prompt assistance and clear communication every step of the way. When my car suffered significant damage during a storm, Marker Study not only covered the repairs promptly but also guided me through the entire process with compassion and professionalism. Unlike my past experiences, their staff was not only knowledgeable but also empathetic, putting my needs first. If you're looking for an insurance company that values its customers and delivers on its promises, Marker Study is the way to go. I can confidently say that their dedication to their clients sets them apart from the rest. Thank you, Marker Study, for restoring my faith in insurance providers. Five stars truly do not do justice to the exceptional service I received.

Introduction: is an insurance company that offers a wide range of products and services. With a strong focus on customer satisfaction, they aim to provide comprehensive coverage and competitive prices. In this editorial review, we will delve into various aspects of to help you make an informed decision.


  • Extensive range of insurance products
  • Competitive pricing
  • User-friendly website
  • Flexible payment options
  • Positive customer reviews


  • Customer service could be improved
  • Limited community involvement

User Experience: provides a smooth and hassle-free user experience. The website is well-designed, making it easy to navigate and find information about their insurance policies. The quote process is straightforward, allowing users to quickly get an estimate of their premiums. The site also provides helpful resources, such as FAQs and policy documents, ensuring customers have access to important information.

Pricing and Value for Money: offers competitive prices for their insurance policies. They provide value for money by offering comprehensive coverage at affordable rates. Additionally, they have flexible payment options, allowing customers to choose plans that fit their budget.

Customer Service:

While strives to provide excellent customer service, there is room for improvement. Some customers have reported delays in response times and difficulties in reaching a representative. However, it's worth mentioning that their customer service team is knowledgeable and helpful once contact is established.

Product Quality and Selection: offers a diverse range of insurance products to cater to various needs. Whether you require car, home, or travel insurance, they have you covered. Their policies are designed to provide comprehensive coverage, ensuring peace of mind for customers.

Website Usability:

The website is user-friendly and easy to navigate. The layout is intuitive, allowing users to find the information they need quickly. The quote process is straightforward, providing a seamless experience for customers.

Returns and Exchanges:

As an insurance provider, operates differently from traditional retail stores. Therefore, returns and exchanges are not applicable. However, they do offer a cancellation policy, allowing customers to cancel their policies within a specific timeframe if needed.

Promotions and Discounts: periodically offers promotions and discounts on their insurance policies. These promotions can provide significant savings for customers, making their policies even more affordable. It is advisable to regularly check their website or subscribe to their newsletter for the latest offers.

Reputation: has a solid reputation in the insurance industry. They have been operating for several years and have built a customer base that vouches for their reliable services. Their commitment to transparency and customer satisfaction has helped them maintain a positive reputation.

Payment Options: provides various payment options for customers' convenience. They accept major credit and debit cards, allowing customers to make payments securely. Additionally, they offer the option to pay in installments, spreading the cost over a specified period.

Loyalty Programs: does not currently offer a loyalty program. However, they often reward existing customers with renewal discounts and incentives to encourage customer loyalty.

Customer Reviews:

Customer reviews for are generally positive. Customers appreciate the competitive pricing, comprehensive coverage, and user-friendly website. There are occasional negative reviews regarding customer service, but these instances are not representative of the majority of experiences.

Community Involvement:'s community involvement is limited compared to some other companies in the sector. While they actively participate in industry events and sponsorships, there is room for expansion of their community initiatives.

Shipping and Costs:

As an insurance provider, does not involve physical shipping of products. Costs are associated with the insurance policies themselves, which are clearly outlined during the quote and purchasing process. Customers can choose the desired coverage and payment plan based on their requirements and budget.

To conclude, offers a wide range of competitively priced insurance products with comprehensive coverage. While their customer service could use some improvement and community involvement can be expanded, their user-friendly website, value for money, and positive customer reviews make them a reliable choice for insurance needs.