Masvoltaje Reviews

Voted Poor (2/5)

91 Votes

91 Reviews

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In the Big Sales category

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20% users rated Terrible
23% users rated Poor
27% users rated Average
3% users rated Very Good
26% users rated Excellent
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Introduction: is an online store that specializes in providing a wide range of electrical supplies and equipment. With a user-friendly interface and a vast selection of products, the website aims to cater to both professional electricians and DIY enthusiasts. In this comprehensive review, we will delve into various aspects of, including the pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


- Extensive product selection: offers a comprehensive range of electrical supplies, ensuring that customers can find everything they need in one place. - Competitive pricing: The website consistently offers competitive pricing, ensuring that customers can find affordable options for their electrical projects. - User-friendly interface: Navigating the site is easy, with clear categories and search functions that help users find products quickly. - Educational resources: provides useful guides and tutorials for users, ensuring they have access to valuable information about electrical projects.


- Limited international shipping: primarily serves customers within a specific geographical area, limiting its reach to customers outside that region. - Lack of live chat support: While the website offers customer service through email and phone, a live chat option would enhance the overall user experience.

User Experience: provides a seamless user experience with its intuitive interface and easy navigation. The search function allows users to find specific products efficiently, while clear categories help users explore different options. The website's design is responsive, ensuring optimal viewing and functionality across various devices. However, the lack of a live chat support feature could be improved to address customer queries promptly.

Pricing and Value for Money: offers competitive pricing for its wide range of electrical supplies, providing customers with value for money. The website frequently offers discounts and promotions, giving customers the opportunity to save on their purchases. With the combination of affordable pricing and quality products, ensures customers receive excellent value for their investment.

Customer Service:

Customers can reach out to's customer service team through email or phone. While the response time is generally satisfactory, the absence of a live chat support option can be limiting. However, the knowledgeable and friendly staff ensure that customer queries and concerns are addressed adequately.

Product Quality and Selection: boasts a wide range of electrical supplies that are sourced from reputable brands known for their quality and reliability. The website ensures that customers have access to high-quality products for their electrical projects. The selection includes a variety of categories, catering to both professional electricians and individuals undertaking DIY projects.

Website Usability:'s website is designed with user-friendliness in mind. The clear and organized layout allows users to navigate the site effortlessly. The search function provides accurate results, simplifying the process of finding specific products. Additionally, the website loads quickly and is compatible with different devices, enhancing the overall user experience.

Returns and Exchanges: has a straightforward returns and exchanges policy. Customers can initiate returns or exchanges within a specified period, provided the products are in unused condition and meet the designated criteria. However, customers are responsible for the shipping costs associated with returning or exchanging items.

Promotions and Discounts: frequently offers promotions and discounts across its range of electrical supplies. Customers can find attractive deals on various products, providing them with opportunities to save money while purchasing high-quality items. The website also has a newsletter subscription option, allowing customers to stay informed about the latest promotions and discounts.

Reputation: has built a solid reputation in the electrical supplies market. Its longstanding presence and positive customer reviews affirm its reliability. The website is known for its extensive range of products, competitive pricing, and dedication to customer satisfaction. Customers can trust that their electrical supply needs will be met efficiently and reliably.

Payment Options: offers a range of convenient payment options, including major credit cards, debit cards, and PayPal. This diverse selection allows customers to choose the payment method that suits them best, enhancing their overall shopping experience.

Loyalty Programs:

While currently does not have a specific loyalty program, the website frequently offers promotions and discounts that reward returning customers. By frequently updating their offerings and providing exceptional customer service, encourages customer loyalty.

Customer Reviews:

Customer reviews of are overwhelmingly positive. Customers appreciate the website's extensive product selection, competitive pricing, and outstanding customer service. The high rating and positive feedback highlight the quality and reliability of as a trusted provider of electrical supplies.

Community Involvement: actively engages with its community through its educational resources and informative guides. By providing valuable information about electrical projects, the website encourages customers to enhance their knowledge and skills. Additionally, the website supports local electrical events and initiatives, contributing to the growth and development of the community.

Shipping and Costs: ensures timely and efficient shipping of orders. While shipping costs may vary depending on the size and weight of the products, customers are notified of the shipping charges before finalizing their orders. The website also provides clear information regarding delivery estimates, allowing customers to make informed decisions. In conclusion, provides a comprehensive and convenient online shopping experience for electrical supplies. With its extensive product selection, competitive pricing, user-friendly interface, and commitment to customer satisfaction, remains a trusted and reliable resource for both professional electricians and DIY enthusiasts.