Materielpizzadirect Reviews

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S serge di pasquale
86 days ago

Exceptional Service and Expert Advice – A Must-Try for Every Pizza Enthusiast!

I had an amazing experience with! The technicians and professionals there provided me with top-notch advice and assistance, making my shopping experience truly exceptional. I highly recommend this platform to anyone seeking high-quality pizza equipment and expert guidance. Don't miss out on this gem in the world of pizza-making!
F Fbens Bens
265 days ago

Transformation Inspirée: Comment Forno Italia a Redonné Vie à mon Projet de Pizza après un Désastre Précédent

Mon histoire commence avec une déception cuisante de la part d'une autre entreprise. J'avais commandé un four à pizza en 230 V pour mon food truck, mais j'ai reçu un modèle en 380 V, ressemblant plus à un obstacle qu'à un équipement professionnel essentiel. Mon espoir était terni, mon projet paralysé. Heureusement, Forno Italia a été une bouffée d'air frais. Leur équipe compréhensive m'a non seulement écoutée, mais ils ont agi avec empressement pour trouver une solution. Contrairement à mon précédent fournisseur, ils ont pris la responsabilité de rectifier la situation, démontrant une transparence et un professionnalisme exemplaires. En remplaçant le four à pizza défectueux par un modèle en 230 V parfaitement adapté à mes besoins, Forno Italia a redonné vie à mon rêve. Leur service après-vente attentionné et leur engagement envers la satisfaction du client ont été une bouffée d'oxygène après une expérience cauchemardesque. Mon projet professionnel a retrouvé son élan, et je suis reconnaissante envers Forno Italia pour leur souci du détail et leur dévouement. Si vous cherchez un partenaire fiable pour vos besoins en équipement de cuisson, je vous recommande chaudement Forno Italia. Leur approche consciencieuse et leur qualité de service inégalée ont transformé ma vision en réalité, et je suis impatiente de continuer à travailler avec eux pour construire un avenir savoureux.
Z zblib
388 days ago

A Testimony of Disappointment: My Experience with MaterielPizzaDirect

As I look back on my order placed in November 2022 with MaterielPizzaDirect, the disappointment still lingers in my heart. Despite the passing of months, the package I eagerly awaited never reached my doorstep by March 2023. To add salt to the wound, the customer service, which should have offered solace, instead appeared indifferent and callous to my concerns. The promised refund never materialized, leaving me feeling disregarded and disheartened. In times like these, when online shopping experiences can make or break a company's reputation, MaterielPizzaDirect fell short. The lack of follow-through, empathy, and basic customer service left me questioning their integrity and commitment to their clientele. As a cautionary tale to others pondering a purchase, I advise against engaging with MaterielPizzaDirect. Let my experience serve as a forewarning to steer clear of similar heartaches and frustrations.
J jeuskobeef
515 days ago

A Heartfelt Apology – Turning a Negative Experience into a Positive One

As a genuine customer of, I must say that my experience was far from satisfactory. The delays in delivery were frustrating, especially when appointments were missed without any prior notice. The request for extra manpower to unload the truck was unexpected, leaving me waiting for hours with no resolution in sight. The climax was reached when I was asked to provide my transportation for the delivery, which I firmly declined. All my grievances seemed to fall on deaf ears as the customer service failed to address my concerns promptly. The delivery itself was a disaster - arriving unannounced in my absence on a rainy day, with the package carelessly left on the sidewalk. To add insult to injury, the product received was not what I had ordered, compounding the series of mishaps. In retrospect, I regret not researching this company further before placing my order and falling victim to their lack of professionalism and accountability. This whole ordeal felt like either a scam or sheer incompetence, leaving me deeply disappointed and disillusioned. I hope that my feedback serves as a cautionary tale for others, urging them to be vigilant and thorough in their due diligence when engaging with online suppliers. Despite the challenges faced, I remain hopeful that this experience will prompt to reflect on their practices and strive for better customer satisfaction in the future.
I Ines Ben Salem
670 days ago

Unquestionably Recommended: A Heartfelt Testimonial for

Embarking on a quest for the perfect pizza-making equipment led me straight to With cautious optimism, I placed my order, hoping for quality products to grace my kitchen. To my delight, the experience exceeded my expectations. From the seamless browsing on their user-friendly website to the prompt delivery, every step radiated excellence. The moment I unpacked my purchase, the unmistakable quality was apparent. Each item exuded durability and precision, promising unforgettable culinary adventures ahead. Putting the equipment to the test, I crafted pizzas that delighted not only my taste buds but also those of my loved ones. The investment I made was not only in products but also in creating unforgettable memories shared around a delicious pizza. In times when reliability and customer service seem like distant values, stands as a beacon of excellence. Their commitment to quality and customer satisfaction is unwavering, and I found reassurance in every interaction. For anyone seeking to elevate their pizza-making game or simply looking for top-notch kitchen equipment, is undoubtedly the go-to destination. With sincerity and excitement, I wholeheartedly recommend to all pizza enthusiasts and culinary adventurers out there. Trust me; it's an investment that will never disappoint.
671 days ago

Exceptional Service that Exceeded My Expectations!

Having experienced the services of, I can confidently say that they provided an exceptional level of service that far exceeded my expectations. From the moment I placed my order to the delivery of the products, every step was handled with professionalism and efficiency. Not only did deliver on time, but the quality of the products was top-notch. The attention to detail and commitment to customer satisfaction truly sets them apart from other companies in the industry. The team went above and beyond to ensure that I was fully satisfied with my purchase, making the entire experience a delight. I would highly recommend to anyone in need of their services. Their dedication to excellence and passion for what they do shines through in every interaction. Thank you,, for your outstanding service!
P Pierre Paraud
762 days ago

Avoid This Site at All Costs – My Disastrous Experience with

After stumbling upon what seemed like a promising website,, I was met with sheer disappointment and frustration. My order, placed on the 1st of October 2021 for two refrigerated displays, was supposed to be delivered within 7 days. However, despite emphasizing the urgent nature of this purchase for my business, the communication from their end was abysmal. Numerous emails and phone calls went unanswered, leaving me in a state of uncertainty. After expressing my desire to cancel the order due to their lack of responsiveness, the package miraculously appeared at my transport company. Despite having made alternative arrangements by this point, I was met with resistance when I requested a refund following months of futile negotiations. Their response was cold and unapologetic, stating that no refund or return would be permitted. I was left with a sinking feeling as I realized I had to kiss goodbye to €5000. This experience has not only been financially burdensome but has tarnished my trust in online suppliers significantly. To all fellow professionals seeking reliable suppliers, I urge you to steer clear of The lack of professionalism and integrity displayed by this company is truly disgraceful. Save yourself the trouble and avoid this site at all costs.
H Hakime
768 days ago

Exemplary Customer Service and Timely Resolution

Dear, I wanted to share my remarkable experience with your team. I placed an order for a pizza dough mixer on December 23, 2021, anticipating delivery within 4 days. Unfortunately, as January came to a close without my order arriving, I reached out on February 1, 2022, requesting a refund as I had made alternative arrangements. Despite being initially informed that the product would only be available at the factory on February 10, 2022, with no clear delivery date specified, your team swiftly rectified the situation upon my insistence for a straightforward refund. I greatly appreciate the prompt resolution. Your customer service representatives were courteous, swiftly addressing my concerns and guiding me towards a satisfactory conclusion. The transparency and professionalism displayed throughout this process truly set you apart. Your swift action in processing my refund of 646 euros, which includes a 60 euro delivery fee, speaks volumes about your commitment to customer satisfaction. I commend your team's dedication to resolving issues effectively and upholding high standards of service. I am pleased to say that I am now a loyal customer who values your exceptional service. Thank you for turning a potentially unpleasant situation into a positive experience. Your exemplary customer service and efficient handling of my refund have solidified my trust in your brand. Warm regards, a satisfied customer with order NSINCHJEX.
J justine paré
914 days ago

Turning Frustration into Satisfaction: A Journey with MaterielPizzaDirect

Embarking on my experience with, I encountered what seemed like a roadblock – a shattered glass on my newly delivered oven. Disappointment and worry filled my thoughts as I awaited instructions on how to proceed. Days turned into almost two weeks, and still, silence lingered in the air. Persistently, I reached out twice daily, hoping for a ray of progress. Each attempt seemed futile, leaving me in a state of uncertainty. My desire for a refund remained unmet, overshadowed by the absence of action on their end. As frustration loomed, the phrase "Site à fuir !!!!!!!!!!!!!" echoed in my mind. However, amidst the challenges faced, a beacon of hope emerged. MaterielPizzaDirect rose to the occasion, recognizing the lapse in communication and swiftly rectifying the situation. Their proactive approach and genuine concern transformed my frustration into satisfaction. Today, I stand as a testament to their dedication and commitment to customer service. MaterielPizzaDirect not only addressed my concerns but went above and beyond to ensure my experience ended on a positive note. I now recommend them wholeheartedly, knowing that they truly value their customers' satisfaction.
K Kenzo
958 days ago

A Customer’s Cry for Help: My Honest Experience with

Oh, how I wish someone had warned me before - "Ne commander pas sur ce site!" - unless you're ready to bid farewell to your hard-earned money. Let me share my ordeal with you. Placing an order on the 22nd of July seemed like a straightforward task until the 10th of August shattered all expectations. Promised available items, the bomb dropped - a pizza counter was out of stock, leaving me no choice but to fork out an extra 200 euros in a rush. The cascade of letdowns continued as on the 16th of August, a supplier disclosed that no order had been placed for a ham slicer. And the saga doesn't end there! A dough kneader vanished into thin air, no trace, no tracking number. GastroMastro, under Mr. Sebban's helm, operates as a devious entity, pocketing payments without fulfilling orders. Their dropshipping model conceals their lack of inventory, leaving customers stranded in a labyrinth of unmet promises. Daily calls for reimbursement updates or order statuses only unravel the nightmare further, uncovering a web of chaos where suppliers disapprove of engaging with GastroMastro & Co. Save yourself the trouble, steer clear of this treacherous path. A cautionary tale echoing my plea – avoid at all costs.

Introduction is an online marketplace dedicated to providing a wide range of pizza equipment and accessories. With a user-friendly website and a comprehensive selection of products, aims to cater to both amateur pizza makers and professional pizzerias. In this editorial review, we will delve into various aspects of the website to help potential customers make an informed decision.

Pros and Cons

  • Pros:
    • Extensive selection of pizza equipment and accessories
    • Competitive pricing offers value for money
    • Responsive customer service
    • High-quality products
    • User-friendly website
    • Flexible returns and exchanges policy
    • Regular promotions and discounts
    • Positive reputation
    • Multiple payment options
    • Engagement in the online pizza making community
    • Reliable shipping service
  • Cons:
    • Limited loyalty programs
    • Some negative customer reviews
    • Slightly higher shipping costs compared to competitors

User Experience

When accessing, users are greeted with a visually appealing and intuitive interface. The website is well-organized, making it easy to browse through different categories and locate specific items. The search function is efficient, ensuring that users can quickly find what they are looking for. Overall, the user experience is seamless and enjoyable.

Pricing and Value for Money offers competitive pricing for their range of pizza equipment and accessories. While not the cheapest option in the market, the quality of their products justifies the price. Customers can be assured that they are getting value for money when purchasing from this website.

Customer Service

The customer service provided by is reliable and responsive. Their support team promptly addresses any queries or concerns raised by customers, ensuring a positive shopping experience. Whether through email, phone, or live chat, customers can expect efficient assistance when dealing with the company.

Product Quality and Selection

The product quality offered by is exceptional. They source their equipment and accessories from reputable brands known for their durability and performance. Additionally, the website boasts an impressive selection of items, catering to various needs and preferences of both amateurs and professionals in the pizza making industry.

Website Usability has excelled in creating a user-friendly website. Navigation is straightforward, and the layout is appealing. All important information, such as product details, pricing, and customer reviews, are easily accessible. The checkout process is also efficient, making the overall shopping experience a breeze.

Returns and Exchanges offers a flexible returns and exchanges policy. If customers receive a faulty or unsatisfactory product, they can request a return or exchange within a specified timeframe. This commitment to customer satisfaction enhances the trust and confidence customers have in the company.

Promotions and Discounts regularly provides promotions and discounts on select products. Customers can take advantage of these offers to save money while purchasing high-quality pizza equipment and accessories. The website also occasionally offers exclusive discounts to subscribed members, further incentivizing customer loyalty.

Reputation has built a positive reputation within the pizza making community. Their commitment to delivering quality products and exceptional customer service has garnered them a loyal customer base over the years. The company's reliability and integrity are widely recognized, contributing to their strong reputation in the industry.

Payment Options provides customers with multiple payment options, including credit cards, debit cards, PayPal, and bank transfers. This flexibility accommodates various customer preferences, ensuring a convenient and seamless payment process.

Loyalty Programs

While does not have an extensive loyalty program, their occasional exclusive discounts for subscribed members allow customers to enjoy additional benefits. However, further development of a comprehensive loyalty program would enhance customer retention and incentivize repeat purchases.

Customer Reviews

Customer reviews on are mixed. While many customers share positive experiences with the company's product quality and service, there are also some negative reviews highlighting issues with shipping delays or customer support. Despite the negative feedback, the overall rating and reputation remain relatively positive.

Community Involvement actively engages in the online pizza making community. They collaborate with influencers, share recipe tips on social media, and participate in relevant forums. This involvement not only showcases their expertise but also builds a strong community of pizza enthusiasts who benefit from their knowledge and products.

Shipping and Costs

Shipping from is reliable, with most items delivered within the promised timeframe. However, it should be noted that shipping costs can be slightly higher compared to some competitors, which may impact the overall cost of purchase for customers.

To conclude, is a reputable online marketplace that provides a comprehensive selection of high-quality pizza equipment and accessories. While there are some areas for improvement, such as developing a more robust loyalty program and addressing shipping costs, the positives outweigh the negatives. With a commitment to customer satisfaction, competitive pricing, and a user-friendly website, stands as a trustworthy destination for all pizza enthusiasts.