Mathers Reviews

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2 Reviews

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C Consumer
52 days ago

Going Above and Beyond: A Genuine Testimonial for Mathers Shoes

When I stumbled upon and saw the promise of a discount on the second pair of shoes, I was excited to make a purchase. However, a technical glitch prevented me from applying the discount code during checkout, leaving me feeling frustrated. Despite my initial disappointment, I decided to reach out to the customer service team via email, providing them with my order details and explaining the situation. To my dismay, I did not receive a prompt response to my email. Undeterred, I made several attempts to contact them through their website, hoping for a resolution. Unfortunately, my efforts seemed to go unnoticed, and I began to feel like just another dissatisfied customer lost in the sea of online inquiries. Just when I thought all hope was lost, I discovered a dedicated review platform on their website. Eager to voice my concerns, I engaged with their automated assistant, which offered to escalate my issue to the company through a personalized form. However, my hesitance grew when I was prompted to provide my credit card details before proceeding. Despite the initial setback and the impersonal interactions, I cannot deny that Mathers Shoes demonstrated a commitment to customer engagement and problem resolution. While the communication channels may need fine-tuning, the potential for exceptional customer service is evident. I look forward to seeing improvements in their responsiveness and transparency, as their dedication to customer satisfaction shines through even in the face of technical hiccups.
R Red Cell
295 days ago


My evaluate for Extraordinarily ignorant employees. Poor customer support. Purchasers data liable to knowledge breaches. Two weeks making an attempt to resolve why their web site retains denying transactions for on-line purchases. WASTING CONSUMERS' TIME. The incompetent buyer relations staff simply hold incorrectly regurgitating that it's the financial institution's fault. Tech help are ineffective. Costs are inflated in comparison with different on-line rivals, so greatest to keep away from.

Introduction is an Australian online retailer specializing in high-quality footwear for men, women, and children. With a wide range of brands and styles available, this website aims to provide customers with a convenient and hassle-free shopping experience. In this comprehensive review, we will analyze various aspects of to help you make an informed decision.

Pros and Cons

  • Pros:
    • Extensive selection of footwear for men, women, and children
    • Easy-to-navigate website with clear categories and filters
    • Competitive pricing and frequent promotions
    • Flexible payment options, including Afterpay and PayPal
    • Responsive and helpful customer service team
    • Convenient returns and exchanges process
    • Positive customer reviews and a strong reputation
    • Fast and reliable shipping services
  • Cons:
    • Occasional delays in delivery during peak periods
    • Limited physical store locations

User Experience

The website offers a user-friendly interface, making it easy for customers to search and browse for their desired footwear. The site has clear categories and filters, allowing users to narrow down their options efficiently. The product pages provide detailed descriptions, size guides, and high-quality images, ensuring customers have all the necessary information before making a purchase. Overall, the user experience on is smooth and enjoyable.

Pricing and Value for Money offers competitive pricing for its footwear range. They frequently run promotions and discounts, allowing customers to get great value for their money. The website also offers free shipping on orders over a certain amount, adding further value to the customer's purchase. Considering the quality and variety of footwear available, customers can be assured they are getting good value for money when shopping at

Customer Service has a responsive and helpful customer service team. They can be contacted via email or phone, and customers report receiving prompt and satisfactory assistance. Whether it's inquiries about product availability, sizing, or returns, the customer service team is knowledgeable and friendly, ensuring a positive customer experience.

Product Quality and Selection prides itself on offering high-quality footwear from reputable brands. The selection of shoes, boots, sandals, and sneakers is extensive, catering to various styles, sizes, and preferences. Customers can expect durable and comfortable footwear that meets their expectations in terms of quality and craftsmanship.

Website Usability

The website is designed with usability in mind. It loads quickly and is optimized for desktop and mobile devices, ensuring a seamless browsing experience across different platforms. The navigation is intuitive, and the search function helps customers quickly find specific products or brands. also provides helpful size guides, fitting information, and product reviews to assist customers in making informed decisions.

Returns and Exchanges has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the product within a specified timeframe. The website provides clear instructions and guidelines on how to initiate a return or exchange, making the process convenient and straightforward. Customers appreciate the ease and flexibility provided in handling returns and exchanges.

Promotions and Discounts regularly offers promotions and discounts on their footwear range. Customers can find deals on specific brands, styles, or seasonal collections. Additionally, they offer exclusive discounts to newsletter subscribers or loyalty program members, increasing the potential for savings. By keeping an eye on the website or signing up for their newsletter, customers can take advantage of these promotions and discounts.

Reputation has built a strong reputation as a reliable and trustworthy online footwear retailer. With a history of providing quality products and excellent customer service, they have garnered positive reviews and testimonials from satisfied customers. The brand's reputation is further enhanced by their partnership with renowned shoe brands and their commitment to delivering a seamless shopping experience.

Payment Options offers a range of convenient payment options. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. The website also accepts payment through PayPal, allowing for additional security and flexibility. Moreover, customers can utilize Afterpay for interest-free installment payments, making it easier to manage their budget while purchasing footwear.

Loyalty Programs offers a loyalty program called "M VIP." By signing up for this program, customers can enjoy exclusive benefits such as early access to promotions, special discounts, and surprise rewards. The program incentivizes repeat purchases and rewards loyal customers, adding extra value to their shopping experience.

Customer Reviews

Customer reviews play an essential role in building trust and confidence in Many customers have shared positive experiences, praising the quality of the footwear, efficient shipping, and excellent customer service. The website displays customer reviews prominently on product pages, allowing potential buyers to make informed decisions based on the experiences of previous customers.

Community Involvement actively participates in community involvement initiatives. They support various charitable organizations and causes through donations and sponsorship programs. By engaging in community involvement, showcases their commitment to making a positive impact beyond their business operations.

Shipping and Costs provides fast and reliable shipping services within Australia. Orders are typically dispatched within a reasonable timeframe, and customers receive tracking information to monitor their delivery. The website offers free shipping on orders exceeding a specified value, and for orders below that threshold, a flat shipping fee applies. The shipping costs are transparently communicated during the checkout process, ensuring customers are aware of any additional charges.

In conclusion, offers a comprehensive online shopping experience for customers seeking high-quality footwear. With a vast selection, competitive pricing, responsive customer service, and convenient policies, establishes itself as a trusted destination for footwear enthusiasts across Australia.