Mattsleeps Reviews

Voted Good (5/5)

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20 Reviews

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In the Mattress Store category

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5% users rated Poor
0% users rated Average
10% users rated Very Good
80% users rated Excellent
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O Olga Olga
57 days ago

A Dream Come True: Exceptional Service and Unmatched Comfort

Reflecting on my experience with, I am thrilled to share my utmost satisfaction with their excellent service and premium products. From the moment I purchased the box spring and mattress, the support team at demonstrated unparalleled dedication. In particular, Mats showcased exceptional care, going the extra mile to guarantee a timely delivery, which truly exceeded my expectations. The level of kindness and attentiveness I received was truly remarkable and left a lasting impression on me. As for the products themselves, I can attest to their superior quality. The bed and mattress provided unparalleled comfort, allowing me to experience nights of rejuvenating sleep like never before. Thank you,, for making my dream of a perfect night's rest a reality.
H hjm
108 days ago

Life-changing Support: A Tale of Recovery and Comfort

When my partner faced the challenging aftermath of a severe injury, we turned to for a solution that could make each day a bit brighter. The customer support team became our guiding light in this dark time. Their empathy and expertise shone through as they not only recommended the perfect mattress for our needs but also ensured its swift delivery in just 4 days. The impact of their assistance was truly life-changing. With the new mattress in place, our days transformed from discomfort and restlessness to ones filled with comfort and support. The quality of sleep improved, and the healing process began to accelerate, bringing hope and relief to both of us. This experience has solidified our loyalty to The exceptional care and attention we received from their support team have left an indelible mark on our hearts. We are grateful for the timely assistance and the genuine concern shown towards our well-being. Thank you,, for not only providing us with a superior product but also for being a beacon of light during a challenging time. Your customer support team's dedication and compassion have made a significant difference in our lives, and for that, we are truly thankful.
P Paul-Frédéric Viès
135 days ago

Redefining Rest with My MATT Mattress: A Sleep Odyssey

Embarking on a voyage to the land of nod with my MATT mattress from has been nothing short of transformative. Enveloped in its generous expanse, I've found solace in the perfect balance of softness, akin to a celestial embrace that guarantees weightless slumber without any sinking sensations. But the marvel doesn't end there – this mattress possesses a magical quality. Transitioning effortlessly from a cool oasis during scorching summers to a cozy refuge as the winter chill sets in, it adapts seamlessly to my needs, ensuring year-round comfort and satisfaction. Beyond its physical attributes, lies the true enchantment of this sleep sanctuary. Each night, I dive into a profound sleep, surfacing each morning rejuvenated and ready to conquer the day. The MATT mattress doesn't simply enhance sleep; it's a revolutionary upgrade that has redefined the very essence of rest for me. Heralded as the "Mattress of the Year 2023" by Consumentenbond, this accolade is well-deserved. This isn't just any bedding; it's a pathway to dreamland, a pivotal shift in the sleep landscape. Here's to many more nights of blissful slumber and countless dreams realized, all thanks to my extraordinary MATT mattress – a companion for a lifetime of peaceful nights and energized mornings.
D D.J.M. van der Pol
143 days ago

Say Hello to Restful Nights: My Dream Mattress Story 💤

Let me tell you about my journey to finding the perfect mattress. After struggling with persistent back problems, I stumbled upon Skeptical from previous disappointments with big-brand mattresses, I was hesitant. However, Matt's product exceeded all my expectations! The quality of the mattress was impeccable. What stood out the most was the adjustability feature, which allowed me to tailor the firmness to my preference. Despite its softness, it provided the crucial support my back desperately needed. And the best part? It all came at an affordable price point! Now, I bid farewell to my back problems and welcome peaceful nights of sleep thanks to this incredible find. I am genuinely thrilled with my purchase and wholeheartedly recommend it to anyone in search of a superior sleeping experience. Five stars are truly not enough to express my satisfaction.
R Reece Cook
150 days ago

Unmatched Comfort and Support: A Mattress Miracle

After extensively researching mattress options online, the choice came down to Emma or Taking a leap of faith, I opted for the latter without even testing it in person. And let me tell you, it was the best decision I've made. The comfort and support this mattress provides are unparalleled. Having suffered from a stiff neck and back problems with our old bed, the transformation upon switching to this mattress was nothing short of miraculous. The perfect balance of sinking in while still feeling fully supported has done wonders for my quality of sleep and overall well-being. Every position, whether it's for sleeping or simply lounging, feels like a dream on this mattress. I couldn't be more thrilled with my purchase and only regret not making the switch sooner. Thank you,, for creating a product that has truly changed the way I experience rest and relaxation.
L louise spamer
198 days ago

Transformed Sleep Quality with Matt Sleeps: A Testimonial of Gratitude

After struggling for months with restless nights and waking up feeling achy and exhausted, I found my saving grace in Matt Sleeps. Their mattress has truly transformed my sleep quality. Gone are the days of tossing and turning every time I shift positions. The perfect balance of firmness and softness has cradled me into a peaceful slumber, allowing me to wake up feeling refreshed and rejuvenated each morning. I cannot thank Matt Sleeps enough for creating a product that has made such a profound difference in my life. The comfort and support that their mattress provides have not only improved my sleep but also my overall well-being. It's a game-changer that I am grateful for every night. Thank you, Matt Sleeps, for giving me the gift of a good night's rest.
M Mevrouw Castelijns
239 days ago

Turning Sleepless Nights into Painful Mornings

I wanted to share my experience with, hoping to shed light on the darker side of my once-beloved mattress. Initially, I was over the moon with the comfort provided by Matt's mattress. However, after close to two years of blissful slumber, my enthusiasm turned to discomfort as I began experiencing persistent neck and back pain. What was once a source of restful nights had transformed into the culprit behind my daily agony. Despite my initial disbelief, a visit to the doctor confirmed my suspicions – my supposedly new mattress had softened unevenly, failing to offer the support my body desperately needed. I reached out to Matt, expecting understanding and resolution, only to be met with disappointment. I was informed that the gradual softening of the mattress was deemed normal wear and tear, voiding any warranty claims. Now faced with the reality of investing close to €1000 in a mattress that required replacing after a mere two years, I couldn't help but feel disheartened. The lack of accountability on Matt's end left me grappling with discomfort and financial strain. For anyone considering a new mattress, I urge you to proceed with caution and heed my cautionary tale.
Z Zahid Iqbal
259 days ago

Restful Nights Await with MattSleeps

When I stumbled upon MattSleeps, I was initially taken aback by a simple oversight that led me to the wrong ski boot strap. However, the real magic happened when I decided to reach out for assistance. Expecting the usual automated phone system, I was pleasantly surprised to be greeted by a real person on the other end of the line. This personal touch turned my whole experience around. Not only did I quickly get the correct strap for my ski boots, but the ease of making the return and exchange left me impressed. The helpful and attentive assistance I received during this process truly made a difference. In the end, MattSleeps earns a well-deserved five-star rating from me, not just for the quality products they offer, but for the exceptional customer service that goes above and beyond to ensure customer satisfaction. Here's to many more restful nights ahead, thanks to MattSleeps!
J Jesse B
336 days ago

Unparalleled Comfort with a Cozy Twist

Embarking on the journey to find the perfect mattress led me to, and I couldn't be happier with my experience. From the moment I placed my order to the seamless delivery process, every interaction was nothing short of exceptional. Now, after a month of indulging in restful nights with my beloved mattress, I must say it has truly transformed my sleep quality. The full foam construction of Matt creates a snug and comforting embrace, enveloping me in unparalleled comfort each night. However, the trade-off for this coziness is a slight warmth due to reduced ventilation compared to mattresses with pocket springs. Despite this, the overall sleeping experience has been incredibly soothing, leaving me eager to see how it continues to evolve over time. Thank you,, for providing me with a mattress that not only supports my body but also wraps me in a cocoon of relaxation every night. Here's to many more nights of peaceful and rejuvenating sleep ahead.
C Caroline Hart
368 days ago

Ultimate Sleep Oasis

Indulging in the luxuriously soothing experience of the mattress from has transformed my nights into a blissful retreat. Unpacking the mattress was a breeze, thanks to its ingenious packaging that speaks to the brand's commitment to convenience and quality. Every night, I sink into a sea of comfort and support, feeling like I'm floating on a cloud. The plush layers cradle me in a perfect embrace, lulling me into a deep and restorative sleep that rejuvenates my mind and body. Thank you,, for creating such a masterpiece that not only delivers on comfort but also elevates the entire bedtime experience. It's more than a mattress; it's a ticket to a dreamy escape every single night!
C Catkin “Bunny” Bunnywinkel
409 days ago

Nice customer support assist

My assessment for Nice customer support assist. Solely slept on the mattress a number of days however: to date, so good!
J Jenny
423 days ago

Transformed Sleep Experience with

When I stumbled upon, I was skeptical about finding the perfect mattress. However, from the moment I lay down, my doubts vanished. The comfort it provided from the first night was incomparable. Having gone through multiple mattresses before, this one stood out as a keeper. One of the key features that won me over was the adjustable settings. My partner and I have different preferences when it comes to mattress firmness, and with Matt, we could customize it to suit both our needs without feeling any gap between our choices. It truly catered to our individual comfort levels seamlessly. What truly impressed me was the swift delivery. Within just 2 days, the mattress arrived at our doorstep, exceeding our expectations. The efficiency of the delivery process added to the overall positive experience with Overall, I can confidently say that has transformed our sleeping experience for the better. The exceptional comfort, personalized adjustability, and prompt delivery make it a standout choice. I highly recommend to anyone in search of a quality mattress that delivers on all fronts.
C Claire Than
430 days ago

From Back Pain to Blissful Sleep: A Testimonial for

After struggling with persistent back pain, I turned to in search of a solution. The exceptional customer service I received when inquiring about mattress hardness left me impressed. The quick and friendly responses eased my concerns, showcasing the company's commitment to customer satisfaction. Upon receiving and trying the mattress, I found it to be everything I had hoped for. Not only did it meet my expectations, but it also significantly alleviated my back pain. Each night's sleep became a rejuvenating experience, thanks to the perfect blend of comfort and support provided by this mattress. Furthermore, complementing the mattress with their pillow proved to be a game-changer. The seamless combination of the two products enhanced my overall sleep quality, creating a sleep haven that I now look forward to every night. Thank you,, for transforming my nights from discomfort to delight. I wholeheartedly recommend their products to anyone seeking not just a mattress and a pillow, but a restful sanctuary tailored to perfection.
D Dick Schmidt
473 days ago

Restful Nights and Dreamy Days with Mattsleeps

Embarking on a quest for the ideal mattress and box spring led us to the enchanting world of The allure of a good night's sleep beckoned us, and oh, how it delivered! The journey began with a simple purchase but unfolded into a transformative experience. Upon receiving our new mattress and box spring, adorned in all their splendor, we instantly sensed the promise of peaceful slumber. The adjustable feature allowed us to tailor the mattress's firmness to our liking, paving the way for personalized comfort like never before. As we nestled into our haven each night, the embrace of the mattress cocooned us in tranquility, ushering us into a realm of undisturbed rest. Each morning greeted us with a sense of rejuvenation and vitality, a testament to the restorative power of quality sleep. In the realm of Mattsleeps, perfection is not merely a promise; it is a reality woven into the fabric of each product. Our nights are now imbued with serenity, and our days brim with vitality, all thanks to the transformative magic of Mattsleeps. Gratitude fills our hearts as we revel in the beauty of restful nights and dreamy days, all made possible by the unparalleled comfort and quality of Mattsleeps. Thank you for illuminating our lives with the gift of perfect sleep.
W Wouter 't Jong
489 days ago

From Two to One: A Seamless Upgrade Story with

After originally purchasing two 80cm mattresses from, I found myself in need of a singular 160cm mattress due to a recent change in my living situation. I reached out to Matt with this unconventional request, hoping to bridge the gap and transition to a larger bed size affordably. I was pleasantly surprised by the exceptional service and quick response I received from Matt. He not only understood my unique situation but also went above and beyond to assist me in finding a solution that perfectly suited my needs. Thanks to Matt's flexibility and customer-centric approach, I was able to seamlessly upgrade from two separate mattresses to a single, unified 160cm mattress, transforming my sleeping experience for the better. My experience with truly exemplifies the dedication and commitment of their team to ensuring customer satisfaction. I wholeheartedly recommend Matt and his team for their outstanding service and willingness to accommodate special requests.

Introduction: is a leading online retailer specializing in high-quality mattresses and sleep-related products. With a commitment to providing exceptional customer service and a wide selection of top-rated brands, they strive to help customers achieve a good night's sleep. In this comprehensive review, we will discuss various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

  • Pros:
    • Wide selection of top-rated mattress brands
    • Competitive pricing and frequent discounts
    • User-friendly website with detailed product information
    • Responsive and helpful customer service
    • Flexible returns and exchange policy
  • Cons:
    • Limited physical store locations
    • Some customers may prefer in-store mattress testing
    • Shipping costs may apply for certain regions

User Experience: provides a seamless user experience with an intuitive interface and easy navigation. The website's design and layout promote effortless browsing, allowing users to quickly find their desired products. Detailed product descriptions, images, and customer reviews enhance the user's understanding of each mattress, enabling informed purchasing decisions. The responsive customer service team promptly addresses inquiries, ensuring a positive experience throughout the buying process.

Pricing and Value for Money: offers competitive pricing on a wide range of mattresses, catering to various budgets. They frequently provide discounts and promotions, making their products even more affordable. With transparent pricing and value-packed deals, customers can feel confident in their purchases, knowing they are getting the best value for their money.

Customer Service:

The customer service provided by is exceptional. Their knowledgeable and friendly representatives promptly address customer inquiries and provide recommendations based on individual sleep needs. Whether through live chat, email, or phone, customers can expect attentive assistance throughout their shopping experience.

Product Quality and Selection: partners exclusively with trusted and reputable mattress brands known for their exceptional product quality. Their selection includes a wide range of mattress types, including memory foam, hybrid, and latex options. Each product goes through rigorous quality checks to ensure only the best mattresses are offered to customers.

Website Usability:

The website's user-friendly interface and intuitive navigation make it easy for customers to browse and find the perfect mattress. The search function allows users to filter products based on preferences such as firmness level, mattress type, and size. Detailed product pages provide comprehensive information, including specifications, certifications, and customer reviews, aiding customers in making well-informed decisions.

Returns and Exchanges: offers a hassle-free returns and exchange policy. If a customer is not satisfied with their purchase, they can initiate a return within a specified period, usually accompanied by a money-back guarantee. The company takes pride in resolving any issues promptly and ensuring customer satisfaction.

Promotions and Discounts: frequently provides promotions and discounts, offering savings on various mattress models and sleep accessories. Customers can take advantage of seasonal sales or special offers, making their purchases even more affordable.

Reputation: has built a solid reputation as a trusted online retailer for mattresses. Their commitment to quality, customer satisfaction, and transparency has garnered numerous positive reviews and testimonials. Their reputation is bolstered by partnerships with renowned mattress brands and their emphasis on providing exceptional service.

Payment Options: offers a range of secure payment options to ensure a seamless checkout process. Customers can pay via major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website may accept alternative payment methods such as PayPal and Klarna, providing flexibility for customers.

Loyalty Programs: rewards customer loyalty through a comprehensive loyalty program. By joining, customers can accumulate points with each purchase, which can then be redeemed for discounts on future orders or exclusive offers. The loyalty program incentivizes return customers and fosters a sense of appreciation.

Customer Reviews:

Customer reviews on provide insight into the experiences of previous buyers. These genuine and verified reviews help potential customers make informed decisions by highlighting the pros and cons of each product.

Community Involvement: actively engages in community involvement by supporting various charitable organizations and initiatives related to sleep health and wellness. Their commitment to giving back to the community is evident through their participation in volunteer programs and donations to relevant causes.

Shipping and Costs: offers reliable and efficient shipping services to deliver mattresses directly to customers' doors. Shipping costs might vary depending on the destination, size, and weight of the product. However, the website often provides free shipping promotions or discounted rates, ensuring customers receive their mattresses affordably and conveniently.

Conclusion: excels in providing a seamless shopping experience, offering high-quality mattresses from trusted brands, competitive pricing, exceptional customer service, and a user-friendly website. Their commitment to customer satisfaction, transparent policies, and involvement in the sleep community further enhance their reputation. With a wide range of sleep products and value-packed deals, is a trusted online destination for anyone seeking a comfortable and restful sleep.